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Author Syed Ahmed; Paul A. BiedrzyckiA.; Shannon Opel; David A. Nelson; Marie G. Sandy; Zeno Franco pdf  isbn
openurl 
  Title Community engagement for translational disaster research: Fostering public, private & responder group partnerships Type Conference Article
  Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Disaster prevention; Information science; Information systems; Mergers and acquisitions; Public health; Community engagement; FEMA Whole Community Initiative; Informatics; Professional development; Translational Research; Disasters  
  Abstract Vulnerable communities are disproportionately impacted by major disasters. Information scientists working to improve disaster planning and mitigation efforts in these communities often involve first responder (practitioner) groups in collaborative design; however, less emphasis has been placed on developing long-term, sustainable crisis informatics partnerships at the population level. Community-based participatory research approaches are gaining attention in the US as an important element in translational science efforts designed to move innovations “from the bench to the curbside.” Community Engagement in Research (CEnR) is a community research approach adopted US National Institutes of Health (NIH) to improve public health intervention. CEnR has implications for improving the generalizability of ISCRAM research, may provide a roadmap for Public/Private/Community disaster research partnerships, and suggests modifications to training for information scientists working in this arena. The CEnR approach also recognizes conflicts that can occur in community/government partnerships, emphasizing the importance of predicting and preventing these situations. © 2012 ISCRAM.  
  Address Medical College of Wisconsin, United States; Dept. Public Health, City of Milwaukee, United States; University of Wisconsin, Milwaukee, United States  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Special Session Mixed Methods Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 16  
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Author Amanda Hughes; Keri Stephens; Steve Peterson; Hemant Purohit; Anastazja G. Harris; Yasas Senarath; S. Ashley Jarvis; Carolyn E. Montagnolo; Karim Nader pdf  isbn
openurl 
  Title Human-AI Teaming for COVID-19 Response: A Practice & Research Collaboration Case Study Type Conference Article
  Year 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022  
  Volume Issue Pages 1048-1057  
  Keywords Research; practice; crisis informatics; digital volunteers  
  Abstract Practice and research collaborations in the disaster domain have the potential to improve emergency management practices while also advancing disaster science theory. However, they also pose challenges as practitioners and researchers each have their own culture, history, values, incentives, and processes that do not always facilitate collaboration. In this paper, we reflect on a 6-month practice and research collaboration, where researchers and practitioners worked together to craft a social media monitoring system for emergency managers in response to the COVID-19 pandemic. The challenges we encountered in this project fall into two broad categories, job-related and timescale challenges. Using prior research on team science as a guide, we discuss several challenges we encountered in these two categories and show how our team sought to overcome them. We conclude with a set of best practices for improving practice and research collaborations.  
  Address Brigham Young University; University of Texas – Austin; National Institutes of Health; George Mason University  
  Corporate Author Thesis  
  Publisher Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand  
  Language English Summary Language Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium  
  Track Open Track Expedition Conference  
  Notes Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2470  
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Author Amanda L. Hughes; Leysia Palen; Jeannette N. Sutton; Sophia B. Liu; Sara Vieweg pdf  isbn
openurl 
  Title Site-seeing in disaster: An examination of on-line social convergence Type Conference Article
  Year 2008 Publication Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2008  
  Volume Issue Pages 324-333  
  Keywords Information systems; Websites; Computer-mediated communication; Convergence; Convergent behavior; Crisis informatics; Disaster response; Online behavior; Social media; Disasters  
  Abstract On-line websites and applications are increasingly playing a role in disaster response and recovery. Yet with the wide variety of on-line grassroots activities that occur in such situations, it can be difficult to make sense of them. In this paper, we describe on-line behavior as socially convergent activity, interpreting it within existing sociological understandings of behavior in disaster events. We discuss seven types of convergent behavior and give examples of on-line activities for each type. By seeing these activities as an essential part of the disaster social arena, we can begin to think about how to support socially convergent phenomena in new and creative ways.  
