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Author (up) Louis-Francis Pau; Peter Simonsen pdf  isbn
openurl 
  Title Emergency messaging to general public via public wireless networks Type Conference Article
  Year 2008 Publication Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2008  
  Volume Issue Pages 3-11  
  Keywords Economic and social effects; Information systems; Wireless networks; Denmark; Emergency; Emergency situation; Emergency warnings; End user requirements; Mobile penetrations; Short messaging service; Sms; Message passing  
  Abstract Warnings to the broad population in an emergency situation, irrespective of location and condition, is a public policy responsibility. Public wireless networks offer now the opportunity to deliver emergency warnings in this way with explanations, because in many countries the mobile penetration rates and coverage are higher than any other access form. The paper summarizes the analysis of the selection process between Short messaging services (SMS) and Cell Broadcast (CB) messaging in the context of Denmark based on end user requirements, stakeholder roles and case-based analysis. It demonstrates the many technical, cost-benefit and other trade-offs needed in supporting the population now with a dependable and wide-spread technology. This research is the basis for a national policy.  
  Address Rotterdam School of Management and Copenhagen Business School, Netherlands; Accenture Denmark AS, Denmark  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Washington, DC Editor F. Fiedrich, B. Van de Walle  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780615206974 Medium  
  Track Communication Systems and Technologies for Crisis and Disaster Response Expedition Conference 5th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 833  
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Author (up) Aaron Burgman; Nikhil Kalghatgi; Erika Darling; Chris M. Newbern; Kristine Recktenwald; Shawn Chin; Howard Kong pdf  isbn
openurl 
  Title Emergency data analysis via semantic lensing Type Conference Article
  Year 2006 Publication Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2006  
  Volume Issue Pages 334-338  
  Keywords Information systems; Semantics; Analysis; Completion time; Decision makers; Emergency preparedness and response; Emergency situation; Filtering strategies; Information visualization; Mapping softwares; Emergency services  
  Abstract Emergency situations often play out over extended geographic regions and can present response personnel with numerous types of data at various level of detail. Such data may be displayed in mapping software tools that organize the data into layers. Sufficiently complex scenarios can result in dense, occluded, and cluttered map displays. We investigated a localized, detail-on-demand filtering strategy called semantic lensing that in certain situations provides a more efficient and desirable approach than filtering global layers for mitigating clutter and occlusion. An initial formal user study with these semantic lenses has shown their value in aiding decision makers during tasks that might occur during detection of and response to emergency situations. Completion times are significantly faster when using lenses, and workloads are significantly lower. Future work will evaluate additional features and task-specific applicability, and may support the distribution of such a lens tool to emergency preparedness and response personnel.  
  Address MITRE Corporation, United States  
  Corporate Author Thesis  
  Publisher Royal Flemish Academy of Belgium Place of Publication Newark, NJ Editor B. Van de Walle, M. Turoff  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9090206019; 9789090206011 Medium  
  Track VISUALIZATION IN EMERGENCY MANAGEMENT Expedition Conference 3rd International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 352  
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Author (up) Adriaan Ter Mors; Xiaoyu Mao; Nicola Roos; Cees Witteveen; Alfons H. Salden pdf  isbn
openurl 
  Title Multi-agent system support for scheduling aircraft de-icing Type Conference Article
  Year 2007 Publication Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers Abbreviated Journal ISCRAM 2007  
  Volume Issue Pages 467-478  
  Keywords Aircraft; Emergency services; Intelligent agents; Multi agent systems; Scheduling; Snow and ice removal; Aircraft deicing; Coordination; Coordination strategy; Decision mechanism; Emergency responders; Emergency situation; Incident Management; Unexpected incidents; Aircraft accidents  
  Abstract Results from disaster research suggest that methods for coordination between individual emergency responders and organizations should recognize the independence and autonomy of these actors. These actor features are key factors in effective adaptation and improvisation of response to emergency situations which are inherently uncertain. Autonomy and adaptability are also well-known aspects of a multi-agent system (MAS). In this paper we present two MAS strategies that can effectively handle aircraft deicing incidents. These MAS strategies help improve to prevent and reduce e.g. airplane delays at deicing stations due to changing weather conditions or incidents at the station, where aircraft agents adopting pre-made plans that would act on behalf of aircraft pilots or companies, would only create havoc. Herein each agent using its own decision mechanism deliberates about the uncertainty in the problem domain and the preferences (or priorities) of the agents. Furthermore, taking both these issues into account each proposed MAS strategy outperforms a naive first-come, first-served coordination strategy. The simulation results help pilots and companies taking decisions with respect to the scheduling of the aircraft for deicing when unexpected incidents occur: they provide insights in the impacts and means for robust selection of incident-specific strategies on e.g. deicing station delays of (individual) aircraft.  
