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	Author	Niels Netten; Maarten Van Someren
	Title	Identifying segments for routing emergency response dialogues			Type	Conference Article
	Year	2008	Publication	Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2008
	Volume		Issue		Pages	108-117
	Keywords	Information systems; Text messaging; Coarse-grained; Crisis management; Dialogue segmentations; Dynamic character; Emergency response; Segmentation methods; Spoken dialogue; Text routing; Emergency services
	Abstract	In crisis management situations information is exchanged in different ways. In general, information is exchanged through spoken dialogues or text messaging conversations. Part of this exchanged dialogue information is often relevant to other actors involved in managing the crisis. Due to the dynamic character of the situation, dialogue partners may not be aware of who else needs the exchanged information. We present a coarse-grained segmentation method for automatically recognizing coherent dialogue segments which are then used for routing. We investigate the effectiveness of our features for recognizing boundaries of segments on transcribed emergency response dialogues and we compare classification by relevance of the identified information segments to the ideal topic segments.
	Address	Human-Computer Studies Laboratory, University of Amsterdam, Netherlands
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Washington, DC	Editor	F. Fiedrich, B. Van de Walle
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780615206974	Medium
	Track	Methods for Mitigating Information Overload	Expedition		Conference	5th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	806
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	Author	Niels Netten; Maarten Van Someren
	Title	Automated support for dynamic information distribution in incident management			Type	Conference Article
	Year	2006	Publication	Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2006
	Volume		Issue		Pages	230-237
	Keywords	Artificial intelligence; Information systems; Adaptive information; Automated support; Dynamic information; Emergency response personnels; Group communications; Incident Management; Machine learning methods; Simulated experiments; Learning systems
	Abstract	For all emergency response personnel involved in crisis situations it is essential to timely acquire all information critical to their task performance. However, in practice errors occur in the distribution of information between these collaborating actors leading to mistakes and subsequently more damage to the situation. In this paper we present a prototype system for dynamic information distribution able to support the information flow between collaborating crisis actors. The system has been evaluated by means of simulated experiments that use data from a real incident scenario. The results indicate that automated support by means of Machine Learning method works well. Especially, when actor work context features are included, then the performance on selecting and distributing relevant information is high. Furthermore, actors acquire relevant information much faster making group communication much more efficient.
	Address	Human-Computer Studies Laboratory, Informatics Institute, University of Amsterdam (UvA), Netherlands
	Corporate Author				Thesis
	Publisher	Royal Flemish Academy of Belgium	Place of Publication	Newark, NJ	Editor	B. Van de Walle, M. Turoff
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9090206019; 9789090206011	Medium
	Track	COMMAND AND CONTROL	Expedition		Conference	3rd International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	807
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	Author	Nils Ellebrecht; Konrad Feldmeier; Stefan Kaufmann
	Title	IT's about more than speed. The impact of IT on the management of mass casualty incidents in Germany			Type	Conference Article
	Year	2013	Publication	ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2013
	Volume		Issue		Pages	391-400
	Keywords	Information systems; Information technology; Emergency response; Large-scale exercise; Mass casualty incidents; Operational benefits; Organisational; Organisational change; Rescue operations; Triage; Emergency services
	Abstract	In the new millennium new technologies (should) play an ever more prominent role in the management of mass casualty incidents (MCI). Drawing on empirical data from a four-year research project (SOGRO), the article reflects on the impact of information technologies (IT) on the organisation of emergency response and on rescue services against the backdrop of broader organisational shifts and contemporary demands. Because IT strengthens a particular way of MCI management, it is firstly described as expressing and reifying specific considerations of emergency response experts. Secondly, the benefits of an IT-based emergency response are critically reviewed. IT collects and makes available data about the rescue operation. Thus, it makes a formerly blurred rescue operation transparent. Although its operational benefit remains vague for on-scene executives, the visualisation reduces uncertainties among them. Thirdly, the article points out the inherent logics of IT. Its implementation not only satisfies newly evolved information needs, but also increases the control density.
