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Author |
Renato Iannella; Karen Henricksen |
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Title |
Managing information in the disaster coordination centre: Lessons and opportunities |
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Conference Article |
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Year |
2007 |
Publication |
Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers |
Abbreviated Journal |
ISCRAM 2007 |
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Volume |
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Issue |
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Pages |
581-590 |
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Keywords |
Information management; Document structure; ICT infrastructures; Incident notification; Information levels; Information management software; Information management systems; Information structures; Resource messaging; Disasters |
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Abstract |
The current scope of ICT support for disaster coordination is primarily focused at either the network or data levels. There is significant opportunity for ICT to play an even more important role for disaster coordination at the information level. This paper reviews the information structures and requirements gathered from disaster coordination centres based on exercise observations. Such coordination of information is usually based on national frameworks that document structures, roles, and responsibilities, but are seldom supported by relevant ICT infrastructure or systems. This paper uses the lessons learned from the exercise observations to identify future opportunities for information management software to support disaster centre operations. In particular, the paper introduces a prototypical Crisis Information Management System we are developing to support two challenges: incident notification and resource messaging. The system is based on open standards under development within the OASIS standards consortium, and will be evaluated as part of future exercises. |
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Address |
National ICT Australia (NICTA), Queensland Research Laboratory, Brisbane, QLD, Australia |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Delft |
Editor |
B. Van de Walle, P. Burghardt, K. Nieuwenhuis |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9789054874171; 9789090218717 |
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Track |
GAME |
Expedition |
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Conference |
4th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
608 |
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Author |
Cynthia Nikolai; Irma Becerra-Fernandez; Troy Johnson; Greg Madey |
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Title |
Leveraging WebEOC in support of the Haitian relief effort: Insights and lessons learned |
Type |
Conference Article |
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Year |
2010 |
Publication |
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings |
Abbreviated Journal |
ISCRAM 2010 |
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Volume |
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Issue |
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Pages |
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Keywords |
Disaster prevention; Disasters; Earthquakes; Economic and social effects; Geographic information systems; Information management; Information systems; Management information systems; Risk management; Disaster relief; Earthquake response; Emergency management; Emergency operations centers; Information management software; Information management systems; Miami-Dade County; WebEOC; Human resource management |
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Abstract |
The magnitude seven earthquake that rocked Haiti has been a devastating disaster for the small country (USGS 2010). They are not alone in this crisis, however. When the earthquake struck, thousands of US citizens responded by donating money, resources, people, and time to aid in the disaster relief. To respond to the incident and to create a secure information-sharing environment, the Florida Miami-Dade County and State Emergency Operations Centers (EOC) were activated. The main information system in use at the Miami-Dade EOC is WebEOC, a web-based crisis information management system that aids in secure coordination and collaboration among EOC staff, liaisons, and emergency managers. As a result of the earthquake response efforts using this system, we have identified seven main insights and lessons learned with respect to crisis information management software. In this paper, we discuss Miami-Dade's role in the Haitian relief efforts and how this lead to these insights and lessons learned. |
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Address |
University of Notre Dame, United States; Florida International University, United States; Miami-Dade County Emergency Management, United States |
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Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Seattle, WA |
Editor |
S. French, B. Tomaszewski, C. Zobel |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
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Medium |
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Track |
Poster Session |
Expedition |
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Conference |
7th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
810 |
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