  Address Almende B.V., Technische Universiteit Delft, Netherlands; Almende B.V., Universiteit Maastricht, Netherlands; MICC, IKAT, Universiteit Maastricht, Netherlands; EWI, Technische Universiteit Delft, Netherlands; Almende B.V., Netherlands  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Delft Editor B. Van de Walle, P. Burghardt, K. Nieuwenhuis  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789054874171; 9789090218717 Medium  
  Track IMPR Expedition Conference 4th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 1003  
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Author (up) Alec Pawling; Tim Schoenharl; Ping Yan; Greg Madey pdf  isbn
openurl 
  Title WIPER: An emergency response system Type Conference Article
  Year 2008 Publication Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2008  
  Volume Issue Pages 702-710  
  Keywords Data mining; Geographic information systems; Information systems; Agent based simulation; Emergency response; Emergency response systems; Emergency situation; Integrated systems; Running simulations; Simulation systems; Web-based front end; Financial data processing  
  Abstract This paper describes the WIPER system, a proof of concept prototype, and progress made on its development to date. WIPER is intended to provide emergency response managers with an integrated system that detects possible emergencies from cellular communication data, attempts to predict the development of emergency situations, and provides tools for evaluating possible courses of action in dealing with emergency situations. We describe algorithms for detecting anomalies in streaming cellular communication network data, the implementation of a simulation system that validates running simulations with new real world data, and a web-based front end to the WIPER system. We also discuss issues relating to the real-time aggregation of data from the cellular service provider and its distribution to components of the WIPER system.  
  Address Dept. of Computer Science and Engineering, University of Notre Dame, Notre Dame, IN 46656, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Washington, DC Editor F. Fiedrich, B. Van de Walle  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780615206974 Medium  
  Track Decentralized and Self-Organizing IT-Infrastructures for Crisis Response and Management Expedition Conference 5th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 836  
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Author (up) Alexander Smirnov; Tatiana Levashova; Nikolay Shilov pdf  openurl
  Title Ubiquitous computing in emergency: Profile-based situation response Type Conference Article
  Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010  
  Volume Issue Pages  
  Keywords Information systems; Ubiquitous computing; Emergency response; Emergency situation; Information sources; Negotiation; Negotiation protocol; Profile; Profile structure; Service; Emergency services  
  Abstract Ubiquitous computing opens new possibilities to various aspects of human activities. The paper proposes an approach to emergency situation response that benefits of the ubiquitous computing. The approach is based on utilizing profiles to facilitate the coordination of the activities of the emergency response operation members. The major idea behind the approach is to represent the operation members together with information sources as a network of services that can be configured via negotiation of participating parties. Such elements as profile structure, information source model and negotiation protocol are described in detail.  
  Address SPIIRAS, St.Petersburg, Russian Federation  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN Medium  
  Track Intelligent Systems Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 957  
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Author (up) Alvaro Pemartin De La Calle; Murray Turoff pdf  isbn
openurl 
  Title Three hundred decisions a day: A case study of local crisis management Type Conference Article
  Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011  
  Volume Issue Pages  
  Keywords Emergency services; Information management; Risk management; Crisis management; Emergency management; Emergency medical dispatches; Emergency Medical system; Emergency situation; Medical coordination; Medical emergency; Real time dispatches; Medical information systems  
  Abstract This paper is a case study of an emergency medical dispatch system that describes its operations and difficulties Emergency Management in Andalusia is the responsibility of the Internal Affairs Authority that operates in each province a Coordination Center that receives Emergency Calls and in cases where there is a medical emergency, passes the information to the Emergency Coordination Centers. The 112 Centers gather all the information generated in emergency situations and supposedly coordinate the response of the several emergency services (Police, and Fire Departments) that operate their own coordination centers. If necessary they send a medical request to the 112 Center that, acting as a hub, sends to EPES the information about the medical incident.  
