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	Author	Joanne I. White; Leysia Palen
	Title	Participatory Mapping for Disaster Preparedness: The Development & Standardization of Animal Evacuation Maps			Type	Conference Article
	Year	2015	Publication	ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2015
	Volume		Issue		Pages
	Keywords	Animals; crisis informatics; Emergency Management; Evacuation; maps; participatory design; social media
	Abstract	People who own animals are faced with complex decision making in evacuations. In the US, the Emergency Operations Center is often inundated with calls from animal owners who are aware they are under pre- or mandatory evacuation, but are unsure of what to do about evacuating their animals. Often animal evacuation is a highly improvised activity for owners and responders, though there is a now a general push toward streamlining procedures because of the high impact the matter of animals has on society?s welfare during times of emergency. This paper reports on the use of participatory design methods in a mapping project to support the range of people involved in animal evacuation during mass displacement events. The work provides insight into both procedures and standards for creating evacuation maps that communicate clearly with the public and across the range of emergency responders.
	Address
	Corporate Author				Thesis
	Publisher	University of Agder (UiA)	Place of Publication	Kristiansand, Norway	Editor	L. Palen; M. Buscher; T. Comes; A. Hughes
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9788271177881	Medium
	Track	Community Engagement	Expedition		Conference	ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management
	Notes				Approved	yes
	Call Number				Serial	1269
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	Author	João Porto de Albuquerque; Cidália C. Fonte; J.-P. de Almeida; Alberto Cardoso
	Title	How Volunteered Geographic Information can be Integrated Into Emergency Management Practice? First Lessons Learned from an Urban Fire Simulation in the City of Coimbra			Type	Conference Article
	Year	2016	Publication	ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2016
	Volume		Issue		Pages
	Keywords	Volunteered Geographic Information; Emergency Management; Simulation; Fire
	Abstract	In the past few years, volunteered geographic information (VGI) has emerged as a new resource for improving the management of emergencies. Despite the growing body of research dedicated to the use of VGI in crisis management, studies are still needed that systematically investigate the incorporation of VGI into practical emergency management. To fill this gap, this paper proposes a research design for investigating and planning the incorporation of VGI into work practices and decision-making of emergency agencies by means of simulation exercises. Furthermore, first lessons are drawn from a field study performed within a simulation exercise of an urban fire in Coimbra, Portugal, implemented together with local civil protection agents. Emergency management practitioners identified a high potential in the pictures taken in-situ by volunteers for improving situational awareness and supporting decision-making. They also pointed out to challenges associated to processing VGI and filtering high-value information in real-time.
	Address
	Corporate Author				Thesis
	Publisher	Federal University of Rio de Janeiro	Place of Publication	Rio de Janeiro, Brasil	Editor	A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3413	ISBN	978-84-608-7984-34	Medium
	Track	Planning, Foresight and Risk Analysis	Expedition		Conference	13th International Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	1353
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	Author	Joeri Van Laere; Jessica Lindblom; Tarja Susi
	Title	Requirements for emergency management training from a 'passion for failures' perspective			Type	Conference Article
	Year	2007	Publication	Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers	Abbreviated Journal	ISCRAM 2007
	Volume		Issue		Pages	449-456
	Keywords	Civil defense; Disasters; Failure (mechanical); Feedback; Learning systems; Coaching; Emergency management; Learning process; Organizational learning; Swedishs; Training exercise; Risk management
	Abstract	Swedish municipalities are stimulated to conduct emergency management exercises in addition to developing crisis plans. These exercises tend to be grounded in an instrumental philosophy. There is too much focus on doing the exercise and too little attention for the implementation of lessons learned afterwards. A common experience is that the same 'mistakes' are discovered again and again in yearly exercises. Furthermore there is a paradoxical balance between empowering the organization in its learning process (positive feedback) and revealing the failures (negative feedback). In this paper we reflect on the learning process in a Swedish municipality in 2006 where two emergency management exercises were held and where a minor and a major crisis occurred during the year. We argue that the longitudinal learning process should be the focus in stead of ad hoc exercises. In addition we develop some requirements for emergency management training from a 'passion for failures' perspective.
