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	Author	Bogdan Tatomir; Leon J.M. Rothkrantz
	Title	Crisis management using mobile ad-hoc wireless networks			Type	Conference Article
	Year	2005	Publication	Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2005
	Volume		Issue		Pages	147-149
	Keywords	Ad hoc networks; Disaster prevention; Information systems; Personal digital assistants; Traffic congestion; Wireless telecommunication systems; Crisis management; Current situation; Disaster management; Distributed blackboard; Icons; Mobile ad hoc wireless networks; Pda; Wireless communications; Management information systems
	Abstract	In this paper we describe a disaster management system. It is assumed that each individual in the field is equipped with a PDA (Personal Digital Assistant) and that can communicate with other PDAs in the vicinity. Together the PDAs form an ad-hoc network. Users can enter their own observations to the PDA, like the position of victims, or a description of the current situation at particular location (e.g. smoke, emergency exits, traffic congestion). This information is entered in a special iconic language. Reversibly, the PDAs inform the users on the overall current situation of the crisis. In order to come to a shared view of the world, the knowledge that is present in the network has to be shared and fused. The proposed way to communicate is via a shared blackboard. This approach facilitates communication in a time and place independent way.
	Address	Delft University of Technology, Netherlands
	Corporate Author				Thesis
	Publisher	Royal Flemish Academy of Belgium	Place of Publication	Brussels	Editor	B. Van de Walle, B. Carle
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9076971099	Medium
	Track	POSTER SESSION	Expedition		Conference	2nd International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	996
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	Author	Bogdan Tatomir; Leon J.M. Rothkrantz; Mirela Popa
	Title	Intelligent system for exploring dynamic crisis environments			Type	Conference Article
	Year	2006	Publication	Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2006
	Volume		Issue		Pages	288-297
	Keywords	Complex networks; Information systems; Intelligent systems; Mobile ad hoc networks; Multi agent systems; Crisis; Emergency; Graph matchings; Infrastructure-less; Manet; Map merging; Topological map; Merging
	Abstract	The routing in complex buildings is provided by information systems. But during a crisis situation, these systems may collapse due to certain incidents like an explosion, a fire or sabotage. The task of guiding people in this situation has to be handled in some way. In this paper we present a possible solution to this problem. We use a multi-agent system in a mobile ad-hoc network, without the need of any infrastructure. The main idea of the paper is that just by exploring the damaged building, the data of the changing environment becomes available and the challenge is how to fuse this data from different observers. We focused on the way of building, sharing and merging topological maps, using observations from individuals present in this infrastructure-less network. Besides a more efficient exploration of the building, the system presented in this paper can provide the rescue teams with additional services like finding the nearest exit. Some results of the tests we run with our system are also presented.
	Address	Delft University of Technology, DecisLab, Delft, NL, Netherlands; Delft University of Technology, Delft, NL, Netherlands
	Corporate Author				Thesis
	Publisher	Royal Flemish Academy of Belgium	Place of Publication	Newark, NJ	Editor	B. Van de Walle, M. Turoff
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9090206019; 9789090206011	Medium
	Track	MULTIAGENT SYSTEMS FOR EMERGENCY MANAGEMENT	Expedition		Conference	3rd International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	997
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	Author	Brian M. Tomaszewski; Alan M. MacEachren
	Title	A distributed spatiotemporal cognition approach to visualization in support of coordinated group activity			Type	Conference Article
	Year	2006	Publication	Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2006
	Volume		Issue		Pages	347-351
	Keywords	Disaster prevention; Information systems; Web services; Distributed cognition; Geo visualizations; Geocollaboration; International Relief; Spatiotemporal Cognition; Web-map services; Geographic information systems
	Abstract	Technological advances in both distributed cooperative work and web-map services have the potential to support distributed and collaborative time-critical decision-making for crisis response. We address this potential through the theoretical perspective of distributed cognition and apply this perspective to development of a geocollaborationenabled web application that supports coordinated crisis management activities. An underlying goal of our overall research program is to understand how distributed cognition operates across groups working to develop both awareness of the geographic situation within which events unfold, and insights about the processes that have lead to that geographic situation over time. In this paper, we present our preliminary research on a web application that addresses these issues. Specifically, the application (key parts of which are implemented) enables online, asynchronous, map-based interaction between actors, thus supporting distributed spatial and temporal cognition, and, more specifically, situational awareness and subsequent action in the context of humanitarian disaster relief efforts.
