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	Author	Paola Pagliara; Angela Corina; Alessandro Burastero; Paolo Campanella; Luca Ferraris; Marina Morando; Nicola Rebora; Cosino Versace
	Title	Dewetra, coping with emergencies			Type	Conference Article
	Year	2011	Publication	8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011	Abbreviated Journal	ISCRAM 2011
	Volume		Issue		Pages
	Keywords	Flood control; Forecasting; Information systems; Risk assessment; Risk management; Civil protection; Early Warning System; Emergency management; Flood risk management; Integrated systems; ITS applications; Observational data; Risk forecasting; Alarm systems
	Abstract	Dealing with multi-risk assessment needs reliable forecasting and warning systems able both to rapidly make available observational data and to make accessible forecast tools to the Decision Makers. In this paper we present Dewetra, a real-time integrated system for risk forecasting, monitoring and prevention. We provide a description of its features and examples of its operational use at the Italian Prime Minister Office – National Department for Civil Protection- Centro Funzionale Centrale. In particular is presented its application to flood risk management and to wild fire risk management.
	Address	Department of Civil Protection, Rome, Italy; ACROTEC, Savona, Italy; FadeOut Software, Genoa, Italy; CIMA Research Foundation, Savona, Italy
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Lisbon	Editor	M.A. Santos, L. Sousa, E. Portela
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9789724922478	Medium
	Track	Early Warning and Alert Systems	Expedition		Conference	8th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	827
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	Author	Patricia Quiroz-Palma; Ma Carmen Penadés; Ana-Gabriela Núñez
	Title	Resilience Learning for Emergency Plan Management in Organizations			Type	Conference Article
	Year	2020	Publication	ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	Iscram 2020
	Volume		Issue		Pages	558-567
	Keywords	Resilience, Emergency Management, Training, QuEP, CiET.
	Abstract	Many governments, organizations, practitioners and researchers involved in collaboration on resilience in emergency management are agreed that this is a key aspect. The QuEP+R framework aims to improve resilience in an organization's emergency plan management, in which the stakeholders must be adequately prepared and trained for their responsibilities in the emergency plan, providing techniques that propose the improvement of the emergency plan besides resilience. However, for these techniques to be effective, organizations need the theoretical resilience proposed in QuE+R to be implemented. The CiET framework was designed for this purpose and has learning objectives and training contents related to QuEP+R techniques to train stakeholders. The CiET capability plan contents have been classified by resilience dimensions towards the optimization of resilience in emergency plan management. The integration is supported by I+R-Tool, which generates the capability plans automatically from the results of the QuEP+R assessment, which outcomes in a stakeholder's effective training, contributing to the optimization and improvement of the resilience, therefore, in improving the quality of emergency plans. Hence, the aim remains to search for the continuous improvement of the emergency plan management within organizations.
	Address	ISSI-DSIC, Universitat Politécnica de Valencia, Spain, Universidad Laica Eloy Alfaro de Manabí; ISSI-DSIC, Universitat Politécnica de Valencia, Spain; ISSI-DSIC, Universitat Politécnica de Valencia, Spain, Universidad de Cuenca, Ecuador
	Corporate Author				Thesis
	Publisher	Virginia Tech	Place of Publication	Blacksburg, VA (USA)	Editor	Amanda Hughes; Fiona McNeill; Christopher W. Zobel
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	978-1-949373-27-52	ISBN	2411-3438	Medium
	Track	Planning, Foresight and Risk Analysis	Expedition		Conference	17th International Conference on Information Systems for Crisis Response and Management
	Notes	patquipa@dsic.upv.es			Approved	no
	Call Number				Serial	2253
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	Author	Patricia Quiroz-Palma; Ma Carmen Penadés; Ana-Gabriela Núñez
	Title	Towards a Capability Model for Emergency Training Improvement			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Capability Model, Training, Emergency Management, Stakeholders, QuEP
	Abstract	Giving adequate attention to training personnel within an organization to perform an activity of any kind determines its success or failure. Training in emergency management is a key point and the participants must have adequate preparation for each activity they carry out. The different activities in each emergency management phase generate the appropriate training according to the role performed by stakeholders. The training is provided through techniques and IT support tools that consolidate the knowledge imparted by the trainer. This paper describes the initial steps in creating a capability model to support the training of stakeholders and ensure the effectiveness of the response teams, as well as the appropriate actions of workers and citizens in an emergency. Knowledge is consolidated through training, evaluation and feedback from practice. The proposed model is being integrated in the QuEP framework to guide organizations in assessing and improving the management of their emergency plans.
	Address	Universitat Politécnica de Valencia, Spain;Universidad Laica Eloy Alfaro de Manabi, Manta-Ecuador
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T7- Planning, Foresight and Risk Analysis	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1945
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	Author	Petrenj, B.; Piraina, M.; Borghetti, F.; Marchionni, G.; Urbano, V.