	Address	University of Skövde, Sweden
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Delft	Editor	B. Van de Walle, P. Burghardt, K. Nieuwenhuis
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9789054874171; 9789090218717	Medium
	Track	APFF	Expedition		Conference	4th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	1043
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	Author	John M. McGuirl; Nadine B. Sarter; David D. Woods
	Title	Seeing is believing?: The effects of real-time, image-based feedback on emergency management decision-making			Type	Conference Article
	Year	2008	Publication	Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2008
	Volume		Issue		Pages	406-414
	Keywords	Civil defense; Decision making; Disasters; Information systems; Risk management; Attention narrowing; Emergency management; Hypothesis generation; Miscalibration; Operational procedures; Simulation exercise; Situation assessment; Undesirable effects; Human resource management
	Abstract	Emergency management personnel often face feedback delays and a lack of reliable information. To address this problem, new information technologies have been developed that can provide real-time, image-based feedback. While potentially useful, this trend represents a fundamental shift in both the timing and format of the information used by incident commanders (ICs). Eight ICs took part in a simulation exercise to determine the potential impact of real-time imaging on their decision-making. Nearly all of the ICs failed to detect important changes in the situation that were not captured in the imaging but that were available via other, more traditional data sources. It appears that the ICs placed an inappropriately high level of trust in the imaging data, resulting in reduced data search activities and hypothesis generation. This research helps practitioners anticipate and guard against undesirable effects of introducing similar technologies on training and operational procedures.
	Address	Institute for Ergonomics, Ohio State University, United States; Center for Ergonomics, University of Michigan, United States
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Washington, DC	Editor	F. Fiedrich, B. Van de Walle
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780615206974	Medium
	Track	Observation Systems in Crisis Situations	Expedition		Conference	5th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	757
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	Author	Jonas Landgren
	Title	Shared use of information technology in emergency response work: Results from a field experiment			Type	Conference Article
	Year	2005	Publication	Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2005
	Volume		Issue		Pages	35-41
	Keywords	Civil defense; Disasters; Information use; Management information systems; Risk management; Emergency management; Emergency response; Field experiment; First responders; Potential conflict; Sense-making theory; Sensemaking; Technology use; Emergency services
	Abstract	This paper presents results from a field experiment of IT-use in emergency response work of a fire crew. A prototype has been developed to probe for instances of sensemaking supported by IT-use in such work. The findings have been analyzed in relation to research on design of emergency management information systems and sensemaking theory. Key findings from the field experiment suggest that there is a potential conflict between the role-based emergency management information systems and the shared use of information technology of first responders. Further it is advocated that prototypes should be used to explore the extrinsic of the work practice difficult to uncover using only direct-observation or interviews.
	Address	Viktoria Institute, Sweden
	Corporate Author				Thesis
	Publisher	Royal Flemish Academy of Belgium	Place of Publication	Brussels	Editor	B. Van de Walle, B. Carle
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9076971099	Medium
	Track	KNOWLEDGE MANAGEMENT	Expedition		Conference	2nd International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	674
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	Author	José H. Canós-Cerdá; Carmen Penadés; Abel Gómez; Marcos R. S. Borges
	Title	SAGA: An integrated architecture for the management of advanced emergency plans			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Architecture; Civil defense; Disasters; Information services; Information systems; Life cycle; Risk management; Advanced process; Automatic tools; Document management; Emergency management; Emergency plans; Emergency response; Integrated architecture; Software and hardwares; Human resource management
	Abstract	Despite the significant advances that software and hardware technologies have brought to the emergency management field, some islands remain where innovation has had little impact. Among them, emergency plan management is of particular relevance due to their key role in the direction of teams during responses. Aspects like coordination, collaboration, and others are spread in plain text sentences, impeding automatic tool support to improve team per-formance. Moreover, administrative management of plans becomes a mere document management activity. In this paper, we present SAGA, an architecture that supports the full lifecycle of advanced emergency plan management. By advanced we mean plans that include new types of interaction such as hypermedia and advanced process definition languages to provide precise specification of response procedures. SAGA provides all the actors involved in plan management a number of tools supporting all the stages of the plan lifecycle, from its creation to its use in training drills or actual responses. It is intended to be instantiated in systems promoted by civil defense agencies, providing administrative support to plan management; additionally, editing tools for plan designers and tools for analysis and improvement of such plans by organizations are provided. Plan enactment facilities in emergency response are also integrated. To our knowledge, it is the very first proposal that covers all the aspects of plan man-agement. Â© 2012 ISCRAM.