	Address	Department of Geography, GeoVISTA Center, Pennsylvania State University, United States
	Corporate Author				Thesis
	Publisher	Royal Flemish Academy of Belgium	Place of Publication	Newark, NJ	Editor	B. Van de Walle, M. Turoff
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9090206019; 9789090206011	Medium
	Track	VISUALIZATION IN EMERGENCY MANAGEMENT	Expedition		Conference	3rd International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	1010
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	Author	Brian M. Tomaszewski; Lóránt Czárán
	Title	Geographically visualizing consolidated appeal process (CAP) information			Type	Conference Article
	Year	2009	Publication	ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives	Abbreviated Journal	ISCRAM 2009
	Volume		Issue		Pages
	Keywords	Flow visualization; Hardware; Advocacy; Geographic information; Google earths; Humanitarian information; Humanitarian relief; Mapping applications; Project funding; Project informations; Information systems
	Abstract	Maps are essential visual advocacy devices for humanitarian relief projects. Maps provide advocacy by presenting, disseminating, and analyzing humanitarian relief project information in formats that are easier to understand and reason with. In this paper, we present our preliminary work on geographically visualizing Consolidated Appeals Process (CAP) information. The practical intent of our work is to (a) provide advocacy for CAP projects by geographically representing project information such as funding status so that (b) the nature of a project is better understood, thus potentially leading to increased project donations and improved project funding decision making. We provide examples of a prototype mapping application built to utilize Google Earth[TM] for representing CAP project information in map-based formats.
	Address	Center for Multidisciplinary Studies, Rochester Institute of Technology, United States; Platform for Space-based Information for Disaster Management and Emergency Response (UN-SPIDER), United Nations Office for Outer Space Affairs (UNOOSA), United States
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Gothenburg	Editor	J. Landgren, S. Jul
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9789163347153	Medium
	Track	Humanitarian Actions and Operations	Expedition		Conference	6th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	1009
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	Author	Bruce D. Campbell; Konrad E. Schroder; Chris E. Weaver
	Title	RimSim visualization : An interactive tool for post-event sense making of a first response effort			Type	Conference Article
	Year	2010	Publication	ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings	Abbreviated Journal	ISCRAM 2010
	Volume		Issue		Pages
	Keywords	Flow visualization; Information systems; Personnel training; Query processing; Software agents; Visualization; Agent-based behavior; Emergency response; First responders; Interactive tool; Sense making; Simulation; University of Washington; Visualization tools; Emergency services
	Abstract	Upon developing a software agent-based simulator for training roles in emergency response scenarios, the PARVAC team at the University of Washington has pursued building a tool for better investigative review and insight generation on the performance of an emergency response game session team. While our RimSim Response software included the opportunity to re-run a simulated team performance in order to review player and agent behavior, we did not provide our trainees the ability to visually query their performance outside of a sequential review of the emergency response effort. By integrating our RSR visualization components with an existing visual query software package called Improvise, we were able to construct highly-coordinated visualizations of our data model for the ability to apply a sense making approach in the investigation of live player and software agent-based behavior – both as individual players and as combinations of players working on tasks associated with an emergency response scenario. The resultant tool is now our primary visualization tool for discussing first responder team performance and supports the overall RSR objective of training teams to make the most effective, recognition-primed decisions when a real emergency crisis occurs in their community. This paper reviews our visualization tool and demonstrates its use.