  Address ConnectivIT Lab, Natural Hazards Center, University of Colorado, Boulder, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Washington, DC Editor F. Fiedrich, B. Van de Walle  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780615206974 Medium  
  Track Research Methods in ISCRAM Expedition Conference 5th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 605  
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Author Apoorva Chauhan; Amanda Lee Hughes pdf  isbn
openurl 
  Title Facebook and Twitter Adoption by Hurricane Sandy-affected Police and Fire Departments Type Conference Article
  Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015  
  Volume Issue Pages  
  Keywords crisis informatics; Disaster; Emergency; social media  
  Abstract We report initial findings around the Facebook and Twitter adoption trends of 840 fire and police departments affected by Hurricane Sandy. The data show that adoption increased during the time period directly surrounding Hurricane Sandy. Despite this increase, the creation of new online accounts since that time has been declining and overall adoption rates seem to be stabilizing. Lastly, the data report Facebook to be significantly more popular than Twitter as a form of online communication for these fire and police departments.  
  Address  
  Corporate Author Thesis  
  Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9788271177881 Medium  
  Track Social Media Studies Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved yes  
  Call Number Serial 1233  
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Author Apoorva Chauhan; Amanda Lee Hughes pdf  isbn
openurl 
  Title Online Mentioning Behavior during Hurricane Sandy: References, Recommendations, and Rebroadcasts Type Conference Article
  Year 2016 Publication ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2016  
  Volume Issue Pages  
  Keywords Crisis Informatics; Social Media; Emergency Management  
  Abstract Large-scale crisis events require coordination between the many responding stakeholders to provide timely, relevant, and accurate information to the affected public. In this paper, we examine how social media can support these coordinated public information efforts. This research considers how emergency responders mentioned different organizations, institutions, and individuals by examining the social media communications of police and fire departments during Hurricane Sandy. We find that these departments use mentions to reference other sources of information, recommend credible information and sources, and rebroadcast information. These mentions offer insight into how emergency responders fit within a broader crisis information network and the types of entities that responders trust and recommend to provide information to the public.  
  Address  
  Corporate Author Thesis  
  Publisher Federal University of Rio de Janeiro Place of Publication Rio de Janeiro, Brasil Editor A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3388 ISBN 978-84-608-7984-9 Medium  
  Track Social Media Studies Expedition Conference 13th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 1390  
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Author Apoorva Chauhan; Amanda Lee Hughes pdf  isbn
openurl 
  Title Social Media Resources Named after a Crisis Event Type Conference Article
  Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018  
  Volume Issue Pages 573-583  
  Keywords Crisis Informatics, Crisis Named Resources, Social Media  
  Abstract Crisis Named Resources (CNRs) are the social media accounts and pages named after a crisis event. CNRs typically appear spontaneously after an event as places for information exchange. They are easy to find when searching for information about the event. Yet in most cases, it is unclear who manages these resources. Thus, it is important to understand what kinds of information they provide and what role they play in a response. This paper describes a study of Facebook and Twitter CNRs around the 2016 Fort McMurray wildfire. We report on CNR lifecycles, and their relevance to the event. Based on the information provided by these resources, we categorize them into 8 categories: donations, fundraisers, prayers, reactions, reports, needs and offers, stories, and unrelated. We also report on the most popular CNR on both Facebook and Twitter. We conclude by discussing the role of CNRs and the need for future investigation.  
  Address  
  Corporate Author Thesis  
  Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszeski  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium  
  Track Social Media Studies Expedition Conference ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 2132  
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Author Andrea Bellucci; Alessio Malizia; Paloma Díaz; Ignacio Aedo pdf  openurl
  Title Framing the design space for novel crisis-related mashups: The eStoryS example Type Conference Article
  Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010  
  Volume Issue Pages  
  Keywords Disasters; Information systems; Metadata; Risk management; World Wide Web; Collaboration Tool; Conceptual frameworks; Crisis informatics; Emergency management; Georeferenced information; Natural disasters; User-generated content; Web mashups; Design  
  Abstract Web 2.0 can be viewed as a platform where users can develop their own web applications. It is also characterized by a vast amount of user-generated contents presenting spatial and temporal components, by means of associated metadata. These metadata has been successfully exploited to generate map-based mashups (web applications gathering data from different sources) facing different kind of crisis situations, ranging from natural disasters (earthquakes, wildfires, floods...) to human-made disasters (terrorist attacks, school shootings, conflicts...). The social and collaborative dimensions of the Web 2.0 can be also exploited for managing crisis-related information. We present here a survey of current crisis-related mashups we employed to extract design dimensions and provide a conceptual framework that can be used: A) to understand current systems and; b) to design next generation of crisis-related mashups. We propose the eStoryS system as an example of application developed following the design principles presented in this paper. On the basis of our analysis, we believe that the design dimensions posited here provide useful insights for the design of novel web mashups in the emergency management domain.  
