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Author Mark Latonero; Irina Shklovski
Title Respectfully yours in safety and service: Emergency management & social media evangelism Type Conference Article
Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010
Volume Issue Pages
Keywords Civil defense; Disasters; Information systems; Social networking (online); Societies and institutions; Emergency management; Evangelism; Lafd; Risk communication; Social media; Twitter; Risk management
Abstract In this paper we consider how emergency response organizations utilize available social media technologies to communicate with the public in emergencies and to potentially collect valuable information using the public as sources of information on the ground. We discuss the use of public social media tools from the emergency management professionals. viewpoint with a particular focus on the use of Twitter. Little research has investigated Twitter usage in crisis situations from an organizational perspective. This paper contributes to our understanding of organizational innovation, risk communication, and technology adoption by emergency management. An in-depth case study of Public Information Officers of the Los Angeles Fire Department highlights the importance of the information evangelist within emergency management organizations and details the challenges those organizations face with an engagement with social media and Twitter. This article provides insights into practices and challenges of new media implementation for crisis and risk management organizations.
Address California State University Fullerton, USC Annenberg Center on Communication Leadership and Policy, Netherlands; Digital Culture and Mobile Communication Research Group, IT University of Copenhagen, Netherlands
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Collaboration and Social Networking Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 681
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Author Ola Leifler; Johan Jenvald
Title Critique and visualization as decision support for mass-casualty emergency management Type Conference Article
Year 2005 Publication Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2005
Volume Issue Pages 155-159
Keywords Civil defense; Decision support systems; Disasters; Expert systems; Information systems; Visualization; Critical constraints; Critique; Decision supports; Domain knowledge; Emergency management; Emergency situation; Planning problem; Visual cues; Risk management
Abstract Emergency management in highly dynamic situations consists of exploring options to solve a planning problem. This task can be supported through the use of visual cues that are based on domain knowledge of the current domain. We present an approach to use visualization of critical constraints in timelines and hierarchical views as decision support in mass-casualty emergency situations.
Address Department of Computer and Information Science, Linköpings Universitet, SE-581 83 Linköping, Sweden; VSL Research Labs, P.O. Box 15012, SE-580 15 Linköping, Sweden
Corporate Author Thesis
Publisher Royal Flemish Academy of Belgium Place of Publication Brussels Editor B. Van de Walle, B. Carle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9076971099 Medium
Track DECISION SUPPORT SYSTEMS Expedition Conference 2nd International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 685
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Author Leorey Marquez; Pawan Gamage; Dhirendra Singh; Vincent Lemiale; Trevor Dess; Peter Ashton; Luke Ryan
Title SEEKER: A Web-Based Simulation Tool for Planning Community Evacuations Type Conference Article
Year 2023 Publication Proceedings of the ISCRAM Asia Pacific Conference 2022 Abbreviated Journal Proc. ISCRAM AP 2022
Volume Issue Pages 8-24
Keywords Evacuation Modelling; Emergency Management; Decision Support Systems; Agent-Based Simulation
Abstract Bushfires cause widespread devastation in Australia, one of the most fire-prone countries on earth. Bushfire seasons are also becoming longer and outbreaks of severe bushfires are occurring more often. This creates the problem of having more people at risk in very diverse areas resulting in more difficult mass evacuations over time. The Barwon Otway region in Victoria’s Surf Coast Shire is one such area with evacuation challenges due to its limited routes in and out of coastal areas and its massive population surges during the tourist season and holiday periods. The increasing gravity of the bushfire threat to the region has brought about the Great Ocean Road Decision Support System (GOR-DSS) project, and the subsequent development of a disaster evacuation tool to support emergency management organisations assess evacuation and risk mitigation options. This paper describes the design and development of SEEKER (Simulations of Emergency Evacuations for Knowledge, Education and Response). The SEEKER tool adds another level of intelligence to the evacuation response by incorporating agent-based modelling and allows emergency management agencies to design and run evacuation scenarios and analyse the risk posed by the fire to the population and road network. Furthermore, SEEKER can be used to develop multiple evacuation scenarios to investigate and compare the effectiveness of each emergency evacuation plan. This paper also discusses the application of SEEKER in a case study, community engagement, and training.
