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Author Balogh, Z.; Gatial, E.; Dolatabadi, S.H.; Dlugolinský, Štefan; Saltarella, M.; Scipioni, M.P.; Grunwald, D.; Przybyszewski, M.P.; Majlingova, A.; Brodrechtova, Y.; Mojir, K.Y.; Olson, N.; Levak, J.; Chandramouli, K.
Title Communication Protocol for using Nontraditional Information Sources between First Responders and Citizens during Wildfires Type Conference Article
Year (down) 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023
Volume Issue Pages 152-165
Keywords Communication Protocol; Wildfires; Forest Fires; Drones; Mesh in the Sky; Emergency Response; First Responders
Abstract One of the biggest challenges faced during the wildfires is communication. A specific case represents the need to establish communication between first responders and the public. This paper presents a proposal for a generic protocol to ensure effective communication between fire fighters and many citizens at the incident site or in the surrounding area using nontraditional information sources such as a dedicated mobile app or social media. Specific challenges, concepts and technologies relevant to such communication are described specifically customized for forest fires and wildfires. The protocol itself is provided by proposing information flows between the involved actors. Moreover, several technologies including a Citizen Engagement Mobile App, an Edge Micro Data Center for forward command centers, a Mesh in the Sky communication infrastructure or a Dashboard integrating and displaying all the data in one place is shortly introduced. The presented paper is a work in progress.
Address Institute of Informatics, Slovak Academy of Sciences in Bratislava; Fincons SpA; ITTI Sp. z o.o.; Technical University in Zvolen; Swedish School of Library and Information Science, University of Borås; RiniGARD; Queen Mary University of London, United Kingdom
Corporate Author Thesis
Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
Language English Summary Language Original Title
Series Editor Hosssein Baharmand Series Title Abbreviated Series Title
Series Volume Series Issue Edition 1
ISSN 2411-3387 ISBN 979-8-218-21749-5 Medium
Track Technologies for First Responders Expedition Conference
Notes http://dx.doi.org/10.59297/YIJK9098 Approved no
Call Number ISCRAM @ idladmin @ Serial 2514
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Author Stensrud, R.; Valaker, S.
Title Methods to meet changes in the security environment a proposal of qualitative and quantitative assessment attributes for coordination performance Type Conference Article
Year (down) 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023
Volume Issue Pages 676-691
Keywords Modelling And Simulation; Multiteam Systems; Control Theory; Emergency Response
Abstract The use of methods to inform changes of command and control has long been important, in particular through empirical surveys and computational simulation. In this article, we focus on a particular type of control: “bump less” time-shift of authority during emergency response where it is not desirable to interrupt task resolution (Dess et al.,1984). As an example we address a particular type of control in a sociotechnical use case, i.e. ensuring coordinated action among human and non-human entities, and specifically use as a case shift of who ensures coordinated action when what entities are participating fluctuate over time, yet there is a need to sustain coordination (e.g. due to criticality of sustained performance). We do some work to detail a sociotechnical control mechanism and we present methods for examining the influence such control may have on performing both planned, prescribed, organizational task work as well as dynamic, non-prescribed tasks (Stanton et al., 2018). We argue that measures of high fidelity, with high specificity, defined before task resolution (feedforward) may be particularly important in prescribed change due to the possibility to define clear goals for coordinating and detailing who holds coordination authority. For dynamic change, on the other hand supporting technology that enable a sensing and processing of feedback the number of agents/entities undergoing change is not predetermined and the change of who is best suited to coordinate authority is less clear. Our theorizing is illustrated by using traditional linear control theory emulating shift of control nuanced by an emergency use case. In conclusion, we suggest future directions for research as well as practical implications.
Address Norwegian Defence Research Establishment; Norwegian Defence Research Establishment
Corporate Author Thesis
Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
Language English Summary Language Original Title
Series Editor Hosssein Baharmand Series Title Abbreviated Series Title
Series Volume Series Issue Edition 1
ISSN ISBN Medium
Track Command and Control Studies Expedition Conference
Notes http://dx.doi.org/10.59297/OQYD8914 Approved no
Call Number ISCRAM @ idladmin @ Serial 2556
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Author Alkusaibati, W.; Pilemalm, S.
Title Digitalized Co-production and Volunteerism in Emergency Response: a Literature Review Type Conference Article
Year (down) 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023
Volume Issue Pages 738-750
Keywords Digital; Co-Production; Volunteers; Emergency Response; Crisis Response