  Address New Jersey Institute of Technology, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789724922478 Medium  
  Track Planning and Foresight Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 435  
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Author (up) Amro Al-Akkad; Zimmermann, A. pdf  isbn
openurl 
  Title User study: Involving civilians by smart phones during emergency situations Type Conference Article
  Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011  
  Volume Issue Pages  
  Keywords Hardware; Bystander intervention; Cell phone; Emergency situation; Mobile applications; Mobile sensing; Semi structured interviews; User constraints; User study; Information systems  
  Abstract This paper concerns a preliminary user study to determine the acceptance of a mobile application that is supposed to involve civilians during emergencies. In particular, the focus is on bystanders. Their intervention during emergencies constitutes a delicate issue, since they were traditionally considered as a rather annoying party being merely observers of incidents. However, with the ubiquity and ever-increasing capabilities of cell phones there might emerge a great potential to flip the coin and to benefit from bystanders playing from now on a contributive role. To examine this hypothesis, we conducted semi-structured interviews with 24 persons. The result of our study shows that people are willing to use such mobile assisting system, and thus we take it as a positive starting signal to continue our research into this direction considering the elicited user constraints.  
  Address Fraunhofer Institute of Applied Information Technology FIT, Schloss Birlinghoven, 53754 Sankt Augustin, Germany  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789724922478 Medium  
  Track User Centred Design Process for EMIS Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 260  
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Author (up) André Sabino; Rui Nóbrega; Armanda Rodrigues; Nuno Correia pdf  isbn
openurl 
  Title Life-saver: Flood emergency simulator Type Conference Article
  Year 2008 Publication Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2008  
  Volume Issue Pages 724-733  
  Keywords Computer simulation; Data visualization; Human computer interaction; Information systems; Verification; Agent based simulation; Agent-based approach; Crisis response; Emergency plans; Emergency situation; GIS Integration; Simulation platform; Validation process; Emergency services  
  Abstract This paper proposes an agent-based simulation system for Dam Break Emergency Plan validation. The proposed system shows that integrating GIS data with an agent-based approach provides a successful simulation platform for the emergency plan validation process. Possible strategies to emergency plan modeling and representation are discussed, proposing a close relation with the actual workflow followed by the entities responsible for the plan's specification. The simulation model is mainly concerned with the location-based and location-motivated actions of the involved agents, describing the likely effects of a specific emergency situation response. The simulator architecture is further described, based on the correspondence between the representation of the plan, and the simulation model. This includes the involving characteristics of the simulation, the simulation engine, the description of the resulting data (for the later evaluation of the emergency plan) and a visualization and interaction component, enabling the dynamic introduction of changes in the scenario progression.  
  Address IMG (Interactive Multimedia Group), DI and CITI/FCT, New University of Lisbon, Quinta da Torre, 2829-516, Caparica, Portugal  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Washington, DC Editor F. Fiedrich, B. Van de Walle  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780615206974 Medium  
  Track Geographic Information Science Expedition Conference 5th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 902  
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Author (up) Andrea Kavanaugh; Francis Quek; Steven D. Sheetz; B. Joon Kim pdf  openurl
  Title Cell phone use with social ties during crises: The case of the Virginia Tech tragedy Type Conference Article
  Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010  
  Volume Issue Pages  
  Keywords Cellular telephones; Disasters; Information systems; Mobile phones; Telecommunication equipment; Cell phone; Communication technologies; Emergency communication; Emergency response; Emergency situation; Patterns of communication; Survey research; Technological solution; Text messaging  
  Abstract Many proposed technological solutions to emergency response during disasters involve the use of cellular telephone technology. However, cell phone networks quickly become saturated during and/or immediately after a disaster and remain saturated for critical periods. In this study, we investigated cell phone use by Virginia Tech students, faculty and staff during the shootings on April 16, 2007 to identify patterns of communication with social network ties. We administered an online survey to a random sample from our pool to capture communications behavior with social ties during the day of these tragic events. The results show that cell phones were the most heavily used communication technology by a majority of respondents (both voice and text messaging). While text messaging makes more efficient use of bandwidth than voice, most communication on 4/16 was with parents, since the majority of the sample is students, who are less likely to use text messaging. Our findings should help in understanding how cell phone technologies may be utilized or modified for emergency situations in similar communities.  