	Address	Department of Sociology, University of Freiburg, Germany
	Corporate Author				Thesis
	Publisher	Karlsruher Institut fur Technologie	Place of Publication	KIT; Baden-Baden	Editor	T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9783923704804	Medium
	Track	IT?s about more than speed. The impact of IT on the management of mass casualty incidents in Germany	Expedition		Conference	10th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	473
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	Author	Noel Johnson; Ann Fruhling
	Title	Development and assessment of the STATPack[TM] emergency response system			Type	Conference Article
	Year	2006	Publication	Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2006
	Volume		Issue		Pages	197-201
	Keywords	Bioterrorism; Public health; Telemedicine; Emergency response management; Emergency response systems; EXtreme Programming; Health emergencies; Microbiology laboratory; National level; Preliminary assessment; Rural community; Laboratories
	Abstract	The STATPack is a telemedicine consultation and emergency response system which was developed to increase statewide laboratory responsiveness to public health emergencies. Although several emergency response management information systems have been created for diagnostic laboratories at the national level, most states in the U.S. do not have the capability to share critical public health microbiology laboratory information at local levels, especially in rural communities. This paper offers a description and preliminary assessment of the STATPack as it is being deployed by the Nebraska Public Health Laboratory and should be recognized as research in-progress. Initial experiences with this emergency response system have been encouraging.
	Address	University of Nebraska Medical Center, Omaha, United States; University of Nebraska at Omaha, Omaha, United States
	Corporate Author				Thesis
	Publisher	Royal Flemish Academy of Belgium	Place of Publication	Newark, NJ	Editor	B. Van de Walle, M. Turoff
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9090206019; 9789090206011	Medium
	Track	COMMUNICATION CHALLENGES IN EMERGENCY RESPONSE	Expedition		Conference	3rd International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	639
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	Author	Norman Groner; Charles Jennings
	Title	Describing pipeline emergency response communications using situational awareness informational requirements and an informational flow analyses			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Communication; Information systems; Pipelines; Requirements engineering; Safety factor; Decomposition approach; Emergency communication; Emergency response; Emergency response plans; Failure modes and effects analysis; Information flow analysis; Information requirement; Situational awareness; Emergency services
	Abstract	The Christian Regenhard Center for Emergency Response Studies at John Jay College, CUNY, has begun work on developing best practices for hazardous material pipeline emergency response plans. The approach involves modeling a generic goal-based interagency emergency communications system using a two-step process. First, a situational awareness information requirements analysis will describe the informational requirements essential to an effective emergency response. The requirements analysis involves a goal decomposition approach where the information requirements are related to actionable decisions, goals and emergency response roles. Second, an information flow analysis will informational sources and means to provide required information. The same panel of experts will complete both analyses. Once the communications system is described, a separate Delphi group will use a failure modes and effects analysis (FMEA) to estimate the criticality of the components described in the situational awareness requirements and information flow analyses. Â© 2012 ISCRAM.
	Address	John Jay College of Criminal Justice, United States
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Open Track	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	120
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	Author	Ntalla Athanasia; Ponis T. Stavros
	Title	Twitter as an instrument for crisis response: The Typhoon Haiyan case study			Type	Conference Article
	Year	2015	Publication	ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2015
	Volume		Issue		Pages
	Keywords	Crisis Management; emergency response; Haiyan; social media; Twitter
	Abstract	The research presented in this paper attempts an initial evaluation of Twitter as an instrument for emergency response in the context of a recent crisis event. The case of the 2013 disaster, when typhoon Haiyan hit Philippines is examined by analyzing nine consecutive days of Twitter messages and comparing them to the actual events. The results indicate that during disasters, Twitter users tend to post messages to enhance situation awareness and to motivate people to act. Furthermore, tweets were found reliable and provided valuable information content, supporting the argument that Twitter presents a very good potential to become a useful tool in situations where rapid emergency response is essential.
