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Author Andreas Lotter; Philipp John; Patricia Schütte; Florian Brauner; Frank Fiedrich
Title Field Observation of Parallel Working Coordination Groups and Command and Control Centres to Understand and Improve Inter-organizational Information Management – A Methodical Approach Type Conference Article
Year 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020
Volume Issue Pages 303-314
Keywords Information Management, Field Observation, Coordination Groups, Command and Control Centres, Risk and Crisis Management.
Abstract In emergency response, parallel working coordination groups and command and control centres are responsible to deal with complex events. A well-functioning exchange of information between organizations, officials and these coordination groups is the basis for an efficient risk management. This paper describes a methodical ap-proach for field observation to understand and improve the inter-organizational information management be-tween the involved partners. The method was tested within a practical approach and possible occurring problems during the observation were identified and solutions for these problems are provided.
Address University of Wuppertal, Germany; University of Wuppertal, Germany; University of Wuppertal, Germany; Kölner Verkehrs-Betriebe AG; University of Wuppertal, Germany
Corporate Author Thesis
Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Amanda Hughes; Fiona McNeill; Christopher W. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 978-1-949373-27-30 ISBN 2411-3416 Medium
Track Command & Control Studies Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management
Notes lotter@uni-wuppertal.de Approved no
Call Number Serial 2231
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Author Tim J. Grant
Title Checklist for comparing emergency management information systems Type Conference Article
Year 2008 Publication Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2008
Volume Issue Pages 752-763
Keywords Benchmarking; Civil defense; Disasters; Risk management; Software architecture; Battlefield management system; Control centre; Diverse domains; Emergency management; Emergency management systems; Process Modeling; Royal netherlands armies; Situation awareness; Management information systems
Abstract This paper describes a checklist that has been developed for comparing the functionality of emergency management control centres and their information systems. The intention is to interest the ISCRAM community in using the checklist in various applications and pooling experiences. The Control Centre Visit Checklist has evolved through four iterations. It has been used to study two military C2 systems and one non-military control system, and has been applied by students for course assignments. The paper focuses on the part of the checklist that evaluates the information system from the systems viewpoint. It describes the underlying applications architecture and process model. The Royal Netherlands Army's Battlefield Management System illustrates the application of the checklist. The results show that the checklist aids in identifying where C2 systems can be developed further. The next step is to perform a set of substantial pilot studies for diverse domains, including civilian emergency management systems.
Address Netherlands Defence Academy, P.O. Box 90.002, 4800PA Breda, Netherlands
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Washington, DC Editor F. Fiedrich, B. Van de Walle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780615206974 Medium
Track Studies of Command and Control Systems Expedition Conference 5th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 117
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Author Holzhüter, M.; Huhle, G.; Reuter-Oppermann, M.; Hellriegel, J.; Klafft, M.
Title Acceptance study on application systems to improve situational incident management through bi-directional communication between citizens and decision-makers in emergencies and crises situations Type Conference Article
Year 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023
Volume Issue Pages 197-207
Keywords Emergency Control Centre; Situational Awareness; Acceptance of ICT; Population; Crowdsourcing; Video Support; Bidirectional Communication
Abstract Efficient hazard prevention and disaster control depend on situational awareness. Situational information is – among others – provided by citizens on the ground. Disaster managers are often reluctant to use such information on a large scale or in a systematic way for fear of being overwhelmed by information overload in a stressful crisis. New information technologies for crisis management are strongly dependent on the acceptance of the people using them and can only be successful as socio-technical systems. Therefore, 354 employees of public and private emergency operation centres as well as members of crisis management teams were asked to assess different information sharing technologies. 504 people from the public responded to an online survey about their willingness to use such technologies. The results indicate a high level of acceptance by both user groups for bi directional communication technologies for situation management and the improvement of situational awareness.
Address Fraunhofer FOKUS; COREVAS GmbH & CO.KG; Technische Universität Darmstadt; Fraunhofer FOKUS; Fraunhofer FOKUS
Corporate Author Thesis
Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
Language English Summary Language Original Title
Series Editor Hosssein Baharmand Series Title Abbreviated Series Title
Series Volume Series Issue Edition 1
ISSN ISBN Medium
Track Technologies for First Responders Expedition Conference
Notes http://dx.doi.org/10.59297/ZLXU9879 Approved no
Call Number ISCRAM @ idladmin @ Serial 2518
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