	Title	Cross-border Digital Platform for Transport Critical Infrastructure Resilience: Functionalities and Use Case			Type	Conference Article
	Year	2023	Publication	Proceedings of the 20th International ISCRAM Conference	Abbreviated Journal	Iscram 2023
	Volume		Issue		Pages	96-111
	Keywords	Critical Infrastructure; Cross-border; Information-sharing; Transport; ICT platform; Resilience; Use-case; Emergency management
	Abstract	The resilience of increasingly interdependent Critical Infrastructure (CI) systems hugely depends on the stakeholder organizations’ ability to exchange information and coordinate, while CI’s cross-border dimension further increases the complexity and challenges. This paper presents the progress in the Lombardy Region (Italy) and Canton Ticino (Switzerland) on the joint capacity to manage disruptive events involving transportation CI between the two countries. We present a cross-border digital platform (Critical Infrastructure Platform – PIC) and its main functionalities for improved cross-border risk and resilience management of CI. A use case, based on a scenario of an intense snowfall along the transboundary motorway impacting both countries, demonstrates how PIC advances the exchange of information, its visualization and analysis in real-time. The use case also shows the practical value of the digital platform and its potential to support the management of cross-border events (and their cascading events) that require the cooperation of Italian and Swiss actors.
	Address	Politecnico di Milano, School of Management; Politecnico di Milano, School of Management; Politecnico di Milano, Mobililty and Transport Laboratory; Politecnico di Milano, Mobililty and Transport Laboratory; Aria S.p.A., Lombardy Region
	Corporate Author				Thesis
	Publisher	University of Nebraska at Omaha	Place of Publication	Omaha, USA	Editor	Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
	Language	English	Summary Language		Original Title
	Series Editor	Hosssein Baharmand	Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition	1
	ISSN		ISBN		Medium
	Track	Enhancing Protection of Critical Infrastructures	Expedition		Conference
	Notes	http://dx.doi.org/10.59297/OSFA3002			Approved	no
	Call Number	ISCRAM @ idladmin @			Serial	2510
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	Author	Phil Hanson; Caitlin McDougall
	Title	Enabling Collaborative and Resilient Emergency Management Efforts: DFES and Western Australia's Adoption of a Common Operating Picture			Type	Conference Article
	Year	2018	Publication	Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific.	Abbreviated Journal	Iscram Ap 2018
	Volume		Issue		Pages	75-82
	Keywords	Collaboration, resilience, common operating picture, emergency management, preparedness
	Abstract	Following two Major Incident Reviews and a request from WA's governing emergency management body, DFES WA acknowledged that their incident management processes were not supporting seamless communication and collaboration. After identifying their unique needs, DFES implemented two web-enabled platforms: WebEOC, a Crisis Information Management System and Whispir, a multichannel notifications solution. Both systems offer DFES and, in turn, WA communities a level of transparency, collaboration and accuracy not previously available. Recently, six of WA's key government agencies have connected their WebEOC platforms via a single information hub. Through this, they can share and disseminate crucial information within a common operating picture, have complete situational awareness, and rapidly and intelligently prepare for and respond to incidents. WA is the first Australian state to have such a platform implemented and, through these efforts, its agencies are ensuring increased efficiency, collaboration and resiliency for themselves and the wider WA population.
	Address	Critchlow Ltd.; Critchlow Ltd.
	Corporate Author				Thesis
	Publisher	Massey Univeristy	Place of Publication	Albany, Auckland, New Zealand	Editor	Kristin Stock; Deborah Bunker
	Language	English	Summary Language		Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN		ISBN		Medium
	Track	Resilience to cope with the unexpected	Expedition		Conference
	Notes				Approved	no
	Call Number				Serial	1657
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	Author	Pouyan Fotouhi Tehrani; Niklas von Kalckreuth; Selma Lamprecht
	Title	Toward an Integrative Model of Trust for Digital Emergency Communication			Type	Conference Article
	Year	2020	Publication	ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	Iscram 2020
	Volume		Issue		Pages	1012-1021
	Keywords	Trust; Emergency Management; Digital Communication; Modeling
	Abstract	Digital technologies have become an integral enabler of communication during various phases of emergency management (EM). A crucial prerequisite of effective communication between authorities and the public during EM is the establishment of adequate mutual trust. Trust, however, is an elusive concept which is not easily translatable into technical settings. In this paper we propose an integrative model of trust in digital communication and show how such model can be advantageous in assessing and improving trust relations in context of EM. Our interdisciplinary model, which is based on findings from psychology, sociology and computer sciences provides an abstraction which not only seizes both subjective and objective as well as personal and non-personal, \eg institutional or cultural, aspects of trust but at the same time is concrete enough to be applicable to real-life scenarios.