	Address
	Corporate Author				Thesis
	Publisher	University of Agder (UiA)	Place of Publication	Kristiansand, Norway	Editor	L. Palen; M. Buscher; T. Comes; A. Hughes
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9788271177881	Medium
	Track	Social Media Studies	Expedition		Conference	ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management
	Notes				Approved	yes
	Call Number				Serial	1238
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	Author	Olof Görnerup; Per Kreuger; Daniel Gillblad
	Title	Autonomous accident monitoring using cellular network data			Type	Conference Article
	Year	2013	Publication	ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2013
	Volume		Issue		Pages	638-646
	Keywords	Bayesian networks; Carrier mobility; Inference engines; Information systems; Sensor networks; Traffic congestion; Anomaly detection; Bayesian inference; Cellular network; Crisis management; Emergency response; Large scale sensor network; Mobile communication networks; Vehicular traffic scenarios; Accidents
	Abstract	Mobile communication networks constitute large-scale sensor networks that generate huge amounts of data that can be refined into collective mobility patterns. In this paper we propose a method for using these patterns to autonomously monitor and detect accidents and other critical events. The approach is to identify a measure that is approximately time-invariant on short time-scales under regular conditions, estimate the short and long-term dynamics of this measure using Bayesian inference, and identify sudden shifts in mobility patterns by monitoring the divergence between the short and long-term estimates. By estimating long-term dynamics, the method is also able to adapt to long-term trends in data. As a proof-of-concept, we apply this approach in a vehicular traffic scenario, where we demonstrate that the method can detect traffic accidents and distinguish these from regular events, such as traffic congestions.
	Address	Swedish Institute of Computer Science, Sweden
	Corporate Author				Thesis
	Publisher	Karlsruher Institut fur Technologie	Place of Publication	KIT; Baden-Baden	Editor	T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9783923704804	Medium
	Track	Analytical Modelling and Simulation	Expedition		Conference	10th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	537
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	Author	Online Media as a Means to Affect Public Trust in Emergency Responders
	Title	Amanda Lee Hughes; Apoorva Chauhan			Type	Conference Article
	Year	2015	Publication	ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2015
	Volume		Issue		Pages
	Keywords	computer-mediated communication; crisis informatics; emergency response; social media; trust
	Abstract	This exploratory study examines how fire and police departments used online media during the 2012 Hurricane Sandy and how these media can be used to affect trust with members of the public during such an event. Using trust theory, we describe how online communications provide a means for emergency responders to appear trustworthy through online acts of ability, integrity, and benevolence. We conclude with implications and recommendations for emergency response practice and a trajectory of future work.
	Address
	Corporate Author				Thesis
	Publisher	University of Agder (UiA)	Place of Publication	Kristiansand, Norway	Editor	L. Palen; M. Buscher; T. Comes; A. Hughes
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9788271177881	Medium
	Track	Social Media Studies	Expedition		Conference	ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management
	Notes				Approved	yes
	Call Number				Serial	1226
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	Author	Paul McGinnity; David Pollard; David Dawson
	Title	A management information system to support the radiological protection institute of Ireland's emergency response role: Design and implementation			Type	Conference Article
	Year	2004	Publication	Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2004
	Volume		Issue		Pages	39-44
	Keywords	Civil defense; Management information systems; Nuclear reactor accidents; Risk management; Design and implementations; Emergency preparedness and response; Emergency response management; Management information system (MIS); National emergencies; Nuclear accidents; Nuclear emergencies; Radiological protection; Emergency services
	Abstract	A recent review of the procedures covering the RPII's responsibilities under the National Emergency Plan for Nuclear Accidents has shown the need for a management information system (MIS) to support the organisation's operational plan for emergency preparedness and response. This paper describes the design objectives and the development of a prototype version of this system. Specific functions of the MIS are highlighted along with a description of the motivation behind their development. This very simple MIS has already helped RPII staff members to operate more efficiently. Finally, some ideas for future development are outlined. Â© Proceedings ISCRAM 2004.
	Address	Radiological Protection Institute of Ireland (RPII), 3 Clonskeagh Square, Clonskeagh Road, Dublin 14, Ireland
	Corporate Author				Thesis
	Publisher	Royal Flemish Academy of Belgium	Place of Publication	Brussels	Editor	B. Van de Walle, B. Carle
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9076971080	Medium
	Track	Emergency Response Information Systems	Expedition		Conference	1st International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	167
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	Author	Peng Du; Jianguo Chen; Zhanhui Sun
	Title	Resource Management System for Crisis Response & Management			Type	Conference Article
	Year	2016	Publication	ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2016
	Volume		Issue		Pages
	Keywords	Resource Management; Emergency Response; GIS; IoT; Cloud Computing
	Abstract	Crisis response and management is a critical duty of authorities worldwide to ensure the wellbeing and safety of their citizens and the sustenance and function of society. One of the core components of crisis response is the management of various resources that support the emergency response operations. In this paper, the design of an emergency resource management system is presented, which is developed to utilise geographic information system (GIS), internet of things (IoT), and cloud technologies for precise and real-time inventory management as well as dynamic and adaptive resource dispatching services.
