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| Author | Sebastian Denef; Tobias Dyrks; Leonardo Ramirez; Sebastian Denef; Berthold Penkert; Daniel Meyer | ||||
| Title | Designing for firefighters-building empathy through live action role-playing | Type | Conference Article | ||
| Year | 2009 | Publication | ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives | Abbreviated Journal | ISCRAM 2009 |
| Volume | Issue | Pages | |||
| Keywords | Fires; Information systems; Navigation; Cognitive skill; Empathic study; Firefighting; Live actions; Multi-disciplinary teams; Participatory design; Role-playing study; Technology experts; Fire extinguishers | ||||
| Abstract | In this paper we present a role-playing workshop in a firefighting scenario conducted within the frame of a multidisciplinary consortium. Our work focuses on developing a navigation ubicomp infrastructure leveraging the cognitive skills of firefighters. Technology for navigation must understand existing navigation practices in order to provide adequate support. To deal with the complexity of this process, we use a participatory design approach based on a strong synergy among partners. We argue that a key aspect for the creation of this synergy is the construction of a bond of empathy allowing technology experts to understand the needs of the users of technology and also allowing firefighters to understand the role and activities of technology developers in the process. We present an account of the workshop conducted and some insights of the role that this method can play for complex, multidisciplinary teams working on developing safety-critical technology. | ||||
| Address | Fraunhofer FIT, Germany; Universität Siegen, Germany; Institut Der Feuerwehr NRW, Germany | ||||
| Corporate Author | Thesis | ||||
| Publisher | Information Systems for Crisis Response and Management, ISCRAM | Place of Publication | Gothenburg | Editor | J. Landgren, S. Jul |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 9789163347153 | Medium | |
| Track | Human-Computer Interaction | Expedition | Conference | 6th International ISCRAM Conference on Information Systems for Crisis Response and Management | |
| Notes | Approved | no | |||
| Call Number | Serial | 465 | |||
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