	Address	ISSI, DSIC, Universitat Politécnica de Valéncia, Spain; Programa de Pós Graduaçao em Informática, Departamento de Ciéncia da Computaçao, Universidade Federal do Rio De Janeiro, Brazil
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Planning and Foresight	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	88
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	Author	José H. Canós-Cerdá; Carmen Penadés; Carlos Solís; Marcos R. S. Borges; Manuel Llavador
	Title	Using spatial hypertext to visualize composite knowledge in emergency responses			Type	Conference Article
	Year	2010	Publication	ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings	Abbreviated Journal	ISCRAM 2010
	Volume		Issue		Pages
	Keywords	Hypertext systems; Information systems; Knowledge management; Management information systems; Risk management; Contextual information; Contextual knowledge; Emergency management systems; Emergency response; Emergency response plans; Knowledge frameworks; Spatial hypertext; Underground transportation systems; Emergency services
	Abstract	Having the right information at the right time is crucial to make decisions during emergency responses. To fulfill this requirement, emergency management systems must provide emergency managers with knowledge management and visualization tools. The goal is twofold: on one hand, to organize knowledge coming from different sources, mainly the emergency response plans (the formal knowledge) and the information extracted from the emergency development (the contextual knowledge); on the other hand, to enable effective access to information. Formal and contextual knowledge sets are mostly disjoint; however, there are cases in which a formal knowledge piece may be updated with some contextual information, constituting what we call the composite knowledge. In this paper, we extend a knowledge framework with the notion of composite knowledge, and use spatial hypertext to visualize this type of knowledge. We illustrate our proposal with a case study on accessing to information during an emergency response in an underground transportation system.
	Address	Dept. of Computer Science (DSIC), Universidad Politécnica de Valencia, Valencia, Spain; Lero, The Irish Software Engineering Research Centre, University of Limerick, Limerick, Ireland; Graduate Program in Informatics, Instituto de Matemática and NCE, Federal University of Rio de Janeiro, Rio de Janeiro, Brazil
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Seattle, WA	Editor	S. French, B. Tomaszewski, C. Zobel
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN		Medium
	Track	Human-Computer Interaction	Expedition		Conference	7th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	366
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	Author	Jose J. Gonzalez; Geir Bø; John Einar Johansen
	Title	A system dynamics model of the 2005 hatlestad slide emergency management			Type	Conference Article
	Year	2013	Publication	ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2013
	Volume		Issue		Pages	658-667
	Keywords	Civil defense; Disasters; Information systems; Risk management; Societies and institutions; Emergency management; Emergent organisations; Middle-range theory; Recent researches; Self-organisation; System Dynamics; System dynamics model; Theory building; System theory
	Abstract	It has long been recognized that the management of emergencies requires that response organisations act flexibly, becoming an “emergent organisation” to better manage the fact that disasters do not follow scripts. Nevertheless, recent research shows that crisis response organisations prefer to follow patterns adequate for normal situations. Arguably, the resistance to become an emergent organisation could be related to poor understanding of how to move from disorganisation to self-organisation. We extend a recent system dynamics work by Tu, Wang and Tseng, describing the transition from disorganisation to self-organisation in the Palau case, to analyse the management of disorganisation in the fatal Hatlestad landslide in Norway. We suggest that the causal structure of the system dynamics model describing the Palau and the Hatlestad case should be considered a candidate for an emergent “middle-range theory” describing the management of disorganisation in emergencies. We propose specific data collection to test the candidate theory.
	Address	Dept. for ICT University of Agder NO-4898 Grimstad, Centre for Integrated Emergency Management, Norway
	Corporate Author				Thesis
	Publisher	Karlsruher Institut fur Technologie	Place of Publication	KIT; Baden-Baden	Editor	T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9783923704804	Medium
	Track	Analytical Modelling and Simulation	Expedition		Conference	10th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	534
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	Author	Jyoti Laxmi Mishra; David K. Allen; Alan D. Pearman
	Title	Activity Theory as a methodological and analytical framework for information practices in Emergency Management			Type	Conference Article
	Year	2011	Publication	8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011	Abbreviated Journal	ISCRAM 2011
	Volume		Issue		Pages
	Keywords	Activity coefficients; Civil defense; Disasters; Information systems; Risk management; Activity Theory; Analytical methodology; Crisis management; Emergency management; Emergency responders; Emergency situation; Information practices; Qualitative research; Emergency services
	Abstract	Emergency situations are chaotic in nature. It is however, necessary to understand the context in which Emergency Responders work such that information practice issues can be highlighted and addressed by the system designers. In this paper, Activity Theory is proposed as a methodological and analytical framework to study information practices in the context of Emergency Management. Activity Theory aids in achieving a holistic approach to understanding the work activities context unlike some other analytical methodologies, as it focuses on use of artifacts for the interaction of humans with their environment. In this paper, an activity system model is used to investigate information practice issues of response phase of the emergency services in the UK. Using Activity Theory as an analytical framework, several tensions and contradictions emerged which keep the system unstable but which are also a source of innovation. It is also argued that Activity Theory can usefully be applied to the analysis of information practices over short period of time.