Abstract ICT-enabled or digitalized co-production of public services has become increasingly relevant to emergency response and crisis management. This study provides a literature review on this phenomenon, exploring both large-scale crises and frequent emergencies. We found that research in the domain is scarce and focuses mainly on the phenomenon in terms of digital volunteerism. In large-scale crises, they mostly refer to spontaneous forms of volunteering, and in smaller emergencies, to more organized volunteers that collaborate with a response organization over time. Similarities to digitalized co-production in the public sector generally include financial, administrative, ICT, and demographic factors. Differences include, e.g., aspects of coordination, support, and processing by formal actors. We argue that there are benefits of adding a theoretical co-production perspective to digital volunteerism in emergency response and that our literature review can guide future research on models and (the double) use of volunteers in both kinds of emergencies.
Address
Corporate Author Thesis
Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
Language English Summary Language Original Title
Series Editor Hosssein Baharmand Series Title Abbreviated Series Title
Series Volume Series Issue Edition 1
ISSN 2411-3387 ISBN 979-8-218-21749-5 Medium
Track Volunteers in Crisis Management/Emergency Response Expedition Conference
Notes http://dx.doi.org/10.59297/ARQO2281 Approved no
Call Number ISCRAM @ idladmin @ Serial 2562
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Author Tobias Hellmund; Manfred Schenk; Jürgen Moßgraber; Hans Springer; Reuter Jürgen; Philipp Hertweck
Title ELD-BS: The Digital Situation Dashboard for Baden-Württemberg Type Conference Article
Year (down) 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022
Volume Issue Pages 233-240
Keywords Crisis Management Software; Disaster Information Exchange; Information Tools in Emergency Response
Abstract This paper presents the Elektronische Lagedarstellung für den Bevölkerungsschutz (ELD-BS, engl. Electronic Situation Dashboard for civil protection), a software suite for managing crisis relevant information in the German federal state Baden-Württemberg. ELD-BS serves as an easy-to-use and functional tool to support administration work in larger operational situations and in the event of a disaster. The ELD-BS supports communication and data exchange between the authorized access points in the event of an incident, yet it does not replace the formal reporting channels and the communication between the units involved in the operation. ELD-BS is conceptually intended for the overarching use of the administrative levels and particularly allows the exchange of information between the administrative authorities in large-scale operations. The software suite comprises 4 applications, which are accessible from the web and offer different functionalities during crisis response. This paper introduces the individual components and their interaction.
Address Fraunhofer IOSB; Fraunhofer IOSB; Fraunhofer IOSB; Fraunhofer IOSB; Fraunhofer IOSB; Ministry of Interior, Digitization, and Migration Baden-Württemberg
Corporate Author Thesis
Publisher Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand
Language English Summary Language Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium
Track Applications, Tools and Components for Crisis Management Expedition Conference
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2413
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Author Cendrella Chahine; François Peres; Thierry Vidal; Mohamad El Falou
Title Functional and Dysfunctional Modelling and Assessment of an Emergency Response Plan Type Conference Article
Year (down) 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022
Volume Issue Pages 363-375
Keywords Crisis management; risk analysis; FMECA; BPMN; emergency response plan
Abstract The objective of crisis management is to limit the impact of a feared event that has occurred and to restore the conditions corresponding to a nominal situation. In this context, we will focus on emergency response plans for mass casualty crises. In this paper, we propose a functional modelling of the French generic emergency plan, ORSEC plan, using the Business Process Model and Notation (BPMN). On the basis of this representation, a dysfunctional analysis is performed from a new approach identifying Failure mode, effects and criticality analysis (FMECA), in order to better anticipate, the events likely to interrupt the intervention plan. This work will then be used in a multi-agent dynamic planning and scheduling model to allow an actor to choose among the dynamic planning approaches the one that allows him/her to reach his/her goal.
Address ULF Liban/LGP-ENIT
Corporate Author Thesis
Publisher Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand
Language English Summary Language Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium
Track Command and Control Studies Expedition Conference
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2424
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Author Viktor Sköld Gustafsson; Tobias Andersson Granberg; Sofie Pilemalm; Martin Waldemarsson
Title Managing Natural Hazards in Sweden – Needs for Improved Information and Decision Support Systems Type Conference Article
Year (down) 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022
Volume Issue Pages 376-384
Keywords Emergency response; extreme weather events; command and control; needs analysis
Abstract This paper explores opportunities for information systems to support emergency response to multiple natural hazards. Interviews were conducted with 12 representatives from actors of the Swedish emergency response system about response to multiple natural hazards. Challenges and needs connected to five themes influencing the response effort were identified: Cooperation, Resource management, Command and control, Common operational picture, and Risk management. The results illuminate a lack of technology to support decisions and analyses during emergency response to both single and multiple natural hazards. Based on this, the paper suggests and discusses information systems and decision support tools to assist in satisfying the identified needs. The findings can inform policy makers in emergency response of where to concentrate the development of collaborative preparedness and response work, and the scientific community of future research directions.
