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Author (up) Jonas Lundberg; Rego Granlund; Annevi Fredäng pdf  isbn
openurl 
  Title Scenario play workshops – Co-design ofemergency response scenarios for information technology design in collaboration with emergency response personnel Type Conference Article
  Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Design; Information systems; Natural resources management; Personnel training; Resource allocation; Co-designs; Dynamic planning; Emergency response; Functional resonance; Resilience; Emergency services  
  Abstract We describe a co-design method for emergency response scenario creation, to support the evaluation of new information technologies. The aim of our use of the method were to achieve scenarios that could be used in experiments or training sessions with professional emergency response personnel. We have analyzed how the method facilitated the design of scenarios (events, resource demands, communication between players), and the description of constraints in a resource management matrix. Our research indicates that the resource management matrix could be an important complement to function-centric analysis methods such as Functional Resonance Analysis Method (FRAM). We also illustrate how the interplay between play and situation description allowed us to simultaneously design and validate the scenarios with respect to playability versus resource demands. We discuss how the resource matrix can be used to adjust the validated scenarios after the design sessions. © 2012 ISCRAM.  
  Address Linköping University, Sweden; Santa Anna Research Institute, Sweden; Räddningstjänsten Östra Götaland, Sweden  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Human Experiences in the Design of Crisis Response and Management Services and Systems Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 159  
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Author (up) Jonathan L. Barr; Annie M. Boek Peddicord; Russ Burtner; Heidi A. Mahy pdf  isbn
openurl 
  Title Current domain challenges in the emergency response community Type Conference Article
  Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011  
  Volume Issue Pages  
  Keywords Communication; Decision support systems; Information systems; Knowledge management; Data access; Decision supports; Domain challenges; Gap analysis; Information environment; Knowledge transfer; Resource management; Situational awareness; Emergency services  
  Abstract This paper describes the development of a framework targeted to technology providers to better understand the grand domain challenges of the emergency response and management community (EM). In developing this framework, Pacific Northwest National Laboratory (PNNL) researchers interviewed subject matter experts (SMEs) across the EM domain and corroborated these findings with current literature. We are presently examining relationships and dependencies within the framework. We anticipate that a thorough understanding of these gaps and dependencies will allow for a more informed approach to prioritizing research, developing tools, and applying technology to enhance performance in the EM community.  
  Address Pacific Northwest National Laboratory, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789724922478 Medium  
  Track Advanced Research Methods and Unconventional Results Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 288  
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Author (up) Jong Yul Kim; Wonsang Song; Henning Schulzrinne pdf  isbn
openurl 
  Title An enhanced VoIP emergency services prototype Type Conference Article
  Year 2006 Publication Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2006  
  Volume Issue Pages 102-109  
  Keywords Emergency services; Information systems; Voice/data communication systems; Location information; Physical locations; Public safety answering points; Sip; Third parties; Virginia; VoIP; Internet telephony  
  Abstract In this document we describe enhancements made to the prototype for emergency services in VoIP originally proposed and implemented in (Mintz-Habib, Rawat, Schulzrinne and Wu, 2005). In particular, we describe alternative methods of acquiring the physical location of an emergency caller and a novel way of using location information to determine call destination. We also introduce psapd, an enhanced third party call controller at the public safety answering point (PSAP), and discuss new features made possible by psapd. Preparations are underway in Texas and Virginia to install and test the enhanced prototype.  
  Address Department of Computer Science, Columbia University, United States  
  Corporate Author Thesis  
  Publisher Royal Flemish Academy of Belgium Place of Publication Newark, NJ Editor B. Van de Walle, M. Turoff  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9090206019; 9789090206011 Medium  
  Track COMMUNICATION CHALLENGES IN EMERGENCY RESPONSE Expedition Conference 3rd International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 651  
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Author (up) José H. Canós-Cerdá; Carmen Penadés; Carlos Solís; Marcos R. S. Borges; Manuel Llavador pdf  openurl
  Title Using spatial hypertext to visualize composite knowledge in emergency responses Type Conference Article
  Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010  
  Volume Issue Pages  
  Keywords Hypertext systems; Information systems; Knowledge management; Management information systems; Risk management; Contextual information; Contextual knowledge; Emergency management systems; Emergency response; Emergency response plans; Knowledge frameworks; Spatial hypertext; Underground transportation systems; Emergency services  
  Abstract Having the right information at the right time is crucial to make decisions during emergency responses. To fulfill this requirement, emergency management systems must provide emergency managers with knowledge management and visualization tools. The goal is twofold: on one hand, to organize knowledge coming from different sources, mainly the emergency response plans (the formal knowledge) and the information extracted from the emergency development (the contextual knowledge); on the other hand, to enable effective access to information. Formal and contextual knowledge sets are mostly disjoint; however, there are cases in which a formal knowledge piece may be updated with some contextual information, constituting what we call the composite knowledge. In this paper, we extend a knowledge framework with the notion of composite knowledge, and use spatial hypertext to visualize this type of knowledge. We illustrate our proposal with a case study on accessing to information during an emergency response in an underground transportation system.  