	Address	University of Leeds, United Kingdom
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Lisbon	Editor	M.A. Santos, L. Sousa, E. Portela
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9789724922478	Medium
	Track	Advanced Research Methods and Unconventional Results	Expedition		Conference	8th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	773
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	Author	Kathleen A. Moore; Andrea H. Tapia; Christopher Griffin
	Title	Research in progress: Understanding how emergency managers evaluate crowdsourced data: A trust game-based approach			Type	Conference Article
	Year	2013	Publication	ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2013
	Volume		Issue		Pages	272-277
	Keywords	Information systems; Risk management; Crisis response; Data analysts; Decision makers; Emergency management; Empirical data; Game; Game-based approaches; Trust; Managers
	Abstract	The use, or barriers to use, of crowdsourced data by emergency managers has been a significant topic of scholarly discussion during the past several years. The single strongest barrier to use has been identified as one of data quality (Tapia, et. al, 2011). We argue that within this environment the Emergency Manager (EM) acts as a decision-maker and evaluator of crowdsourced data. The final judgement on whether to incorporate crowdsourced data into a Crisis response lies with the EM. In this paper we make a brief argument for the role of EM as trustworthy data analyst and then propose a model for capturing the trust-analytical behavior through game theory (Griffin, et. al, 2012). Lastly, we propose a simple computer game, which uses our model through which we will capture EM trust-analytical behavior though a future empirical data collection effort.
	Address	College of Information Sciences and Technology, Penn State University, United States; Applied Research Laboratory, Penn State University, United States
	Corporate Author				Thesis
	Publisher	Karlsruher Institut fur Technologie	Place of Publication	KIT; Baden-Baden	Editor	T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9783923704804	Medium
	Track	Decision Support Systems	Expedition		Conference	10th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	784
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	Author	Kayvan Yousefi Mojir; Sofie Pilemalm
	Title	Emerging communities of collaboration: Co-location in emergency response systems in the 'Safety house' in Sweden			Type	Conference Article
	Year	2014	Publication	ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2014
	Volume		Issue		Pages	546-555
	Keywords	Houses; Information systems; Risk management; Colocations; Emergency management; Emergency response systems; Emergency response time; Emergency situation; Joint decision making; Network governances; New forms; Emergency services
	Abstract	Co-location as a form of network governance is a way of organizing response teams when responding to an emergency situation. At the 'Safety house' in the province of Jämtland in Sweden main emergency response actors and supporting actors work together in a shared physical place in order to facilitate the process of cooperation and joint decision making. In order to identify the strengths, weaknesses, obstacles, needs and information system role, we explored this case by looking at how the involved actors experience this new working context. We applied an analytical framework developed specifically for new forms of emergency response. It was found that co-location of actors increases the efficiency in using professional response resources and shortens the emergency response time. Information systems can have a significant role in improving the collaboration between actors at the 'Safety house'. However secrecy issues, the problem of control and politics and the evaluation of the performance of actors are major challenges which face further development of the co-location concept.
	Address	Linköping University, Sweden
	Corporate Author				Thesis
	Publisher	The Pennsylvania State University	Place of Publication	University Park, PA	Editor	S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780692211946	Medium
	Track	Practitioner Cases and Practitioner-Centered Research	Expedition		Conference	11th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	779
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	Author	Kayvan Yousefi Mojir; Sofie Pilemalm
	Title	A framework for new actors in emergency response systems			Type	Conference Article
	Year	2013	Publication	ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2013
	Volume		Issue		Pages	741-746
	Keywords	Risk management; Emergency management; Emergency response systems; First responders; Framework; Legal frameworks; New actor; Operation quality; Technical solutions; Information systems
	Abstract	Using actors from different societal sectors can improve the response operation quality in emergency management. The different roles, tasks and responsibilities these actors have in response operations and the legal frameworks they work within influence their needs for proper information system support. There is thus a substantial need to study and systemize the concept of “new actors” before providing them with technical solutions. In this study, a framework is constructed showing 14 dimensions of new actors that need to be considered when new actors are studied in more detail.
	Address	Linköping university, Sweden
	Corporate Author				Thesis
	Publisher	Karlsruher Institut fur Technologie	Place of Publication	KIT; Baden-Baden	Editor	T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9783923704804	Medium
	Track	Planning and Foresight	Expedition		Conference	10th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	780
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	Author	Keri K. Stephens; Jessica L. Ford
	Title	Banning mobile devices: Workplace policies that selectively exclude can shape crisis communication			Type	Conference Article
	Year	2014	Publication	ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2014
	Volume		Issue		Pages	279-283
	Keywords	Information systems; Management information systems; Mobile devices; Public policy; Risk management; Societies and institutions; Crisis and emergency managements; Crisis communications; Crisis management; Crisis management systems; Digital divide; Digital inequalities; ICTs; Organizational justice; Human resource management
	Abstract	There is a growing need to understand how mobile devices are used to reach people in a crisis. This study focuses on how work organizations play a gatekeeping role in how their employees receive crisis information. Relying on research in the digital divide and organizational justice, this study compares two different types of organizations and their policies banning or allowing mobile devices at work. Three major themes emerged: having omnipotent supervisors, being powerless workers, and experiencing information holes. These themes highlight the burden placed on organizations to create more inclusive digital policies to ensure that employees do not fall through the net of crisis management systems. Additionally, these findings necessitate new discussions among crisis and emergency management scholars that include the current understanding of the digital divide, specifically as it relates to digital inequality in the workplace.