  Address Virginia Tech, United States; Indiana U., Purdue U., Fort Wayne, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN Medium  
  Track Collaboration and Social Networking Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 645  
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Author (up) Anthony C. Robinson; Robert E. Roth; Alan M. MacEachren pdf  openurl
  Title Challenges for map symbol standardization in crisis management Type Conference Article
  Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010  
  Volume Issue Pages  
  Keywords Disasters; Information systems; Interoperability; Map symbols; Mapping; National security; Risk management; Security systems; Crisis management; Department of Homeland Security; Emergency management; Emergency situation; Geo-spatial informations; Home land security; Key Issues; Symbology; Standardization  
  Abstract A wide range of local, regional, and federal authorities will generate maps to help respond to and recover from a disaster. It is essential that map users in an emergency situation can readily understand what they are seeing on these maps. Standardizing map symbology is one mechanism for ensuring that geospatial information is interpretable during an emergency situation, but creating an effective map symbol standard is a complex and evolving task. Here we present preliminary results from research into the application of the ANSI 415-2006 INCITS Homeland Security Map Symbol Standard, a point symbol standard intended to support emergency management mapping for the U.S. Department of Homeland Security. This standard has so far not been widely adopted across the full range of DHS missions, and we elaborate on key issues and challenges that should be accounted for when developing future map symbol standards for crisis management.  
  Address Department of Geography, GeoVISTA Center, Pennsylvania State University, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN Medium  
  Track Geo-Information Support Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 882  
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Author (up) Catherine Easton pdf  isbn
openurl 
  Title The digital divide, inclusion and access for disabled people in IT supported emergency response systems: A UK and EU-based analysis Type Conference Article
  Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014  
  Volume Issue Pages 275-278  
  Keywords Europium; Hardware; Digital divide; Disability; Emergency response; Emergency response systems; Emergency situation; Emergency system; Theoretical approach; Uk; Information systems  
  Abstract This short insights paper examines IT Supported Emergency Response systems from the perspective of the digital divide and access for disabled people. It is argued that inclusive design is often overlooked in the development of emergency systems and this can lead to increased marginalisation of certain societal groups, such as disabled people and older people. Given the importance of equality of provision in relation to emergency responses there is a need to examine accessibility policy in this area to determine whether it enables the equal participation of all. This is important both in relation to the ability to access key information in an emergency situation and to participate in crowdsourced data generation to help in the targeting of resources, both at the time of an emergency and in subsequent planning. This insights paper takes both a practical and theoretical approach and focuses upon key policies emanating from the EU and UK.  
  Address Lancaster University, United Kingdom  
  Corporate Author Thesis  
  Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780692211946 Medium  
  Track Ethical, Legal and Social Issues of IT Supported Emergency Response Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 467  
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Author (up) Connie White; Starr Roxanne Hiltz; Murray Turoff pdf  isbn
openurl 
  Title United we respond: One community, one voice Type Conference Article
  Year 2008 Publication Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2008  
  Volume Issue Pages 25-33  
  Keywords Information systems; Knowledge acquisition; Virtual reality; Communities of Practice; Community of practice; Cross-border; Delphi system; Emergency response; Emergency situation; Federal governments; Virtual community; Emergency services  
  Abstract When emergency situations cross borders, or when newly formed groups need to work together, decision making can suffer from threat rigidity and pertinent information can be bypassed. We describe a Dynamic Delphi system under development that can create and sustain a group “voice” for an emergency response Community of Practice (CoP). We further describe its intended use for a CoP consisting of local, state and federal government responders, civilian emergency response teams (CERT), and volunteers. Community members can brainstorm, explore ideas, debate and vote iteratively to best reflect the group's opinion at any moment in time. Ongoing studies demonstrate that an online system implementing Dynamic Delphi characteristics along with Thurstone's Law of Comparative Judgment will prove conducive for building a repertoire of ideas, rules, policies or any other aspect of the community's 'voice', in such a way that the individual voices are juxtaposed in harmony to create a single song.  