  Address Dept. of Computer Science (DSIC), Universidad Politécnica de Valencia, Valencia, Spain; Lero, The Irish Software Engineering Research Centre, University of Limerick, Limerick, Ireland; Graduate Program in Informatics, Instituto de Matemática and NCE, Federal University of Rio de Janeiro, Rio de Janeiro, Brazil  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN Medium  
  Track Human-Computer Interaction Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 366  
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Author (up) Justine I. Blanford; Jase Bernhardt; Alexander Savelyev; Gabrielle Wong-Parodi; Andrew M. Carleton; David W. Titley; Alan M. MacEachren pdf  isbn
openurl 
  Title Tweeting and tornadoes Type Conference Article
  Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014  
  Volume Issue Pages 319-323  
  Keywords Geographic information systems; Information systems; Social networking (online); Tornadoes; Emergency response; Message warnings and alerts; Risk communication; Situational awareness; Twitter; Emergency services  
  Abstract Social Media and micro-blogging is being used during crisis events to provide live up-to-date information as events evolve (before, during and after). Messages are posted by citizens or public officials. To understand the effectiveness of these messages, we examined the content of geo-located Twitter messages (“tweets”) sent during the Moore, Oklahoma tornado of May 20th, 2013 (+/-1day) to explore the spatial and temporal relationships of real-time reactions of the general public. We found a clear transition of topics during each stage of the tornado event. Twitter was useful for posting and retrieving updates, reconstructing the sequence of events as well as capturing people's reactions leading up to, during and after the tornado. A long-term goal for the research reported here is to provide insights to forecasters and emergency response personnel concerning the impact of warnings and other advisory messages.  
  Address GeoVISTA Center, Pennsylvania State University, United States; Geography Dept, Pennsylvania State University, United States; Dept of Engineering and Public Policy, Carnegie-Mellon University, United States; Center for Solutions to Weather and Climate Risk, Pennsylvania State University, United States  
  Corporate Author Thesis  
  Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780692211946 Medium  
  Track Geographic Information Science Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 328  
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Author (up) Jyoti Laxmi Mishra; David K. Allen; Alan D. Pearman pdf  isbn
openurl 
  Title Activity Theory as a methodological and analytical framework for information practices in Emergency Management Type Conference Article
  Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011  
  Volume Issue Pages  
  Keywords Activity coefficients; Civil defense; Disasters; Information systems; Risk management; Activity Theory; Analytical methodology; Crisis management; Emergency management; Emergency responders; Emergency situation; Information practices; Qualitative research; Emergency services  
  Abstract Emergency situations are chaotic in nature. It is however, necessary to understand the context in which Emergency Responders work such that information practice issues can be highlighted and addressed by the system designers. In this paper, Activity Theory is proposed as a methodological and analytical framework to study information practices in the context of Emergency Management. Activity Theory aids in achieving a holistic approach to understanding the work activities context unlike some other analytical methodologies, as it focuses on use of artifacts for the interaction of humans with their environment. In this paper, an activity system model is used to investigate information practice issues of response phase of the emergency services in the UK. Using Activity Theory as an analytical framework, several tensions and contradictions emerged which keep the system unstable but which are also a source of innovation. It is also argued that Activity Theory can usefully be applied to the analysis of information practices over short period of time.  