Address CSIRO Data61; RMIT University; RMIT University; CSIRO Data61; DELWP; DELWP; Mount Alexander Shire Council
Corporate Author Thesis
Publisher Massey Unversity Place of Publication Palmerston North, New Zealand Editor Thomas J. Huggins, V.L.
Language English Summary Language Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-0-473-66845-7 Medium
Track Analytical Modelling and Simulation Expedition Conference
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2476
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Author Linda Plotnick; Murray Turoff; Roxanne S. Hiltz; Lili Yang; Victor A. Bañuls
Title Curriculum Guidelines for Master's Level Programs in Information Systems for Emergency Management Type Conference Article
Year 2016 Publication ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2016
Volume Issue Pages
Keywords Emergency Information Systems; Emergency Management; EMIS; Master?s Degree; Curriculum
Abstract Curriculum guidelines are presented for Master?s level programs that combine core topics from the disciplines of Emergency Management (EM) and Information Systems (IS). Based on responses to an online survey from 111 respondents from 19 countries who were mainly identified through ISCRAM (Information Systems for Crisis Response and Management), all ten courses described for all EM master?s programs are considered important, as are all ten courses for an EM degree program with an IS focus. The two top-rated IS courses for such programs are Social Media for EM and Decision Support Systems for EM. Differences in opinions related to respondent characteristics such as nationality, educational level, and roles (academics vs. practitioners) are described, and suggestions for future expansion of this research suggested.
Address
Corporate Author Thesis
Publisher Federal University of Rio de Janeiro Place of Publication Rio de Janeiro, Brasil Editor A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3388 ISBN 978-84-608-7984-9 Medium
Track Emerging Topics Expedition Conference 13th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1416
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Author Linda Plotnick; Murray Turoff; Starr Roxanne Hiltz; Julie Dugdale
Title Thumbs up? Attitudes of Emergency Managers to Proposed Masters Programs in EM With an IS Focus Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 1030-1042
Keywords Emergency Management Education; Master's curricula
Abstract Information Systems (IS) increasingly are used in Emergency Management (EM), so it is prudent to include IS study in EM education. This paper presents the results of analyzing the responses to a survey that proposed potential courses for programs at the master's level. The survey was completed by 373 practitioners, academics and/or researchers with EM experience. All proposed courses were rated above 4 on a 7-point scale for how essential they are to the curriculum. However, there were disagreements. Qualitative analysis of volunteered comments indicate that some low ratings were due to disagreement with the content of the course as described, or with the need for an entire course to cover the topic. An unexpected finding was that a substantial number of respondents spontaneously expressed opposition to the use of IS for EM in general. The findings are discussed and a preliminary curriculum is proposed.
Address Plotnick Consulting LLC; New Jersey Institute of Technology; University of Grenoble-Alps, LIG; University of Agder
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Future Trends Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2086
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Author Linda Plotnick; Starr Roxanne Hiltz; Jane A. Kushma; Andrea Tapia
Title Red Tape: Attitudes and Issues Related to Use of Social Media by U.S. County-Level Emergency Managers Type Conference Article
Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015
Volume Issue Pages
Keywords Crisis; Emergency Management; social media
Abstract Social media are ubiquitous in modern society. Among their uses are to provide real-time information during crisis. One might expect that emergency management agencies in the U.S. make use of social media extensively to disseminate and collect crisis information as that is where the information flows most freely and quickly; yet, these agencies are not fully exploiting the capabilities of social media. A survey of 241 U.S. emergency managers at the county level shows that only about half of these agencies use social media in any way as of 2014. Most do not have any formal policies to guide their use. Of those that do have formal policies, about one quarter actually forbid the use of social media. This study describes the barriers that impede use of social media by these emergency managers, and the ways in which they are currently used, and recommends steps to improve this use.
Address
Corporate Author Thesis
Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9788271177881 Medium
Track Social Media Studies Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management
Notes Approved yes
Call Number Serial 1225
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Author Lise Ann St. Denis; Amanda Lee Hughes; Jeremy Diaz; Kylen Solvik; Maxwell B. Joseph; Jennifer K. Balch
Title 'What I Need to Know is What I Don't Know!': Filtering Disaster Twitter Data for Information from Local Individuals Type Conference Article
Year 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020
Volume Issue Pages 730-743
Keywords Crisis Informatics, Social Media, Emergency Management, Situational Awareness.