	Address	Pacific Rim Regional Visualization and Analytics Center, Univ. of Washington, United States; Center for Spatial Analysis, University of Oklahoma, United States
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Seattle, WA	Editor	S. French, B. Tomaszewski, C. Zobel
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN		Medium
	Track	Special Session: Assessing Crisis Management Operations and Exercises	Expedition		Conference	7th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	363
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	Author	Brugghemans Bert; Milis Koen; Van de Walle Bartel
	Title	Impact of the distribution and enrichment of information on the management and coordination of a human-made fast-burning crisis			Type	Conference Article
	Year	2013	Publication	ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2013
	Volume		Issue		Pages	89-93
	Keywords	Information systems; Managers; Belgium; Crisis management; Crisis situations; Making decision; Situation awareness; Decision making
	Abstract	Post hoc evaluations made of crisis situations and exercises often point at communication as an important reason for the failure of the management and coordination of the crisis. Crisis managers have to deal with the problem that they (and all other actors in the field) don't have the right information to coordinate the efforts and solve the crisis situation. This paper examines the relation between the information available – more specifically the richness of the information and the distribution of the information – And the management and coordination of a typical man-made fast-burning crisis. The literature on decision making and situation awareness is reviewed and an experiment is conducted with 40 crisis managers in Belgium to assess the impact of the information. Initial results indicate a relationship between the ways a crisis team receives information and the achieved level of situation awareness, the difficulty of making decisions and the perceived complexity of the crisis.
	Address	Antwerp Fire Service, Belgium; Campus Vesta, Belgium; Tilburg University, Netherlands
	Corporate Author				Thesis
	Publisher	Karlsruher Institut fur Technologie	Place of Publication	KIT; Baden-Baden	Editor	T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9783923704804	Medium
	Track	Coordination and Collaboration	Expedition		Conference	10th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	316
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	Author	Bruna Diirr; Marcos R. S. Borges
	Title	Applying software engineering testing techniques to evaluate emergency plans			Type	Conference Article
	Year	2013	Publication	ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2013
	Volume		Issue		Pages	758-763
	Keywords	Information systems; Software testing; Testing; Complex environments; Emergency plans; Emergency preparedness; Mutation testing; Simulation exercise; Technical reviews; Test plan; Testing technique; Software engineering
	Abstract	An emergency plan is an important artifact used throughout emergencies. Therefore, it is crucial that this plan covers the different scenarios faced by emergency team and that the prescribed procedures generate the desired results. To achieve these goals, emergency plans need to be exhaustively tested prior to its adoption. Emergency teams usually use simulation to test plans, but it is an expensive approach, demanding the building of complex environments and tools to get realistic situations. To be ready to go through a simulation exercise, a plan should not have many or critical mistakes, otherwise the simulation exercise would be wasted. We present a paired approach to evaluate emergency plans before simulation exercises, by applying software engineering testing techniques: Formal technical review (FTR) and mutation testing. The expected result is a plan more ready to go through simulation, as many of the mistakes are eliminated prior to simulation.
	Address	Graduate Program in Informatics, Universidade Federal do Rio de Janeiro (UFRJ), Brazil
	Corporate Author				Thesis
	Publisher	Karlsruher Institut fur Technologie	Place of Publication	KIT; Baden-Baden	Editor	T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9783923704804	Medium
	Track	Planning and Foresight	Expedition		Conference	10th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	448
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	Author	Bruno B. Lage; Victor A. Bañuls; Marcos R. S. Borges
	Title	Supporting course of actions development in emergency preparedness through cross-impact analysis			Type	Conference Article
	Year	2013	Publication	ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2013
	Volume		Issue		Pages	714-723
	Keywords	Information systems; Planning; Cia-Ism; Course of action; Emergency plans; Emergency support systems; Scenarios; Curricula
	Abstract	Emergency plans are developed to serve as a basis for response actions required in real situations. However, plan development is not an easy task and usually relies on complex processes. Due to the uncertainty of emergencies, one of the most challenging tasks is the development of possible courses of action. To deal with this uncertainty, we propose the use of scenario techniques for the definition of courses of action. Specifically, we adopt the use of CIA-ISM scenario technique for structuring the chain of events that can occur in a crisis that would support planning teams to develop courses of action. A practical application of the methodology has been successfully conducted by an emergency planning team in Brazil. The practical application of the CIA-ISM process was supported by a software artifact called CAEPlan. Lessons learned about the empirical application of both the methodology and the software artifact are presented.
