Records |
Author |
Derek Phyn |
Title |
New Zealand GIS for Emergency Management (NZGIS4EM): Making GIS and its practitioners integral to emergency management in New Zealand |
Type |
Conference Article |
Year |
2018 |
Publication |
Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. |
Abbreviated Journal |
Iscram Ap 2018 |
Volume |
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Issue |
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Pages |
223-232 |
Keywords |
GIS Emergency Management New Zealand |
Abstract |
Geographic Information Systems (GIS) have often been poorly considered, planned and implemented across New Zealand's emergency management sector. GIS practitioners involved in emergency management events are often the ones who suffer the consequences of this. Recent significant events have reinforced both the need for a nation-wide coordinated, planned and pro-active approach to implementing GIS for emergency management, and the advantages that GIS can offer to the emergency management sector if implemented properly. This paper offers insights into the “grass roots” foundation of a community called New Zealand GIS for Emergency Management (NZGIS4EM) to address these issues. In its founding year (2017/2018) the priority for an interim NZGIS4EM committee has been to establish the foundation of the community, this is primarily administrative projects. Several other subject targeted projects are also underway or planned relating to data, standards, symbology, common operating picture and interoperability. Key challenges for NZGIS4EM relate to a shortage of funding, logistics of physical meetings, current lack of governance and a lack of legal mandate in New Zealand to enforce standards for emergency management. Attention in the sector is now moving towards the implementation of a Common Operating (or Operational) Picture (COP). Key messages that the author believes are pertinent include: that it's not all about the tools; plan big, but then prioritise and implement small; ensure the COP is used BAU; minimal or no training should be required; ensure it is quicker for frontline users; ensure there is a plan B and a plan C if the internet and/or power goes out; identify and lobby agencies who should be the authoritative source of truth for essential data; implement phases of response for information requirements; consider national and/or regional hosting of platforms, and; recognize that real-time crowd sourced data may be the future of intelligence and plan for that. |
Address |
Waikato Regional Council |
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Thesis |
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Publisher |
Massey Univeristy |
Place of Publication |
Albany, Auckland, New Zealand |
Editor |
Kristin Stock; Deborah Bunker |
Language |
English |
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Track |
Geospatial and temporal information capture, management, and analytics in support of Disaster Decision Making |
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Approved |
no |
Call Number |
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Serial |
1646 |
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Author |
Phil Hanson; Caitlin McDougall |
Title |
Enabling Collaborative and Resilient Emergency Management Efforts: DFES and Western Australia's Adoption of a Common Operating Picture |
Type |
Conference Article |
Year |
2018 |
Publication |
Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. |
Abbreviated Journal |
Iscram Ap 2018 |
Volume |
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Issue |
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Pages |
75-82 |
Keywords |
Collaboration, resilience, common operating picture, emergency management, preparedness |
Abstract |
Following two Major Incident Reviews and a request from WA's governing emergency management body, DFES WA acknowledged that their incident management processes were not supporting seamless communication and collaboration. After identifying their unique needs, DFES implemented two web-enabled platforms: WebEOC, a Crisis Information Management System and Whispir, a multichannel notifications solution. Both systems offer DFES and, in turn, WA communities a level of transparency, collaboration and accuracy not previously available. Recently, six of WA's key government agencies have connected their WebEOC platforms via a single information hub. Through this, they can share and disseminate crucial information within a common operating picture, have complete situational awareness, and rapidly and intelligently prepare for and respond to incidents. WA is the first Australian state to have such a platform implemented and, through these efforts, its agencies are ensuring increased efficiency, collaboration and resiliency for themselves and the wider WA population. |
Address |
Critchlow Ltd.; Critchlow Ltd. |
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Thesis |
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Publisher |
Massey Univeristy |
Place of Publication |
Albany, Auckland, New Zealand |
Editor |
Kristin Stock; Deborah Bunker |
Language |
English |
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Track |
Resilience to cope with the unexpected |
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no |
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Serial |
1657 |
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Author |
Irmana Sampedro; Matthew Hughes |
Title |
Underground Infrastructure and EQ events: how an advanced condition assessment and data collection process will assist in the planning for and recovery from an EQ event |
Type |
Conference Article |
Year |
2018 |
Publication |
Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. |
Abbreviated Journal |
Iscram Ap 2018 |
Volume |
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Issue |
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Pages |
254-262 |
Keywords |
Condition Assessment, Emergency Management, Data Collection, GIS, Earthquake |
Abstract |
Is your organisation ready to cope with underground infrastructure condition assessment data collected after an earthquake? Drawing on lessons from the 2010-2011 Canterbury and 2016 Kaikoura earthquakes, we provide guidance on how to make small differences in how your organisation currently collects and stores the necessary condition data to prepare for emergencies, especially for small- and medium-size councils without sophisticated asset management systems. Key questions to address include: Are you receiving condition assessment data in electronic format? Are your contractors providing XY coordinates when repairs are undertaken, or when providing photographs as part of visual assessment? Do you have an asset management system able to prioritise critically damaged underground infrastructure? Do you have easy access to your current network condition for insurance purposes? Simple business-as-usual improvements will provide enhanced preparedness and resilience capability in the event of an earthquake. In addition, we provide a framework for future data collection processes. |