Abstract We report on the design, development, and evaluation of a user labeling framework for social media monitoring by emergency responders. By labeling Twitter user accounts based on behavior and content, this novel approach identifies tweets from accounts belonging to Individuals generating Personalized content and captures information that might otherwise be missed. We evaluate the framework using training data from the 2018 Camp, Woolsey, and Hill fires. Approximately 30% of the Individual-Personalized tweets contain first-hand information, providing a rich stream of content for social media monitoring. Because it can quickly eliminate most redundant tweets, this framework could be a critical first step in an end-to-end information extraction pipeline. It may also generalize more easily for new disaster events since it relies on general user account attributes rather than tweet content. We conclude with next steps for refining and evaluating our framework in near real-time during a disaster response.
Address CIRES, Earth Lab, University of Colorado, Boulder; Crisis Informatics Lab Brigham Young University; Institute for Computational and Data Sciences, Department of Geography, Penn State University; CIRES, Earth Lab, Department of Geography, University of Colorado, Boulder; CIRES, Earth Lab, University of Colorado, Boulder; CIRES, Earth Lab, Department of Geography, University of Colorado, Boulder
Corporate Author Thesis
Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Amanda Hughes; Fiona McNeill; Christopher W. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 978-1-949373-27-66 ISBN 2411-3452 Medium
Track Social Media for Disaster Response and Resilie Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management
Notes Lise.St.Denis@Colorado.edu Approved no
Call Number Serial 2267
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Author Shuming Liu; Christopher Brewster; Duncan Shaw
Title Ontologies for crisis management: A review of state of the art in ontology design and usability Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 349-359
Keywords Information systems; Interoperability; Ontology; Risk management; Semantic Web; Societies and institutions; Crisis management; Crisis management systems; Emergency management; Information interoperability; Information sharing; Nongovernmental organizations; Ontology design; Semantic Web technology; Management information systems
Abstract The growing use of a variety of information systems in crisis management both by non-governmental organizations (NGOs) and emergency management agencies makes the challenges of information sharing and interoperability increasingly important. The use of semantic web technologies is a growing area and is a technology stack specifically suited to these challenges. This paper presents a review of ontologies, vocabularies and taxonomies that are useful in crisis management systems. We identify the different subject areas relevant to crisis management based on a review of the literature. The different ontologies and vocabularies available are analysed in terms of their coverage, design and usability. We also consider the use cases for which they were designed and the degree to which they follow a variety of standards. While providing comprehensive ontologies for the crisis domain is not feasible or desirable there is considerable scope to develop ontologies for the subject areas not currently covered and for the purposes of interoperability.
Address Aston Business School, Aston University, Birmingham, United Kingdom; Warwick Business School, University of Warwick, Coventry, United Kingdom
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Emergency Management Information Systems Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 714
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Author Mahshid Marbouti; Craig Anslow; Frank Maurer
Title Evaluation results for a Social Media Analyst Responding Tool Type Conference Article
Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018
Volume Issue Pages 480-492
Keywords Situation Awareness, Social Media, Emergency Management, User Study.
Abstract We take a human-centered design approach to develop a fully functional prototype, SMART (“Social Media Analyst Responding Tool”), informed by emergency practitioners. The prototype incorporates machine learning techniques to identify relevant information during emergencies. In this paper, we report the result of a user study to gather qualitative feedback on SMART. The evaluation results offer recommendations into the design of Social Media analysis tools for emergencies. The evaluation findings show the interest of emergency practitioners into designing such solutions; it reflects their need to not only identify relevant information but also to further perceive the outcome of their actions in social media. We found out there is a notable emphasis on the sentiment from these practitioners and social media analysis tools need to do a better job of handling negative sentiment within the emergency concept.