	Address	Universidade Federal do Rio de Janeiro, Brazil; Universidad Pablo de Olavide, Spain
	Corporate Author				Thesis
	Publisher	Karlsruher Institut fur Technologie	Place of Publication	KIT; Baden-Baden	Editor	T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9783923704804	Medium
	Track	Planning and Foresight	Expedition		Conference	10th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	671
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	Author	Bryan Semaan; Gloria Mark; Ban Al-Ani
	Title	Developing information technologies for citizens experiencing disruption: The role of trust and context			Type	Conference Article
	Year	2010	Publication	ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings	Abbreviated Journal	ISCRAM 2010
	Volume		Issue		Pages
	Keywords	Design; Hardware; Information technology; Context; Disrupted environments; Disruption; Physical world; Trust; Information systems
	Abstract	This paper considers a subset of the technology-enabled communication that took place among citizen populations experiencing various disruptions, e.g. disaster and war. In the context of a disrupted environment, trust can erode where people no longer rely on institutions for support (i.e. the government), or where citizens do not trust other people. We argue that depending on what is taking place in the physical world, trust in people, information, and institutions can change – in this sense, trust is contextual. We then offer recommendations for designing new technologies for people who experience disruption, taking into account trust and context.
	Address	University of California, Irvine, United States
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Seattle, WA	Editor	S. French, B. Tomaszewski, C. Zobel
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN		Medium
	Track	Collaboration and Social Networking	Expedition		Conference	7th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	936
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	Author	Carin Rencrantz; Niclas Karlsson; Rolf Olsson
	Title	A concept for inter-organizational crisis management exercises			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Information systems; Consequences; Cooperation; Coordination; Crisis management; Exercise; Management information systems
	Abstract	A large inter-organizational Swedish crisis management exercise was carried out during two months in 2011. It was unique in the sense that it combined both short-term and long-term crisis management involving more than 60 organizations and 6000 participants. This has never been done before in this context and therefore required an elaborated and sophisticated exercise concept. The purpose of this paper is to present the concept of the exercise as well as lessons learned about the concept and the Swedish crisis management system. The exercise was composed of three different phases each involving different methods with respect to exercising and evaluating effective and efficient crisis management. The general conclusion is that the exercise enabled analyzes and handling of both short-term and long-term crisis management. This implies that the exercise concept could be of great use in Sweden and other countries where emergencies call for cooperation between numerous distributed organizations. Â© 2012 ISCRAM.
	Address	Swedish Civil Contingencies Agency, Sweden
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Inter-Organizational Exercises and Operations	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	191
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	Author	Carleen Maitland; Andrea H. Tapia; Louis-Marie Ngamassi Tchouakeu; Kang Zhao; Edgar Maldonado
	Title	Sectoral coordination in humanitarian information management: The implications of professionalization			Type	Conference Article
	Year	2010	Publication	ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings	Abbreviated Journal	ISCRAM 2010
	Volume		Issue		Pages
	Keywords	Information systems; Humanitarian relief; Inter-organizational coordinations; Professionalization; Technological change; Information management
	Abstract	Sector wide collaboration in humanitarian information management will occur in a context defined by professionalization of information management more generally as well as evolving needs for data within the humanitarian relief sector. By accounting for these broader trends this research contributes to our understanding of collaboration in the humanitarian relief sector. In particular, the research analyzes the desire for greater standardization within the sector as a function of both the process of professionalization for information management as well as greater specialization in information technology that is a response to technological change. Based on these insights, recommendations for future actions for the community are made.