  Address University of Leeds, United Kingdom  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789724922478 Medium  
  Track Advanced Research Methods and Unconventional Results Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 773  
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Author (up) Jörn Franke; François Charoy; Cédric Ulmer pdf  openurl
  Title A model for temporal coordination of disaster response activities Type Conference Article
  Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010  
  Volume Issue Pages  
  Keywords Disasters; Enterprise resource management; Information systems; Management; Thermodynamic properties; Ad-hoc; Business process management; Cross-organizational; Cross-organizations; Dependency; Governance; Inter-organizational; Temporal coordination; Emergency services  
  Abstract One problem for public safety organizations in a disaster is the management of response activities and their dependencies on an intra-and inter-organizational level. Our interviews with end users have shown that current solutions for managing activities are complicated to use in the crisis by teams in the field and also in operation centers, when facing continuous unexpected events and cross-organizational activities. We propose an activity centric system for managing crisis response activities for such situations. We give an example how this system is used in a crisis within one organization and cross-organizations. Afterwards, we explain the evaluation of the solution. This research contributes not only to the crisis management domain, but also to the business process management domain by providing an alternative view on activities in highly dynamic scenarios.  
  Address SAP Research, Sophia Antipolis, France; LORIA-INRIA, UHP, Nancy-Université, France  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN Medium  
  Track Humanitarian Challenges Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 507  
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Author (up) Kayvan Yousefi Mojir; Sofie Pilemalm pdf  isbn
openurl 
  Title Emerging communities of collaboration: Co-location in emergency response systems in the 'Safety house' in Sweden Type Conference Article
  Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014  
  Volume Issue Pages 546-555  
  Keywords Houses; Information systems; Risk management; Colocations; Emergency management; Emergency response systems; Emergency response time; Emergency situation; Joint decision making; Network governances; New forms; Emergency services  
  Abstract Co-location as a form of network governance is a way of organizing response teams when responding to an emergency situation. At the 'Safety house' in the province of Jämtland in Sweden main emergency response actors and supporting actors work together in a shared physical place in order to facilitate the process of cooperation and joint decision making. In order to identify the strengths, weaknesses, obstacles, needs and information system role, we explored this case by looking at how the involved actors experience this new working context. We applied an analytical framework developed specifically for new forms of emergency response. It was found that co-location of actors increases the efficiency in using professional response resources and shortens the emergency response time. Information systems can have a significant role in improving the collaboration between actors at the 'Safety house'. However secrecy issues, the problem of control and politics and the evaluation of the performance of actors are major challenges which face further development of the co-location concept.  
  Address Linköping University, Sweden  
  Corporate Author Thesis  
  Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780692211946 Medium  
  Track Practitioner Cases and Practitioner-Centered Research Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 779  
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Author (up) Kees Boersma; Peter Groenewegen; Pieter Wagenaar pdf  isbn
openurl 
  Title Emergency response rooms in action: An ethnographic case-study in Amsterdam Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Information systems; Crisis management; Emergency response; Ethnographic approaches; Ethnographic case-study; ICT systems; Institutional arrangement; Integrated systems; Medical services; Emergency services  
  Abstract During the last decades there has been a lot of attention to issues of safety, emergency response and crisis management. Emergency response rooms (ERRs) are interesting public sector organizational arrangements in this respect. In our paper we pay attention to emergency response rooms in the Netherlands and especially in Amsterdam. Using an ethnographic approach, we studied the fire brigades (red), the medical services (white) and the police (blue) including their back-office organizations, their habits, and the systems in-use. As could be predicted, the (technical) integration of ERR systems in the Netherlands was not unproblematic. In our contribution we will make clear that the organization of the safety response in Amsterdam is rather fragmented. The latest discussion in the field is about the introduction of net-centric work, a concept based upon the interactive internet 2.0. Yet, it is not so much the technology, as well as the institutional arrangements that are at stake.  
  Address Faculty of Social Sciences, VU University Amsterdam, Netherlands  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Research Methods Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 333  
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Author (up) Konstantinos Koufos; Krisztina Cziner; Pekka Parviainen pdf  isbn
openurl 
  Title Multicast video performance evaluation for emergency response communications Type Conference Article
  Year 2007 Publication Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers Abbreviated Journal ISCRAM 2007  
  Volume Issue Pages 595-604  
  Keywords Ad hoc networks; Image communication systems; Mobile ad hoc networks; Multicasting; Network routing; Routing algorithms; Telecommunication links; Telecommunication networks; Edge effect; Multicast routing; Network simulators; On-demand multicast routing protocols; Random Waypoint mobility model; Unidirectional links; Emergency services  
  Abstract Group-oriented services including data dissemination, group calls and real-time video transmission are considered as an important application in public safety communications. The main interest is in one-way real-time video transmission from the hot spot to multiple recipients. This is important for efficient emergency response. The changing topology of the multi-hop communication links in a public safety environment makes routing and multicasting extremely challenging task. The purpose of this paper is to study the performance of wireless mobile ad-hoc networks with one-way multicast video traffic. To consider a realistic public safety scenario, the effect of extensive unidirectional links is investigated. The system performance study of various ad-hoc network configurations is done by simulations. For wireless multicast routing, the On Demand Multicast Routing Protocol is used. The performance results are compared with the requirements provided by Statement of Requirement document of standardization project MESA.  