  Address Universidad Carlos III, Madrid, Spain  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN Medium  
  Track Collaboration and Social Networking Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 300  
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Author Jesse Blum; Genovefa Kefalidou; Robert Houghton; Martin Flintham; Unna Arunachalam; Murray Goulden pdf  isbn
openurl 
  Title Majority report: Citizen empowerment through collaborative sensemaking Type Conference Article
  Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014  
  Volume Issue Pages 767-771  
  Keywords Digital storage; Citizen engagements; Collaborative sensemaking; Crisis informatics; Emergency responders; Narrative; Sensemaking; Sensemaking activities; Social media; Information systems  
  Abstract In the past crisis sensemaking activities have primarily been controlled by professional emergency responders and the media. Social media, however, has the potential to see a shift towards more grassroots and ad hoc citizen engagement. This paper sets out our vision and our progress in implementation of a new online platform called 'Majority Report', which aims to empower citizen sensemaking activities around crisis events. The concept is to facilitate citizen volunteers to draw together a range of digital media (photographs, Tweets, videos, etc.) to present stories of crisis events, and thus demarcate arguments about different understandings in terms of the temporal ordering of event narrative components and their relations to each other. Through collaborative usages of the platform, accounts may be improved by others, and variants may be presented and compared to challenge existing assumptions and beliefs.  
  Address Horizon Digital Economy Research, University of Nottingham, United Kingdom  
  Corporate Author Thesis  
  Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780692211946 Medium  
  Track Social Media in Crisis Response and Management Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 330  
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Author Soudip Roy Chowdhury; Muhammad Imran; Muhammad Rizwan Asghar; Amer-Yahia, S.; Carlos Castillo pdf  isbn
openurl 
  Title Tweet4act: Using incident-specific profiles for classifying crisis-related messages Type Conference Article
  Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013  
  Volume Issue Pages 834-839  
  Keywords Artificial intelligence; Disaster prevention; Classification methods; Crisis informatics; Disaster management; Micro-blogging platforms; Microblogging; Precision and recall; Standard machines; Twitter data-analytics; Information systems  
  Abstract We present Tweet4act, a system to detect and classify crisis-related messages communicated over a microblogging platform. Our system relies on extracting content features from each message. These features and the use of an incident-specific dictionary allow us to determine the period type of an incident that each message belongs to. The period types are: Pre-incident (messages talking about prevention, mitigation, and preparedness), during-incident (messages sent while the incident is taking place), and post-incident (messages related to the response, recovery, and reconstruction). We show that our detection method can effectively identify incident-related messages with high precision and recall, and that our incident-period classification method outperforms standard machine learning classification methods.  
  Address University of Trento, Italy; Fehler Textmarke Nicht Definiert, University of Trento, Italy; CNRS, LIG, France; QCRI, Doha, Qatar  
  Corporate Author Thesis  
  Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9783923704804 Medium  
  Track Social Media Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 396  
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Author Cody Buntain; Richard Mccreadie; Ian Soboroff pdf  openurl
  Title Incident Streams 2020: TRECIS in the Time of COVID-19 Type Conference Article
  Year 2021 Publication ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2021  
  Volume Issue Pages 621-639  
  Keywords Emergency Management, Crisis Informatics, Twitter, Categorization, Prioritization, COVID-19  
  Abstract Between 2018 and 2019, the Incident Streams track (TREC-IS) has developed standard approaches for classifying the types and criticality of information shared in online social spaces during crises, but the introduction of SARS-CoV-2 has shifted the landscape of online crises substantially. While prior editions of TREC-IS have lacked data on large-scale public-health emergencies as these events are exceedingly rare, COVID-19 has introduced an over-abundance of potential data, and significant open questions remain about how existing approaches to crisis informatics and datasets built on other emergencies adapt to this new context. This paper describes how the 2020 edition of TREC-IS has addressed these dual issues by introducing a new COVID-19-specific task for evaluating generalization of existing COVID-19 annotation and system performance to this new context, applied to 11 regions across the globe. TREC-IS has also continued expanding its set of target crises, adding 29 new events and expanding the collection of event types to include explosions, fires, and general storms, making for a total of 9 event types in addition to the new COVID-19 events. Across these events, TREC-IS has made available 478,110 COVID-related messages and 282,444 crisis-related messages for participant systems to analyze, of which 14,835 COVID-related and 19,784 crisis-related messages have been manually annotated. Analyses of these new datasets and participant systems demonstrate first that both the distributions of information type and priority of information vary between general crises and COVID-19-related discussion. Secondly, despite these differences, results suggest leveraging general crisis data in the COVID-19 context improves performance over baselines. Using these results, we provide guidance on which information types appear most consistent between general crises and COVID-19.  