Address Linköping University; University of Agder
Corporate Author Thesis
Publisher Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand
Language English Summary Language Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium
Track Command and Control Studies Expedition Conference
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2425
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Author Sofie Pilemalm
Title Barriers to Digitalized Co-production: the Case of Volunteer First Responders Type Conference Article
Year (down) 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022
Volume Issue Pages 782-790
Keywords digitalization; co-production; ICT; volunteers; emergency response
Abstract Information and communication technology (ICT) and digitalization are often seen as enablers of co-production. But if its potential is not implemented, technology will rather act as a barrier. In Sweden, new types of “hybrid” co-production initiatives that engage civil citizen volunteers as first responders emerged a decade ago. Even though the benefits are recognized, the initiatives’ expansion are hampered by the ICT solutions. In this study, we explore why, by comparing the perspectives of national authorities, needs-owners, suppliers, and end-users. We describe the barriers, e.g., insufficient geofencing, to develop ICT for various mobile platforms, unavailability of a joint API, competitiveness and double roles among stakeholders, and ICT costs. We suggest how to address the barriers and argue that digitalized co-production of the type presented will likely increase. Here our study can contribute to the successive accumulation of knowledge.
Address Department of Science and Technology, Linköping university, Department of Information Systems, University of Agder
Corporate Author Thesis
Publisher Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand
Language English Summary Language Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium
Track Technologies for First Responders Expedition Conference
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2455
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Author Katelynn Kapalo; Kevin Pfeil; Joseph Bonnell; Joseph LaViola
Title Evaluating the Impact of 2D vs. 3D Building Plans for Fireground Incident Command Decision-Making Type Conference Article
Year (down) 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022
Volume Issue Pages 824-835
Keywords Emergency response; firefighting; building construction; virtual reality; human-computer interaction; pre-incident planning
Abstract Building construction and building layout represent two key critical pieces of information for a fire suppression operation. However, fireground incident commanders (FGCs) frequently do not have access to critical, updated information about a structure, including details that could potentially support more effective response. This gap in the information pipeline has led to significant injuries and fatalities for both civilians and first responders. Towards this end, this paper focuses on evaluating the efficacy of a user interface prototype for supporting decision-making during a simulated commercial structure fire. Sixty-four firefighters (n = 64) from North America participated in this study. Overall, there were no statistical differences in the performance of the firefighters between the two experimental conditions (2D vs. 3D). This study provides preliminary support for the use of 3D models in pre-incident planning practices. More importantly, this initial data serves as a baseline for the development of evidence-based standards for displaying pre-incident planning information to FGCs digitally.
Address University of Nebraska at Omaha; University of Central Florida; Phoenix Fire Department; University of Central Florida
Corporate Author Thesis
Publisher Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand
Language English Summary Language Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium
Track Usability and Universal Design of ICT for Emergency Management Expedition Conference
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2458
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Author Rob Grace; Michelle Potts
Title Opportunities for Multisensor Integration in Public-Safety Answering Points Type Conference Article
Year (down) 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022
Volume Issue Pages 895-904
Keywords Emergency response; sensemaking; public safety; remote sensing; emergency management
Abstract Public-Safety Answering Points (PSAPs) coordinate emergency response by gathering critical information from 911 callers for dispatch to first responders. However, PSAPs fail to gather this information if 911 callers are unable, unwilling, or unavailable to report key details about an emergency. To address this problem, early-adopter PSAPs employ communication specialists to gather multimedia information from multiple sensing tools, including automated alarms, cameras, government databases, location systems, open-source websites, social media, and alternative communication channels such as text-to-911. Using preliminary usage data from an early- adopter PSAP, this study identifies 11 breakdowns in 911 call taking that create opportunities for multisensor integration. This study then characterizes use cases for multisensor tools based on usage patterns observed across five incident types. These findings highlight multisensor integration as a critical area for crisis informatics research.
Address Texas Tech University; Chandler Police Department
Corporate Author Thesis
Publisher Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand
Language English Summary Language Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium
Track Visions for Future Crisis Management Expedition Conference
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2464
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Author Congcong Wang; Paul Nulty; David Lillis
Title Crisis Domain Adaptation Using Sequence-to-Sequence Transformers Type Conference Article
Year (down) 2021 Publication ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2021
Volume Issue Pages 655-666
Keywords Domain Adaptation, Emergency Response, Social media, Transformers
Abstract User-generated content (UGC) on social media can act as a key source of information for emergency responders incrisis situations. However, due to the volume concerned, computational techniques are needed to effectively filter and prioritise this content as it arises during emerging events. In the literature, these techniques are trained using annotated content from previous crises. In this paper, we investigate how this prior knowledge can be best leveraged for new crises by examining the extent to which crisis events of a similar type are more suitable for adaptation tonew events (cross-domain adaptation). Given the recent successes of transformers in various language processing tasks, we propose CAST: an approach for Crisis domain Adaptation leveraging Sequence-to-sequence Transformers. We evaluate CAST using two major crisis-related message classification datasets. Our experiments show that ourCAST-based best run without using any target data achieves the state of the art performance in both in-domain and cross-domain contexts. Moreover, CAST is particularly effective in one-to-one cross-domain adaptation when trained with a larger language model. In many-to-one adaptation where multiple crises are jointly used as the source domain, CAST further improves its performance. In addition, we find that more similar events are more likely to bring better adaptation performance whereas fine-tuning using dissimilar events does not help for adaptation. To aid reproducibility, we open source our code to the community.
Address University College Dublin; University College Dublin; University College Dublin
Corporate Author Thesis
Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Anouck Adrot; Rob Grace; Kathleen Moore; Christopher W. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 978-1-949373-61-5 ISBN Medium
Track Social Media for Disaster Response and Resilience Expedition Conference 18th International Conference on Information Systems for Crisis Response and Management
Notes wangcongcongcc@gmail.com Approved no
Call Number ISCRAM @ idladmin @ Serial 2362
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Author Cornelius Dold; Christopher Munschauer; Ompe Aimé Mudimu
Title Real-Life Exercises as a Tool in Security Research and Civil Protection – Options for Data Collections Type Conference Article
Year (down) 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020
Volume Issue Pages 244-250
Keywords Real-Life Exercises; Data Collection; Emergency Response; Civil Protection; Large-Scale Exercises
Abstract A real-life exercise is a scientific method used by the TH Köln to generate data sets of new technologies and operational concepts derived from research projects. The Institute of Rescue Engineering and Civil Protection (German acronym: IRG) uses a real-time locating system (RTLS), video surveillance, observers and a mass casualty incident benchmark to generate motion profiles, information flows and information on the quality of care. In this practitioner paper these different methods will be discussed and the combination of different data is described. Furthermore, an outlook is given on the extent to which the method will be improved and expand-ed in the future. Concluding it can be said that the combination of all collected data is essential for the evalua-tion of a real-life exercise in security research or civil protection.
Address TH Köln – University of Applied Sciences, Cologne; TH Köln – University of Applied Sciences, Cologne; TH Köln – University of Applied Sciences, Cologne
Corporate Author Thesis
Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Amanda Hughes; Fiona McNeill; Christopher W. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 978-1-949373-27-24 ISBN 2411-3410 Medium
Track Analytical Modeling and Simulation Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management
Notes cornelius.dold@th-koeln.de Approved no
Call Number Serial 2225
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Author Lennart Landsberg; David Ganske; Christopher Munschauer; Ompe Aimé Mudimu
Title Using Existing Data to Support Operational Emergency Response in Germany – Current Use Cases, Opportunities and Challenges Type Conference Article
Year (down) 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020
Volume Issue Pages 406-415
Keywords Emergency Response; Data Analytics; Artificial Intelligence (AI); Dispatch Strategies; Resilience
Abstract The availability of resources in the fire and ambulance services in Germany is facing a radical change. Demographic and social transition is reducing the availability of volunteer personnel, and increasing traffic congestion in cities is resulting in longer travel times for emergency vehicles. This paper presents the findings of the definition phase of a research project that addresses these changes. It shows the basic idea of how resilience of fire and ambulance services can be improved by analyzing operational data from past incidents using artificial intelligence (AI). The primary objective is the development of a decision support system for control center dispatchers, which ensures optimal use of available resources. As the result of the definition phase, this paper gives an overview of existing data, current as well as future use cases and also highlights risks and challenges that have to be considered.