  Address Teknillinen Korkeakoulu, TKK, Finland  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Delft Editor B. Van de Walle, P. Burghardt, K. Nieuwenhuis  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789054874171; 9789090218717 Medium  
  Track MSCT Expedition Conference 4th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 660  
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Author (up) Kui Wang; Jose Marti; Ming Bai; K.D. Srivastava pdf  isbn
openurl 
  Title Optimal decision maker algorithm for disaster response management with I2Sim applications Type Conference Article
  Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Algorithms; Computer software; Disasters; Emergency services; Information systems; Lagrange multipliers; Optimization; Human-readable; I2Sim toolbox; Infrastructure interdependencies; Infrastructure resources; Infrastructures interdependencies; Optimization algorithms; Software simulation; University of British Columbia; Decision making  
  Abstract Disaster response management has become an important area of research in recent years, with authorities spending more resources in the area. Infrastructure resource interdependencies are key critical points for a system to operate optimally. After a disaster occurs, infrastructures would have sustained certain degrees of damage, the allocation of limited resources to maximize human survival becomes a top priority. The I2Sim (Infrastructures Interdependencies Simulator) research group at the University of British Columbia (UBC) has developed a software simulation toolbox to help authorities plan for disaster responses. This paper presents an optimization decision algorithm based on Lagrange multipliers, which provides the theoretical basis for I2Sim software decision maker layer. There is a simple scenario of three hospitals constructed with the I2Sim toolbox to illustrate the interdependencies of water and electricity. © 2012 ISCRAM.  
  Address  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Track Decision Support Methods for Complex Crises Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 235  
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Author (up) Linda Katrine Andresen; Erik G. Nilsson pdf  isbn
openurl 
  Title Finding the best devices for emergency responders in Norway – an empirical study Type Conference Article
  Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014  
  Volume Issue Pages 110-119  
  Keywords Information systems; Screen printing; Surveys; Device types; Emergency response; Local commanders; Norway; Screen sizes; Emergency services  
  Abstract In this paper we present the results from four empirical studies where we investigate the most appropriate devices for high-ranking emergency leaders – termed commanders in this paper – working close to the scene of incident, usually outside. The studies apply different methods including interviews, questionnaires and usability tests to investigate the technology used by commanders in the agencies today, their motivation for using new technology, as well as their needs for new devices. Three of the studies involve commanders from the police, the ambulance service and the fire and rescue agency in Norway. Devices with different screen sizes ranging from 4,3“ to 40” were used or discussed in the studies. The main conclusion from all the studies is a very clear preference for tablets. We did however identify difference between the agencies regarding the preferred size of an “ideal” tablet, as well as wishes for using more than one device.  
  Address University of Oslo, Norway; SINTEF ICT, Norway  
  Corporate Author Thesis  
  Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780692211946 Medium  
  Track Command and Control Studies Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 267  
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Author (up) Linda Plotnick; Starr Roxanne Hiltz; Rosalie Ocker; Mary Beth Rosson pdf  isbn
openurl 
  Title Leadership in partially distributed emergency response software development teams Type Conference Article
  Year 2008 Publication Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2008  
  Volume Issue Pages 150-158  
  Keywords Civil defense; Risk management; Visual communication; Distributed teams; Emergency management; In-group/out-group effects; Leadership; Telepresence; Emergency services  
  Abstract Emergency response and preparedness teams that are inter-organizational or international often work together in partially distributed teams (PDTs). A PDT has at least one collocated subteam and at least two subteams that are geographically distributed. Leadership configuration and behaviors present unique challenges in PDTs. This paper describes preliminary results of an initial field experiment with international student teams undertaken to examine leadership in PDTs working on high-level requirements for an emergency preparedness information system. Leadership is viewed through the lens of what leader behaviors, or roles, are enacted by the leaders. Leadership configuration was varied: some teams had just an overall team leader; others had no team leader but had a leader for each subteam, while others had both team and subteam leaders. The findings suggest that leadership configuration matters and that leaders do enact roles similar to those found in studies of fully distributed or traditional collocated teams.  