	Address
	Corporate Author				Thesis
	Publisher	Federal University of Rio de Janeiro	Place of Publication	Rio de Janeiro, Brasil	Editor	A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3435	ISBN	978-84-608-7984-56	Medium
	Track	Geospatial Data and Geographical Information Science	Expedition		Conference	13th International Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	1375
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	Author	Peter Berggren; Mateo Herrera Velasquez; Jenny Pettersson; Oscar Henning; Henrik Lidberg; Björn J E Johansson
	Title	Reflection in Teams for Training of Prehospital Command and Control Teams			Type	Conference Article
	Year	2018	Publication	ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	Iscram 2018
	Volume		Issue		Pages	203-211
	Keywords	Emergo Train System, training, pre-hospital, medical command and control, emergency response
	Abstract	Prehospital command and control (PS) is a structure for handling medical accidents in Sweden. It includes terminology, command structure, roles, and performance indicators. The concept is taught and trained at the Centre for Teaching and Research in Disaster Medicine and Traumatology (KMC). The concept is trained using a mixture of lectures, simulation based exercises, and scenario designed by the participants. The scenarios are ran in Emergo Train System (ETS), a versatile and flexible table-top simulation platform, where medical command and control can be trained and evaluated. The purpose of this study was to develop structure for feedback and reflection by using a measure of shared understanding. The empirical study presents how the Shared Priorities instrument can be used to provide structured feedback for training. The paper is concluded with a discussion on how the empirical findings can be integrated in training prehospital medical command and control.
	Address
	Corporate Author				Thesis
	Publisher	Rochester Institute of Technology	Place of Publication	Rochester, NY (USA)	Editor	Kees Boersma; Brian Tomaszeski
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-0-692-12760-5	Medium
	Track	Command and control studies	Expedition		Conference	ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	2100
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	Author	Philip Fei Wu
	Title	User acceptance of emergency alert technology: A case study			Type	Conference Article
	Year	2009	Publication	ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives	Abbreviated Journal	ISCRAM 2009
	Volume		Issue		Pages
	Keywords	Information systems; Emergency alert system; Emergency response systems; Public universities; Research questions; System behaviors; Tam; Technology acceptance; Technology acceptance model; Motivation
	Abstract	The purpose of the study is to investigate the factors affecting the user acceptance of emergency alert systems. By studying the adoption of a SMS-based alert system at a large public university in the United States, this paper explores the research question: How are different motivational factors related to the intention and behavior of using emergency alert technology? Through a mixed-methods approach, the study demonstrates a “deepening” effort in applying the technology acceptance model (TAM) to emergency response system, drawing attention to the holistic nature of motivation-behavior in technology acceptance. Results of this research show that: The concept of usefulness has multiple levels of meanings to its intended users; the ease of use is more about the users' ability to control the system behavior; and subjective norm need to be examined with relation to its originating source.
	Address	School of Management, University of Surrey, United Kingdom
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Gothenburg	Editor	J. Landgren, S. Jul
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9789163347153	Medium
	Track	Human-Computer Interaction	Expedition		Conference	6th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	1104
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	Author	Philip Fei Wu; Yan Qu; Jennifer Preece; Kenneth R. Fleischmann; Jennifer Golbeck; Paul T. Jaeger; Ben Shneiderman
	Title	Community response grid (CRG) for a university campus: Design requirements and implications			Type	Conference Article
	Year	2008	Publication	Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2008
	Volume		Issue		Pages	34-43
	Keywords	Information systems; Social networking (online); Community participation; Community response; Crg; Emergency response; Emergency response systems; Participatory design; University campus; Web interface design; Emergency services
	Abstract	This paper describes the initial stages of the participatory design of a community-oriented emergency response system for a university campus. After reviewing related work and the current University emergency response system, this paper describes our participatory design process, discusses initial findings from a design requirement survey and from our interactions with different stakeholders, and proposes a Web interface design for a community response grid system. The prototyping of the system demonstrates the possibility of fostering a social-network-based community participation in emergency response, and also identifies concerns raised by potential users and by the professional responder community.