Address
Corporate Author Thesis
Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszeski
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium
Track Social Media Studies Expedition Conference ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 2125
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Author Mahshid Marbouti; Irene Mayor; Dianna Yim; Frank Maurer
Title Social Media Analyst Responding Tool: A Visual Analytics Prototype to Identify Relevant Tweets in Emergency Events Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 572-582
Keywords Situation Awareness; Social Media; Emergency Management
Abstract Public and humanitarian organizations monitor social media to extract useful information during emergencies. In this paper, we propose a new method for identifying situation awareness (SA) tweets for emergencies. We take a human centered design approach to developing a visual analytics prototype, SMA-RT (“Social Media Analyst Responding Tool”), informed by social media analysts and emergency practitioners. Our design offers insights into the main requirements of social media monitoring tools used for emergency purposes. It also highlights the role that human and technology can play together in such solutions. We embed a machine learning classifier to identify SA tweets in a visual interactive tool. Our classifier aggregates textual, social, location, and tone based features to increase precision and recall of SA tweets.
Address University of Calgary
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Social Media Studies Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2045
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Author Alessio Malizia; Pablo Acuña; Teresa Onorati; Paloma Díaz; Ignacio Aedo
Title CAP-ONES: An emergency notification system for all Type Conference Article
Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009
Volume Issue Pages
Keywords Human rehabilitation equipment; Information systems; Network architecture; Risk management; Accessibility; Alerting systems; Common alerting protocols; Design for all; Emergency management systems; Emergency notification systems; Emergency Response Information Systems; Information transmission; Management information systems
Abstract In this paper we present an ontology-based system for managing emergency alert notifications. Our purpose is to generate emergency alerts that are accessible to different kinds of people, paying special attention to more vulnerable collectives like impaired people. By adapting alerts to different devices and users we can allow Emergency Management Systems (EMS) to communicate with collectives like blind or deaf people whom otherwise will be unreachable by usual channels. Moreover, if we consider the constrains imposed by the nature of the emergency situations we can also improve the information transmission to cope with situational disabilities (e.g. smoke during a fire can cause low vision problems). We centered our system architecture on two characteristics: The first one is an ontology that codifies knowledge about accessibility, devices, disabilities, emergencies and media so the alert notification can be tailored according to different parameters; the second one is the use of an open standard like the CAP (Common Alerting Protocol) that enables our system to interoperate with other existing systems.
Address Departamento de Informática, Universidad Carlos III de Madrid, Spain
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789163347153 Medium
Track Human-Computer Interaction Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 739
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Author Marcos R. S. Borges; Kelli De Faria Cordeiro; Maria Luiza M Campos; Tiago Brade Marino
Title Linked open data and the design of information infrastructure for emergency management systems Type Conference Article
Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume Issue Pages
Keywords Civil defense; Disasters; Emergency services; Information systems; Management information systems; Risk management; Collaborative decision making; Emergency management; Emergency management systems; Government agencies; Information infrastructures; Linked open data (LOD); Linked open datum; Semantic web approach; Information management
Abstract Correct information is a vital resource during disasters. Without adequate information, response actions may be ineffective. What is the source of information of emergency management systems? Besides that originated from sensors, the emergency team and the public in general, a very relevant source is government data, such as demographic and geographic data, road maps, etc. The heterogeneity of information formats is a well-known problem that affects organizations and communities that want to access public data. Today, most public agencies provide access to their data, but the great majority is unreadable by automated mechanisms. Besides, most of them do not provide a dictionary meaning for the published content. A solution to this problem is of particular importance to emergency response organizations that need access to all information available to better respond to disasters and crisis. The linked open data (LOD) initiative allows the interconnection of data, using standards in the context of the semantic web approach. In ideal conditions, government agencies publish their public data, thus allowing the use of automated data concerned consumers, whether they are other government agencies or citizens. Efforts aimed to link government data are growing in several countries around the world. This talk presents the LOD concepts and describes an architecture that uses LOD in the design of an Emergency Management System. It describes a scheme for collecting available data from government agencies, such as departments of health, transport, works, that can supply information needs during an emergency response operation.
Address Graduate Program in Informatics, Universidade Federal Do Rio de Janeiro, Brazil
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Conference Keynote Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 337
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Author Marian Zulean; Gabriela Prelipcean; Florin Druga
Title From Hindsight to Foresight: using collaborative methodologies to tackle the wicked problems and improve the the Emergency System Type Conference Article
Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Disaster, emergency management, wicked problem, Delphi, personalized emergency system
Abstract The main goal of this WiPe is to analyze a wicked problem of disaster management, to offer an external

evaluation on how the emergency system worked and to plan a foresight exercise able to design a personalized

emergency response services to citizens. The first part of the paper is rather a hindsight analysis regarding

disaster management of ?Colectiv 2015?, one of the worst manmade disasters in the recent Romanian history.