	Address	Weizenbaum Institute, Fraunhofer FOKUS; Weizenbaum Institute, Humboldt University Berlin; Weizenbaum Institute, Fraunhofer FOKUS
	Corporate Author				Thesis
	Publisher	Virginia Tech	Place of Publication	Blacksburg, VA (USA)	Editor	Amanda Hughes; Fiona McNeill; Christopher W. Zobel
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	978-1-949373-27-91	ISBN	2411-3477	Medium
	Track	Usability and Universal Design of ICT for Emergency Management	Expedition		Conference	17th International Conference on Information Systems for Crisis Response and Management
	Notes	pouyan.fotouhi.tehrani@fokus.fraunhofer.de			Approved	no
	Call Number				Serial	2292
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	Author	Quynh Nhu Nguyen; Antonella Frisiello; Claudio Rossi
	Title	The Design of a Mobile Application for Crowdsourcing in Disaster Risk Reduction			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Crowdsourcing, First Responders, Human Centered Design, Service Design, Emergency management.
	Abstract	Disaster Risk Reduction is a complex field in which a huge amount of data is collected and processed every day in order to plan and run preparedness and response actions, which are required to get ready and to effectively respond to natural disasters when they strike. This paper, which targets a wide audience, focuses on the design of a mobile application that aims to integrate the crowdsourcing paradigm in current Disaster Risk Reduction processes. The design process is integrated in the User Centred Approach, which we apply through a co-design methodology involving end-users, iterative prototyping and development phases, and five in-field evaluations of the implemented solution. We describe both the design activities and the results obtained from end-users� feedbacks focusing on the perspective of first responders.
	Address	Links Foundation, Italy
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T7- Planning, Foresight and Risk Analysis	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1990
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	Author	Randal A. Collins
	Title	Adaptation: A Proposal to Replace Recovery in the Phases of Emergency Management			Type	Conference Article
	Year	2023	Publication	Proceedings of the ISCRAM Asia Pacific Conference 2022	Abbreviated Journal	Proc. ISCRAM AP 2022
	Volume		Issue		Pages	130-137
	Keywords	Adaptation; Recovery; Change; Disaster; Emergency Management; Transformation; Resilience
	Abstract	Mitigation, preparedness, response, and recovery are the four phases of emergency management that have arguably been unchanged since their inception nearly 43 years ago. This paper proposes to replace recovery with adaptation as the post incident phase of emergency management. Recovery focuses on a return to normal while adaptation better encompasses acknowledgement, healing, strengthening, and improving quality of life for a more resilient outcome. This paper reviews seminal work within emergency management and work pertaining to other types of adaptation to better comprehend adaptation as applied to emergency management.
	Address	Foundation for the Research and Advancement of Emergency Management
	Corporate Author				Thesis
	Publisher	Massey Unversity	Place of Publication	Palmerston North, New Zealand	Editor	Thomas J. Huggins, V.L.
	Language	English	Summary Language		Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-0-473-66845-7	Medium
	Track	Building Disaster Resilience	Expedition		Conference
	Notes				Approved	no
	Call Number	ISCRAM @ idladmin @			Serial	2487
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	Author	Rebecca E. Carella; Susan P. McGrath
	Title	ARTEMIS personal area networks for emergency remote triage and information management			Type	Conference Article
	Year	2006	Publication	Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2006
	Volume		Issue		Pages	592-597
	Keywords	Automation; Personal communication systems; Risk management; Artemis; Automated systems; Embedded sensors; Emergency management; Emergency response; Patient survivals; Remote location; Situational awareness; Information management
	Abstract	The Automated Remote Triage and Emergency Management Information System (ARTEMIS) project seeks to provide situational awareness to all level of commands in order to increase patient survival rate during emergencies. By moving the burden of triage off of the medic and into an automated system, more time will be able to be spent on casualty care rather than assessment. Continual monitoring of responders and casualties will alert medics of critical changes in a patient's health that might normally have gone undetected after a patient is initially triaged. ARTEMIS employs a network of embedded sensors worn by responders and casualties to gather the data required for greater situational awareness and to relay the data back to appropriate levels of command both on the field and in remote locations.