Address |
Christchurch City Council; University of Canterbury |
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Thesis |
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Publisher |
Massey Univeristy |
Place of Publication |
Albany, Auckland, New Zealand |
Editor |
Kristin Stock; Deborah Bunker |
Language |
English |
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Track |
Geospatial and temporal information capture, management, and analytics in support of Disaster Decision Making |
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Approved |
no |
Call Number |
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Serial |
1667 |
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Author |
Jana Kaeppler |
Title |
GIS4EM Multi-Tenanted Approach toAGOL Applications for EmergencyManagement (Mackenzie, Hurunui andKaikoura District Councils, NewZealand) |
Type |
Conference Article |
Year |
2018 |
Publication |
Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. |
Abbreviated Journal |
Iscram Ap 2018 |
Volume |
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Issue |
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Pages |
233-245 |
Keywords |
GIS, AGOL Solutions, Emergency Management, Mackenzie, New Zealand |
Abstract |
With the Hurunui (HDC), Mackenzie (MDC) and Kaikoura (KDC) District Councils sharing their Geographic Information Systems (GIS) and Information Technology (IT) resources since 2017 it was decided to work on a GIS strategy for Emergency Management (EM) that would be applicable for all three councils as in the past geospatial skills and tools did not get equally utilised at all three councils during emergency and training events. ArcGIS Online (AGOL) was chosen as a common platform for a fully cloud based approach to the new Emergency Management Applications. The core modules of these applications are Story maps, WebApp Builder, Survey123, Operations Dashboard, Workforce and AppStudio. The development of these applications is a work-in-progress situation which is driven by the constant conversation and testing between the GIS person and the Emergency Management (EM) officers and a work flow is being developed to integrate these applications into the existing Emergency Operations Centre (EOC) picture. We believe once finalised this set of applications will add great functionality to New Zealand's Coordinated Incident Management System (CIMS) by providing interactive and cloud based visual geospatial information, situational awareness, forecasting, task management and task tracking. |
Address |
Hurunui District Council |
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Thesis |
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Publisher |
Massey Univeristy |
Place of Publication |
Albany, Auckland, New Zealand |
Editor |
Kristin Stock; Deborah Bunker |
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English |
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Track |
Geospatial and temporal information capture, management, and analytics in support of Disaster Decision Making |
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Approved |
no |
Call Number |
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Serial |
1675 |
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Author |
Gavin Treadgold; James Gunn; Paul Morton; Simon Chambers |
Title |
Developing a regional approach and strategy for geographical information systems for emergency management |
Type |
Conference Article |
Year |
2018 |
Publication |
Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. |
Abbreviated Journal |
Iscram Ap 2018 |
Volume |
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Issue |
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Pages |
190-199 |
Keywords |
Emergency management, geospatial information, information management, common operating picture, interoperability |
Abstract |
This paper outlines practitioner work-in-progress in Canterbury, New Zealand, to develop a regional approach for geographical information systems (GIS) for emergency management. This is based upon recent events in Canterbury including earthquakes, floods, and fire; as well as New Zealand-wide work that is being done under the NZ GIS4EM banner. It introduces our approach, discusses a mind map that is being used to track desired data sets, plans to develop applications to support response functions in emergency operations centres, and the goal of using the common data sets as the basis of a common operating picture for Canterbury. Risks and issues associated with this work are highlighted, and then the draft strategy is introduced with desired outcomes and principles to achieve this goal. While initial work is primarily focused on GIS, the expectation is that the approach will be expanded to take a broader information management perspective in future. |
Address |
Christchurch City Council; Environment Canterbury; Canterbury Civil Defence Emergency Management Group; Ministry of Civil Defence Emergency Management |
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Thesis |
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Publisher |
Massey Univeristy |
Place of Publication |
Albany, Auckland, New Zealand |
Editor |
Kristin Stock; Deborah Bunker |
Language |
English |
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Track |
Data Issues for Situation/Disaster Awareness |
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Approved |
no |
Call Number |
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Serial |
1678 |
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Author |
Marta Poblet Balcell; Stan Karanasios; Vanessa Cooper |
Title |
Look after Your Neighbours: Social Media and Vulnerable Groups during Extreme Weather Events |
Type |
Conference Article |
Year |
2018 |
Publication |
Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. |
Abbreviated Journal |
Iscram Ap 2018 |
Volume |
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Issue |
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Pages |
408-415 |
Keywords |
Social media, vulnerable populations, extreme weather events, emergency management organisations |
Abstract |
Emergency management organisations across the world routinely use social media to reach out populations for preparedness and response to extreme weather events. In this paper we present a preliminary analysis of social media strategies towards vulnerable populations in the State of Victoria (Australia). Using the notion of vulnerability in an emergency management context (e.g. older persons, socially/geographically isolated persons, people with disabilities, refugee/recent migrant communities) we explore whether and how organisations address vulnerable groups with targeted messages. Our initial findings suggest that organisations do not tend to interact directly with these groups. Rather, reliance on 'information brokers' (intermediary organisations and individuals with an expected duty of care) seems to be a preferred strategy. |
Address |
RMIT University; RMIT University; RMIT University |
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Thesis |