	Address	University of Texas at Austin, United States
	Corporate Author				Thesis
	Publisher	The Pennsylvania State University	Place of Publication	University Park, PA	Editor	S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780692211946	Medium
	Track	Ethical, Legal and Social Issues of IT Supported Emergency Response	Expedition		Conference	11th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	975
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	Author	Keri K. Stephens; Jessica L. Ford; Ashley Barrett; Michael J. Mahometa
	Title	Alert networks of ICTs and sources in campus emergencies			Type	Conference Article
	Year	2014	Publication	ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2014
	Volume		Issue		Pages	652-661
	Keywords	Information systems; Mobile devices; Risk management; Emergency alerts; Emergency management; ICTs; Safety communications; Social media; Social networking (online)
	Abstract	This study contributes an understanding of how ICTs and varying information sources work together during emergency alerts. It builds on the prior work on campus active shooter events by examining an organization that used a range of ICTs including mobile devices, social media, organizational tools, and news media, to notify their stakeholders about an emergency. The study design used a survey to capture the responses from a random sample of over 1000 stakeholders-students, faculty, and staff-who were notified of an active shooter emergency. The findings from the first three notifications suggest that messages reaching the most stakeholders were (a) sent by official sources through ICTs like mobile phones; (b) official email communication, and (c) messages that included face-to-face communication. While 11 different ICTs were included in the study, mass media (i.e., television and radio), and social media (Twitter and Facebook) did not function substantially in the emergency alert process.
	Address	University of Texas at Austin, United States
	Corporate Author				Thesis
	Publisher	The Pennsylvania State University	Place of Publication	University Park, PA	Editor	S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780692211946	Medium
	Track	Social Media in Crisis Response and Management	Expedition		Conference	11th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	974
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	Author	Kim Weyns; Martin Höst
	Title	Dependability of IT systems in municipal emergency management			Type	Conference Article
	Year	2009	Publication	ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives	Abbreviated Journal	ISCRAM 2009
	Volume		Issue		Pages
	Keywords	Civil defense; Disasters; Information systems; Risk assessment; Risk management; Crisis situations; Dependability; Emergency management; Emergency planning; IT management; Municipal emergencies; Process improvement frameworks; Vulnerability analysis; Human resource management
	Abstract	In recent years governmental actors have become more and more dependent on IT systems for their responsibilities in a crisis situation. To avoid unexpected problems with the dependability of IT systems in the aftermath of a crisis it is important that such risks are identified and that measures can be taken to reduce the dependence on systems that could be unreliable. This paper describes two case studies exploring how Swedish municipalities incorporate IT systems in their emergency planning. The study focuses especially on how different actors within a municipality cooperate to analyse the risks of depending on IT systems in critical situations. The study shows that today there is much room for improvement, especially in the communication between IT personnel and emergency managers. Finally, this paper describes the requirements for a process improvement framework that can assist governmental actors in analysing and improving their dependency on IT systems in emergency management.
	Address	Lund University, Sweden
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Gothenburg	Editor	J. Landgren, S. Jul
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9789163347153	Medium
	Track	Open Track	Expedition		Conference	6th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	1079
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	Author	Kimmo Laakso
	Title	Emergency management: Identifying problem domains in communication			Type	Conference Article
	Year	2013	Publication	ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2013
	Volume		Issue		Pages	724-729
	Keywords	Accidents; Civil defense; Communication; Disasters; Information systems; Risk analysis; Risk assessment; Delphi method; Emergency management; Major accidents; Organizational cultures; Problem domain; Response plans; Short term planning; Situational awareness; Risk management
	Abstract	In emergency management, the identification of hazards, analysis of risks, development of mitigation and response plans, maintaining of situational awareness and support of response and recovery are all complex responsibilities. A major accident brings together individuals belonging to many different organizations, having backgrounds in different fields of operation, and representing different organizational cultures. They have to absorb a large amount of information about the accident over a short period of time. In order to take effective action, actors are expected to work smoothly together, thus the flow of information from and to the actors involved is crucial. Nevertheless, there are certain problem domains in the different phases of emergency management, which may weaken the flow of information. In this paper we present the findings of the first round of a Delphi study in which we identified problem domains in communication both in long-term and short-term planning for major accidents.