	Address	Dartmouth College, United States
	Corporate Author				Thesis
	Publisher	Royal Flemish Academy of Belgium	Place of Publication	Newark, NJ	Editor	B. Van de Walle, M. Turoff
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9090206019; 9789090206011	Medium
	Track	PERSONAL AREA NETWORKS FOR EMERGENCY RESPONSE	Expedition		Conference	3rd International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	374
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	Author	Renán T. Rodríguez; Víctor A. Bañuls
	Title	Challenges of Emergency Management Digital Transformation in Industrial Parks			Type	Conference Article
	Year	2023	Publication	Proceedings of the ISCRAM Asia Pacific Conference 2022	Abbreviated Journal	Proc. ISCRAM AP 2022
	Volume		Issue		Pages	196-203
	Keywords	Digital Transformation; Safety; Industrial Parks; Emergency Management; Simulation
	Abstract	Industrial parks are economic drivers of the cities where they are located. These parks are constantly at risk of catastrophe due to the diversity of industries and the dangerous materials used in their production processes. Despite this constant threat, there is a digitization shortfall in the emergency management process in industrial parks. This research paper seeks to describe the importance of digital transformation in industrial parks, as well as, how information systems can contribute to proper emergency management. Based on the preliminary analysis of the literature, it was possible to determine how the implementation of an emergency system would facilitate the prevention of catastrophes according to the analysis of scenarios, simulation, management, and proper coordination of emergencies in real-time. However, the proper functioning of this system depends on the implementation of environmental innovation, exploration, and observation skills, without neglecting the commitment of organizations and their material, human and technological resources to achieve a significant change.
	Address	Catholic University of Cuenca; University Pablo de Olavide
	Corporate Author				Thesis
	Publisher	Massey Unversity	Place of Publication	Palmerston North, New Zealand	Editor	Thomas J. Huggins, V.L.
	Language	English	Summary Language		Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-0-473-66845-7	Medium
	Track	Information Systems for Emergency Management	Expedition		Conference
	Notes				Approved	no
	Call Number	ISCRAM @ idladmin @			Serial	2493
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	Author	Richard McCreadie; Cody Buntain; Ian Soboroff
	Title	Incident Streams 2019: Actionable Insights and How to Find Them			Type	Conference Article
	Year	2020	Publication	ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	Iscram 2020
	Volume		Issue		Pages	744-760
	Keywords	Emergency Management, Crisis Informatics, Real-time, Twitter, Categorization.
	Abstract	The ubiquity of mobile internet-enabled devices combined with wide-spread social media use during emergencies is posing new challenges for response personnel. In particular, service operators are now expected to monitor these online channels to extract actionable insights and answer questions from the public. A lack of adequate tools makes this monitoring impractical at the scale of many emergencies. The TREC Incident Streams (TREC-IS) track drives research into solving this technology gap by bringing together academia and industry to develop techniques for extracting actionable insights from social media streams during emergencies. This paper covers the second year of TREC-IS, hosted in 2019 with two editions, 2019-A and 2019-B, contributing 12 new events and approximately 20,000 new tweets across 25 information categories, with 15 research groups participating across the world. This paper provides an overview of these new editions, actionable insights from data labelling, and the automated techniques employed by participant systems that appear most effective.
	Address	University of Glasgow; InfEco Lab, New Jersey Institute of Technology (NJIT); National Institute of Standards and Technology (NIST)
	Corporate Author				Thesis
	Publisher	Virginia Tech	Place of Publication	Blacksburg, VA (USA)	Editor	Amanda Hughes; Fiona McNeill; Christopher W. Zobel
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	978-1-949373-27-67	ISBN	2411-3453	Medium
	Track	Social Media for Disaster Response and Resilie	Expedition		Conference	17th International Conference on Information Systems for Crisis Response and Management
	Notes	richard.mccreadie@glasgow.ac.uk			Approved	no
	Call Number				Serial	2268
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	Author	Richard McCreadie; Cody Buntain; Ian Soboroff
	Title	TREC Incident Streams: Finding Actionable Information on Social Media			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Emergency Management, Crisis Informatics, Real-time, Twitter, Categorization
	Abstract	The Text Retrieval Conference (TREC) Incident Streams track is a new initiative that aims to mature social media-based emergency response technology. This initiative advances the state of the art in this area through an evaluation challenge, which attracts researchers and developers from across the globe. The 2018 edition of the track provides a standardized evaluation methodology, an ontology of emergency-relevant social media information types, proposes a scale for information criticality, and releases a dataset containing fifteen test events and approximately 20,000 labeled tweets. Analysis of this dataset reveals a significant amount of actionable information on social media during emergencies (> 10%). While this data is valuable for emergency response efforts, analysis of the 39 state-of-the-art systems demonstrate a performance gap in identifying this data. We therefore find the current state-of-the-art is insufficient for emergency responders? requirements, particularly for rare actionable information for which there is little prior training data available.
	Address	University of Glasgow, United Kingdom;New York University, USA;National Institute of Standards and Technology, USA
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T8- Social Media in Crises and Conflicts	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1867
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	Author	Richelle Van Rijk; Marcel Van Berlo
	Title	Using CrisisKit and MOPED to improve emergency management team training			Type	Conference Article
	Year	2004	Publication	Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2004
	Volume		Issue		Pages	161-166
	Keywords	Civil defense; Disasters; Feedback; Information systems; Risk management; Distributed team training; Emergency management; Evaluation; Observers; Human resource management
	Abstract	In order to reduce the effects of a disaster, people in the emergency management organization have to be trained. In recent years training emergency management teams has become a bigger issue. A realistic and effective training of emergency management teams however is a difficult matter. We search for ways to improve this kind of training and to reduce the costs. In this paper two tools that can be used to improve emergency management training, CrisisKit and MOPED, will be discussed. Â© Proceedings ISCRAM 2004.