  Address New Jersey Institute of Technology; University of Glasgow; National Institute of Standards and Technology  
  Corporate Author Thesis  
  Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Anouck Adrot; Rob Grace; Kathleen Moore; Christopher W. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 978-1-949373-61-5 ISBN Medium  
  Track Social Media for Disaster Response and Resilience Expedition Conference 18th International Conference on Information Systems for Crisis Response and Management  
  Notes cbuntain@njit.edu Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2360  
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Author Cody Buntain; Richard Mccreadie; Ian Soboroff pdf  isbn
openurl 
  Title Incident Streams 2021 Off the Deep End: Deeper Annotations and Evaluations in Twitter Type Conference Article
  Year 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022  
  Volume Issue Pages 584-604  
  Keywords Emergency Management; Crisis Informatics; Twitter; Categorization; Priorization; Multi-Modal; Public Safety; PSCR; TREC  
  Abstract This paper summarizes the final year of the four-year Text REtrieval Conference Incident Streams track (TREC-IS), which has produced a large dataset comprising 136,263 annotated tweets, spanning 98 crisis events. Goals of this final year were twofold: 1) to add new categories for assessing messages, with a focus on characterizing the audience, author, and images associated with these messages, and 2) to enlarge the TREC-IS dataset with new events, with an emphasis of deeper pools for sampling. Beyond these two goals, TREC-IS has nearly doubled the number of annotated messages per event for the 26 crises introduced in 2021 and has released a new parallel dataset of 312,546 images associated with crisis content – with 7,297 tweets having annotations about their embedded images. Our analyses of this new crisis data yields new insights about the context of a tweet; e.g., messages intended for a local audience and those that contain images of weather forecasts and infographics have higher than average assessments of priority but are relatively rare. Tweets containing images, however, have higher perceived priorities than tweets without images. Moving to deeper pools, while tending to lower classification performance, also does not generally impact performance rankings or alter distributions of information-types. We end this paper with a discussion of these datasets, analyses, their implications, and how they contribute both new data and insights to the broader crisis informatics community.  
  Address University of Maryland, College Park (UMD); University of Glasgow; National Institute of Standards and Technology (NIST)  
  Corporate Author Thesis  
  Publisher Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand  
  Language English Summary Language Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium  
  Track Social Media for Crisis Management Expedition Conference  
  Notes Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2441  
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Author Dharma Dailey; Kate Starbird pdf  isbn
openurl 
  Title Visible skepticism: Community vetting after Hurricane Irene Type Conference Article
  Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014  
  Volume Issue Pages 777-781  
  Keywords Hardware; Crisis informatics; Crowdsourcing; Information diffusion; Journalism; Misinformation; Rumors; Social media; Information systems  
  Abstract Social media enable rapid, peer-to-peer information flow during crisis events, affordances that have both positive and negative consequences. The potential for spreading misinformation is a significant concern. Drawing on an empirical study of information-sharing practices in a crisis-affected community in the Catskill Mountains after Hurricane Irene, this paper describes how an ad hoc group of community members, led by a handful of journalists, employed specific work practices to mitigate misinformation. We illustrate how the group appropriated specific tools and performed visible skepticism, among other techniques, to help control the spread of false rumors. These findings suggest implications for the design of tools and the development of best practices for supporting community-led, crowd-powered response efforts during disasters.  