After four years of investigations and reports and many recovery measures ?Colectiv 2015? is still a complex

problem that needs external evaluation. The second part of the paper is a two-tier research: an intermediary

analysis of the wicked problem, using Barry Turner?s framework and a design of a foresight exercise. In the

Conclusions of WiPe we propose a design of research meant to: 1) better understand the causes and

shortcomings of disaster management and failure of foresight and 2) help the Emergency System in Romania

build a disaster resilience mechanism.
Address University “Stefan cel Mare” of Suceava, Romania;University of Bucharest, Romania
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T7- Planning, Foresight and Risk Analysis Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1962
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Author Tiago Badre Marino; Bruno Santos Do Nascimento; Marcos R. S. Borges
Title GIS supporting data gathering and fast decision making in emergencies situations Type Conference Article
Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012
Volume Issue Pages
Keywords Geographic information systems; Information systems; Landslides; Mobile devices; Mobile telecommunication systems; Risk management; Telecommunication networks; Wireless networks; Data gathering; Data Sharing; Disaster areas; Emergency management; Field assessment; Latin America; Online registration; Web database; Disasters
Abstract This proposal rises from the Center for Disasters Scientific Support experience over eleven years supporting over a hundred disasters in Latin America. It also presents a case study applied to landslides assessments in Teresopolis (Brazil) city, when all field-generated knowledge was still registered in paper and later, at the base station, uploaded to database and finally available for managers evaluation and decision. The proposed methodology creates a platform (still under development) which allows online registration from different field agents during their evaluations enabling data upload combining mobile devices and telecommunication network (or Wi-Fi) technologies. Teams can also customize forms for different information classes (i.e. landslide assessment, rescued person, blocked road) and still retain the possibility to attach images, videos, other files related to each inspection. Incoming data are stored into a web database available for a real-time coordinators evaluation wherever they are (sometimes over a thousand of miles away from disaster area). © 2012 ISCRAM.
Address Universidade Federal Do Rio de Janeiro, Brazil
Corporate Author Thesis
Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780864913326 Medium
Track Geographic Information Science and Technology Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 163
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Author Mark Parent; Jean-François Gagnon; Tiago H. Falk; Sébastien Tremblay
Title Modeling the Operator Functional State for Emergency Response Management Type Conference Article
Year 2016 Publication ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2016
Volume Issue Pages
Keywords Emergency Management; Simulation; Operator Functional State; Mental Workload; Stress
Abstract New technologies are available for emergency management experts to help them cope with challenges such as information overload, multitasking and fatigue. Among these technologies, a wide variety of physiological sensors can now be deployed to measure the Operator Functional State (OFS). To be truly useful, such measures should not only characterize the overall OFS, but also the specific dimensions such as stress or mental workload. This experiment aimed to (1) design a multi-dimensional model of OFS, and (2) test its application to an emergency management situation. First, physiological data of participants were collected during controlled experimental tasks. Then, a support vector classifier of mental workload and stress was trained. Finally, the resulting model was tested during an emergency management simulation. Results suggest that the model could be applied to emergency management situations, and leave the door open for its application to emergency response on the field.
Address
Corporate Author Thesis
Publisher Federal University of Rio de Janeiro Place of Publication Rio de Janeiro, Brasil Editor A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3398 ISBN 978-84-608-7984-19 Medium
Track Analytical Modeling and Simulation Expedition Conference 13th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1337
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Author Marta Poblet Balcell; Stan Karanasios; Vanessa Cooper
Title Look after Your Neighbours: Social Media and Vulnerable Groups during Extreme Weather Events Type Conference Article
Year 2018 Publication Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. Abbreviated Journal Iscram Ap 2018
Volume Issue Pages 408-415
Keywords Social media, vulnerable populations, extreme weather events, emergency management organisations
Abstract Emergency management organisations across the world routinely use social media to reach out populations for preparedness and response to extreme weather events. In this paper we present a preliminary analysis of social media strategies towards vulnerable populations in the State of Victoria (Australia). Using the notion of vulnerability in an emergency management context (e.g. older persons, socially/geographically isolated persons, people with disabilities, refugee/recent migrant communities) we explore whether and how organisations address vulnerable groups with targeted messages. Our initial findings suggest that organisations do not tend to interact directly with these groups. Rather, reliance on 'information brokers' (intermediary organisations and individuals with an expected duty of care) seems to be a preferred strategy.