	Address	TNO Human Factors, Department of Training and Instruction, Kampweg 5, Soesterberg, Netherlands
	Corporate Author				Thesis
	Publisher	Royal Flemish Academy of Belgium	Place of Publication	Brussels	Editor	B. Van de Walle, B. Carle
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9076971080	Medium
	Track	Emergency Response Simulation and Training Systems	Expedition		Conference	1st International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	231
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	Author	Rob Grace
	Title	Hyperlocal Toponym Usage in Storm-Related Social Media			Type	Conference Article
	Year	2020	Publication	ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	Iscram 2020
	Volume		Issue		Pages	849-859
	Keywords	Volunteered Geographic Information, Twitter, Information Behavior, Crisis Informatics, Emergency Management.
	Abstract	Crisis responders need to locate events reported in social media messages that typically lack geographic metadata such as geotags. Toponyms, places names referenced in messages, provide another source of geographic information, however, the availability and granularity of toponyms in crisis social media remain poorly understood. This study examines toponym usage and granularity across six categories of crisis-related information posted on Twitter during a severe storm. Findings show users often include geographic information in messages describing local and remote storm events but do so rarely when discussing other topics, more often use toponyms than geotags when describing local events, and tend to include fine-grained toponyms in reports of infrastructure damage and service disruption and course-grained toponyms in other kinds of storm-related messages. These findings present requirements for hyperlocal geoparsing techniques and suggest that social media monitoring presents more immediate affordances for course-grained damage assessment than fine-grained situational awareness during a crisis.
	Address	Texas Tech University
	Corporate Author				Thesis
	Publisher	Virginia Tech	Place of Publication	Blacksburg, VA (USA)	Editor	Amanda Hughes; Fiona McNeill; Christopher W. Zobel
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	978-1-949373-27-75	ISBN	2411-3461	Medium
	Track	Social Media for Disaster Response and Resilie	Expedition		Conference	17th International Conference on Information Systems for Crisis Response and Management
	Notes	rob.grace@ttu.edu			Approved	no
	Call Number				Serial	2276
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	Author	Rob Grace; Jess Kropczynski; Andrea Tapia
	Title	Community Coordination: Cooperative Uses of Social Media in Community Emergency Management			Type	Conference Article
	Year	2018	Publication	ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	Iscram 2018
	Volume		Issue		Pages	609-620
	Keywords	social media, emergency management, community informatics
	Abstract	Emergency managers continue to struggle with a lack of staff, information processing tools, and sufficient trust in citizen-reported information to coordinate the use of social media in their communities. To understand possibilities for overcoming these barriers, we conduct interviews with emergency managers using scenarios describing the projective activities of community volunteers disseminating and monitoring social media. We find that coordinating social media use in communities requires alignments with local incident management systems and, in particular, existing sociotechnical infrastructure for managing citizen-reported information. These alignments open limited roles for community volunteers, notably coordinating the redistribution of official information; and stand to reshape the workflows and infrastructures of incident management systems by pushing emergency dispatchers to proactively process indirect reports of incidents obtained on social media, and integrate tools that can access hyperlocal data, curate incident and situational reports, and facilitate sensemaking among officials confronted with multiple information sources.
	Address
	Corporate Author				Thesis
	Publisher	Rochester Institute of Technology	Place of Publication	Rochester, NY (USA)	Editor	Kees Boersma; Brian Tomaszeski
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-0-692-12760-5	Medium
	Track	Social Media Studies	Expedition		Conference	ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	2135
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	Author	Rob Grace; Michelle Potts
	Title	Opportunities for Multisensor Integration in Public-Safety Answering Points			Type	Conference Article
	Year	2022	Publication	ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	Iscram 2022
	Volume		Issue		Pages	895-904
	Keywords	Emergency response; sensemaking; public safety; remote sensing; emergency management
	Abstract	Public-Safety Answering Points (PSAPs) coordinate emergency response by gathering critical information from 911 callers for dispatch to first responders. However, PSAPs fail to gather this information if 911 callers are unable, unwilling, or unavailable to report key details about an emergency. To address this problem, early-adopter PSAPs employ communication specialists to gather multimedia information from multiple sensing tools, including automated alarms, cameras, government databases, location systems, open-source websites, social media, and alternative communication channels such as text-to-911. Using preliminary usage data from an early- adopter PSAP, this study identifies 11 breakdowns in 911 call taking that create opportunities for multisensor integration. This study then characterizes use cases for multisensor tools based on usage patterns observed across five incident types. These findings highlight multisensor integration as a critical area for crisis informatics research.
