| Records |
| Author |
Jan Maarten Schraagen; Aletta Eikelboom; Kees Van Dongen; Guido Te Brake |
| Title |
Experimental evaluation of a critical thinking tool to support decision making in crisis situations |
Type |
Conference Article |
| Year |
2005 |
Publication |
Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2005 |
| Volume |
|
Issue |
|
Pages |
181-189 |
| Keywords |
Accidents; Decision support systems; Information systems; Crisis management; Crisis situations; Critical thinking; Decision making process; Decision supports; Experimental evaluation; Laboratory experiments; Situation awareness; Decision making |
| Abstract |
Building up proper situation awareness is one of the most difficult tasks in the beginning stages of large-scale accidents. As ambiguous information about the events becomes available, decision makers are often tempted to quickly choose a particular story to explain the events. Subsequent information that contradicts the initial story may easily be discarded and cognitive tunnel vision takes over. Our approach, as part of the COMBINED Systems project, is to prevent tunnel vision by providing critical thinking support. In a laboratory experiment with 60 participants, we tested this hypothesis by comparing the Critical Thinking tool with a 'no support' control condition and a 'minimal support' condition. Participants acted as crisis managers determining the likely cause of an accident based on different pieces of information. The results show a positive impact of the tool on both the decision making process and decision making effectiveness. |
| Address |
TNO Human Factors, Soesterberg, Netherlands |
| Corporate Author |
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Thesis |
|
| Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Brussels |
Editor |
B. Van de Walle, B. Carle |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
|
Series Title |
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Abbreviated Series Title |
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| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9076971099 |
Medium |
|
| Track |
DECISION SUPPORT SYSTEMS |
Expedition |
|
Conference |
2nd International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
no |
| Call Number |
|
Serial |
925 |
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| |
| Author |
Josine Van De Ven; Martijn Neef |
| Title |
A critical thinking environment for crisis response |
Type |
Conference Article |
| Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
| Volume |
|
Issue |
|
Pages |
223-229 |
| Keywords |
Decision support systems; Information systems; Crisis management; Crisis response; Critical issues; Critical thinking; Decision supports; Integrated supports; Various technologies; Working environment; Decision making |
| Abstract |
Building up a proper understanding of a large-scale incident is an important and difficult process. We envision a working environment for decision makers in crisis management situations that allows them to work with information in various ways. That will stimulate them to think critically in processing the information they receive-All in support of rapid sensemaking and decision making. To realize this ambition, we combine various technologies into an integrated support concept called the Critical Thinking Environment (CTE), aimed at tackling critical issues in sensemaking. |
| Address |
TNO Defense, Security and Safety Soesterberg, Netherlands |
| Corporate Author |
|
Thesis |
|
| Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
| Language |
English |
Summary Language |
English |
Original Title |
|
| Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
Medium |
|
| Track |
COMMAND AND CONTROL |
Expedition |
|
Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
no |
| Call Number |
|
Serial |
1037 |
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