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Publisher |
Massey Univeristy |
Place of Publication |
Albany, Auckland, New Zealand |
Editor |
Kristin Stock; Deborah Bunker |
Language |
English |
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Track |
Social Media and Community Engagement Supporting Resilience Building |
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Approved |
no |
Call Number |
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Serial |
1679 |
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Author |
Massimo Cossentino; Davide; rea Guastella; Salvatore Lopes; Luca Sabatucci; Mario Tripiciano |
Title |
From Textual Emergency Procedures to Executable Plans |
Type |
Conference Article |
Year |
2022 |
Publication |
ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2022 |
Volume |
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Issue |
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Pages |
200-212 |
Keywords |
Emergency management; Disaster response; Modelling Notation |
Abstract |
Crisis response and management often involve joint actions among different actors. This is particularly true in cross border cooperation, i.e. when actors belong to different countries. This is the operative context of the NETTUNIT research project, which long-term objective is to provide automatic support to emergency management. Modelling emergency plans is challenging because they are usually written in free-form text, thus in a form that is very far from being automatically processed and executed. In other words, it is non-trivial to define workflows capable of managing and monitoring emergency plans. To complicate the problem, typically an emergency evolves in a highly dynamic environment, so there is the need for run-time adaptation. In this paper, we propose a roadmap for producing executable workflows from emergency free-text plans. We set up our current progress in the project and focus on the sub-problem of identifying a suitable modelling notation. We also propose two improvements with respect to the state of the art: 1) a specific diagram focusing on events, roles and responsibilities in a goal-oriented fashion; 2) some guidelines for depicting the emergency plan at hand with a modelling notation. |
Address |
Italian National Research Council; Italian National Research Council; Italian National Research Council; Italian National Research Council; Italian National Research Council |
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Place of Publication |
Tarbes, France |
Editor |
Rob Grace; Hossein Baharmand |
Language |
English |
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ISSN |
2411-3387 |
ISBN |
978-82-8427-099-9 |
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Track |
Applications, Tools and Components for Crisis Management |
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Conference |
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Notes |
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Approved |
no |
Call Number |
ISCRAM @ idladmin @ |
Serial |
2410 |
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Author |
Cody Buntain; Richard Mccreadie; Ian Soboroff |
Title |
Incident Streams 2021 Off the Deep End: Deeper Annotations and Evaluations in Twitter |
Type |
Conference Article |
Year |
2022 |
Publication |
ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2022 |
Volume |
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Issue |
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Pages |
584-604 |
Keywords |
Emergency Management; Crisis Informatics; Twitter; Categorization; Priorization; Multi-Modal; Public Safety; PSCR; TREC |
Abstract |
This paper summarizes the final year of the four-year Text REtrieval Conference Incident Streams track (TREC-IS), which has produced a large dataset comprising 136,263 annotated tweets, spanning 98 crisis events. Goals of this final year were twofold: 1) to add new categories for assessing messages, with a focus on characterizing the audience, author, and images associated with these messages, and 2) to enlarge the TREC-IS dataset with new events, with an emphasis of deeper pools for sampling. Beyond these two goals, TREC-IS has nearly doubled the number of annotated messages per event for the 26 crises introduced in 2021 and has released a new parallel dataset of 312,546 images associated with crisis content – with 7,297 tweets having annotations about their embedded images. Our analyses of this new crisis data yields new insights about the context of a tweet; e.g., messages intended for a local audience and those that contain images of weather forecasts and infographics have higher than average assessments of priority but are relatively rare. Tweets containing images, however, have higher perceived priorities than tweets without images. Moving to deeper pools, while tending to lower classification performance, also does not generally impact performance rankings or alter distributions of information-types. We end this paper with a discussion of these datasets, analyses, their implications, and how they contribute both new data and insights to the broader crisis informatics community. |
Address |
University of Maryland, College Park (UMD); University of Glasgow; National Institute of Standards and Technology (NIST) |
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Place of Publication |
Tarbes, France |
Editor |
Rob Grace; Hossein Baharmand |
Language |
English |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-82-8427-099-9 |
Medium |
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Track |
Social Media for Crisis Management |
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Conference |
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Notes |
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Approved |
no |
Call Number |
ISCRAM @ idladmin @ |
Serial |
2441 |
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Author |
Rob Grace; Michelle Potts |
Title |
Opportunities for Multisensor Integration in Public-Safety Answering Points |
Type |
Conference Article |
Year |
2022 |
Publication |
ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2022 |
Volume |
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Issue |
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Pages |
895-904 |
Keywords |
Emergency response; sensemaking; public safety; remote sensing; emergency management |
Abstract |
Public-Safety Answering Points (PSAPs) coordinate emergency response by gathering critical information from 911 callers for dispatch to first responders. However, PSAPs fail to gather this information if 911 callers are unable, unwilling, or unavailable to report key details about an emergency. To address this problem, early-adopter PSAPs employ communication specialists to gather multimedia information from multiple sensing tools, including automated alarms, cameras, government databases, location systems, open-source websites, social media, and alternative communication channels such as text-to-911. Using preliminary usage data from an early- adopter PSAP, this study identifies 11 breakdowns in 911 call taking that create opportunities for multisensor integration. This study then characterizes use cases for multisensor tools based on usage patterns observed across five incident types. These findings highlight multisensor integration as a critical area for crisis informatics research. |