Address RMIT University; RMIT University; RMIT University
Corporate Author Thesis
Publisher Massey Univeristy Place of Publication Albany, Auckland, New Zealand Editor Kristin Stock; Deborah Bunker
Language English Summary Language Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN ISBN Medium
Track Social Media and Community Engagement Supporting Resilience Building Expedition Conference
Notes Approved no
Call Number Serial 1679
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Author Massimo Cossentino; Davide; rea Guastella; Salvatore Lopes; Luca Sabatucci; Mario Tripiciano
Title From Textual Emergency Procedures to Executable Plans Type Conference Article
Year 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022
Volume Issue Pages 200-212
Keywords Emergency management; Disaster response; Modelling Notation
Abstract Crisis response and management often involve joint actions among different actors. This is particularly true in cross border cooperation, i.e. when actors belong to different countries. This is the operative context of the NETTUNIT research project, which long-term objective is to provide automatic support to emergency management. Modelling emergency plans is challenging because they are usually written in free-form text, thus in a form that is very far from being automatically processed and executed. In other words, it is non-trivial to define workflows capable of managing and monitoring emergency plans. To complicate the problem, typically an emergency evolves in a highly dynamic environment, so there is the need for run-time adaptation. In this paper, we propose a roadmap for producing executable workflows from emergency free-text plans. We set up our current progress in the project and focus on the sub-problem of identifying a suitable modelling notation. We also propose two improvements with respect to the state of the art: 1) a specific diagram focusing on events, roles and responsibilities in a goal-oriented fashion; 2) some guidelines for depicting the emergency plan at hand with a modelling notation.
Address Italian National Research Council; Italian National Research Council; Italian National Research Council; Italian National Research Council; Italian National Research Council
Corporate Author Thesis
Publisher Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand
Language English Summary Language Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium
Track Applications, Tools and Components for Crisis Management Expedition Conference
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2410
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Author McCreadie, R.; Buntain, C.
Title CrisisFACTS: Buidling and Evaluating Crisis Timelines Type Conference Article
Year 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023
Volume Issue Pages 320-339
Keywords Emergency Management; Crisis Informatics News; Twitter; Facebook; Reddit; Wikipedia; Summarization
Abstract Between 2018 and 2021, the Incident Streams track (TREC-IS) developed standard approaches for classifying information types and criticality of tweets during crises. While successful in producing substantial collections of labeled data, TREC-IS as a data challenge had several limitations: It only evaluated information at type-level rather than what was reported; it only used Twitter data; and it lacked measures of redundancy in system output. This paper introduces Crisis Facts and Cross-Stream Temporal Summarization (CrisisFACTS), a new data challenge piloted in 2022 and developed to address these limitations. The CrisisFACTS framework recasts TREC-IS into an event-summarization task using multiple disaster-relevant data streams and a new fact-based evaluation scheme, allowing the community to assess state-of-the-art methods for summarizing disaster events Results from CrisisFACTS in 2022 include a new test-collection comprising human-generated disaster summaries along with multi-platform datasets of social media, crisis reports and news coverage for major crisis events.