	Address	College of Information Sciences and Technology, Penn State University, United States
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Seattle, WA	Editor	S. French, B. Tomaszewski, C. Zobel
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN		Medium
	Track	Humanitarian Challenges	Expedition		Conference	7th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	736
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	Author	Carleen Maitland; Louis-Marie Ngamassi Tchouakeu; Andrea H. Tapia
	Title	Information management and technology issues addressed by humanitarian relief coordination bodies			Type	Conference Article
	Year	2009	Publication	ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives	Abbreviated Journal	ISCRAM 2009
	Volume		Issue		Pages
	Keywords	Information systems; Information technology; Coordination bodies; Humanitarian relief; Inter-organizational coordinations; Organizational barriers; Organizational change; Technology issues; Information management
	Abstract	Coordination bodies that attempt to overcome coordination barriers in humanitarian relief face many challenges. Among them are general organizational barriers to coordination as well as functionally-oriented barriers arising specifically from information management (IM) and information technology (IT) issues. Based on data collected from three coordination bodies, the research presented here examines IM and IT-related barriers, identifying similarities and differences between them as well as requirements for resolving them. The research finds that while many similarities exist, resolving IM issues typically requires higher levels of organizational change as compared to IT-related barriers. The research concludes that coordination bodies need to address a mixture of IT and IM related issues both to foster better coordination but also to ensure their efforts are successful.
	Address	College of Information Sciences and Technology, Penn State University, United States
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Gothenburg	Editor	J. Landgren, S. Jul
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9789163347153	Medium
	Track	Humanitarian Actions and Operations	Expedition		Conference	6th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	737
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	Author	Carmen Penadés; Marcos R. S. Borges; José H. Canós-Cerdá; Adriana S. Vivacqua
	Title	A product line approach to the development of advanced emergency plans			Type	Conference Article
	Year	2011	Publication	8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011	Abbreviated Journal	ISCRAM 2011
	Volume		Issue		Pages
	Keywords	Civil defense; Disasters; Information systems; Word processing; Development process; Document product lines; Emergency management; Emergency plans; Information elements; Printed documents; Variability management; Word-processing systems; Risk management
	Abstract	Emergency plans play a central role in emergency management processes. However, the technical problems associated to emergency plan development have received very little attention. As a matter of fact, most emergency plans are printed documents prepared with the sole support of a word processing system. As a consequence, new media are the exception in current plans. Moreover, the plans are developed without any methodological support that guides planners through the plan development process. In this paper we introduce DPL(EP), a method for the development of emergency plans. Based on the Document Product Lines process for the development of variable content document families, its main goal is to provide methodological guidance and tool support for the development of emergency plans. The distinguishing characteristics of the method are: first, the use of feature models to describe variability in emergency plan content and in the representation of the plan components; second, the “one organization-one plan” philosophy of the development process that produces customized plan editors; and third, its product line nature that enforces reuse of information elements, making plan development more convenient.
	Address	ISSI-DSIC, Universitat Politècnica de València, Spain; Programa de Pós Graduação em Informática, Departamento de Ciência da Computação, Universidade Federal Do Rio de Janeiro, Brazil
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Lisbon	Editor	M.A. Santos, L. Sousa, E. Portela
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9789724922478	Medium
	Track	Planning and Foresight	Expedition		Conference	8th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	840
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	Author	Caroline Rizza; Ângela Guimarães Pereira
	Title	Building a resilient community through social network: Ethical considerations about the 2011 Genoa floods			Type	Conference Article
	Year	2014	Publication	ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2014
	Volume		Issue		Pages	289-293
	Keywords	Disasters; Information systems; Philosophical aspects; Social networking (online); Crisis; Ethics of care; Resilience building framework; Resilient community; Social media; Floods
	Abstract	This paper considers the role of social media in the response to the flooding of 2011 in Genoa (Italy), caused by flash floods during torrential rainfall. Volunteer students created a Facebook page to communicate with citizens and organize support and rescue activities. In this paper, we first look at the story of the 2011 Genoa floods from the point of view of the news media to gain insights into the imaginaries behind the use of social media in situations of natural disaster. Second, we look at a communication partnership between citizenry and public authorities for its value in building resilience to disaster among communities. Ethical and social dimensions of these partnerships are analysed.