Address |
Texas Tech University; Chandler Police Department |
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Place of Publication |
Tarbes, France |
Editor |
Rob Grace; Hossein Baharmand |
Language |
English |
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ISSN |
2411-3387 |
ISBN |
978-82-8427-099-9 |
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Track |
Visions for Future Crisis Management |
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Conference |
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Notes |
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Approved |
no |
Call Number |
ISCRAM @ idladmin @ |
Serial |
2464 |
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Author |
Leorey Marquez; Pawan Gamage; Dhirendra Singh; Vincent Lemiale; Trevor Dess; Peter Ashton; Luke Ryan |
Title |
SEEKER: A Web-Based Simulation Tool for Planning Community Evacuations |
Type |
Conference Article |
Year |
2023 |
Publication |
Proceedings of the ISCRAM Asia Pacific Conference 2022 |
Abbreviated Journal |
Proc. ISCRAM AP 2022 |
Volume |
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Issue |
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Pages |
8-24 |
Keywords |
Evacuation Modelling; Emergency Management; Decision Support Systems; Agent-Based Simulation |
Abstract |
Bushfires cause widespread devastation in Australia, one of the most fire-prone countries on earth. Bushfire seasons are also becoming longer and outbreaks of severe bushfires are occurring more often. This creates the problem of having more people at risk in very diverse areas resulting in more difficult mass evacuations over time. The Barwon Otway region in Victoria’s Surf Coast Shire is one such area with evacuation challenges due to its limited routes in and out of coastal areas and its massive population surges during the tourist season and holiday periods. The increasing gravity of the bushfire threat to the region has brought about the Great Ocean Road Decision Support System (GOR-DSS) project, and the subsequent development of a disaster evacuation tool to support emergency management organisations assess evacuation and risk mitigation options. This paper describes the design and development of SEEKER (Simulations of Emergency Evacuations for Knowledge, Education and Response). The SEEKER tool adds another level of intelligence to the evacuation response by incorporating agent-based modelling and allows emergency management agencies to design and run evacuation scenarios and analyse the risk posed by the fire to the population and road network. Furthermore, SEEKER can be used to develop multiple evacuation scenarios to investigate and compare the effectiveness of each emergency evacuation plan. This paper also discusses the application of SEEKER in a case study, community engagement, and training. |
Address |
CSIRO Data61; RMIT University; RMIT University; CSIRO Data61; DELWP; DELWP; Mount Alexander Shire Council |
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Publisher |
Massey Unversity |
Place of Publication |
Palmerston North, New Zealand |
Editor |
Thomas J. Huggins, V.L. |
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English |
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2411-3387 |
ISBN |
978-0-473-66845-7 |
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Track |
Analytical Modelling and Simulation |
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no |
Call Number |
ISCRAM @ idladmin @ |
Serial |
2476 |
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Author |
Randal A. Collins |
Title |
Adaptation: A Proposal to Replace Recovery in the Phases of Emergency Management |
Type |
Conference Article |
Year |
2023 |
Publication |
Proceedings of the ISCRAM Asia Pacific Conference 2022 |
Abbreviated Journal |
Proc. ISCRAM AP 2022 |
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Pages |
130-137 |
Keywords |
Adaptation; Recovery; Change; Disaster; Emergency Management; Transformation; Resilience |
Abstract |
Mitigation, preparedness, response, and recovery are the four phases of emergency management that have arguably been unchanged since their inception nearly 43 years ago. This paper proposes to replace recovery with adaptation as the post incident phase of emergency management. Recovery focuses on a return to normal while adaptation better encompasses acknowledgement, healing, strengthening, and improving quality of life for a more resilient outcome. This paper reviews seminal work within emergency management and work pertaining to other types of adaptation to better comprehend adaptation as applied to emergency management. |
Address |
Foundation for the Research and Advancement of Emergency Management |
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Publisher |
Massey Unversity |
Place of Publication |
Palmerston North, New Zealand |
Editor |
Thomas J. Huggins, V.L. |
Language |
English |
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2411-3387 |
ISBN |
978-0-473-66845-7 |
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Track |
Building Disaster Resilience |
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Approved |
no |
Call Number |
ISCRAM @ idladmin @ |
Serial |
2487 |
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Author |
Rob Grace; Sanjana Gautam; Andrea Tapia |
Title |
Continuity of Operations Planning in Public-Safety Answering Points during the COVID-19 Pandemic |
Type |
Conference Article |
Year |
2023 |
Publication |
Proceedings of the ISCRAM Asia Pacific Conference 2022 |
Abbreviated Journal |
Proc. ISCRAM AP 2022 |
Volume |
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Issue |
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Pages |
173-180 |
Keywords |
Emergency Management; Business Continuity Planning; Critical Infrastructure; Resilience |
Abstract |
Continuity of Operations (COOP) planning helps ensure that municipal agencies maintain essential functions when disasters threaten critical infrastructures. COOP planning is especially important for Public-Safety Answering Points (PSAPs), which must continue to answer 911 calls and dispatch first responders during crises. However, COOP planning guidelines often focus on threats to cyber-physical infrastructures rather than outbreaks of infectious disease that threaten the human work arrangements—social infrastructures—agencies rely on to perform essential functions. This study reports preliminary findings from interviews with U.S. PSAP officials who developed plans to decentralize 911 facilities, networks, and personnel to maintain essential functions during the COVID-19 pandemic. These findings suggest revisions to COOP planning guidelines that consider requirements for redundant, diverse, and interdependent cyber-physical-social infrastructures. |
Address |
