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Author (up) Jonas Landgren pdf  isbn
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  Title Fire crew enroute sensemaking in emergency response Type Conference Article
  Year 2004 Publication Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2004  
  Volume Issue Pages 87-92  
  Keywords Fire protection; Information systems; Design implications; Emergency response; Ethnography; Fire crews; Incident commander; Sensemaking; Emergency services  
  Abstract Reconstruction of major emergencies and crisis as well as observations of large-scale emergency exercises are common approaches for studying and understanding various actors work practice in emergency response. Studies of small-scale emergencies using an ethnographic approach are less common. This paper presents data from a single small-scale emergency as part of an extensive ethnographical field study. A detailed analysis of fire crew enroute sensemaking in a single small-scale emergency is outlined. The theory of sensemaking is applied as an analytical lens aiming to explain the communication between the command centre operator and the fire crew in terms of sensemaking. Further, implications for re-design of existing systems and infrastructure are presented as well as brief reflections of the consequences of such re-design. © Proceedings ISCRAM 2004.  
  Address Viktoria Institute, University of Gothenburg, Horselgangen 4, Gothanburg, Sweden  
  Corporate Author Thesis  
  Publisher Royal Flemish Academy of Belgium Place of Publication Brussels Editor B. Van de Walle, B. Carle  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9076971080 Medium  
  Track Emergency Response Information Systems Design Expedition Conference 1st International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 150  
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