Address TH Köln; TH Köln; TH Köln; TH Köln
Corporate Author Thesis
Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Amanda Hughes; Fiona McNeill; Christopher W. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 978-1-949373-27-39 ISBN 2411-3425 Medium
Track Data and Resilience: Opportunities and Challenges Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management
Notes lennart_walter.landsberg@th-koeln.de Approved no
Call Number Serial 2240
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Author Tobias Andersson Granberg; Carl-Oscar Jonson; Erik Prytz; Krisjanis Steins; Martin Waldemarsson
Title Sensor Requirements for Logistics Analysis of Emergency Incident Sites Type Conference Article
Year (down) 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020
Volume Issue Pages 952-960
Keywords Sensors; Emergency Response Planning; Tracking; Team Interaction
Abstract Using sensors to collect data at emergency incident sites can facilitate analysis of the logistic operations. This can be used to improve planning and preparedness for new operations. Furthermore, real-time information from the sensors can serve as operational decision support. In this work in progress, we investigate the requirements on the sensors, and on the sensor data, to facilitate such an analysis. Through observations of exercises, the potential of using sensors for data collection is explored, and the requirements are considered. The results show that the potential benefits are significant, especially for tracking patients, and understanding the interaction between the response actors. However, the sensors need to be quite advanced in order to capture the necessary data.
Address Linköping University, Department of Science and Technology; Linköping University, Center for Disaster Medicine and Traumatology, and Department of Biomedical and Clinical Sciences; Linköping University, Department of Computer and Information Science; Linköping University, Department of Science and Technology; Linköping University, Department of Science and Technology
Corporate Author Thesis
Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Amanda Hughes; Fiona McNeill; Christopher W. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 978-1-949373-27-85 ISBN 2411-3471 Medium
Track Technologies for First Responders Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management
Notes tobias.andersson.granberg@liu.se Approved no
Call Number Serial 2286
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Author Haya Aldossary; Graham Coates
Title A Preliminary Optimisation-based Approach to Coordinate the Response of Ambulances in Mass Casualty Incidents Type Conference Article
Year (down) 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords MCIs, Optimization-based approach, Co-ordination, Emergency response.
Abstract Mass Casualty Incidents (MCIs) may occur with no notice and require a rapid response to manage the casualties and arrange their transportation to hospitals. MCIs may result in different numbers of casualties and fatalities. Further, response time can play a crucial role in reducing fatalities and protecting lives. This paper reports on a preliminary optimisation-based approach, termed MCIER, which has been developed to co-ordinate the response of ambulances to multiple MCIs. In this approach, a realistic representation of the road network is modelled for the geographical area of interest. Also, a Neighbourhood Search Algorithm (NSA) has been developed in order to find the optimum solution to the problem under consideration. A hypothetical case study of a MCI in Newcastle-upon-Tyne has been considered to investigate the effect on response time of the time of day, and day of week, on which the incident occurs.
Address Newcastle University, United Kingdom
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T1- Analytical Modeling and Simulation Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1952
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Author Marco Polo Ruiz Herrera; Juan Sánchez Díaz
Title Improving Emergency Response through Business Process, Case Management, and Decision Models Type Conference Article
Year (down) 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Emergency response, Knowledge-intensive business, Business Process Model and Notation, Case Management Model and Notation, Decision Model and Notation
Abstract The emergency procedures contain a set of actions responsible for providing the necessary corrective measures to address an emergency. The relevance of contextual knowledge during emergency responses is of utmost importance since many decisions are made from the information gathered in real time that sometimes conflicts with the formal knowledge specified in the emergency plan. Consequently, tools that support the emergency plan mentioned must be sensitive to context and allow decision making at the time an emergency takes place. We demonstrate how Case Management Modeling Notation (CMMN) along with Decision Model and Notation (DMN) are very suitable approaches to obtain a flexible model adapted to the context-driven response processes.
Address Universitat Politècnica de València, Spain
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T1- Analytical Modeling and Simulation Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1944
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Author Elina Ramsell; Tobias Andersson Granberg; Sofie Pilemalm
Title Identifying functions for smartphone based applications in volunteer emergency response Type Conference Article
Year (down) 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Voluntary emergency response, ICT, smartphone application, end users, co-production.
Abstract Emergency response organisations struggle with resource constraints and thereby faces challenges in providing