  Address Human Centered Design and Engineering, University of Washington, United States  
  Corporate Author Thesis  
  Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780692211946 Medium  
  Track Social Media in Crisis Response and Management Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 421  
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Author Daniel Auferbauer; Roman Ganhör; Hilda Tellioglu pdf  isbn
openurl 
  Title Moving Towards Crowd Tasking for Disaster Mitigation Type Conference Article
  Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015  
  Volume Issue Pages  
  Keywords community management; crisis informatics; Crowd tasking; resilience; volunteers  
  Abstract Advancements in information and communication technology (ICT) offer new possibilities when dealing with crisis situations. In this paper we present the design for a crowd tasking tool (CTT) that is currently under development. We describe how the tool can assist disaster relief coordinators during a crisis by selectively distributing tasks to a crowd of volunteers. We also compare the CTT with an already existing ICT based solution for supporting volunteerism during crisis. The differences between these two tools are addressed and the implications for volunteerism are discussed. The paper concludes with an outlook on future work emphasizing a form of volunteer involvement that offers potential for gathering information that is more relevant and easier to digest for decision-making than information provided solely by self-organised volunteers through social media.  
  Address  
  Corporate Author Thesis  
  Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9788271177881 Medium  
  Track Community Engagement Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved yes  
  Call Number Serial 1275  
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Author Daniel Auferbauer; Roman Ganhör; Hilda Tellioglu; Jasmin Pielorz pdf  isbn
openurl 
  Title Crowdtasking: Field Study on a Crowdsourcing Alternative Type Conference Article
  Year 2016 Publication ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2016  
  Volume Issue Pages  
  Keywords Crowdtasking; Volunteers; Community Management; Field Study; Crisis Informatics  
  Abstract In this paper we elaborate on the concept of crowdtasking as a form of crowdsourcing. The paper describes the setup and boundaries of a first controlled live field test of a prototypical implementation of a possible crowdtasking workflow. The implemented workflow allows crisis managers rapid intelligence gathering due to direct and tailored task distribution. Practitioners of Crisis and Disaster Management and volunteer managers who were present during the field test made favourable comments on the approach and its implementation. The analysis of the records and the conducted interviews give new insights and ideas for further development.  
  Address  
  Corporate Author Thesis  
  Publisher Federal University of Rio de Janeiro Place of Publication Rio de Janeiro, Brasil Editor A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3388 ISBN 978-84-608-7984-9 Medium  
  Track Community Engagement and Practitioner Studies Expedition Conference 13th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 1408  
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Author Shideh Dashti; Leysia Palen; Mehdi P. Heris; Kenneth M. Anderson; T. Jennings Anderson; Scott Anderson pdf  isbn
openurl 
  Title Supporting disaster reconnaissance with social media data: A design-oriented case study of the 2013 Colorado floods Type Conference Article
  Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014  
  Volume Issue Pages 632-641  
  Keywords Disasters; Information systems; Crisis informatics; Engineering reconnaissance; Extreme events; Infrastructure performance; Situational awareness; Social media; Floods  
  Abstract Engineering reconnaissance following an extreme event is critical in identifying the causes of infrastructure failure and minimizing such consequences in similar future events. Typically, however, much of the data about infrastructure performance and the progression of geological phenomena are lost during the event or soon after as efforts move to the recovery phase. A better methodology for reliable and rapid collection of perishable hazards data will enhance scientific inquiry and accelerate the building of disaster-resilient cities. In this paper, we explore ways to support post-event reconnaissance through the strategic collection and reuse of social media data and other remote sources of information, in response to the September 2013 flooding in Colorado. We show how tweets, particularly with postings of visual data and references to location, may be used to directly support geotechnical experts by helping to digitally survey the affected region and to navigate optimal paths through the physical space in preparation for direct observation.  
  Address University of Colorado Boulder, United States; Federal Highway Administration, United States  
  Corporate Author Thesis  
  Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780692211946 Medium  
  Track Social Media in Crisis Response and Management Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 423  
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Author Elodie Fichet; John Robinson; Dharma Dailey; Kate Starbird pdf  isbn
openurl 
  Title Eyes on the Ground: Emerging Practices in Periscope Use during Crisis Events Type Conference Article
  Year 2016 Publication ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2016  
  Volume Issue Pages  
  Keywords Social Media; Periscope; Twitter; Crisis Informatics; Emergency Management  
  Abstract This empirical analysis examines the use of the live-streaming application Periscope in three crises that occurred in 2015. Qualitative analyses of tweets relating to the Amtrak derailment in Philadelphia, Baltimore protests after Freddie Grey?s death, and Hurricane Joaquin flooding in South Carolina reveal that this recently deployed application is being used by both citizens and journalists for information sharing, crisis coverage and commentary. The accessibility and immediacy of live video directly from crisis situations, and the embedded chats which overlay on top of a video feed, extend the possibilities of real-time interaction between remote crowds and those on the ground in a crisis. These empirical findings suggest several potential challenges and opportunities for responders.  