	Address	College of Information Studies, University of Maryland, United States; Department of Computer Science, University of Maryland, United States
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Washington, DC	Editor	F. Fiedrich, B. Van de Walle
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780615206974	Medium
	Track	Social Networking, Web Collaboration and e Participation in Crisis and Risk Managements	Expedition		Conference	5th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	1105
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	Author	Qing Gu; David Mendonça
	Title	Patterns of group information-seeking in a simulated emergency response environment			Type	Conference Article
	Year	2005	Publication	Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2005
	Volume		Issue		Pages	109-116
	Keywords	Artificial intelligence; Decision support systems; Information retrieval; Information systems; Information use; Emergency response; Emergency situation; Expertise; Information seeking; Information seeking behaviors; Emergency services
	Abstract	Groups in emergency response environment may be confronted with problems that cannot be solved by following predefined procedures. They must therefore engage in a collective search for relevant information, cooperating and collaborating as they move towards the deadline. Information technologies and expertise may help shape group information seeking and determine its effectiveness. By understanding how response personnel search for information in emergencies and extending the findings to determine demands on information systems, we may begin to understand how to support and train for skillful information seeking in emergency situations. Accordingly, this research evaluates the impact of decision support systems and member expertise on group information-seeking behavior in a simulated emergency response environment. The results of the evaluation are then used to identify how information technologies may further support information seeking in emergency response.
	Address	Information Systems Department, New Jersey Institute of Technology, Newark, NJ, United States
	Corporate Author				Thesis
	Publisher	Royal Flemish Academy of Belgium	Place of Publication	Brussels	Editor	B. Van de Walle, B. Carle
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9076971099	Medium
	Track	RESEARCH METHODS	Expedition		Conference	2nd International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	552
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	Author	Rachel Samuels; John Eric Taylor; Neda Mohammadi
	Title	The Sound of Silence: Exploring How Decreases in Tweets Contribute to Local Crisis Identification			Type	Conference Article
	Year	2018	Publication	ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	Iscram 2018
	Volume		Issue		Pages	696-704
	Keywords	Crisis informatics, emergency response, flooding, hurricanes, social media
	Abstract	Recent research has identified a correlation between increasing Twitter activity and incurred damage in disasters. This research, however, fails to account for localized emergencies occurring in areas in which people have lost power, otherwise lack internet connectivity, or are uncompelled to Tweet during a disaster. In this paper, we analyze the correlation between daily Tweet counts and FEMA Building Level Damage Assessments during Hurricane Harvey. We find that the absolute deviation of Tweet counts from steady state is a potentially useful tool for the evolving information needs of emergency responders. Our results show this to be a more consistent and persistent metric for flood damage across the full temporal extent of the disaster. This shows that, when considering the varied information needs of emergency responders, social media tools that seek to identify emergencies need to consider both where Tweet counts are increasing and where they are dropping off.
	Address
	Corporate Author				Thesis
	Publisher	Rochester Institute of Technology	Place of Publication	Rochester, NY (USA)	Editor	Kees Boersma; Brian Tomaszeski
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-0-692-12760-5	Medium
	Track	Social Media Studies	Expedition		Conference	ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	2143
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	Author	Rae Zimmerman; Carlos E. Restrepo
	Title	Information technology (IT) and critical infrastructure interdependencies for emergency response			Type	Conference Article
	Year	2006	Publication	Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2006
	Volume		Issue		Pages	382-385
	Keywords	Critical infrastructures; Information systems; Public works; Electric power; Emergency response; Infrastructure interdependencies; Infrastructure technologies; Interdependencies; Natural disasters; Support services; Weak points; Emergency services
	Abstract	Information technologies and other critical infrastructures are interconnected in ways that can lead to vulnerabilities in the ability of these infrastructures to perform during natural disasters and acts of terrorism either to reduce adverse consequences or provide needed emergency response services. This research applies and adapts a number of indicators of infrastructure interdependency based on the authors' earlier research to determine where weak points and strengths occur in the interconnections between infrastructure technology and other infrastructure support services such as electric power and transportation, and where weak points create vulnerability that can be improved for more effective response in emergencies.