	Address	Finland Futures Research Centre, Ahma Engineers Ltd., University of Turku, Finland
	Corporate Author				Thesis
	Publisher	Karlsruher Institut fur Technologie	Place of Publication	KIT; Baden-Baden	Editor	T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9783923704804	Medium
	Track	Planning and Foresight	Expedition		Conference	10th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	668
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	Author	Kimmo Laakso
	Title	On improving emergency preparedness and management with Delphi			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Civil defense; Decision making; Disasters; Information systems; Risk management; Societies and institutions; Common languages; Communications systems; Delphi method; Emergency management; Emergency preparedness; Private sectors; Public sector; Research studies; Interoperability
	Abstract	An emergency brings together a group of individuals who often represent different organizations, resources, and roles. In order to be able to make the right decisions, individuals need to understand each other although they may be from different lines of business. In our research the target is to stress the importance of a common language in emergency management. Our plan is to gather a group representing the authorities, i.e. public sector actors, and a group representing companies, i.e. private sector actors, to communicate with the Delphi method on possible differences in the language used in different lines of business. The aim of this paper is to discuss the possibilities of using the Delphi method to make improvements to emergency management and to evaluate which kinds of organizations should be represented in our Delphi panel. This paper forms a part of a larger research study, the results of which will be useful, for example when improving the interoperability of management and communications systems. Â© 2012 ISCRAM.
	Address	Ahma insinöörit Oy, University of Turku, Finland Futures Research Centre, Finland
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Planning and Foresight	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	149
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	Author	Kostas Kolomvatsos; Kakia Panagidi; Stathes Hadjiefthymiades
	Title	Optimal spatial partitioning for resource allocation			Type	Conference Article
	Year	2013	Publication	ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2013
	Volume		Issue		Pages	747-757
	Keywords	Algorithms; Disaster prevention; Disasters; Image segmentation; Information systems; Particle swarm optimization (PSO); Risk management; Disaster management; Emergency management; Emergency response; Intelligent techniques; Numerical results; Particle swarm optimization algorithm; Pso; Spatial partitioning; Resource allocation
	Abstract	Spatial partitioning consists of the problem of finding the best segmentation of an area under specific conditions. The final goal is to identify parts of the area where a number of resources could be allocated. Such cases are common in disaster management scenarios. In this paper, we consider such a scenario and propose a methodology for the resource allocation for emergency response. We utilize an intelligent technique that is based on the Particle Swarm Optimization algorithm. We define the problem by giving specific formulations and describe the proposed algorithm. Moreover, we provide a method for separating the area into cells and describe a technique for calculating cell weights based on the underlying spatial data. Finally, we present a case study for allocating a number of ambulances and give numerical results concerning the run time and the total coverage of the examined area.
	Address	Dept. of Informatics and Telecommunications, National and Kapodistrian University of Athens, Greece
	Corporate Author				Thesis
	Publisher	Karlsruher Institut fur Technologie	Place of Publication	KIT; Baden-Baden	Editor	T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9783923704804	Medium
	Track	Planning and Foresight	Expedition		Conference	10th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	658
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	Author	Kouji Kishi; Naoko Kosaka; Tsuneko Kura; Tomohiro Kokogawa
	Title	Study on Integrated Risk-Management Support System Application to Emergency Management for Cyber Incidents			Type	Conference Article
	Year	2017	Publication	Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2017
	Volume		Issue		Pages	432-444
	Keywords	Emergency Management; ISO22320; Incident response; Emergency Operations Center
	Abstract	We have been studying the standardization of an emergency-management support system mainly for natural disasters at the local-government level. The system provides information from three viewpoints, “Plan: What should we do?”, “Do: What are we doing?”, and “See: What kind of situations are we in?” to support decision making at an emergency operations center. Rapid and accurate judgment prevents the occurrence of new damage and the expansion of damage, and as a result resilience will increase. We investigated its applicability to emergency management for cyber incidents through a cyber-defense exercise.
	Address	NTT Secure Platform Laboratories, Japan
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Albi, France	Editor	Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN		Medium
	Track	Resilience engineering and management	Expedition		Conference	14th International Conference on Information Systems for Crisis Response And Management
	Notes				Approved	no
	Call Number				Serial	2032
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	Author	LaLone, N.; Dugas, P.O.T.; Semaan, B.