  Address Information Systems Department, New Jersey Institute of Technology, Newark, NJ, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Washington, DC Editor F. Fiedrich, B. Van de Walle  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780615206974 Medium  
  Track Social Networking, Web Collaboration and e Participation in Crisis and Risk Managements Expedition Conference 5th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 1080  
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Author (up) Cornelia Caragea; Nathan McNeese; Anuj Jaiswal; Greg Traylor; Hyun-Woo Kim; Prasenjit Mitra; Dinghao Wu; Andrea H. Tapia; Lee Giles; Bernard J. Jansen; John Yen pdf  isbn
openurl 
  Title Classifying text messages for the haiti earthquake Type Conference Article
  Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011  
  Volume Issue Pages  
  Keywords Abstracting; Artificial intelligence; Disaster prevention; Information systems; Learning systems; Text processing; Disaster relief; Emergency response; Emergency situation; Haiti earthquakes; Information technology infrastructure; Nongovernmental organizations; Relief workers; Self-organizing behavior; Earthquakes  
  Abstract In case of emergencies (e.g., earthquakes, flooding), rapid responses are needed in order to address victims' requests for help. Social media used around crises involves self-organizing behavior that can produce accurate results, often in advance of official communications. This allows affected population to send tweets or text messages, and hence, make them heard. The ability to classify tweets and text messages automatically, together with the ability to deliver the relevant information to the appropriate personnel are essential for enabling the personnel to timely and efficiently work to address the most urgent needs, and to understand the emergency situation better. In this study, we developed a reusable information technology infrastructure, called Enhanced Messaging for the Emergency Response Sector (EMERSE), which classifies and aggregates tweets and text messages about the Haiti disaster relief so that non-governmental organizations, relief workers, people in Haiti, and their friends and families can easily access them.  
  Address College of Information Sciences and Technology, Pennsylvania State University, University Park, PA-16801, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789724922478 Medium  
  Track Analytical Information Systems Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 371  
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Author (up) Delia Berrouard; Krisztina Cziner; Adrian Boukalov pdf  isbn
openurl 
  Title Emergency scenario user perspective in public safety communication systems Type Conference Article
  Year 2006 Publication Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2006  
  Volume Issue Pages 386-396  
  Keywords Information systems; Spatial distribution; Telecommunication; Communication technologies; Emergency response; Emergency situation; Information flows; Organization structures; Public safety; Public safety communications; User study; Emergency services  
  Abstract In the area of emergency response communication technologies, consideration of organization structure is critical in order to begin the understanding of user needs and optimize the development of effective technologies. User studies were carried out during the Wireless Deployable Network System European project-WIDENS. This paper discusses the information flow and spatial distribution of different European organizations involved in emergency response for various large-scale scenarios. The paper presents the operational view of emergency situation and related communication flows in several countries. Key results revealed that similarities exist in organizational roles, holding specific responsibilities in terms of location and task. Hierarchical arrangements and information flow may also be similar. However, difficulties lie in the efficient transmission of information due to slow information flow. Spatial distribution of personnel varies for scenarios. Future European studies are recommended for the advancement of our understanding of these newly addressed issues in public safety communication technologies and the needs of users in Europe.  
  Address Communication laboratory, Helsinki University of Technology (HUT), P.O: Box 2300, Fin-02015 Hut, Finland  
  Corporate Author Thesis  
  Publisher Royal Flemish Academy of Belgium Place of Publication Newark, NJ Editor B. Van de Walle, M. Turoff  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9090206019; 9789090206011 Medium  
  Track RESEARCH METHODS IN CRISIS DECISION MAKING Expedition Conference 3rd International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 315  
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Author (up) Erman Coskun; Dilek Ozceylan pdf  isbn
openurl 
  Title Complexity in emergency management and disaster response information systems (EMDRIS) Type Conference Article
  Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011  
  Volume Issue Pages  
  Keywords Civil defense; Decision making; Disasters; Risk management; Complexity; Disaster response systems; Emergency management; Emergency responders; Emergency response; Emergency situation; Information systems and technologies; Systems complexity; Emergency services  
  Abstract Today emergencies seem more complex than ever. Process of managing these emergencies also becomes more complex because of increasing number of involved parties, increasing number of people affected, and increasing amount of resources. This complexity, inherent in emergency management, brings lots of challenges to decision makers and emergency responders. Information systems and technologies are utilized in different areas of emergency management. However complexity increases exponentially in emergency situations and it requires more sophisticated IS and IT and it makes response and management more challenging. Thus analyzing the root causes of emergency management information systems complexity is crucial for improving emergency response effectiveness. This paper frames the issue of information systems complexity by focusing on the types of complexities involved in emergency management phases and explaining each complexity type. We propose 6 different complexity types: Human Complexity, Technologic Complexity, Event Complexity, Interaction Complexity, Decision Making Complexity, and Cultural Complexity.  