	Address	Robert F. Wagner Graduate School of Public Service, New York University, United States
	Corporate Author				Thesis
	Publisher	Royal Flemish Academy of Belgium	Place of Publication	Newark, NJ	Editor	B. Van de Walle, M. Turoff
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9090206019; 9789090206011	Medium
	Track	RESEARCH METHODS IN CRISIS DECISION MAKING	Expedition		Conference	3rd International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	1161
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	Author	Raj Prasanna; Lili Yang; Malcolm King
	Title	Evaluation of a software prototype for supporting fire emergency response			Type	Conference Article
	Year	2011	Publication	8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011	Abbreviated Journal	ISCRAM 2011
	Volume		Issue		Pages
	Keywords	Information systems; Software prototyping; Emergency response; Fire and rescue services; Fire emergencies; Fire fighters; First responders; Human computer interaction (HCI); Human computer interfaces; Situation awareness; Human computer interaction
	Abstract	Despite recent work on information systems, many first responders in the UK Fire and Rescue Services (FRSs) are unable to develop sufficient understanding of the situation to enable them to make good decisions. As a partial requirement of the development of information system for the UK fire and rescue services, a software prototype consisting of a number of human computer interfaces are developed and subsequently evaluated to explore how to present useful information for firefighters during their response operations. This paper exclusively discusses the findings arising from end-user demonstration sessions conducted via participative type of prototype evaluation which is aimed to understand the appropriateness and usefulness of the proposed software prototype. This paper contributes to improve the designing of the human computer interfaces and human computer interaction for supporting fire fighters during fire emergency response.
	Address	Loughborough University, United Kingdom
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Lisbon	Editor	M.A. Santos, L. Sousa, E. Portela
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9789724922478	Medium
	Track	User Centred Design Process for EMIS	Expedition		Conference	8th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	854
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	Author	Raj Prasanna; Lili Yang; Malcolm King
	Title	GDIA: A cognitive task analysis protocol to capture the information requirements of emergency first responders			Type	Conference Article
	Year	2009	Publication	ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives	Abbreviated Journal	ISCRAM 2009
	Volume		Issue		Pages
	Keywords	Information systems; Job analysis; Cognitive task analysis; Cta; Development and applications; Emergency response; Fire and rescue services; First responders; Gdia; Information requirement; Emergency services
	Abstract	As a partial requirement of the development of an information system for the UK fire and rescue services, this paper describes the development and application of a protocol capable of capturing the information requirements of fire and rescue first responders. After evaluating the existing techniques commonly used in difficult decision-making environments, a Goal Directed Information Analysis (GDIA) protocol is proposed. The clearly defined, repeatable steps of GDIA make it a requirements-gathering protocol which can be easily administered by an investigator without any prior knowledge or experience of the tool. This makes GDIA one of the very few information requirements-gathering protocols capable of capturing the requirements of the emergency-related domains.
	Address	Business School, Loughborough University, United Kingdom
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Gothenburg	Editor	J. Landgren, S. Jul
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9789163347153	Medium
	Track	Research Methods	Expedition		Conference	6th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	855
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	Author	Rebecca E. Carella; Susan P. McGrath
	Title	ARTEMIS personal area networks for emergency remote triage and information management			Type	Conference Article
	Year	2006	Publication	Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2006
	Volume		Issue		Pages	592-597
	Keywords	Automation; Personal communication systems; Risk management; Artemis; Automated systems; Embedded sensors; Emergency management; Emergency response; Patient survivals; Remote location; Situational awareness; Information management
	Abstract	The Automated Remote Triage and Emergency Management Information System (ARTEMIS) project seeks to provide situational awareness to all level of commands in order to increase patient survival rate during emergencies. By moving the burden of triage off of the medic and into an automated system, more time will be able to be spent on casualty care rather than assessment. Continual monitoring of responders and casualties will alert medics of critical changes in a patient's health that might normally have gone undetected after a patient is initially triaged. ARTEMIS employs a network of embedded sensors worn by responders and casualties to gather the data required for greater situational awareness and to relay the data back to appropriate levels of command both on the field and in remote locations.