	Address	Texas Tech University; Chandler Police Department
	Corporate Author				Thesis
	Publisher		Place of Publication	Tarbes, France	Editor	Rob Grace; Hossein Baharmand
	Language	English	Summary Language		Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-82-8427-099-9	Medium
	Track	Visions for Future Crisis Management	Expedition		Conference
	Notes				Approved	no
	Call Number	ISCRAM @ idladmin @			Serial	2464
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	Author	Rob Grace; Sanjana Gautam; Andrea Tapia
	Title	Continuity of Operations Planning in Public-Safety Answering Points during the COVID-19 Pandemic			Type	Conference Article
	Year	2023	Publication	Proceedings of the ISCRAM Asia Pacific Conference 2022	Abbreviated Journal	Proc. ISCRAM AP 2022
	Volume		Issue		Pages	173-180
	Keywords	Emergency Management; Business Continuity Planning; Critical Infrastructure; Resilience
	Abstract	Continuity of Operations (COOP) planning helps ensure that municipal agencies maintain essential functions when disasters threaten critical infrastructures. COOP planning is especially important for Public-Safety Answering Points (PSAPs), which must continue to answer 911 calls and dispatch first responders during crises. However, COOP planning guidelines often focus on threats to cyber-physical infrastructures rather than outbreaks of infectious disease that threaten the human work arrangements—social infrastructures—agencies rely on to perform essential functions. This study reports preliminary findings from interviews with U.S. PSAP officials who developed plans to decentralize 911 facilities, networks, and personnel to maintain essential functions during the COVID-19 pandemic. These findings suggest revisions to COOP planning guidelines that consider requirements for redundant, diverse, and interdependent cyber-physical-social infrastructures.
	Address	Texas Tech University; Pennsylvania State University; Pennsylvania State University
	Corporate Author				Thesis
	Publisher	Massey Unversity	Place of Publication	Palmerston North, New Zealand	Editor	Thomas J. Huggins, V.L.
	Language	English	Summary Language		Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-0-473-66845-7	Medium
	Track	Building Disaster Resilience	Expedition		Conference
	Notes				Approved	no
	Call Number	ISCRAM @ idladmin @			Serial	2491
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	Author	Robert Baksa; Murray Turoff
	Title	The current state of continuous auditing and emergency management's valuable contribution			Type	Conference Article
	Year	2010	Publication	ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings	Abbreviated Journal	ISCRAM 2010
	Volume		Issue		Pages
	Keywords	Civil defense; Decision support systems; Disasters; Information systems; Business Process; Continuous auditing; Continuous review; Decision supports; Emergency management; Human judgments; Periodic review; Response systems; Risk management
	Abstract	Continuous Auditing systems require that human judgment be formalized and automated, which can be a complex, costly and computationally intensive endeavor. However, Continuous Auditing systems have similarities with Emergency Management and Response systems, which integrate Continuous Auditing's detection and alerting functions with the tracking of decisions and decision options for the situations that could be more effectively handled by human judgment. Emergency Management and Response systems could be an effective prototype to help overcome some of the implementation obstacles that are impeding Continuous Auditing systems' implementation rate. Continuous Auditing has the potential to transform the existing audit paradigm from periodic reviews of a few accounting transactions to a continuous review of all transactions, which thereby could vastly strengthen an organization's risk management and business processes. Although Continuous Auditing implementations are occurring, their adoption is slower than expected. With the goal of providing an empirical and methodological foundation for future Continuous Auditing systems and possibly inspiring additional investigation into merging the Continuous Auditing and Emergency Management streams of research, this paper provides several definitions of Continuous Auditing, suggests possible architectures for these systems, lists some common implementation challenges and highlights a few examples of how Emergency Management research could potentially overcome them.
	Address	NJIT, United States
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Seattle, WA	Editor	S. French, B. Tomaszewski, C. Zobel
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN		Medium
	Track	Planning, Foresight and/or Risk Analysis	Expedition		Conference	7th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	285
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	Author	Roberto Ferreira Júnior; Paulo Victor R. de Carvalho; Salman Nazir; José Orlando Gomes; Gilbert Jacob Huber
	Title	Assessment Team Decision-Making: One Way to Assess the Multi-Criteria Decision-Making Based on Observation			Type	Conference Article
	Year	2016	Publication	ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2016
	Volume		Issue		Pages
	Keywords	Team Decision-Making; Emergency Management; Assessment; Observation
	Abstract	Decision-making has been a subject actively investigated in several areas of knowledge such as Philosophy, Economics, Psychology, Computer Science, among others. This paper explores the potential opportunities offered by two methodologies to assess the team decision-making at the end of a simulated exercise (training). We present a case study showing how to measure the team decision-making combining both methodologies to assess a team of three experienced Officers from the Military Fire Brigade of the State of Rio de Janeiro. The simulated exercise was carried out within the Integrated Center of Command and Control of Rio de Janeiro. We intend this study provide a pathway that can be helpful in reducing the subjectivity generated during the observation of the team decision-making in Emergency Management environments.