  Address Sakarya University, Turkey  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789724922478 Medium  
  Track Advanced Research Methods and Unconventional Results Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 415  
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Author (up) Gesine Hofinger; Robert Zinke; Laura Künzer pdf  isbn
openurl 
  Title Psychological requirements for crisis and emergency decision-support systems for public transport control centers Type Conference Article
  Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011  
  Volume Issue Pages  
  Keywords Application programs; Artificial intelligence; Control rooms (power plants); Decision support systems; Employment; Information systems; Control center; Crisis management; Emergency situation; Industrial logistics; Production process; Public transportation; Requirements analysis; Software applications; Mass transportation  
  Abstract Control center staff is used to working with software applications for e.g. surveillance of production processes, for controlling and timing of industrial logistics, and for recording and filing incidents and actions. Yet, decision-support systems for emergency situations pose additional demands on employees in this domain. This paper reports first findings for psychological requirements for decision support systems in the rise of emergencies as identified in a federal German research project in the domain of public transportation. In control centers both the humans on duty who have to intervene during an emergency, and the technical system which provides decision-alternatives for supporting the action are considered. Based on findings of the project, psychological, technical and organizational requirements identified in interviews, observations, document analysis and additional relevant literature are generalized.  
  Address University of Jena, Germany  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789724922478 Medium  
  Track User Centred Design Process for EMIS Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 588  
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Author (up) Ignacio Aedo; Paloma Díaz; Victor A. Bañuls; José H. Canós-Cerdá; Starr Roxanne Hiltz pdf  isbn
openurl 
  Title Information technologies for emergency planning and training Type Conference Article
  Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011  
  Volume Issue Pages  
  Keywords Information systems; Personnel training; Advanced interaction; Collaborative development; Document engineering; Emergency planning; Emergency plans; Emergency situation; Scenarios; Knowledge management  
  Abstract Crucial to improving the management of emergency situations is the definition of suitable Emergency Plans and training of participants in the application of such plans. In order to design a good Emergency Plan, experts from different areas need to work collaboratively to identify all the events and the relationships among such events. The main purpose of this project is to study different information technology techniques that can be used in the elaboration of and training for Emergency Plans, based on the use of scenarios. The use of such techniques will support collaborative development of Emergency Plans, the use of rich formats that provide different perspectives on a plan, the exportation and sharing of plans in order to increase their evolution and improvement, the instruction of participants, as well as better interaction, participation and exchange of knowledge. Key aspects of the plans for this recently begun project are described in this paper.  
  Address Universidad Carlos III de Madrid, Spain; Universidad Pablo Olavide, Spain; Universidad Politécnica de Valencia, Spain; New Jersey Institute of Technology, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789724922478 Medium  
  Track Planning and Foresight Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 256  
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Author (up) Jean-François Gagnon; François Couderc; Martin Rivest; Simon Banbury; Sébastien Tremblay pdf  isbn
openurl 
  Title Using SYnRGY to support design and validation studies of emergency management solutions Type Conference Article
  Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013  
  Volume Issue Pages 512-516  
  Keywords Civil defense; Decision support systems; Information systems; Iterative methods; Risk management; Decision supports; Emergency management; Emergency response; Emergency response systems; Emergency situation; Experimental control; Iterative cycles; Overall effectiveness; Disasters  
  Abstract Emergency management situations are highly complex and require the collaboration of multiple parties for adequate responses to incidents. The design and validation of effective emergency response systems is critical in order to improve the overall effectiveness of teams tasked to manage emergency situations. We report ongoing work whose objective is to increase the efficiency of emergency response solutions through iterative cycles of human in-the-loop simulation, modeling, and adaptation. Ultimately, this cycle could either be achieved offline for complex adaptation (e.g., development of a novel interface), or online to provide timely and accurate decision support during an emergency management event. The method is made possible by achieving a high degree of realism and experimental control through the use of an innovative emergency management simulation platform called SYnRGY.,Emergency Management, Emergency Response Systems, Simulation, System Design, Validation.  
  Address Co-DOT Laboratory, Université Laval, Canada; Thales Research and Technology, Canada; C3 Human Factors Consulting Inc., Canada  
  Corporate Author Thesis  
  Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9783923704804 Medium  
  Track Emergency Management Information Systems Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 517  
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Author (up) Jian Wang; Tim Yardley; Himanshu Khurana; Liying Wang pdf  openurl
  Title LENS: Location-based emergency notification service Type Conference Article
  Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010  
  Volume Issue Pages  
  Keywords Emergency services; Information systems; Networks (circuits); Web browsers; Emergency notification; Emergency situation; Location based; Metropolitan networks; Notification Service; Notification systems; Off-the-shelf components; Redirection; Location based services  
  Abstract University campuses and municipalities are currently spending large sums of money to acquire systems that allow dissemination of information in emergency situations. The majority of these are mass notification systems that first register multiple contacts for community residents (email, phone, pager, etc.) and then deliver information to those residents at the push of a button to leave a message. Motivated by the limitations of such approaches, in this work we explore the use of existing metropolitan network infrastructures to design a new Location-Based Emergency Notification Service (LENS). LENS selectively redirecting residents to safety information using existing communication channels (e.g., Web browsing over HTTP). LENS eliminates the need for registration, provides minimal interruption to users and involves a low-cost setup. We prototype LENS using off-the-shelf components and demonstrate efficiency and scalability for a 60,000 user campus environment.  