Texas Tech University; Pennsylvania State University; Pennsylvania State University |
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Thesis |
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Publisher |
Massey Unversity |
Place of Publication |
Palmerston North, New Zealand |
Editor |
Thomas J. Huggins, V.L. |
Language |
English |
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2411-3387 |
ISBN |
978-0-473-66845-7 |
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Track |
Building Disaster Resilience |
Expedition |
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Conference |
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Notes |
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Approved |
no |
Call Number |
ISCRAM @ idladmin @ |
Serial |
2491 |
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Author |
Renán T. Rodríguez; Víctor A. Bañuls |
Title |
Challenges of Emergency Management Digital Transformation in Industrial Parks |
Type |
Conference Article |
Year |
2023 |
Publication |
Proceedings of the ISCRAM Asia Pacific Conference 2022 |
Abbreviated Journal |
Proc. ISCRAM AP 2022 |
Volume |
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Issue |
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Pages |
196-203 |
Keywords |
Digital Transformation; Safety; Industrial Parks; Emergency Management; Simulation |
Abstract |
Industrial parks are economic drivers of the cities where they are located. These parks are constantly at risk of catastrophe due to the diversity of industries and the dangerous materials used in their production processes. Despite this constant threat, there is a digitization shortfall in the emergency management process in industrial parks. This research paper seeks to describe the importance of digital transformation in industrial parks, as well as, how information systems can contribute to proper emergency management. Based on the preliminary analysis of the literature, it was possible to determine how the implementation of an emergency system would facilitate the prevention of catastrophes according to the analysis of scenarios, simulation, management, and proper coordination of emergencies in real-time. However, the proper functioning of this system depends on the implementation of environmental innovation, exploration, and observation skills, without neglecting the commitment of organizations and their material, human and technological resources to achieve a significant change. |
Address |
Catholic University of Cuenca; University Pablo de Olavide |
Corporate Author |
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Thesis |
|
Publisher |
Massey Unversity |
Place of Publication |
Palmerston North, New Zealand |
Editor |
Thomas J. Huggins, V.L. |
Language |
English |
Summary Language |
|
Original Title |
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
978-0-473-66845-7 |
Medium |
|
Track |
Information Systems for Emergency Management |
Expedition |
|
Conference |
|
Notes |
|
Approved |
no |
Call Number |
ISCRAM @ idladmin @ |
Serial |
2493 |
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Author |
Tsai, C.-H.; Rayi, P.; Kadire, S.; Wang, Y.-F.; Krafka, S.; Zendejas, E.; Chen, Y.-C. |
Title |
Co-Design Disaster Management Chatbot with Indigenous Communities |
Type |
Conference Article |
Year |
2023 |
Publication |
Proceedings of the 20th International ISCRAM Conference |
Abbreviated Journal |
Iscram 2023 |
Volume |
|
Issue |
|
Pages |
1-12 |
Keywords |
Native American; Emergency Management; Artificial intelligence; Conversational Agent; Human-Centered Computing |
Abstract |
Indigenous communities are disproportionately impacted by rising disaster risk, climate change, and environmental degradation due to their close relationship with the environment and its resources. Unfortunately, gathering the necessary information or evidence to request or co-share sufficient funds can be challenging for indigenous people and their lands. This paper aims to co-design an AI-based chatbot with two tribes and investigate their perception and experience of using it in disaster reporting practices. The study was conducted in two stages. Firstly, we interviewed experienced first-line emergency managers and invited tribal members to an in-person design workshop. Secondly, based on qualitative analysis, we identified three themes of emergency communication, documentation, and user experience. Our findings support that indigenous communities favored the proposed Emergency Reporter chatbot solution. We further discussed how the proposed chatbot could empower the tribes in disaster management, preserve sovereignty, and seek support from other agencies. |
Address |
Technical University of Darmstadt |
Corporate Author |
|
Thesis |
|
Publisher |
University of Nebraska at Omaha |
Place of Publication |
Omaha, USA |
Editor |
Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi |
Language |
English |
Summary Language |
|
Original Title |
|
Series Editor |
Hosssein Baharmand |
Series Title |
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Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
1 |
ISSN |
|
ISBN |
|
Medium |
|
Track |
Usability and Universal Design of ICT for Emergency Management |
Expedition |
|
Conference |
|
Notes |
http://dx.doi.org/10.59297/RZLJ7481 |
Approved |
no |
Call Number |
ISCRAM @ idladmin @ |
Serial |
2501 |
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Author |
Petrenj, B.; Piraina, M.; Borghetti, F.; Marchionni, G.; Urbano, V. |
Title |
Cross-border Digital Platform for Transport Critical Infrastructure Resilience: Functionalities and Use Case |
Type |
Conference Article |
Year |
2023 |
Publication |
Proceedings of the 20th International ISCRAM Conference |
Abbreviated Journal |
Iscram 2023 |
Volume |
|
Issue |
|
Pages |
96-111 |
Keywords |
Critical Infrastructure; Cross-border; Information-sharing; Transport; ICT platform; Resilience; Use-case; Emergency management |
Abstract |
The resilience of increasingly interdependent Critical Infrastructure (CI) systems hugely depends on the stakeholder organizations’ ability to exchange information and coordinate, while CI’s cross-border dimension further increases the complexity and challenges. This paper presents the progress in the Lombardy Region (Italy) and Canton Ticino (Switzerland) on the joint capacity to manage disruptive events involving transportation CI between the two countries. We present a cross-border digital platform (Critical Infrastructure Platform – PIC) and its main functionalities for improved cross-border risk and resilience management of CI. A use case, based on a scenario of an intense snowfall along the transboundary motorway impacting both countries, demonstrates how PIC advances the exchange of information, its visualization and analysis in real-time. The use case also shows the practical value of the digital platform and its potential to support the management of cross-border events (and their cascading events) that require the cooperation of Italian and Swiss actors. |
Address |