  Address  
  Corporate Author Thesis  
  Publisher Federal University of Rio de Janeiro Place of Publication Rio de Janeiro, Brasil Editor A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3388 ISBN 978-84-608-7984-9 Medium  
  Track Social Media Studies Expedition Conference 13th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number ISCRAM @ idladmin @ Serial 1391  
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Author Encarnación, T.; Wilks, C.R. pdf  doi
openurl 
  Title Role of Expressed Emotions on the Retransmission of Help-Seeking Messages during Disasters Type Conference Article
  Year 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023  
  Volume Issue Pages 340-352  
  Keywords Social Amplification; Retweet Prediction; Crisis Informatics  
  Abstract Emergency managers rely on formal and informal communication channels to identify needs in post-disaster environments. Message retransmission is a critical factor to ensure that help-seekers are identified by disaster responders. This paper uses a novel annotated dataset of Twitter posts from four major disasters that impacted the United States in 2021, to quantify the effect that expressed emotions and support typology have on retransmission. Poisson regression models are estimated, and the results show that messages seeking instrumental support are more likely to be retransmitted. Expressions of anger, fear, and sadness increase overall retweets. Moreover, expressions of anger, anticipation, or sadness increase the likelihood of retransmission for messages that seek instrumental help.  
  Address College of Business Administration University of Missouri-St  
  Corporate Author Thesis  
  Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi  
  Language English Summary Language Original Title  
  Series Editor Hosssein Baharmand Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition 1  
  ISSN ISBN Medium  
  Track Social Media for Crisis Management Expedition Conference  
  Notes http://dx.doi.org/10.59297/DDXJ4655 Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2530  
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Author Fedor Vitiugin; Carlos Castillo pdf  isbn
openurl 
  Title Comparison of Social Media in English and Russian During Emergencies and Mass Convergence Events Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Social Media, Crisis Informatics, Twitter, Information Extraction.  
  Abstract Twitter is used for spreading information during crisis events. In this paper, we first retrieve event-related information

posted in English and Russian during six disasters and sports events that received wide media coverage in both

languages, using an adaptive information filtering method for automating the collection of about 100 000 messages.

We then compare the contents of these messages in terms of 17 informational and linguistic features using a

difference in differences approach. Our results suggest that posts in each language are focused on different types

of information. For instance, almost 50% of the popular people mentioned in these messages appear exclusively

in either the English messages or the Russian messages, but not both. Our results also suggest differences in the

adoption of platform mechanics during crises between Russian-speaking and English-speaking users. This has

important implications for data collection during crises, which is almost always focused on a single language.
 
  Address Independent;Universitat Pompeu Fabra  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T8- Social Media in Crises and Conflicts Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number ISCRAM @ idladmin @ Serial 1916  
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Author Elizabeth Avery Gomez; Katia Passerini; Karen Hare pdf  isbn
openurl 
  Title Public health crisis management: Community level roles and communication options Type Conference Article
  Year 2006 Publication Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2006  
  Volume Issue Pages 435-443  
  Keywords Bioterrorism; Information systems; Information use; National security; Security systems; Telecommunication equipment; Community informatics; Crisis management; Epidemics; Gap analysis; Home land security; Media richness; Mobile Technology; Public health  
  Abstract Crisis management efforts in the United States public health sector aim to prepare and protect the life of an individual, family or group against a health-related event. These efforts span governmental, nongovernmental and private sectors. The need for coordination between these organizations has never been more apparent. A solution will depend heavily on standardized communication protocols using information and communication technology (ICT). Numerous initiatives are currently addressing the needs of our nation with respect to homeland security and public health, yet remain in the early stages for the nongovernmental sector. The emphasis of our research is at the local level where the governmental sector extends to the nongovernmental sector (NGO), particularly community outreach. Our analysis of the local community suggests focusing on the management of communication during public health crises to better understand the complexities and variations presented in these communities. Leveraging experiences from media-technology literature findings and emergency-response efforts, we seek to identify a framework and tools to enable effective communication for those public health practitioners who serve as front-line responders to public health crises. The major contributions of this research will be to extend the use of information systems and mobile technology to the local United States public health communities to increase effective communication between organizations, while providing a state of readiness for homeland security related events.  