  Address University of Illinois, Urbana-Champaign, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN Medium  
  Track Technologies and Tools Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 1063  
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Author (up) Jyoti Laxmi Mishra; David K. Allen; Alan D. Pearman pdf  isbn
openurl 
  Title Activity Theory as a methodological and analytical framework for information practices in Emergency Management Type Conference Article
  Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011  
  Volume Issue Pages  
  Keywords Activity coefficients; Civil defense; Disasters; Information systems; Risk management; Activity Theory; Analytical methodology; Crisis management; Emergency management; Emergency responders; Emergency situation; Information practices; Qualitative research; Emergency services  
  Abstract Emergency situations are chaotic in nature. It is however, necessary to understand the context in which Emergency Responders work such that information practice issues can be highlighted and addressed by the system designers. In this paper, Activity Theory is proposed as a methodological and analytical framework to study information practices in the context of Emergency Management. Activity Theory aids in achieving a holistic approach to understanding the work activities context unlike some other analytical methodologies, as it focuses on use of artifacts for the interaction of humans with their environment. In this paper, an activity system model is used to investigate information practice issues of response phase of the emergency services in the UK. Using Activity Theory as an analytical framework, several tensions and contradictions emerged which keep the system unstable but which are also a source of innovation. It is also argued that Activity Theory can usefully be applied to the analysis of information practices over short period of time.  
  Address University of Leeds, United Kingdom  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789724922478 Medium  
  Track Advanced Research Methods and Unconventional Results Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 773  
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Author (up) Kayvan Yousefi Mojir; Sofie Pilemalm pdf  isbn
openurl 
  Title Emerging communities of collaboration: Co-location in emergency response systems in the 'Safety house' in Sweden Type Conference Article
  Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014  
  Volume Issue Pages 546-555  
  Keywords Houses; Information systems; Risk management; Colocations; Emergency management; Emergency response systems; Emergency response time; Emergency situation; Joint decision making; Network governances; New forms; Emergency services  
  Abstract Co-location as a form of network governance is a way of organizing response teams when responding to an emergency situation. At the 'Safety house' in the province of Jämtland in Sweden main emergency response actors and supporting actors work together in a shared physical place in order to facilitate the process of cooperation and joint decision making. In order to identify the strengths, weaknesses, obstacles, needs and information system role, we explored this case by looking at how the involved actors experience this new working context. We applied an analytical framework developed specifically for new forms of emergency response. It was found that co-location of actors increases the efficiency in using professional response resources and shortens the emergency response time. Information systems can have a significant role in improving the collaboration between actors at the 'Safety house'. However secrecy issues, the problem of control and politics and the evaluation of the performance of actors are major challenges which face further development of the co-location concept.  
  Address Linköping University, Sweden  
  Corporate Author Thesis  
  Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780692211946 Medium  
  Track Practitioner Cases and Practitioner-Centered Research Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 779  
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Author (up) Kenneth S. Pelman; Anthony C. Robinson pdf  isbn
openurl 
  Title An interactive mapping application for rapid evacuation planning Type Conference Article
  Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011  
  Volume Issue Pages  
  Keywords Information systems; Planning; World Wide Web; Commercial software; Emergency situation; Evacuation; Evacuation planning; Interactive development; Interactive mapping; Mashups; Spatial informations; Mapping  
  Abstract Current GIS solutions for evacuation planning are frequently based on expensive and difficult to use commercial software solutions. These tools require a GIS analyst to generate and interpret results for decision makers. This paper introduces a web-based interactive mapping tool called EvacSpace that can provide emergency managers with actionable spatial information to develop plans for potential citizen evacuations in common emergency situations. Easy-to-use web mapping software and services are blended together with cloud computing methods to support interactive, visually-enabled evacuation planning and scenario evaluation. Here we show our current progress through a case study application to characterize the usefulness and utility of EvacSpace for the rapid, interactive development and assessment of evacuation plans.  