high-quality public services. Utilising voluntary first responders is one way to address these challenges. There

are different types of volunteers who can help at an emergency site, e.g. citizen volunteers or voluntary

professionals from other occupations. To successfully engage with and utilise these resources, adequate

information and communication technology (ICT) is necessary. In this meta-study, combining and further

exploring two previous studies, the aim is to identify, analyse and evaluate suitable functions for smartphone

applications that can be used to dispatch and support volunteers. The results show that the functions can be

divided into essential ones that are necessary for the response to work at all, and others that might contribute to a

more effective response. The study also shows that the same functions can be used for different volunteer

groups.
Address Linköping University, Sweden
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T11- Community Engagement & Healthcare Systems Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1876
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Author Christoph Amelunxen; Janina Isabella Sander
Title Information collection using process visualisation in the risk management concept for emergency response Type Conference Article
Year (down) 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Pictogram-based process visualisation, risk management, risk identification, emergency response, CBRN
Abstract Security-critical processes of emergency response are part of a complex system of people, organisation and

technology. They are often characterised by their own dynamics, interconnectedness and information deficits. In

addition, a wide variety of stakeholders, some from different organisations, work together, each specialising in a

specific area. In order to capture this (process-) knowledge in risk management, information from the experts is

necessary. However, experts are difficult to access, often separated locally, cost-intensive and usually have little

time (discussion-) capacity. A pictogram-based process visualisation was developed within the risk management

concept. The method could be validated within a European project in an expert workshop. This was done using

the example of a CBRN mass casualty incident. By using the methods presented, very good qualitative and

quantitative results can be achieved from the perspectives of various organisations and their experts. The limited