Address University of Glasgow; University of Maryland, College Park (UMD)
Corporate Author Thesis
Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
Language English Summary Language Original Title
Series Editor Hosssein Baharmand Series Title Abbreviated Series Title
Series Volume Series Issue Edition 1
ISSN ISBN Medium
Track Social Media for Crisis Management Expedition Conference
Notes http://dx.doi.org/10.59297/JVQZ9405 Approved no
Call Number ISCRAM @ idladmin @ Serial 2529
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Author Maurice McGinley; Andrew Turk; David Bennett
Title Design criteria for public emergency warning systems Type Conference Article
Year 2006 Publication Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2006
Volume Issue Pages 154-163
Keywords Alarm systems; Information systems; Risk management; Surveys; Common alerting protocols; Emergency management; Government to Citizen Mass Public Warning; Multiple platforms; Multiple stakeholders; Production system; Public emergencies; Stakeholder groups; Design
Abstract This paper describes the development of a public emergency messaging system in Western Australia. A set of design criteria were identified by a review of relevant published literature, a survey of current practice in Australia, and consultation with local stakeholders. The system should support: Multiple Recipients, Multiple Channels, Multiple Hazards, Multiple Stakeholders, Multiple Senders, Multiple Platforms, and Write Once Message Composition. A prototype system was built according to these design criteria, based on the Common Alerting Protocol version 1.0. The design was validated in trials simulating messages sent during a tropical cyclone and a bushfire. A total of 56 trial participants from identified stakeholder groups were surveyed with regard to their experience of the prototype system. Overall, the prototype system functioned successfully and participants reported high levels of satisfaction. The paper describes this research project and the initial stages of the subsequent development of a production system, called APECS.
Address Ovis Pty Ltd, Perth, Australia
Corporate Author Thesis
Publisher Royal Flemish Academy of Belgium Place of Publication Newark, NJ Editor B. Van de Walle, M. Turoff
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9090206019; 9789090206011 Medium
Track PUBLIC WARNING SYSTEMS Expedition Conference 3rd International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 756
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Author John M. McGuirl; Nadine B. Sarter; David D. Woods
Title Seeing is believing?: The effects of real-time, image-based feedback on emergency management decision-making Type Conference Article
Year 2008 Publication Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2008
Volume Issue Pages 406-414
Keywords Civil defense; Decision making; Disasters; Information systems; Risk management; Attention narrowing; Emergency management; Hypothesis generation; Miscalibration; Operational procedures; Simulation exercise; Situation assessment; Undesirable effects; Human resource management
Abstract Emergency management personnel often face feedback delays and a lack of reliable information. To address this problem, new information technologies have been developed that can provide real-time, image-based feedback. While potentially useful, this trend represents a fundamental shift in both the timing and format of the information used by incident commanders (ICs). Eight ICs took part in a simulation exercise to determine the potential impact of real-time imaging on their decision-making. Nearly all of the ICs failed to detect important changes in the situation that were not captured in the imaging but that were available via other, more traditional data sources. It appears that the ICs placed an inappropriately high level of trust in the imaging data, resulting in reduced data search activities and hypothesis generation. This research helps practitioners anticipate and guard against undesirable effects of introducing similar technologies on training and operational procedures.
Address Institute for Ergonomics, Ohio State University, United States; Center for Ergonomics, University of Michigan, United States
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Washington, DC Editor F. Fiedrich, B. Van de Walle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780615206974 Medium
Track Observation Systems in Crisis Situations Expedition Conference 5th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 757
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Author Theo Dirk Meijler; Frank Nietzold
Title Light-weight model-based realization of a B2B protocol and a SOA integration engine Type Conference Article
Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume Issue Pages
Keywords Civil defense; Communication; Disasters; Engines; Information services; Information systems; Integration; Interoperability; Management information systems; Ontology; Risk management; Service oriented architecture (SOA); B2b; Emergency management; Emergency management systems; Light weight; Messages; Messaging protocols; State transitions; Human resource management
Abstract In emergency management, communication between the emergency management team and the outer world is essential. When using an emergency management system, such communication is often IT-based. To disburden the emergency management team, structured “B2B” messages may be used that correspond to the (foreseen) lifecycle of relevant entities in the emergency, such as threats and measures. The paper introduces an approach for the realization of a B2B messaging protocol and the corresponding integration engine, which maps message content to service calls, in the context of an emergency management system. The approach is light-weight and model-based, as protocols and integration engine are based on merely modeling the states and state transitions of objects in the system representing essential entities in the emergency. As the model is described in non-technical terms, this can be done by a non-IT expert.
Address SAP Research Dresden, Germany
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Interoperability and Standards Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 760
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Author Torbjørg Meum; Bjørn Erik Munkvold
Title Information infrastructure for crisis response coordination: A study of local emergency management in norwegian municipalities Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 84-88
Keywords Civil defense; Disasters; Geographic information systems; Information systems; Risk management; Coordination mechanisms; Crisis response; Emergency management; Information infrastructures; Social media; Emergency services
Abstract While great progress is made in terms of development and implementation on new ICT services for supporting crisis response coordination, the challenge remains on how to integrate these services within the ICT infrastructure in daily use by emergency responders. We report from an ongoing analysis of existing crisis response infrastructure in Norwegian municipalities, presenting an overview of current practice and related challenges. We argue for an information infrastructure perspective on the integration challenges, focusing on how new services based on geographic information systems and social media should be based on existing systems in use.
