| Records |
| Author |
Roser Beneito-Montagut; Susan Anson; Duncan Shaw; Christopher Brewster |
| Title |
Governmental social media use for emergency communication |
Type |
Conference Article |
| Year |
2013 |
Publication |
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2013 |
| Volume |
|
Issue |
|
Pages |
828-833 |
| Keywords |
Civil defense; Disasters; Information systems; Risk management; Emergency communication; Emergency management; Governmental agency; Information flows; Institutional resilience; Social media; Web 2.0 tools; Societies and institutions |
| Abstract |
The possibility of crowdsourced information, multi-geographical and multi-organisational information flows during emergencies and crises provided by web 2.0 tools are providing emergency management centres with new communication challenges and opportunities. Building on the existing emergency management and social media literature, this article explores how institutions are using and adopting social media for emergency communication. By examining the drivers and barriers of social media adoption in two European governmental agencies dealing with emergencies, the paper aims to establish a framework to examine whether and how institutional resilience could be improved. |
| Address |
Aston Business School, United Kingdom; Warwick Business School, United Kingdom |
| Corporate Author |
|
Thesis |
|
| Publisher |
Karlsruher Institut fur Technologie |
Place of Publication |
KIT; Baden-Baden |
Editor |
T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
|
Series Title |
|
Abbreviated Series Title |
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| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9783923704804 |
Medium |
|
| Track |
Social Media |
Expedition |
|
Conference |
10th International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
no |
| Call Number |
|
Serial |
302 |
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| |
| Author |
Elizabeth Avery Gomez; Murray Turoff |
| Title |
Interoperable communication: An analysis of SMS text-message exchange |
Type |
Conference Article |
| Year |
2007 |
Publication |
Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers |
Abbreviated Journal |
ISCRAM 2007 |
| Volume |
|
Issue |
|
Pages |
45-50 |
| Keywords |
Message passing; Bottom up approach; Community responders; Crisis management; Governmental agency; Interoperable communications; Theory of Planned Behavior; Training and simulations; Training applications; Text messaging |
| Abstract |
Achieving interoperable communication across governmental agencies and jurisdictions remains a challenge and is simply taking time to implement. Initiatives to support agency interoperability continue. However, community responders remain in need of two-way device quick response tactics. SMS text-messaging is one viable interoperable communication technology that provides a bottom-up approach while offering benefits for everyday use. This research in progress studies the use of a web-based SMS text-message training application, designed to simulate two-way SMS text-message exchange. Speech Act Theory and the Theory of Planned Behavior are leveraged to carefully measure SMS text-message exchange. The overarching crisis scenario takes the role of the local community responder. Initial qualitative pilot results are presented and discussed, including next steps for this ongoing research. |
| Address |
New Jersey Institute of Technology, United States |
| Corporate Author |
|
Thesis |
|
| Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Delft |
Editor |
B. Van de Walle, P. Burghardt, K. Nieuwenhuis |
| Language |
English |
Summary Language |
English |
Original Title |
|
| Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9789054874171; 9789090218717 |
Medium |
|
| Track |
HOPS |
Expedition |
|
Conference |
4th International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
no |
| Call Number |
|
Serial |
532 |
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