  Address New Jersey Institute of Technology, United States; Pennsylvania State University, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Washington, DC Editor F. Fiedrich, B. Van de Walle  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780615206974 Medium  
  Track Virtual Teams and Virtual Communities in Emergency Preparedness and Response Expedition Conference 5th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 846  
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Author (up) Louise K. Comfort; Brian A. Chalfant; Jee Eun Song; Mengyao Chen; Brian Colella pdf  isbn
openurl 
  Title Managing information processes in disaster events: The impact of superstorm sandy on business organizations Type Conference Article
  Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014  
  Volume Issue Pages 230-239  
  Keywords Disasters; Information systems; Societies and institutions; Storms; Business organizations; Community resiliences; Disaster response; Emergency response systems; Government agencies; Intergovernmental communication and coordination; Non profit organizations; Organizational network; Emergency services  
  Abstract Building community resilience to natural disasters represents a major policy priority for the United States as hazards impact vulnerable urban regions with increasing frequency and severity. Applying network analysis techniques, we examine the dynamics of emergency response to Superstorm Sandy, which struck the United States east coast in late October 2012 and caused over $72 billion in damages. Drawing on a variety of data sources and analytical techniques, we document the storm's impact on a system of interacting private, public, and nonprofit organizations. We find that the storm's response network exhibited clear patterns of information gaps and flows among different types of organizations. Our findings suggest a general lack of communication between government agencies and businesses, an area of potential improvement in future regional-scale emergency response systems.  
  Address Center for Disaster Management, University of Pittsburgh, United States  
  Corporate Author Thesis  
  Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780692211946 Medium  
  Track Decision Support Systems Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 409  
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Author (up) Lucy T. Gunawan; Martin Voshell; Stijn Oomes; David D. Woods pdf  isbn
openurl 
  Title Envisioning collaboration at a distance for the evacuation of walking wounded Type Conference Article
  Year 2007 Publication Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers Abbreviated Journal ISCRAM 2007  
  Volume Issue Pages 431-437  
  Keywords Disasters; Collaboration; Coordination; Disaster response; Evacuation; Walking wounded; Emergency services  
  Abstract The “walking wounded” is a category of disaster victims that can help themselves in finding their way to safety. The problem we address here is how first responders, walking wounded, and other rescue personnel can coordinate their joint activities more efficiently in order to accomplish the evacuation as quickly as possible. We focus our design on the “coordination loops” in the disaster response organization, both vertically across levels of authority, and horizontally among responders in the same echelon. In our envisioned scenario of a chemical accident we identify the most important interactions through which activities are coordinated that are crucial for a successful evacuation. We propose three different “coordination devices” that can be used by the walking wounded, the rescuers in the fields, and the people in the command center. We believe our approach, explicitly designing support systems for coordination first, will lead to important improvements in the daily practice of disaster response.  
  Address Delft University of Technology, Netherlands; Ohio State University, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Delft Editor B. Van de Walle, P. Burghardt, K. Nieuwenhuis  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789054874171; 9789090218717 Medium  
  Track VTC Expedition Conference 4th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 554  
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Author (up) Lucy T. Gunawan; Siska Fitrianie; Willem-Paul Brinkman; Mark A. Neerincx pdf  isbn
openurl 
  Title Utilizing the potential of the affected population and prevalent mobile technology during disaster response: Propositions from a literature survey Type Conference Article
  Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Disaster prevention; Disasters; Information systems; Surveys; Telecommunication equipment; Crowdsourcing; Disaster management; Disaster response; Disaster situations; Literature survey; Sources of informations; Technological solution; The role of community; Emergency services  
  Abstract Despite the growing awareness of the untapped potential of the affected population in a disaster situation, their inclusion in a disaster management is extremely limited. This study aims to survey the literature to see whether utilizing the affected people and prevalent mobile technology can be used during disaster response. The idea is to provide the affected with a way to lead themselves to safety and empower them to serve as distributed active sources of information. This way, those people will reach safety by themselves, while at the same time helping to construct a clear image of the disaster situation without burdening the already overwhelmed emergency services. This study examines knowledge derived from disaster sociology, draws on experience from recent disasters, and extrapolates current technological solutions. By establishing that such a solution is feasible, it offers a basis for empirical studies on a mobile technology that can be used during disaster response. © 2012 ISCRAM.  