resource ?expert? is used optimally.
Address Paderborn University, Germany
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T7- Planning, Foresight and Risk Analysis Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1977
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Author Xiaoyong Ni; Hong Huang; Shiwei Zhou; Boni Su; Jianchun Zheng; Wei Zhu; Huali Liu
Title Simulation of The Urban Waterlogging and Emergency Response Strategy at Subway Station's Entry-exit Platform in Heavy Rainstorm Type Conference Article
Year (down) 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018
Volume Issue Pages 99-120
Keywords Simulation, urban waterlogging, subway stations, emergency response strategy
Abstract Underground space like subway stations is prone to be flooded which can lead to severe and unpredictable damage and even threaten human lives. In this paper, four groups of contrastive simulation of urban waterlogging at two subway stations' entry-exit platforms in heavy rainstorm are conducted, and emergency response strategies are suggested. A waterlogging simulation method named UPFLOOD based on shallow water equations is proposed considering complex topography. It has been found that the waterlogging at subway station's entry-exit platforms is easily influenced by several factors and the site selection of the subway stations is very important. A disaster process construction method based on PN model is proposed and it has been found that the response strategies including plugging, drainage and evacuation are important for disaster mitigation. This study helps decision makers to response quickly to meet the emergency of the waterlogging disaster at subway stations caused by heavy rainstorm.
Address
Corporate Author Thesis
Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszeski
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium
Track Analytical Modeling and Simulation Expedition Conference ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 2093
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Author Peter Berggren; Mateo Herrera Velasquez; Jenny Pettersson; Oscar Henning; Henrik Lidberg; Björn J E Johansson
Title Reflection in Teams for Training of Prehospital Command and Control Teams Type Conference Article
Year (down) 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018
Volume Issue Pages 203-211
Keywords Emergo Train System, training, pre-hospital, medical command and control, emergency response
Abstract Prehospital command and control (PS) is a structure for handling medical accidents in Sweden. It includes terminology, command structure, roles, and performance indicators. The concept is taught and trained at the Centre for Teaching and Research in Disaster Medicine and Traumatology (KMC). The concept is trained using a mixture of lectures, simulation based exercises, and scenario designed by the participants. The scenarios are ran in Emergo Train System (ETS), a versatile and flexible table-top simulation platform, where medical command and control can be trained and evaluated. The purpose of this study was to develop structure for feedback and reflection by using a measure of shared understanding. The empirical study presents how the Shared Priorities instrument can be used to provide structured feedback for training. The paper is concluded with a discussion on how the empirical findings can be integrated in training prehospital medical command and control.
Address
Corporate Author Thesis
Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszeski
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium
Track Command and control studies Expedition Conference ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 2100
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Author Rachel Samuels; John Eric Taylor; Neda Mohammadi
Title The Sound of Silence: Exploring How Decreases in Tweets Contribute to Local Crisis Identification Type Conference Article
Year (down) 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018
Volume Issue Pages 696-704
Keywords Crisis informatics, emergency response, flooding, hurricanes, social media
Abstract Recent research has identified a correlation between increasing Twitter activity and incurred damage in disasters. This research, however, fails to account for localized emergencies occurring in areas in which people have lost power, otherwise lack internet connectivity, or are uncompelled to Tweet during a disaster. In this paper, we analyze the correlation between daily Tweet counts and FEMA Building Level Damage Assessments during Hurricane Harvey. We find that the absolute deviation of Tweet counts from steady state is a potentially useful tool for the evolving information needs of emergency responders. Our results show this to be a more consistent and persistent metric for flood damage across the full temporal extent of the disaster. This shows that, when considering the varied information needs of emergency responders, social media tools that seek to identify emergencies need to consider both where Tweet counts are increasing and where they are dropping off.
Address
Corporate Author Thesis
Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszeski
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium
Track Social Media Studies Expedition Conference ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 2143
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Author Elmhadhbi Linda; Karray Mohamed Hedi; Archimède Bernard
Title Towards an Operational Emergency Response System for Large Scale Situations: POLARISC Type Conference Article
Year (down) 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018
Volume Issue Pages 778-785
Keywords Emergency response, Emergency Response System, Semantic interoperability, Ontology.
Abstract After a lot of recent natural and human-made disasters all over the word, the large scale emergency response process is becoming very critical and challenging. Lives can be lost and property can be harmed. To respond to these major threats, an effective operational emergency response system needs to address the necessity of data sharing, information exchange and correlation between different Emergency Responders (ERs) including firefighters, police, health care services, army, municipality and so on to successfully respond to large scale disasters. Therefore, the goal of this paper is to introduce POLARISC, an interoperable software solution based on a common and modular ontology shared by all the ERs. Its main objective is to solve the problem of semantic difference and heterogeneity of data to guarantee a common understanding among the various ERs in order to coordinate and to obtain a real time operational picture of the situation.
Address
Corporate Author Thesis
Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszeski
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium
Track Universal Design of ICT in Emergency Management Expedition Conference ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 2150
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Author Klaus Kremer
Title Critical human factors in UI design:How calm technology can inform anticipatory interfaces for limited situational awareness Type Conference Article
Year (down) 2018 Publication Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. Abbreviated Journal Iscram Ap 2018
Volume Issue Pages 286-294
Keywords HCI, NUI, calm technology, perception, emergency response