	Title	The Crisis of Designing for Disaster: How to Help Emergency Management During The Technology Crisis We Created			Type	Conference Article
	Year	2023	Publication	Proceedings of the 20th International ISCRAM Conference	Abbreviated Journal	Iscram 2023
	Volume		Issue		Pages	126-143
	Keywords	Crisis Informatics; Participatory Design; Ethnography Emergency Management; Please Stop Trying to Make Fetch Happen
	Abstract	Emergency Management (EM) is experiencing a crisis of technology as technologists have attempted to innovate standard operating procedures with minimal input from EM. Unsurprisingly, there has yet to be a success. Instead, technologists have focused on consumer culture and fostered a slow-moving crisis as the gap between what consumers and EM can do is deep. At present, the most ubiquitous aspect of technology in disaster is its capacity to exacerbate response, create new kinds of disaster, and create consumer expectations that EM cannot meet. In the present work, we highlight how and why technological production needs to shift its ontological premises dramatically to meet the needs of technology for first responders. From supporting practice to taking a few steps back from the bleeding edge, we offer a range of suggestions based on the technological capacities of emergency management in the present and in the future.
	Address	University of Nebraska at Omaha; New Mexico State University; University of Colorado Boulder Affiliation
	Corporate Author				Thesis
	Publisher	University of Nebraska at Omaha	Place of Publication	Omaha, USA	Editor	Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
	Language	English	Summary Language		Original Title
	Series Editor	Hosssein Baharmand	Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition	1
	ISSN		ISBN		Medium
	Track	Technologies for First Responders	Expedition		Conference
	Notes	http://dx.doi.org/10.59297/IUGT6097			Approved	no
	Call Number	ISCRAM @ idladmin @			Serial	2512
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	Author	Laura Montells; Susana Montero; Paloma Díaz; Ignacio Aedo
	Title	Mining patterns for web-based emergency management systems			Type	Conference Article
	Year	2007	Publication	Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers	Abbreviated Journal	ISCRAM 2007
	Volume		Issue		Pages	133-138
	Keywords	Civil defense; Disasters; Websites; Crisis response; Design Patterns; Design Principles; Emergency management; Emergency management systems; Mine designs; Mining process; Real systems; Risk management
	Abstract	Design patterns describe problems that occur recurrently, and specify the core of the solution in such a way that we can (re)use it in different contexts and applications. Although, web-based Emergency Management Systems domain is still in its nascent stages, there are design principles, real systems and design patterns from other related areas that can be a valuable source of knowledge to mine design patterns. From these sources we have created a patterns catalogue to assist novice designers on discovering what issues should be addressed to develop useful and successful systems. In this paper, we present the mining process and some patterns as example.
	Address	DEI Laboratory, Computer Science Department, Carlos III University of Madrid, Avda. de la Universidad 30, 28911 Leganés, Spain
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Delft	Editor	B. Van de Walle, P. Burghardt, K. Nieuwenhuis
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9789054874171; 9789090218717	Medium
	Track	HCIS	Expedition		Conference	4th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	781
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	Author	Lauren C. Landrigan; Allen Milewski; Jason Baker
	Title	Determining credible sources during an emergency situation			Type	Conference Article
	Year	2010	Publication	ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings	Abbreviated Journal	ISCRAM 2010
	Volume		Issue		Pages
	Keywords	Civil defense; Information systems; Risk management; Credibility; Emergency management; Emergency operations centers; Emergency situation; Ethnographic interviews; Information provider; Subject matter experts; Trust; Disasters
	Abstract	An important aspect of working in an emergency operations center (EOC) is determining what information is credible and what actions to take based on that information. Information during an emergency may come from various sources and EOC workers may not know the information providers personally. Information may come from electronic sources where the exact source of the information may be unknown and credibility may be affected. For this study, we conducted ethnographic interviews with emergency management subject matter experts to gain insights on credibility. The interviews included a series of questions to learn about the current processes of an EOC, what sources generally provide information about the situation and what factors determine credibility. These interviews are ongoing and this paper provides a summary of the interviews completed at this point. The expected outcome of this study is a potential software system with features to enhance credibility despite weak source information.