  Address Delft University of Technology, Netherlands; TNO Human Factor Soesterberg, Netherlands  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Geographic Information Scienceic Information Science Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 121  
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Author (up) Magnus Ingmarsson; Henrik Eriksson; Niklas Hallberg pdf  isbn
openurl 
  Title Exploring development of service-oriented C2 systems for emergency response Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Command and control systems; Information services; Information systems; Service oriented architecture (SOA); Crisis management; Emergency response; Monolithic systems; Organizational boundaries; Service orientation; Service Oriented; Soa; SOA implementations; Emergency services  
  Abstract Local emergency-response organizations must maximize their use of existing resources. Therefore, emergencyresponse organizations need appropriate command-and-control (C2) systems to coordinate not only their own resources, but also to take advantages of other local actors. The local nature of response coordination imposes additional challenges for the development of C2 systems. In particular, the C2 systems must support coordination across organizational boundaries at the local level. Service-oriented architectures (SOA) provide new technologies for the development of C2 systems. This approach is based on a set of loosely-coupled services offered by multiple actors rather than a single monolithic system. This work reports the result of a prototype SOA implementation that builds on a previous requirements engineering study for service-oriented C2 systems for local emergency response. The results illustrate how it is possible to develop lightweight C2 systems using state-or-the art Web and SOA technologies. However, there are still remaining organizational and maintainability challenges.  
  Address Dept. of Computer and Information Science, Linköping University, Sweden; FOI Swedish Defence Research Agency, Sweden  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Standardization and Ontologies Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 615  
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Author (up) Marc-André Kaufhold; Christian Reuter pdf  openurl
  Title The Impact of Social Media for Emergency Services: A Case Study with the Fire Department Frankfurt Type Conference Article
  Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017  
  Volume Issue Pages 603-612  
  Keywords Social media; emergency services; facilitators and obstacles; comparative case studies  
  Abstract The use of social media is not only part of everyday life but also of crises and emergencies. Many studies focus on the concrete use of social media during a specific emergency, but the prevalence of social media, data access and published research studies allows the examination in a broader and more integrated manner. This work-in-progress paper presents the results of a case study with the Fire Department Frankfurt, which is one of the biggest and most modern fire departments in Germany. The findings relate to social media technologies, organizational structure and roles, information validation, staff skills and resources, and the importance of volunteer communities. In the next step, the results will be integrated into the frame of a comparative case study with the overall aim of examining the impact of social media on how emergency services respond and react in an emergency.  
  Address University of Siegen, Institute for Information Systems  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN Medium  
  Track Social Media Studies Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management  
  Notes Approved no  
  Call Number Serial 2048  
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Author (up) Marcos R. S. Borges; Kelli De Faria Cordeiro; Maria Luiza M Campos; Tiago Brade Marino pdf  isbn
openurl 
  Title Linked open data and the design of information infrastructure for emergency management systems Type Conference Article
  Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011  
  Volume Issue Pages  
  Keywords Civil defense; Disasters; Emergency services; Information systems; Management information systems; Risk management; Collaborative decision making; Emergency management; Emergency management systems; Government agencies; Information infrastructures; Linked open data (LOD); Linked open datum; Semantic web approach; Information management  
  Abstract Correct information is a vital resource during disasters. Without adequate information, response actions may be ineffective. What is the source of information of emergency management systems? Besides that originated from sensors, the emergency team and the public in general, a very relevant source is government data, such as demographic and geographic data, road maps, etc. The heterogeneity of information formats is a well-known problem that affects organizations and communities that want to access public data. Today, most public agencies provide access to their data, but the great majority is unreadable by automated mechanisms. Besides, most of them do not provide a dictionary meaning for the published content. A solution to this problem is of particular importance to emergency response organizations that need access to all information available to better respond to disasters and crisis. The linked open data (LOD) initiative allows the interconnection of data, using standards in the context of the semantic web approach. In ideal conditions, government agencies publish their public data, thus allowing the use of automated data concerned consumers, whether they are other government agencies or citizens. Efforts aimed to link government data are growing in several countries around the world. This talk presents the LOD concepts and describes an architecture that uses LOD in the design of an Emergency Management System. It describes a scheme for collecting available data from government agencies, such as departments of health, transport, works, that can supply information needs during an emergency response operation.  