Politecnico di Milano, School of Management; Politecnico di Milano, School of Management; Politecnico di Milano, Mobililty and Transport Laboratory; Politecnico di Milano, Mobililty and Transport Laboratory; Aria S.p.A., Lombardy Region |
Corporate Author |
|
Thesis |
|
Publisher |
University of Nebraska at Omaha |
Place of Publication |
Omaha, USA |
Editor |
Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi |
Language |
English |
Summary Language |
|
Original Title |
|
Series Editor |
Hosssein Baharmand |
Series Title |
|
Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
1 |
ISSN |
|
ISBN |
|
Medium |
|
Track |
Enhancing Protection of Critical Infrastructures |
Expedition |
|
Conference |
|
Notes |
http://dx.doi.org/10.59297/OSFA3002 |
Approved |
no |
Call Number |
ISCRAM @ idladmin @ |
Serial |
2510 |
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Author |
LaLone, N.; Dugas, P.O.T.; Semaan, B. |
Title |
The Crisis of Designing for Disaster: How to Help Emergency Management During The Technology Crisis We Created |
Type |
Conference Article |
Year |
2023 |
Publication |
Proceedings of the 20th International ISCRAM Conference |
Abbreviated Journal |
Iscram 2023 |
Volume |
|
Issue |
|
Pages |
126-143 |
Keywords |
Crisis Informatics; Participatory Design; Ethnography Emergency Management; Please Stop Trying to Make Fetch Happen |
Abstract |
Emergency Management (EM) is experiencing a crisis of technology as technologists have attempted to innovate standard operating procedures with minimal input from EM. Unsurprisingly, there has yet to be a success. Instead, technologists have focused on consumer culture and fostered a slow-moving crisis as the gap between what consumers and EM can do is deep. At present, the most ubiquitous aspect of technology in disaster is its capacity to exacerbate response, create new kinds of disaster, and create consumer expectations that EM cannot meet. In the present work, we highlight how and why technological production needs to shift its ontological premises dramatically to meet the needs of technology for first responders. From supporting practice to taking a few steps back from the bleeding edge, we offer a range of suggestions based on the technological capacities of emergency management in the present and in the future. |
Address |
University of Nebraska at Omaha; New Mexico State University; University of Colorado Boulder Affiliation |
Corporate Author |
|
Thesis |
|
Publisher |
University of Nebraska at Omaha |
Place of Publication |
Omaha, USA |
Editor |
Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi |
Language |
English |
Summary Language |
|
Original Title |
|
Series Editor |
Hosssein Baharmand |
Series Title |
|
Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
1 |
ISSN |
|
ISBN |
|
Medium |
|
Track |
Technologies for First Responders |
Expedition |
|
Conference |
|
Notes |
http://dx.doi.org/10.59297/IUGT6097 |
Approved |
no |
Call Number |
ISCRAM @ idladmin @ |
Serial |
2512 |
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Author |
McCreadie, R.; Buntain, C. |
Title |
CrisisFACTS: Buidling and Evaluating Crisis Timelines |
Type |
Conference Article |
Year |
2023 |
Publication |
Proceedings of the 20th International ISCRAM Conference |
Abbreviated Journal |
Iscram 2023 |
Volume |
|
Issue |
|
Pages |
320-339 |
Keywords |
Emergency Management; Crisis Informatics News; Twitter; Facebook; Reddit; Wikipedia; Summarization |
Abstract |
Between 2018 and 2021, the Incident Streams track (TREC-IS) developed standard approaches for classifying information types and criticality of tweets during crises. While successful in producing substantial collections of labeled data, TREC-IS as a data challenge had several limitations: It only evaluated information at type-level rather than what was reported; it only used Twitter data; and it lacked measures of redundancy in system output. This paper introduces Crisis Facts and Cross-Stream Temporal Summarization (CrisisFACTS), a new data challenge piloted in 2022 and developed to address these limitations. The CrisisFACTS framework recasts TREC-IS into an event-summarization task using multiple disaster-relevant data streams and a new fact-based evaluation scheme, allowing the community to assess state-of-the-art methods for summarizing disaster events Results from CrisisFACTS in 2022 include a new test-collection comprising human-generated disaster summaries along with multi-platform datasets of social media, crisis reports and news coverage for major crisis events. |
Address |
University of Glasgow; University of Maryland, College Park (UMD) |
Corporate Author |
|
Thesis |
|
Publisher |
University of Nebraska at Omaha |
Place of Publication |
Omaha, USA |
Editor |
Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi |
Language |
English |
Summary Language |
|
Original Title |
|
Series Editor |
Hosssein Baharmand |
Series Title |
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Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
1 |
ISSN |
|
ISBN |
|
Medium |
|
Track |
Social Media for Crisis Management |
Expedition |
|
Conference |
|
Notes |
http://dx.doi.org/10.59297/JVQZ9405 |
Approved |
no |
Call Number |
ISCRAM @ idladmin @ |
Serial |
2529 |
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Author |
Grace, R.; Montarnal, A.; Petitdemange, E.; Rutter, J.; Rodriguez, G.R.; Potts, M. |
Title |
Collaborative Information Seeking during a 911 Call Surge: A Case Study |
Type |
Conference Article |
Year |
2023 |
Publication |
Proceedings of the 20th International ISCRAM Conference |
Abbreviated Journal |
Iscram 2023 |
Volume |
|
Issue |
|
Pages |
649-662 |
Keywords |
Emergency Communications; Information Seeking; Emergency Management; Crisis Informatics |
Abstract |
This case study examines collaborative information seeking in a public-safety answering point during a 911 call surge that occurred when a man fired an assault rifle at police officers and evaded capture for nearly an hour in March 2020. Overwhelmed by questionable and imprecise reports from 911 callers, telecommunicators and on scene responders began working together to conduct broad and deep searches for the shooter. Whereas broad searches improved the scope of information gathering by identifying multiple, albeit questionable and imprecise, reports of the suspect’s location, deep searches improved the quality of information gathering by investigating 911 callers’ reports using drone, helicopter, and patrol units. These findings suggest requirements for collaborative information seeking in public-safety answering points, including capabilities to conduct broad and deep searches using next-generation 911 technologies, and command and control requirements for triaging these search tasks within inter-organizational emergency response systems. |
Address |
Texas Tech University; IMT Mines Albi; Pennsylvania State University; Chandler Police Department |
Corporate Author |
|
Thesis |
|
Publisher |
University of Nebraska at Omaha |
Place of Publication |
Omaha, USA |
Editor |
Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi |
Language |
English |
Summary Language |
|
Original Title |
|
Series Editor |
Hosssein Baharmand |