	Address	Telecom ParisTech, Institut Mines Telecom, France; European Commission, JRC, France
	Corporate Author				Thesis
	Publisher	The Pennsylvania State University	Place of Publication	University Park, PA	Editor	S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780692211946	Medium
	Track	Ethical, Legal and Social Issues of IT Supported Emergency Response	Expedition		Conference	11th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	880
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	Author	Caroline Rizza; Ângela Guimarães Pereira; Paula Curvelo
	Title	Do-it-yourself justice: Considerations of social media use in a crisis situation: The case of the 2011 vancouver riots			Type	Conference Article
	Year	2013	Publication	ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2013
	Volume		Issue		Pages	411-415
	Keywords	Information systems; Canucks; Crisis situations; Ethical considerations; Ethics; Ice hockey; Media narratives; Media reporting; Social media; Philosophical aspects
	Abstract	On 15 June 2011, the ice hockey Stanley Cup final series between the Vancouver Canucks and the Boston Bruins took place in Vancouver. As the Vancouver Canucks were losing, riots started in downtown Vancouver. Social media were used to communicate between authorities and citizens, including the rioters. The media reporting on these events frame these communications with different narratives, which in turn raise different ethical considerations. This paper identifies those narratives and reflects upon the ideas of justice, fairness, responsibility, accountability and integrity as key ethical considerations. The paper also identifies some difficulties arising from the use of social media in crisis situations.
	Address	European Commission, JRC, Telecom ParisTech, France; European Commission, JRC, France
	Corporate Author				Thesis
	Publisher	Karlsruher Institut fur Technologie	Place of Publication	KIT; Baden-Baden	Editor	T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9783923704804	Medium
	Track	Emergency Management Information Systems	Expedition		Conference	10th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	881
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	Author	Catherine Easton
	Title	The digital divide, inclusion and access for disabled people in IT supported emergency response systems: A UK and EU-based analysis			Type	Conference Article
	Year	2014	Publication	ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2014
	Volume		Issue		Pages	275-278
	Keywords	Europium; Hardware; Digital divide; Disability; Emergency response; Emergency response systems; Emergency situation; Emergency system; Theoretical approach; Uk; Information systems
	Abstract	This short insights paper examines IT Supported Emergency Response systems from the perspective of the digital divide and access for disabled people. It is argued that inclusive design is often overlooked in the development of emergency systems and this can lead to increased marginalisation of certain societal groups, such as disabled people and older people. Given the importance of equality of provision in relation to emergency responses there is a need to examine accessibility policy in this area to determine whether it enables the equal participation of all. This is important both in relation to the ability to access key information in an emergency situation and to participate in crowdsourced data generation to help in the targeting of resources, both at the time of an emergency and in subsequent planning. This insights paper takes both a practical and theoretical approach and focuses upon key policies emanating from the EU and UK.
	Address	Lancaster University, United Kingdom
	Corporate Author				Thesis
	Publisher	The Pennsylvania State University	Place of Publication	University Park, PA	Editor	S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780692211946	Medium
	Track	Ethical, Legal and Social Issues of IT Supported Emergency Response	Expedition		Conference	11th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	467
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	Author	Catherine Lowry Campbell; Bartel A. Van De Walle; Fadi P. Deek
	Title	Asynchronous negotiation and collaboration of software requirements for an emergency response information system: An empirical investigation			Type	Conference Article
	Year	2005	Publication	Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2005
	Volume		Issue		Pages	5-11
	Keywords	Groupware; Information systems; Requirements engineering; Software engineering; Asynchronous communication; Collaborative softwares; Emergency Response Information Systems; Negotiation support; Software requirements; Emergency services
	Abstract	Negotiation and collaboration during the requirements stage of the software engineering process are fundamental to developing successful software products. Groups of stakeholders work together to come to agreement on the most important requirements to be sent forward for implementation. Distributed software engineering is becoming the norm rather than the exception, yet the requirements elicitation and definition process is normally conducted face to face. This paper describes an empirical study to investigate the relationship between structured task and specified negotiation steps within an asynchronous environment. The results reveal that these structures can have a positive impact on solution quality but a negative impact on process satisfaction, although following a negotiation sequence and task structure can help asynchronous groups come to agreement faster. Details of the experimental procedures, statistical analysis, and discussion of the results of the experiment are presented, as are suggestions for improving this work and a plan for future research.