  Address Graduate Program in Informatics, Universidade Federal Do Rio de Janeiro, Brazil  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789724922478 Medium  
  Track Conference Keynote Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 337  
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Author (up) Marcus Dombois; Timo Bittner; Uwe Rüppel pdf  isbn
openurl 
  Title Approaching the criticality of information for emergency response and control center operations Type Conference Article
  Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018  
  Volume Issue Pages 388-397  
  Keywords Criticality analysis, information management, emergency services and procedures  
  Abstract Successful emergency response and control center operations rely on a great number of information sources. The importance of said information becomes immediately obvious if it is not available when required during an emergency situation. This can be described as the criticality of information, signifying a potential need for action to prepare for functional failures. The concept described in this paper approaches the criticality via an analysis that examines various combinations of information sources and situations in order to identify weaknesses and improve existing procedures. The proposed semi-quantitative assessment was developed taking several attributes and characteristics of criticality into account and afterwards conducted in close cooperation with emergency response institutions.  
  Address  
  Corporate Author Thesis  
  Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszeski  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium  
  Track Planning, Foresight and Risk Analysis Expedition Conference ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 2116  
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Author (up) Maria A. Santos; António Gonçalves; Sandra Silva; Nuno Charneca; Miguel Gamboa pdf  isbn
openurl 
  Title Dam break emergency response Information System Type Conference Article
  Year 2004 Publication Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2004  
  Volume Issue Pages 27-32  
  Keywords Civil defense; Dams; Disaster prevention; Disasters; Information systems; Internet; Management information systems; Reservoirs (water); Risk management; Dam-breaks; Emergence; Emergency management systems; Emergency Response Information Systems; Hazard identification; Internet based; Internet-based applications; Vulnerability reductions; Emergency services  
  Abstract Although considered of low risk, incidents with dams may cause significant damage both directly and indirectly. Direct losses are usually easier to assess (assuming human lives are quantifiable), but indirect losses are difficult to measure and may take some time before the original situation is restored. Disaster prevention and vulnerability reduction have been topics of major concern in many local, national or international organisations for some years. These can be accomplished through emergency management which begins with hazard identification and planning for disaster mitigation but encompasses other activities as risk analysis, risk response and recovery. Therefore, an emergency management system with capacity to: i) forecast critical situations; ii) warn the population as well as the authorities; and iii) support the civil protection system to deal with an emergency, is a most helpful tool to minimize the impact of an accident. The Information System described herein fulfils mainly the third objective, i.e. it is intended to help the Civil Protection System in Portugal, to respond to an emergency caused by the failure of a dam. It is an Internet-based application, which integrates all relevant data for the implementation of a dam emergency plan. These data include the main characteristics of the dam and its reservoir, the character-isation of the dam downstream valley as well as the response procedures to be followed in an emergency. © Proceedings ISCRAM 2004.  
  Address National Civil Engineering Laboratory, Av. do Brasil, 101, 1700-066 Lisboa, Portugal; Rua Tomás da Anunciaça̧o, 21-4 Esq, 2675-456 Odivelas, Portugal  
  Corporate Author Thesis  
  Publisher Royal Flemish Academy of Belgium Place of Publication Brussels Editor B. Van de Walle, B. Carle  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9076971080 Medium  
  Track Emergency Response Information Systems Expedition Conference 1st International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 198  
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Author (up) María Hernandez; Susana Montero; David Díez; Ignacio Aedo; Paloma Díaz pdf  isbn
openurl 
  Title Towards an interoperable data model for forest fire reports Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Data structures; Deforestation; Emergency services; Fires; Information systems; Different granularities; Edxl-De; Forest fires; Heterogeneous data; Independent systems; Reference modeling; Scattered sources; XML schemas; Interoperability  
  Abstract The creation of action statistics of fire extinction services is a common activity in the management of forest-fires emergencies. The compilation of action data and the elaboration of statistics based upon those data allow drawing relevant information about forest fires emergencies and fire extinction services. The creation of action statistics requires the exchange of heterogeneous data, with different granularity and detail, among scattered sources. This paper introduces a Forest Fire Report Data Model devoted to be a data reference model for sharing and exchanging forest fire reports in order to achieve syntactic interoperability among independent systems. The definition of the model has been based on the review of forest fire statistics made by different agencies as well as the experience gained in developing an information system, called SIU6, for the creation of action reports of.  