  Address New Jersey Institute of Technology, United States  
  Corporate Author Thesis  
  Publisher Royal Flemish Academy of Belgium Place of Publication Newark, NJ Editor B. Van de Walle, M. Turoff  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9090206019; 9789090206011 Medium  
  Track COMMUNITIES IN EMERGENCY MANAGEMENT Expedition Conference 3rd International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 531  
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Author Grace, R.; Montarnal, A.; Petitdemange, E.; Rutter, J.; Rodriguez, G.R.; Potts, M. pdf  doi
openurl 
  Title Collaborative Information Seeking during a 911 Call Surge: A Case Study Type Conference Article
  Year 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023  
  Volume Issue Pages 649-662  
  Keywords Emergency Communications; Information Seeking; Emergency Management; Crisis Informatics  
  Abstract This case study examines collaborative information seeking in a public-safety answering point during a 911 call surge that occurred when a man fired an assault rifle at police officers and evaded capture for nearly an hour in March 2020. Overwhelmed by questionable and imprecise reports from 911 callers, telecommunicators and on scene responders began working together to conduct broad and deep searches for the shooter. Whereas broad searches improved the scope of information gathering by identifying multiple, albeit questionable and imprecise, reports of the suspect’s location, deep searches improved the quality of information gathering by investigating 911 callers’ reports using drone, helicopter, and patrol units. These findings suggest requirements for collaborative information seeking in public-safety answering points, including capabilities to conduct broad and deep searches using next-generation 911 technologies, and command and control requirements for triaging these search tasks within inter-organizational emergency response systems.  
  Address Texas Tech University; IMT Mines Albi; Pennsylvania State University; Chandler Police Department  
  Corporate Author Thesis  
  Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi  
  Language English Summary Language Original Title  
  Series Editor Hosssein Baharmand Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition 1  
  ISSN ISBN Medium  
  Track Command and Control Studies Expedition Conference  
  Notes http://dx.doi.org/10.59297/ZFAY5505 Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2554  
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Author Herrera, L.C.; Gjøsæter, T. pdf  doi
openurl 
  Title Leveraging Crisis Informatics Experts: A co-creating approach for validation of social media research insights Type Conference Article
  Year 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023  
  Volume Issue Pages 439-448  
  Keywords Card Sorting Workshop; Practice-Based Research; Crisis Informatics; Support Information System; Validation.  
  Abstract Validation of findings is a challenge in practice-based research. While analysis is being conducted and findings are being constructed out of data collected in a defined period, practitioners continue with their activities. This issue is exacerbated in the field of crisis management, where high volatility and personnel turnover make the capacity to attend research demands scarce. Therefore, conducting classic member validation is logistically challenging for the researcher. The need for rigor and validity calls for alternative mechanisms to fulfill requirements for academic research. This article presents an approach for validation of results of a qualitative study with public organizations that use social media as a source of information in the context of crisis management. The unavailability of original interview-objects to validate our findings resulted in an alternative validation method that leveraged experts in crisis informatics. By presenting our approach, we contribute to encouraging rigor in qualitative research while maintaining the relationship between practice and academia.  
  Address University of Agder; University of Agder  
  Corporate Author Thesis  
  Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi  
  Language English Summary Language Original Title  
  Series Editor Hosssein Baharmand Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition 1  
  ISSN ISBN Medium  
  Track Social Media for Crisis Management Expedition Conference  
  Notes http://dx.doi.org/10.59297/MHCV5804 Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2538  
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Author Thomas Heverin; Lisl Zach pdf  openurl
  Title Microblogging for crisis communication: Examination of twitter use in response to a 2009 violent crisis in the Seattle-Tacoma, Washington area Type Conference Article
  Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010  
  Volume Issue Pages  
  Keywords Information systems; Computer-mediated communication; Crisis communications; Crisis informatics; Information shared; Information sharing; Microblogging; Police officers; Research efforts; Social networking (online)  
  Abstract This research-in-progress paper reports on the use of microblogging as a communication and information sharing resource during a recent violent crisis. The goal of the larger research effort is to investigate the role that microblogging plays in crisis communication during violent events. The shooting of four police officers and the subsequent 48-hour search for the suspect that took place in the Seattle-Tacoma area of Washington in late November 2009 is used as a case study. A stream of over 6,000 publically available messages on Twitter, a popular microblogging site, was collected and individual messages were categorized as information, opinion, technology, emotion, and action-related. The coding and statistical analyses of the messages suggest that citizens use microblogging as one method to organize and disseminate crisis-related information. Additional research is in progress to analyze the types of information transmitted, the sources of the information, and the temporal trends of information shared.  