Address Department of Information Systems, University of Agder, Norway
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Coordination and Collaboration Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 771
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Author Torbjørg Træland Meum
Title An action design research approach to developing emergency management systems Type Conference Article
Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014
Volume Issue Pages 175-179
Keywords Civil defense; Disasters; Information systems; Management information systems; Risk management; Action research; Design research; Emergency management; Social media; User participation; Design
Abstract We propose Action Design Research (ADR) as an approach to promote user participation and mutual learning in the design and development of systems for emergency management based on social media technologies. We outline some design challenges related to the dynamic and evolving nature of social media, and emphasize an iterative design process that is strongly oriented toward collaboration and change involving both the researcher and the user community. In particular, we emphasize the transformative power of social media and argue for design approaches that take into account the new dimension of e-participation throughout the design process.
Address Department of Information Systems, University of Agder, Norway
Corporate Author Thesis
Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780692211946 Medium
Track Community Engagement in Crisis Informatics Research Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 772
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Author Michael Holzhüter; Ulrich Meissen
Title A Decentralized Reference Architecture for Interconnected Systems in Emergency Management Type Conference Article
Year 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020
Volume Issue Pages 961-972
Keywords Civil Protection; Emergency Management; Interoperability; Interconnected Collaboration; Resilient Architecture
Abstract Optimal communication and information exchange are key elements for handling complex crises or disaster situations. With the increasing number of heterogeneous ICT systems, also raises the importance of adequate support for interconnectivity and information logistics between stakeholders to thoroughly gather information and to make quick but precise decisions. The main purpose of the information exchange is then to manage the crisis as quickly as possible, to provide full information to protect first responders' health and safety, to optimally dispatch resources, and to ensure coordination between different relief forces. Based on an end user survey with a particular focus on first responders, this paper introduces an evolutionary architecture to enable information exchange in crises situation or disasters. The aim is to provide a decentralized approach among heterogeneous ICT-systems which abstracts from the underlying communication technologies and heterogeneity of connected systems and fulfills the functional and non-functional requirements from end users.
Address Hochschule für Technik und Wirtschaft Berlin; Fraunhofer-Institut für Offene Kommunikationssysteme; Hochschule für Technik und Wirtschaft Berlin; Fraunhofer-Institut für Offene Kommunikationssysteme
Corporate Author Thesis
Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Amanda Hughes; Fiona McNeill; Christopher W. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 978-1-949373-27-86 ISBN 2411-3472 Medium
Track Technologies for First Responders Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management
Notes michael.holzhueter@fokus.fraunhofer.de Approved no
Call Number Serial 2287
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Author Miguel Ramirez de la Huerga; Victor A. Bañuls; Murray Turoff
Title A Scenario-based approach for analyzing complex cascading effects in Operational Risk Management Type Conference Article
Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015
Volume Issue Pages
Keywords Cross Impact Analysis; Emergency Management; Industrial Safety and Security Management; Interpretative Structural Modeling; Operational Risk Management
Abstract This is the first paper to apply Cross Impact Analysis (CIA) and Interpretative Structural Modeling (ISM) methods for analyzing complex cascading effects in Operational Risk Management in an industrial environment. Its main objective is to improve the understanding of the overall picture of an organization?s risks. The paper summarizes the development of a CIA-ISM method of the interaction of 18 critical events of an industrial plant as a first step to improving organizational resilience based on the company?s own estimations as well as the estimates of a panel. The main benefit of using these methods is to know the relationships between different risks and consequences, direct links, indirect and cascading effects. Having the possibility of knowing a full risk map and being able to make a forecast will help to mitigate the unexpected effects and have a better response after an emergency situations is the same as being more resilient.
Address
Corporate Author Thesis
Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9788271177881 Medium
Track Decision Support Systems Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management
Notes Approved yes
Call Number Serial 1280
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