	Address	New Jersey Institute of Technology, United States; Tilburg University, Netherlands
	Corporate Author				Thesis
	Publisher	Royal Flemish Academy of Belgium	Place of Publication	Brussels	Editor	B. Van de Walle, B. Carle
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9076971099	Medium
	Track	INFORMATION SYSTEMS DESIGN	Expedition		Conference	2nd International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	364
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	Author	Catherine Lowry Campbell; Fadi Deek; Murray Turoff; Bartel A. Van De Walle
	Title	Measuring consensus and conflict among stakeholders in emergency response information system requirements negotiations			Type	Conference Article
	Year	2004	Publication	Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2004
	Volume		Issue		Pages	121-126
	Keywords	Information systems; Requirements engineering; Asynchronous negotiations; Emergency Response Information Systems; Preference models; Software requirements; Stakeholder preferences; Emergency services
	Abstract	This paper introduces the experimental design we developed for the analysis of asynchronous negotiations among five different stakeholders as they work towards consensus on the functional system requirements that are needed for a common emergency response information system. We present three analytical preference models to measure the evolving consensus and conflict among the stakeholders as they modify their preferences during the negotiation. We illustrate the use of these techniques for obtaining a detailed understanding of the negotiation dynamics among the stakeholders. Â© Proceedings ISCRAM 2004.
	Address	Information Systems Department, New Jersey Institute of Technology, Newark NJ, United States; Department of Information Systems and Management, Tilburg University, Tilburg, Netherlands
	Corporate Author				Thesis
	Publisher	Royal Flemish Academy of Belgium	Place of Publication	Brussels	Editor	B. Van de Walle, B. Carle
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9076971080	Medium
	Track	Emergency Response Stakeholders and Cooperation	Expedition		Conference	1st International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	87
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	Author	Catrinel Turcanu; Benny Carlé; Philippe Vincke
	Title	Structuring stakeholders' involvement in radiological crisis management: A multicriteria decision aid approach for countermeasure evaluation			Type	Conference Article
	Year	2004	Publication	Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2004
	Volume		Issue		Pages	115-120
	Keywords	Information systems; Risk management; Countermeasure strategies; Emergency response; Food chain; Multi-criteria decision aids; Nuclear emergencies; Potential benefits; Problem structuring; Stakeholders; Decision support systems
	Abstract	Stakeholders represent a valuable source of knowledge, which should be used in steering the emergency response during a radiological crisis. This can be achieved in a multi-criteria decision aid framework, the potential benefits of which are highlighted in the paper: consideration of all relevant factors, problem structuring, better insight in the decision process, and support for decision-makers to justify the chosen countermeasure strategies. Â© Proceedings ISCRAM 2004.