	Address	Dartmouth College, United States
	Corporate Author				Thesis
	Publisher	Royal Flemish Academy of Belgium	Place of Publication	Newark, NJ	Editor	B. Van de Walle, M. Turoff
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9090206019; 9789090206011	Medium
	Track	PERSONAL AREA NETWORKS FOR EMERGENCY RESPONSE	Expedition		Conference	3rd International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	374
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	Author	Regis Elbez; Tacis Alevantis
	Title	The role of CECIS – Common Emergency Communication and Information System			Type	Conference Article
	Year	2004	Publication	Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2004
	Volume		Issue		Pages	81-85
	Keywords	Hardware; Cecis; Emergency communication; Emergency response; Information systems
	Abstract	We present in this paper the motivation for the European Common Emergency Communication and Information System CECIS, its objectives and functionalities. Â© Proceedings ISCRAM 2004.
	Address	Monitoring and Information Center, DG Environment D.3, European Commission, B-1049 Brussels, Belgium
	Corporate Author				Thesis
	Publisher	Royal Flemish Academy of Belgium	Place of Publication	Brussels	Editor	B. Van de Walle, B. Carle
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9076971080	Medium
	Track	Emergency Response Information Systems Design	Expedition		Conference	1st International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	105
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	Author	Rego Granlund; Helena Granlund; Nilda Dahlbäck; Björn J.E. Johansson
	Title	The effect of a geographical information system on communication in professional emergency response organizations			Type	Conference Article
	Year	2010	Publication	ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings	Abbreviated Journal	ISCRAM 2010
	Volume		Issue		Pages
	Keywords	Emergency services; Information systems; Societies and institutions; Command and control; Communication analysis; Communication pattern; Controlled experiment; Different distributions; Emergency response; Geographical positions; Micro-world simulations; Geographic information systems
	Abstract	This paper describes the basic communication analysis performed in a research project with an ambition to investigate the impact of geographical information system (GIS) on crisis management organizations. The goal is to compare the communication between command and control teams that have access to a GIS with geographical position information (GPS) capability in its command post with teams that only have access to paper maps. The method used is controlled experiments using the C3Fire micro-world. A total of 108 professionals, forming 18 teams, participated in the study. The participating professionals were members of Swedish municipal crisis management organizations. The result shows that the communication pattern connected to giving orders have a different distribution depending on if the teams used GIS or paper maps. The result also shows that the communication volume is reduced if the teams use GIS.
	Address	Linköpings universitet, Sweden; Swedish Defence Research Agency, Sweden
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Seattle, WA	Editor	S. French, B. Tomaszewski, C. Zobel
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN		Medium
	Track	Geo-Information Support	Expedition		Conference	7th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	544
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	Author	Richard McMaster; Chris Baber; Tom Duffy
	Title	The role of artefacts in Police emergency response sensemaking			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Command and control systems; Communication; Information systems; Law enforcement; Collaborative sensemaking; Command and control; Data collection; Distributed cognition; Emergency response; Qualitative study; Sensemaking; Technical factors; Emergency services
	Abstract	This paper presents a study of the role of artefacts in sensemaking during emergency response. A qualitative study was conducted with two UK Police Forces, with a particular focus on the role of artefacts in the creation and modification of sensemaking frames. This research demonstrates that sensemaking is a key component of emergency response Command and Control and that this activity is distributed across the individuals within the system. Collaborative sensemaking is coordinated via social and organisational means, supported by a range of private (informal) and shared (formal) artefacts, which function as resources for action – cueing frame seeking and frame-defined data collection. The study also reveals the role of narrative in bridging the gap between these two parallel sensemaking processes and raises implications for the further digitisation of the emergency response environment, demonstrating the importance of balancing social and technical factors in the design of ICT for emergency response. Â© 2012 ISCRAM.