Series Title |
|
Abbreviated Series Title |
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Series Volume |
|
Series Issue |
|
Edition |
1 |
ISSN |
|
ISBN |
|
Medium |
|
Track |
Command and Control Studies |
Expedition |
|
Conference |
|
Notes |
http://dx.doi.org/10.59297/ZFAY5505 |
Approved |
no |
Call Number |
ISCRAM @ idladmin @ |
Serial |
2554 |
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Author |
Cossentino, M.; Guastella, D.A.; Lopes, S.; Sabatucci, L. |
Title |
Adaptive Execution of Workflows in Emergency Response |
Type |
Conference Article |
Year |
2023 |
Publication |
Proceedings of the 20th International ISCRAM Conference |
Abbreviated Journal |
Iscram 2023 |
Volume |
|
Issue |
|
Pages |
784-796 |
Keywords |
Emergency Management; Disaster Response; Adaptive Workflow Execution; Standard Operating Procedure (SOP) |
Abstract |
In emergencies, preparation is of paramount importance but it is not sufficient. As we know, emergency agencies develop extensive (text) plans to deal with accidents that could occur in their territories; their personnel train to enact such procedures, but, despite that, the unpredictable conditions that occur during an emergency require the ability to adapt the plan promptly. This paper deals with the last mile of a process we defined for enabling the adaptive execution of such emergency plans. In previous works, we discussed how to convert a free-text plan into a structured-text form, represent this plan using standard modelling notations, and extract goals that plans prescribe to be fulfilled. In this paper, we propose an approach for executing these plans with a workflow execution engine enriched by the capability to support runtime adaptation. |
Address |
National Research Council of Italy (CNR); Machine Learning Group Université Libre de Bruxelles; National Research Council of Italy (CNR); National Research Council of Italy (CNR) |
Corporate Author |
|
Thesis |
|
Publisher |
University of Nebraska at Omaha |
Place of Publication |
Omaha, USA |
Editor |
Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi |
Language |
English |
Summary Language |
|
Original Title |
|
Series Editor |
Hosssein Baharmand |
Series Title |
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Abbreviated Series Title |
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Series Volume |
|
Series Issue |
|
Edition |
1 |
ISSN |
|
ISBN |
|
Medium |
|
Track |
Applications, Tools, and Components for Crisis Management |
Expedition |
|
Conference |
|
Notes |
http://dx.doi.org/10.59297/ZOZS6664 |
Approved |
no |
Call Number |
ISCRAM @ idladmin @ |
Serial |
2566 |
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Author |
Rodriguez, R.; Bañuls, V.A. |
Title |
Designing collaborative emergency plans for enhancing resilience in urban business parks |
Type |
Conference Article |
Year |
2023 |
Publication |
Proceedings of the 20th International ISCRAM Conference |
Abbreviated Journal |
Iscram 2023 |
Volume |
|
Issue |
|
Pages |
1069-1069 |
Keywords |
Collaborative Emergency Planning; Business Parks; Emergency Management; Information Systems; Organizational Resilience |
Abstract |
Nowadays, emergency planning is an intangible business asset that allows companies to better face the possible catastrophic events they may be exposed to. The aim of the present study was to determine what collaborative emergency planning is and which elements must be considered in it, taking into account that the purpose of this type of planning is to help several organizations to work together in any emergency. The data were gathered through focus groups in an industrial area of Southern Europe that comprises more than 2,500 companies. The results obtained in this work allowed defining the reach of Collaborative Emergency Planning in business parks, as well as its basic functionalities, emergency scenarios and aggravating scenarios. Lastly, it was determined that Collaborative Emergency Planning is a tool for the construction of Organizational Resilience. |
Address |
Universidad Católica de Cuenca |
Corporate Author |
|
Thesis |
|
Publisher |
University of Nebraska at Omaha |
Place of Publication |
Omaha, USA |
Editor |
Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi |
Language |
English |
Summary Language |
|
Original Title |
|
Series Editor |
Hosssein Baharmand |
Series Title |
|
Abbreviated Series Title |
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Series Volume |
|
Series Issue |
|
Edition |
1 |
ISSN |
|
ISBN |
|
Medium |
|
Track |
Poster |
Expedition |
|
Conference |
|
Notes |
|
Approved |
no |
Call Number |
ISCRAM @ idladmin @ |
Serial |
2589 |
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Author |
Roser Beneito-Montagut; Susan Anson; Duncan Shaw; Christopher Brewster |
Title |
Governmental social media use for emergency communication |
Type |
Conference Article |
Year |
2013 |
Publication |
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2013 |
Volume |
|
Issue |
|
Pages |
828-833 |
Keywords |
Civil defense; Disasters; Information systems; Risk management; Emergency communication; Emergency management; Governmental agency; Information flows; Institutional resilience; Social media; Web 2.0 tools; Societies and institutions |
Abstract |
The possibility of crowdsourced information, multi-geographical and multi-organisational information flows during emergencies and crises provided by web 2.0 tools are providing emergency management centres with new communication challenges and opportunities. Building on the existing emergency management and social media literature, this article explores how institutions are using and adopting social media for emergency communication. By examining the drivers and barriers of social media adoption in two European governmental agencies dealing with emergencies, the paper aims to establish a framework to examine whether and how institutional resilience could be improved. |
Address |
Aston Business School, United Kingdom; Warwick Business School, United Kingdom |
Corporate Author |
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Thesis |
|
Publisher |
Karlsruher Institut fur Technologie |
Place of Publication |
KIT; Baden-Baden |
Editor |
T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
9783923704804 |
Medium |
|
Track |
Social Media |
Expedition |
|
Conference |
10th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
302 |
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Author |
Monika Büscher; Markus Bylund; Pedro Sanches; Leonardo Ramirez; Lisa Wood |
Title |
A new manhattan project? Interoperability and ethics in emergency response systems of systems |
Type |
Conference Article |
Year |
2013 |
Publication |
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2013 |
Volume |
|
Issue |
|
Pages |
426-431 |
Keywords |
Information systems; Philosophical aspects; Risk management; Systems engineering; Emergency management; Emergency response; Emergency response systems; Ethics; Manhattan Project; Multi agencies; Systems of systems; Interoperability |
Abstract |
In this paper we discuss ethical challenges arising around IT supported interoperability in multi-agency emergency management and explore some methodological responses. |