	Address
	Corporate Author				Thesis
	Publisher	Federal University of Rio de Janeiro	Place of Publication	Rio de Janeiro, Brasil	Editor	A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3410	ISBN	978-84-608-7984-31	Medium
	Track	Planning, Foresight and Risk Analysis	Expedition		Conference	13th International Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	1350
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	Author	Rodriguez, R.; Bañuls, V.A.
	Title	Designing collaborative emergency plans for enhancing resilience in urban business parks			Type	Conference Article
	Year	2023	Publication	Proceedings of the 20th International ISCRAM Conference	Abbreviated Journal	Iscram 2023
	Volume		Issue		Pages	1069-1069
	Keywords	Collaborative Emergency Planning; Business Parks; Emergency Management; Information Systems; Organizational Resilience
	Abstract	Nowadays, emergency planning is an intangible business asset that allows companies to better face the possible catastrophic events they may be exposed to. The aim of the present study was to determine what collaborative emergency planning is and which elements must be considered in it, taking into account that the purpose of this type of planning is to help several organizations to work together in any emergency. The data were gathered through focus groups in an industrial area of Southern Europe that comprises more than 2,500 companies. The results obtained in this work allowed defining the reach of Collaborative Emergency Planning in business parks, as well as its basic functionalities, emergency scenarios and aggravating scenarios. Lastly, it was determined that Collaborative Emergency Planning is a tool for the construction of Organizational Resilience.
	Address	Universidad Católica de Cuenca
	Corporate Author				Thesis
	Publisher	University of Nebraska at Omaha	Place of Publication	Omaha, USA	Editor	Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
	Language	English	Summary Language		Original Title
	Series Editor	Hosssein Baharmand	Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition	1
	ISSN		ISBN		Medium
	Track	Poster	Expedition		Conference
	Notes				Approved	no
	Call Number	ISCRAM @ idladmin @			Serial	2589
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	Author	Roser Beneito-Montagut; Susan Anson; Duncan Shaw; Christopher Brewster
	Title	Governmental social media use for emergency communication			Type	Conference Article
	Year	2013	Publication	ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2013
	Volume		Issue		Pages	828-833
	Keywords	Civil defense; Disasters; Information systems; Risk management; Emergency communication; Emergency management; Governmental agency; Information flows; Institutional resilience; Social media; Web 2.0 tools; Societies and institutions
	Abstract	The possibility of crowdsourced information, multi-geographical and multi-organisational information flows during emergencies and crises provided by web 2.0 tools are providing emergency management centres with new communication challenges and opportunities. Building on the existing emergency management and social media literature, this article explores how institutions are using and adopting social media for emergency communication. By examining the drivers and barriers of social media adoption in two European governmental agencies dealing with emergencies, the paper aims to establish a framework to examine whether and how institutional resilience could be improved.
	Address	Aston Business School, United Kingdom; Warwick Business School, United Kingdom
	Corporate Author				Thesis
	Publisher	Karlsruher Institut fur Technologie	Place of Publication	KIT; Baden-Baden	Editor	T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9783923704804	Medium
	Track	Social Media	Expedition		Conference	10th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	302
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	Author	Sebastian Schmitz; Konrad Barth; Tim Brüstle; Tobias Gleibs; Ompe Aimé Mudimu
	Title	Testing the implementation of a flying localization system into emergency response using a tabletop exercise			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Urban search and rescue, unmanned aerial vehicle, command and control structures, tabletop exercise, emergency management
	Abstract	To optimize the search for trapped victims after building collapses, the authors participated in the development ofI a localization system based on an unmanned aerial vehicle. The objective of this study is to evaluate an approach to implement this system into the command and control structures during the emergency response after a building collapse. For this purpose, a tabletop exercise, based on a gas explosion scenario in an apartment building, was carried out with emergency response managers of the fire department and the German federal agency of technical relief. Observers have documented the exercise. Additionally, audio and video recordings were used. Thus, statements could be made about the implementation approach and the tabletop exercise method. Based on the results, the implementation approach can be considered appropriate. In addition, knowledge was gained about the appropriateness of tabletop exercises for the purpose of scientific evaluation.