  Address GeoVISTA Center, Department of Geography, Pennsylvania State University, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789724922478 Medium  
  Track Geographic Information Science Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 838  
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Author (up) Lauren C. Landrigan; Allen Milewski; Jason Baker pdf  openurl
  Title Determining credible sources during an emergency situation Type Conference Article
  Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010  
  Volume Issue Pages  
  Keywords Civil defense; Information systems; Risk management; Credibility; Emergency management; Emergency operations centers; Emergency situation; Ethnographic interviews; Information provider; Subject matter experts; Trust; Disasters  
  Abstract An important aspect of working in an emergency operations center (EOC) is determining what information is credible and what actions to take based on that information. Information during an emergency may come from various sources and EOC workers may not know the information providers personally. Information may come from electronic sources where the exact source of the information may be unknown and credibility may be affected. For this study, we conducted ethnographic interviews with emergency management subject matter experts to gain insights on credibility. The interviews included a series of questions to learn about the current processes of an EOC, what sources generally provide information about the situation and what factors determine credibility. These interviews are ongoing and this paper provides a summary of the interviews completed at this point. The expected outcome of this study is a potential software system with features to enhance credibility despite weak source information.  
  Address Monmouth University, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN Medium  
  Track Poster Session Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 676  
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Author (up) Marline Claessens; Nicolas Lewyckyj; Jane Biesemans; Jurgen Everaerts pdf  isbn
openurl 
  Title Pegasus, a UAV project for disaster management Type Conference Article
  Year 2005 Publication Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2005  
  Volume Issue Pages 233-236  
  Keywords Aircraft accidents; Disaster prevention; Disasters; Information systems; Remote sensing; Solar energy; Disaster management; Emergency situation; European governments; Geographical information; High resolution data; Local authorities; Technological researches; UAV (unmanned aerial vehicle); Unmanned aerial vehicles (UAV)  
  Abstract The Flemish Institute for Technological Research (Vito) in Belgium has initiated in 2000 the PEGASUS (Policy support for European Governments by Acquisition of information from Satellite and UAV-borne Sensors) project which envisages the development of a solar powered UAV (Unmanned Aerial Vehicle) containing several types of instruments for remote sensing and flying at an altitude of about 20 km. The aircraft can be deployed rapidly in crisis situations and provide disaster managers with ~1 m resolution images (or better if required) of the affected area. High quality data shall be received in less than half an hour from a mobile ground station that is in direct contact with the UAV, which can operate as long as requested by the user. The PEGASUS HALE-UAV is a flexible and cost-effective tool that will allow officials and local authorities to dispose quickly over relevant geographical information in an emergency situation. The first demonstration flight of the PEGASUS HALE-UAV shall take place in the summer of 2005 over Flanders.  
  Address Flemish Institute for Technological Research (Vito), Centre for Remote Sensing and Earth Observation (TAP), Boeretang 200, 2400 Mol, Belgium  
  Corporate Author Thesis  
  Publisher Royal Flemish Academy of Belgium Place of Publication Brussels Editor B. Van de Walle, B. Carle  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9076971099 Medium  
  Track GEOGRAPHIC INFORMATION SYSTEMS Expedition Conference 2nd International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 400  
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Author (up) Matthias Max; Johannes Sautter pdf  isbn
openurl 
  Title Analysis of a German first responder exercise: Requirements for exercise-support and simulation Type Conference Article
  Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013  
  Volume Issue Pages 923-924  
  Keywords Hardware; Personnel training; Complex workflows; Emergency situation; Exercise; First responders; Interactive system; Mass casualty incidents; Pre-triage; Simulation; Information systems  
  Abstract The work of first responders is marked by unpredictable situations, quick decisions and peak performance. Gathering all important information related to an emergency situation forms the basis for a meaningful and purposeful planning and action. For example during an accident scene the execution of complex individual orders is crucial. The many rescue facilities, rescue vehicles, and first responders needed lead to complex workflows. Real-life exercises are necessary to train controllers and first responders in handling these special situations, but are difficult and costly to organize. This paper gives a short overview of such an exercise and draws a rough practitioner-based vision of a potential simulation-based interactive system that could support exercise leaders and decision makers towards an effective utilization of real-life exercise data.  
  Address German Red Cross MaxM drk.de, Germany; Fraunhofer IAO, Germany  
  Corporate Author Thesis  
  Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9783923704804 Medium  
  Track Practitioners Track Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 749  
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