Address |
Mobilities.lab, Lancaster University, United Kingdom; Swedish Institute of Computer Science, Kista, Sweden; Fraunhofer Institute for Applied Information Technology (FhG-FIT), Sankt Augustin, Germany; School of Health and Medicine, Lancaster University, United Kingdom |
Corporate Author |
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Thesis |
|
Publisher |
Karlsruher Institut fur Technologie |
Place of Publication |
KIT; Baden-Baden |
Editor |
T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
|
ISSN |
2411-3387 |
ISBN |
9783923704804 |
Medium |
|
Track |
Emergency Management Information Systems |
Expedition |
|
Conference |
10th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
353 |
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Author |
Monika Büscher; Lisa Wood; Sung-Yueh Perng |
Title |
Privacy, security, liberty: Informing the design of EMIS |
Type |
Conference Article |
Year |
2013 |
Publication |
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2013 |
Volume |
|
Issue |
|
Pages |
401-410 |
Keywords |
Data privacy; Design; Disasters; Interoperability; Management information systems; Risk management; Civil liberties; Emergency management; Emergency management systems; Human practices; Liberty; Material practices; Security; Smart cities; Civil defense |
Abstract |
This paper explores issues of security, privacy and liberty arising in relation to ICT supported emergency management. The aim is to inform the design of emergency management information systems (EMIS) and architectures that support emergent interoperability and assembly of emergency management systems of systems. We show how transformations of social and material practices of privacy boundary management create challenges, opportunities and dangers in this context. While opportunities include development of more efficient and agile emergency management models, building on smart city concepts, dangers include surveillance, social sorting and an erosion of civil liberties. Against this backdrop, we briefly explore human practice focused 'privacy by design' as a candidate design avenue. |
Address |
Mobilities.lab, Lancaster University, United Kingdom; Faculty of Health and Medicine, Lancaster University, United Kingdom |
Corporate Author |
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Thesis |
|
Publisher |
Karlsruher Institut fur Technologie |
Place of Publication |
KIT; Baden-Baden |
Editor |
T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
9783923704804 |
Medium |
|
Track |
Emergency Management Information Systems |
Expedition |
|
Conference |
10th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
358 |
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Author |
Javier Mulero Chaves; Cristina Parraga Niebla |
Title |
Design of an enhanced interface for composition of alert messages: Methodology and results |
Type |
Conference Article |
Year |
2013 |
Publication |
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2013 |
Volume |
|
Issue |
|
Pages |
507-511 |
Keywords |
Graphical user interfaces; Information systems; Risk management; User interfaces; Alert message; Crisis; Emergency management; Practitioner; Warning; Design |
Abstract |
Alerting the population during crisis using available communication systems can significantly reduce the impact of emergency situations. However, the understanding of the alert and trust by recipients is influenced by the alert message content and style. It is therefore desirable that alert messages are formulated with sufficient information and in a style that eases understanding of the message and fosters trust, so that the recommended protective actions are actually undertaken. Within the EU Alert4All project, an alert message dispatcher is being currently implemented, which disseminates alert messages through multiple communication systems in a harmonized manner, fostering best practices in the formulation of alert messages in a user-friendly manner. The design of the dispatcher features and graphical user interface was supported by a field practitioner workshop with participants from different European countries. This paper describes the workshop methodology, its results and the impact on the message dispatcher design. |
Address |
German Aerospace Center (DLR), Institute for Communication and Navigation, 82234 Oberpfaffenhofen, Germany |
Corporate Author |
|
Thesis |
|
Publisher |
Karlsruher Institut fur Technologie |
Place of Publication |
KIT; Baden-Baden |
Editor |
T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller |
Language |
English |
Summary Language |
English |
Original Title |
|
Series Editor |
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Series Title |
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Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
9783923704804 |
Medium |
|
Track |
Emergency Management Information Systems |
Expedition |
|
Conference |
10th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
385 |
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|
Author |
Steven Curnin; Christine Owen |
Title |
A typology to facilitate multi-agency coordination |
Type |
Conference Article |
Year |
2013 |
Publication |
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2013 |
Volume |
|
Issue |
|
Pages |
115-119 |
Keywords |
Civil defense; Disasters; Information systems; Boundary spanning; Diagnostic tools; Emergency management; Information and communication systems; Inter-organizational; Multi agencies; Organizational boundaries; Situation awareness; Risk management |
Abstract |
Multi-agency coordination in emergency management presents many challenges. Agencies that normally operate independently have to assemble into a unified supra organization to achieve a common goal. To achieve successful multi-agency coordination organizations need to span organizational boundaries and provide linkages with multiple agencies. This requires interorganizational compatibility of information and communication systems. Necessary for this success are the stakeholders responsible for facilitating these organizational boundary spanning activities. This paper proposes that the preliminary research findings can create a typology of dimensions crucial to facilitating multi-agency emergency management coordination. It is envisaged that the typology will culminate into a diagnostic tool that will enable stakeholders to examine the breakdowns and successes of multi-agency emergency management coordination. |
Address |
University of Tasmania, Australia |
Corporate Author |
|
Thesis |
|
Publisher |
Karlsruher Institut fur Technologie |
Place of Publication |
KIT; Baden-Baden |
Editor |
T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller |
Language |
English |
Summary Language |
English |
Original Title |
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
9783923704804 |
Medium |
|
Track |
Coordination and Collaboration |
Expedition |
|
Conference |
10th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
419 |
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