	Address	Monmouth University, United States
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Seattle, WA	Editor	S. French, B. Tomaszewski, C. Zobel
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN		Medium
	Track	Poster Session	Expedition		Conference	7th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	676
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	Author	Leorey Marquez; Pawan Gamage; Dhirendra Singh; Vincent Lemiale; Trevor Dess; Peter Ashton; Luke Ryan
	Title	SEEKER: A Web-Based Simulation Tool for Planning Community Evacuations			Type	Conference Article
	Year	2023	Publication	Proceedings of the ISCRAM Asia Pacific Conference 2022	Abbreviated Journal	Proc. ISCRAM AP 2022
	Volume		Issue		Pages	8-24
	Keywords	Evacuation Modelling; Emergency Management; Decision Support Systems; Agent-Based Simulation
	Abstract	Bushfires cause widespread devastation in Australia, one of the most fire-prone countries on earth. Bushfire seasons are also becoming longer and outbreaks of severe bushfires are occurring more often. This creates the problem of having more people at risk in very diverse areas resulting in more difficult mass evacuations over time. The Barwon Otway region in Victoria’s Surf Coast Shire is one such area with evacuation challenges due to its limited routes in and out of coastal areas and its massive population surges during the tourist season and holiday periods. The increasing gravity of the bushfire threat to the region has brought about the Great Ocean Road Decision Support System (GOR-DSS) project, and the subsequent development of a disaster evacuation tool to support emergency management organisations assess evacuation and risk mitigation options. This paper describes the design and development of SEEKER (Simulations of Emergency Evacuations for Knowledge, Education and Response). The SEEKER tool adds another level of intelligence to the evacuation response by incorporating agent-based modelling and allows emergency management agencies to design and run evacuation scenarios and analyse the risk posed by the fire to the population and road network. Furthermore, SEEKER can be used to develop multiple evacuation scenarios to investigate and compare the effectiveness of each emergency evacuation plan. This paper also discusses the application of SEEKER in a case study, community engagement, and training.
	Address	CSIRO Data61; RMIT University; RMIT University; CSIRO Data61; DELWP; DELWP; Mount Alexander Shire Council
	Corporate Author				Thesis
	Publisher	Massey Unversity	Place of Publication	Palmerston North, New Zealand	Editor	Thomas J. Huggins, V.L.
	Language	English	Summary Language		Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-0-473-66845-7	Medium
	Track	Analytical Modelling and Simulation	Expedition		Conference
	Notes				Approved	no
	Call Number	ISCRAM @ idladmin @			Serial	2476
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	Author	Linda Plotnick; Elizabeth Avery Gomez; Connie White; Murray Turoff
	Title	Furthering development of a unified emergency scale using Thurstone's Law of Comparative Judgment: A progress report			Type	Conference Article
	Year	2007	Publication	Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers	Abbreviated Journal	ISCRAM 2007
	Volume		Issue		Pages	411-418
	Keywords	Risk management; Scheduling; Emergency management; Event-specific; Information sources; Local community; Paired comparison; Progress report; Public safety; Thurstone's Law of Comparative Judgment; Disasters
	Abstract	In disasters, local civilians on or near the scene, are often first to respond and give aid. Therefore, the public needs to be well-informed with accurate, time critical information. However, a primary information source is event-specific scales that are inconsistent in their categorization and measurement, adding confusion to public responsiveness. These scales are not extendable to new emergencies in a changing world. We argue for development of a unified emergency scale to facilitate communication and understanding. This scale will inform local communities with regional community-specific information, and will be extendable for further use by professional responders. Research in progress elicited 15 dimensions of an emergency using a Delphi-like process and then ranked the dimensions by importance utilizing Thurstone's Law of Comparative Judgment. Contributions of this paper are to highlight the need for an unequivocal, unified scale and further its development.
	Address	Information Systems Department, New Jersey Institute of Technology, Newark, NJ, United States
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Delft	Editor	B. Van de Walle, P. Burghardt, K. Nieuwenhuis
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9789054874171; 9789090218717	Medium
	Track	PEPA	Expedition		Conference	4th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	845
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	Author	Linda Plotnick; Murray Turoff; Roxanne S. Hiltz; Lili Yang; Victor A. Bañuls
	Title	Curriculum Guidelines for Master's Level Programs in Information Systems for Emergency Management			Type	Conference Article
	Year	2016	Publication	ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2016
	Volume		Issue		Pages
	Keywords	Emergency Information Systems; Emergency Management; EMIS; Master?s Degree; Curriculum
	Abstract	Curriculum guidelines are presented for Master?s level programs that combine core topics from the disciplines of Emergency Management (EM) and Information Systems (IS). Based on responses to an online survey from 111 respondents from 19 countries who were mainly identified through ISCRAM (Information Systems for Crisis Response and Management), all ten courses described for all EM master?s programs are considered important, as are all ten courses for an EM degree program with an IS focus. The two top-rated IS courses for such programs are Social Media for EM and Decision Support Systems for EM. Differences in opinions related to respondent characteristics such as nationality, educational level, and roles (academics vs. practitioners) are described, and suggestions for future expansion of this research suggested.
	Address
	Corporate Author				Thesis
	Publisher	Federal University of Rio de Janeiro	Place of Publication	Rio de Janeiro, Brasil	Editor	A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3388	ISBN	978-84-608-7984-9	Medium
	Track	Emerging Topics	Expedition		Conference	13th International Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	1416
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