	Address	University of Birmingham, United Kingdom
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Command and Control Studies	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	168
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	Author	Rob Grace; Michelle Potts
	Title	Opportunities for Multisensor Integration in Public-Safety Answering Points			Type	Conference Article
	Year	2022	Publication	ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	Iscram 2022
	Volume		Issue		Pages	895-904
	Keywords	Emergency response; sensemaking; public safety; remote sensing; emergency management
	Abstract	Public-Safety Answering Points (PSAPs) coordinate emergency response by gathering critical information from 911 callers for dispatch to first responders. However, PSAPs fail to gather this information if 911 callers are unable, unwilling, or unavailable to report key details about an emergency. To address this problem, early-adopter PSAPs employ communication specialists to gather multimedia information from multiple sensing tools, including automated alarms, cameras, government databases, location systems, open-source websites, social media, and alternative communication channels such as text-to-911. Using preliminary usage data from an early- adopter PSAP, this study identifies 11 breakdowns in 911 call taking that create opportunities for multisensor integration. This study then characterizes use cases for multisensor tools based on usage patterns observed across five incident types. These findings highlight multisensor integration as a critical area for crisis informatics research.
	Address	Texas Tech University; Chandler Police Department
	Corporate Author				Thesis
	Publisher		Place of Publication	Tarbes, France	Editor	Rob Grace; Hossein Baharmand
	Language	English	Summary Language		Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-82-8427-099-9	Medium
	Track	Visions for Future Crisis Management	Expedition		Conference
	Notes				Approved	no
	Call Number	ISCRAM @ idladmin @			Serial	2464
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	Author	Rui Chen; Raghav H. Rao; Raj Sharman; Shambhu J Upadhyaya; Catherine Cook-Cottone
	Title	Examination of emergency response from knowledge and psychology perspectives			Type	Conference Article
	Year	2010	Publication	ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings	Abbreviated Journal	ISCRAM 2010
	Volume		Issue		Pages
	Keywords	Information systems; Emergency response; Emergency Response Information Systems; Emergency response management; Knowledge; Organizational effectiveness; Psychological factors; Psychology; Research-in-progress; Emergency services
	Abstract	This research-in-progress examines the roles of technology and human systems in supporting emergency response management through the dual perspectives of knowledge and psychology. Task critical knowledge is linked to organizational effectiveness in delivering business value and psychological factors characterize the unique challenges of an emergency context. This exploratory research is among the first to develop a theoretical model based on these two important yet understudied theoretical aspects. The article contributes to the research development in emergency response information systems and sheds light on the organizational response management practice.
	Address	Ball State University, United States; State University of New York, Buffalo, United States
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Seattle, WA	Editor	S. French, B. Tomaszewski, C. Zobel
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN		Medium
	Track	Poster Session	Expedition		Conference	7th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	390
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	Author	Russell J. Graves
	Title	Key technologies for emergency response			Type	Conference Article
	Year	2004	Publication	Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2004
	Volume		Issue		Pages	133-138
	Keywords	Decision making; Information systems; Information technology; Societies and institutions; Application of information technologies; Co-ordinated control; Consequence management; Distributed operations; Emergency response; Incident Management; Multiple organizations; Terrorist incident; Emergency services
	Abstract	Emergency Response involves multiple organizations and teams, geographically distributed operations, and a high need for coordinated control and decision making. As incidents evolve, the number of involved organizations, the geographic distribution of involved entities, and the level and complexity of decision making all tend to grow. Information technology can contribute to managing these and related dimensions of an emergency. The work described in this paper is based on longstanding MITRE Corporation experience working with organizations that have severe and demanding requirements for managing complex, rapidly evolving situations, including military conflict, law enforcement engagements, natural disaster response, and terrorist incident response. Recently, we have conducted a series of detailed observations during emergency response exercises and planned events that resulted in identifying key elements for a successful application of information technologies during an emergency. Â© Proceedings ISCRAM 2004.
	Address	MITRE Corporation, 202 Burlington Road, Bedford, MA, United States
	Corporate Author				Thesis
	Publisher	Royal Flemish Academy of Belgium	Place of Publication	Brussels	Editor	B. Van de Walle, B. Carle
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9076971080	Medium
	Track	Emergency Response ICT	Expedition		Conference	1st International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	119
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