Abstract Contemporary information and wayfinding design often disregard the changing personal circumstances and mental state of the user. This paper explores concepts and methodologies in user interface (UI) and user experience (UX) design to increase comprehension and retention through the inclusion of human centered design principles and a focus on the participants' individual context, mental state and abilities. The paper focuses on human factors and comprehension in fast changing situations demanding a sudden high cognitive load from the affected. In a highly stressed condition, visual perception and situation awareness may be restricted due to the impact of sensory symptoms (panic, tunnel vision or limited motor skills), thus calling for a linear course of action to enable the user to concentrate at the task at hand. Many user interfaces (UI) are designed for a specific task, but are limited in function if used in a context contrary to its original intent. Paired with the real-time data collecting abilities of current mobile devices, the model of calm technology can offer new ways of implementing anticipatory and adaptive UI in applications. Calm technology is capable of seamlessly moving in and out of the periphery of the experience and only comes into focus when needed. It can be consciously included, but intentionally unnoticeable features of a design utilising contextual information to adapt its behaviour and aid in calming an agitated person. Considering and incorporating the concepts of calm technology as a second layer into every day applications can not only aid in the perception of the displayed information but also offer an advantage in timely decision making.
Address School of Design/ Massey University
Corporate Author Thesis
Publisher Massey Univeristy Place of Publication Albany, Auckland, New Zealand Editor Kristin Stock; Deborah Bunker
Language English Summary Language Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN ISBN Medium
Track Human centred design for collaborative systems supporting 4Rs (Reduction, Readiness, Response and Recovery) Expedition Conference
Notes Approved no
Call Number Serial 1642
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Author Cécile L'Hermitte; William Wang; Eric Deakins
Title Exploring the Physical Internet concept to improve disaster relief operations Type Conference Article
Year (down) 2018 Publication Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. Abbreviated Journal Iscram Ap 2018
Volume Issue Pages 12-27
Keywords Emergency Response; Disaster Relief; Physical Internet; Logistics; Supply Chain Management
Abstract Successful disaster relief operations call for responsive and flexible movements of goods in order to make the relief items available when and where they are needed by the affected communities. The objective of this explorative research is to investigate the applicability of the Physical Internet to emergency relief operations. The Physical Internet is a groundbreaking logistical system in which standardised, modular packages are automatically routed from origin to destination through a hyperconnected network of logistics providers and facilities. Although the concept is receiving growing attention from academics, practitioners and policy makers, research in the disaster management context is virtually non-existent. Based on a review of the relevant academic literature and publicly available information from emergency responding agencies and the media, we firstly use the Kaikoura earthquake that occurred in the South Island of New Zealand on 14th November 2016 to identify six key requirements that support the efficient movement of relief items in the aftermath of a disaster. We then identify six characteristics of the Physical Internet and explore how these characteristics can support the requirements of emergency response operations. We conclude that the Physical Internet principles have the potential to enhance the speed, flexibility and reliability of emergency responses. In other words, a fully integrated and collaborative logistics system in which relief items and information move seamlessly across a web of interconnected transport modes and operators can increase the efficient deployment of urgently needed relief items. This study extends the Physical Internet principles to emergency relief operations and identifies new ways of improving and optimising the logistics of emergency responses. In doing so, this research aims to stimulate debate within the disaster relief sector.
Address University of Waikato; University of Waikato; University of Waikato
Corporate Author Thesis
Publisher Massey Univeristy Place of Publication Albany, Auckland, New Zealand Editor Kristin Stock; Deborah Bunker
Language English Summary Language Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN ISBN Medium
Track Resilience to cope with the unexpected Expedition Conference
Notes Approved no
Call Number Serial 1648
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Author Fatemeh Hendijani Fard; Cooper Davies; Frank Mauer
Title Agile Emergency Responses Using Collaborative Planning HTN Type Conference Article
Year (down) 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 857-867
Keywords Collaborative emergency response planning; emergency operations center; emergency response knowledge base; decision support systems; hierarchical task network
Abstract Emergency response planning is a complex task due to multiple organizations involved, different planning considerations, etc. Using artificial intelligence collaborative planning helps in the automatic planning for complex situations. Analyzing all impacting factors along with plans that are executable can facilitate the decision making in Emergency Operations Centers for an agile emergency response. A main component of a planner is a knowledge base. Although many systems are developed to support decision making in emergency response or recovery, they either focus on specific or small organizations, or rely on simulations. To the best of our knowledge, there is a gap that there is no common knowledge base for provincial level mass emergencies for automatic planners. The multiplicity of the emergency response documents and their structure makes the knowledge acquisition complex. In this paper, we explain the process of extracting knowledge based on hierarchical task networks and how it speeds up the reactivity to a disaster.
Address University of Calgary – Calgary AB
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track New Technologies for Crisis Management Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2071
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Author Samuel Lee Toepke
Title Temporal Sampling Implications for Crowd Sourced Population Estimations from Social Media Type Conference Article
Year (down) 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 564-571
Keywords Population estimation; emergency response; temporal sampling; volunteered geospatial information; data mining
Abstract Understanding the movements of a population throughout the 24-hour day is critical when directing disaster response in an urban area. An emergency situation can develop rapidly, and understanding the expected locations of groups of people is required for the success of first responders. Recent advances in modern consumer technologies have facilitated the generation, sharing and mining of an extensive amount of volunteered geographic information. Users leverage inexpensive smart devices, pervasive Internet connections and social media services to provide data about geospatial locations. Using an enterprise system, it is possible to aggregate this freely available, geospatially enabled data and create a population estimation with high spatiotemporal resolution, via a heat map. This investigation explores the effects of different temporal sampling periods when creating such estimations. Time periods are selected, estimations are generated for several large urban areas in the western United States, and comparisons of the results are shown/discussed.
Address Private Engineering Firm
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Social Media Studies Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2044
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