  Address College of Information Science and Technology, Drexel University, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN Medium  
  Track Collaboration and Social Networking Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 578  
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Author Amanda L. Hughes pdf  isbn
openurl 
  Title Participatory design for the social media needs of emergency public information officers Type Conference Article
  Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014  
  Volume Issue Pages 727-736  
  Keywords Information systems; Risk management; Crisis informatics; Design activity; Design recommendations; Emergency management; Emergency public informations; Participatory design; Social media; Work practices; Design  
  Abstract This paper describes the design, execution, and results of a participatory design workshop with emergency public information officers (PIOs). During the workshop, PIOs and researchers explored ideas and designs for supporting the social media needs of PIO work. Results indicate that PIO perceptions of social media have changed as they have learned to incorporate activities of the public into their work, yet they still struggle with issues of trust and liability. Based on workshop design activities, the paper offers a set of design recommendations for supporting the social media needs of PIO work practice such as the ability to monitor, document, and report social media activity.  
  Address Computer Science, Utah State University, United States  
  Corporate Author Thesis  
  Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780692211946 Medium  
  Track Social Media in Crisis Response and Management Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 603  
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Author Amanda L. Hughes; Leysia Palen pdf  isbn
openurl 
  Title Twitter adoption and use in mass convergence and emergency events Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Information systems; Crisis informatics; Emergency; Micro-blogging; Social media; Twitter; Social networking (online)  
  Abstract This paper offers a descriptive account of Twitter (a micro-blogging service) across four high profile, mass convergence events-two emergency and two national security. We statistically examine how Twitter is being used surrounding these events, and compare and contrast how that behavior is different from more general Twitter use. Our findings suggest that Twitter messages sent during these types of events contain more displays of information broadcasting and brokerage, and we observe that general Twitter use seems to have evolved over time to offer more of an information-sharing purpose. We also provide preliminary evidence that Twitter users who join during and in apparent relation to a mass convergence or emergency event are more likely to become long-term adopters of the technology.  
  Address University of Colorado, Boulder, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Collaboration and Social Networking Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 604  
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Author Iva Seto; David Johnstone; Jennifer Campbell-Meier pdf  openurl
  Title Experts' sensemaking during the 2003 SARS crisis Type Conference Article
  Year 2018 Publication Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. Abbreviated Journal Iscram Ap 2018  
  Volume Issue Pages 44-55  
  Keywords crisis informatics; public health crisis; SARS; social sensemaking; organisational learning  
  Abstract This paper depicts the real-time sensemaking of experts as they worked to combat the first emerging disease of the 21st century: Severe Acute Respiratory Syndrome (SARS). Newspaper data was analysed from the 2003 SARS crisis, with a Canadian perspective, to follow the process of solving the puzzle of this emerging disease. Retrospective sensemaking is a process that is triggered by the unexpected, which leads to actors gathering information (taking action) in order to consider possible interpretations for the unexpected event. Disease outbreaks serve as sensemaking triggers, and actors engage in retrospective sensemaking to find out the factors involved in how the outbreak happened. Prospective sensemaking (future-oriented) is employed when actors work together to plan how to combat the disease. The newspaper data demonstrate that retrospective and prospective sensemaking are tethered: to make plans to combat a disease, actors first require a collectively agreed upon understanding from which they can generate possibilities for a crisis response. This paper contributes to the field by providing concepts for long-duration crisis sensemaking, as the bulk of organisational research focuses on acute crises such as wildfires, or earthquakes.  
  Address Victoria University of Wellington; Victoria University of Wellington; Victoria University of Wellington  
  Corporate Author Thesis  
  Publisher Massey Univeristy Place of Publication Albany, Auckland, New Zealand Editor Kristin Stock; Deborah Bunker  
  Language English Summary Language Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN ISBN Medium  
  Track Resilience to cope with the unexpected Expedition Conference  
  Notes Approved no  
  Call Number Serial 1649  
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