  Address Computer Science Department, Laboratorio DEI, Universidad Carlos III, Madrid, Spain  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Standardization and Ontologies Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 573  
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Author (up) Mark Gaynor; Alan Pearce; Scott Brander pdf  isbn
openurl 
  Title Open infrastructure for a nationwide emergency services network Type Conference Article
  Year 2008 Publication Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2008  
  Volume Issue Pages 133-138  
  Keywords Information systems; Network architecture; Wireless telecommunication systems; 700MHz spectrum; Broadband wireless network; Federal communications commission; Public private partnerships; Public safety; Theoretical modeling; Emergency services  
  Abstract The paper suggests and supports a public policy in which the Federal Communications Commission should seize a unique opportunity to resolve some of the nation's critical communications problems in times of crises with the allocation of a portion of the spectrum at 700 MHz for the deployment of a nationwide interoperable emergency broadband wireless network built by a public-private partnership. It then presents a convincing theoretical model that advocates that an open and/or neutral, as opposed to a closed, network will add greater efficiency, greater choice, while advancing public safety along with the deployment of new and valuable technologies, applications and services.  
  Address Boston University, United States; Information Age Economics, United States; Harvard University, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Washington, DC Editor F. Fiedrich, B. Van de Walle  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780615206974 Medium  
  Track Communication Systems and Technologies for Crisis and Disaster Responses Expedition Conference 5th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 524  
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Author (up) Mark Gaynor; Reuven Messer; Dan Myung; Steve Moulton pdf  isbn
openurl 
  Title Applications for emergency medical services Type Conference Article
  Year 2006 Publication Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2006  
  Volume Issue Pages 579-591  
  Keywords Artificial intelligence; Emergency services; Hospitals; Information systems; Mobile computing; Mobile devices; Resuscitation; Web services; Current technology; Data transport; Emergency medical services; Emerging technologies; First responders; Patient care; Research efforts; Wireless sensor; Medical computing  
  Abstract Today, despite the obvious need, pre-hospital providers cannot send real-time electronic patient care information from the field to a receiving hospital. This lack of field awareness and inability to plan for the arrival-or anticipate the needs-of seriously ill or injured patients can lead to the misdirection of patients and the loss of valuable time in the early phases of resuscitation. We believe, however, that current technology can address these shortcomings and that is the focus of our research efforts. This paper discusses how several countries, including Israel, Sweden, Britain and the United States, are addressing the need to better triage patients from the field to an appropriate hospital or trauma center. It also introduces a potential solution, called iRevive, which uses emerging technology such as sensors, wireless WAN data transport, web services, artificial intelligence, and mobile devices to meet the dynamic needs of first responders and the hospitals they serve.  
  Address Boston University, School of Management, 10 Blade, United States  
  Corporate Author Thesis  
  Publisher Royal Flemish Academy of Belgium Place of Publication Newark, NJ Editor B. Van de Walle, M. Turoff  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9090206019; 9789090206011 Medium  
  Track PERSONAL AREA NETWORKS FOR EMERGENCY RESPONSE Expedition Conference 3rd International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 523  
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Author (up) Markus Quaritsch; Robert Kuschnig; Hermann Hellwagner; Bernard Rinner pdf  isbn
openurl 
  Title Fast aerial image acquisition and mosaicking for emergency response operations by collaborative UAVs Type Conference Article
  Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011  
  Volume Issue Pages  
  Keywords Fire extinguishers; Information systems; Unmanned aerial vehicles (UAV); User interfaces; Aerial imaging; Collaborative microdrones; Emergency response; Firefighters; Multiple UAVs; Overview images; Emergency services  
  Abstract Small-scale unmanned aerial vehicles (UAVs) have recently gained a lot of interest for various applications such as surveillance, environmental monitoring and emergency response operations. These battery-powered and easy-to-steer aerial robots are equipped with cameras and can promptly acquire aerial images. In this paper we describe our system of multiple UAVs that are able to fly autonomously over an area of interest and generate an overview image of that area. Intuitive and easy user interaction is a key property of our system: The user specifies the area of interest on an electronic map. The flight routes for the UAVs are automatically computed from this specification and the generated overview is presented in a Google-Earth like user interface. We have tested and demonstrated our multi-UAV system on a large fire service drill. Our system provided a high-resolution overview image of the 5.5 ha large test site with regular updates, proved that it is easy to handle, fast to deploy, and useful for the firefighters.  
  Address Alpen Adria Universität, Klagenfurt, Austria  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789724922478 Medium  
  Track Intelligent Systems Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 862  
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