	Address	TH Köln – University of Applied Sciences
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T2- Command and control studies	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1964
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	Author	Sergio Herranz; David Díez; Díaz, P.; Starr Roxanne Hiltz
	Title	Exploring the design of technological platformsfor virtual communities of practice			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Civil defense; Design; Disasters; Information systems; Virtual reality; Community IS; Critical domain; Design research; Emergency management; Intrinsic features; Social structure; Technological platform; Virtual communities of practices; Risk management
	Abstract	Virtual Communities of Practice (VCoP) refers to groups of people who share a concern about a specific domain or topic and use a virtual environment to share and increase their knowledge and expertise about this domain. This kind of social structure has intrinsic features suitable to support emergency management communities. Nevertheless, the design of specific technological platforms that support both the activity and the practice of the community is not a trivial task, especially in critical domains such as emergency management. This paper presents the inquiry process carried out over one and a half years for the purpose of generating insights about the application of VCoPs within the emergency management context. Based on a case study, a set of findings is presented about the guidelines that should be followed in order to develop suitable technological platforms that support the labor of VCoPs in the emergency management context. Â© 2012 ISCRAM.
	Address	DEI Laboratory, Computer Science Department, Universidad Carlos III, Spain
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Social Media and Collaborative Systems	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	128
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	Author	Seungwon Yang; Haeyong Chung; Xiao Lin; Sunshin Lee; Liangzhe Chen; Andrew Wood; Andrea Kavanaugh; Steven D. Sheetz; Donald J. Shoemaker; Edward A. Fox
	Title	PhaseVis1: What, when, where, and who in visualizing the four phases of emergency management through the lens of social media			Type	Conference Article
	Year	2013	Publication	ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2013
	Volume		Issue		Pages	912-917
	Keywords	Civil defense; Classification (of information); Data visualization; Information systems; Risk management; 10-fold cross-validation; Classification algorithm; Classification evaluation; Emergency management; Potential utility; ThemeRiver; Through the lens; Twitter; Disasters
	Abstract	The Four Phase Model of Emergency Management has been widely used in developing emergency/disaster response plans. However, the model has received criticism contrasting the clear phase distinctions in the model with the complex and overlapping nature of phases indicated by empirical evidence. To investigate how phases actually occur, we designed PhaseVis based on visualization principles, and applied it to Hurricane Isaac tweet data. We trained three classification algorithms using the four phases as categories. The 10-fold cross-validation showed that Multi-class SVM performed the best in Precision (0.8) and Naïve Bayes Multinomial performed the best in F-1 score (0.782). The tweet volume in each category was visualized as a ThemeRiver[TM], which shows the 'What' aspect. Other aspects – 'When', 'Where', and 'Who' – Are also integrated. The classification evaluation and a sample use case indicate that PhaseVis has potential utility in disasters, aiding those investigating a large disaster tweet dataset.
	Address	Department of Computer Science, Virginia Tech, Blacksburg, VA 24061, United States; Department of Accounting and Information Systems, Virginia Tech, Blacksburg, VA 24061, United States; Department of Sociology, Virginia Tech, Blacksburg, VA 24061, United States
	Corporate Author				Thesis
	Publisher	Karlsruher Institut fur Technologie	Place of Publication	KIT; Baden-Baden	Editor	T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9783923704804	Medium
	Track	Social Media	Expedition		Conference	10th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	1122
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	Author	Shuming Liu; Christopher Brewster; Duncan Shaw
	Title	Ontologies for crisis management: A review of state of the art in ontology design and usability			Type	Conference Article
	Year	2013	Publication	ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2013
	Volume		Issue		Pages	349-359
	Keywords	Information systems; Interoperability; Ontology; Risk management; Semantic Web; Societies and institutions; Crisis management; Crisis management systems; Emergency management; Information interoperability; Information sharing; Nongovernmental organizations; Ontology design; Semantic Web technology; Management information systems
	Abstract	The growing use of a variety of information systems in crisis management both by non-governmental organizations (NGOs) and emergency management agencies makes the challenges of information sharing and interoperability increasingly important. The use of semantic web technologies is a growing area and is a technology stack specifically suited to these challenges. This paper presents a review of ontologies, vocabularies and taxonomies that are useful in crisis management systems. We identify the different subject areas relevant to crisis management based on a review of the literature. The different ontologies and vocabularies available are analysed in terms of their coverage, design and usability. We also consider the use cases for which they were designed and the degree to which they follow a variety of standards. While providing comprehensive ontologies for the crisis domain is not feasible or desirable there is considerable scope to develop ontologies for the subject areas not currently covered and for the purposes of interoperability.
	Address	Aston Business School, Aston University, Birmingham, United Kingdom; Warwick Business School, University of Warwick, Coventry, United Kingdom
	Corporate Author				Thesis
	Publisher	Karlsruher Institut fur Technologie	Place of Publication	KIT; Baden-Baden	Editor	T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9783923704804	Medium
	Track	Emergency Management Information Systems	Expedition		Conference	10th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	714
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