	Address	Management Informatics, Vrije Universiteit Brussel, Belgium; Decision Strategy Research, SCK CEN, Belgian Nuclear Research Centre, Mol, Belgium; Service de MathÃ©matiques de la Gestion, UniversitÃ© Libre de Bruxelles, Belgium
	Corporate Author				Thesis
	Publisher	Royal Flemish Academy of Belgium	Place of Publication	Brussels	Editor	B. Van de Walle, B. Carle
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9076971080	Medium
	Track	Emergency Response Stakeholders and Cooperation	Expedition		Conference	1st International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	222
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	Author	Chao Huang; Shifei Shen; Quanyi Huang
	Title	An approach based on environment attributes for representation of disaster cases			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Civil defense; Fuzzy sets; Information systems; Risk management; Case representation; Case retrieval; Emergency management; Environmental contributes; Environmental factors; Large-scale disasters; New approaches; Similar case; Disasters
	Abstract	In this paper we overview the ongoing research into the application of case-based reasoning in emergency management, based on which we propose a new approach for representation of large-scale disaster cases. The approach takes the environmental factors into account, and the case is organized according to key scenes, rather than disaster types. Each scene consists of inherent attributes, which are concerned with the disaster type, and environment attributes, which usually facilitate the adjustment of the decision-making, and sometimes play crucial role. To describe the environment attributes, the fuzzy sets are employed to take use of the non-quantitative information. The nearness of the fuzzy sets is used to retrieve the similar case. Based on this approach, the case retrieval could even extract the case with different type but similar environment, supposing the inherent attribute is analogous. Â© 2012 ISCRAM.
	Address	Tsinghua University, China
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Poster Session	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	134
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	Author	Charlotte Hellgren; Björn J.E. Johansson
	Title	Reducing workload by navigational support in dynamic situations			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Helmet mounted displays; Information systems; Navigation; Attention; Dynamic environments; GPS-receivers; Head mounted displays; Minimal information; Workload; Global positioning system
	Abstract	By presenting continuously updated heading and distance information on a small head-mounted display (HMD), as a supplement to a GPS-receiver, we examined if workload could be reduced and performance increased, when navigating in a demanding situation. The purpose was to present limited but sufficient information to facilitate navigation. The technique was tested on ground troops, but could also be used by rescue services and police in situations that require navigation in unknown environments. The main findings were that the workload was reduced in one aspect (during navigation) but increased in another (looking for foot placement). There were no clear differences in performance, except that participants stopped fewer times to look at the GPS-receiver if they had updated heading and distance information. This suggests that a supplement display with minimal information could be useful when navigating with a GPS-receiver in an unknown environment. Â© 2012 ISCRAM.
	Address	Swedish Defence Research Agency, Sweden
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Geographic Information Science and Technology	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	127
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	Author	Chris J. Van Aart; Stijn Oomes
	Title	Real-time organigraphs for collaboration awareness			Type	Conference Article
	Year	2008	Publication	Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2008
	Volume		Issue		Pages	651-659
	Keywords	Decision making; Disasters; Flow visualization; Information systems; Management; Visualization; Channels of communication; Collaboration; Coordination; Disaster response; Informal communication; Informal information; Informal interactions; Web-based visualization; Disaster prevention
	Abstract	Collaboration awareness, as extension to organization awareness, is knowing how organizations do work and achieve their goals. This knowledge moves on a scale from stated prescribed ways of acting (such as procedures and protocols) to informal channels of communication, teamwork and decision-making. Based on available static and dynamic data, standardized insights can be given about collaboration in emergency situations in the form of organigraphs. We argue that for gaining practical collaboration awareness, both the formal structure of an organization as well as informal interactions should be inspected. Informal interaction includes informal communication channels, actual decision making on the spot and multi-disciplinary joint activities. We have implemented our system in the form of a web-based visualization tool. This tool would have been useful in the Hercules disaster, giving insights in informal information exchange, possibly preventing fatal decisions.
	Address	Sogeti Nederland B.V., Netherlands; Delft University of Technology, Netherlands
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Washington, DC	Editor	F. Fiedrich, B. Van de Walle
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780615206974	Medium
	Track	Visualization and Smart Room Technology for Decision Making, Information Sharing, and Collaboration	Expedition		Conference	5th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	1034
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	Author	Chris Murphy; Doug Phair; Courtney Aquilina
	Title	A prototype multi-modal decision support architecture			Type	Conference Article
	Year	2005	Publication	Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2005
	Volume		Issue		Pages	135-137
	Keywords	Decision support systems; Information systems; Internet telephony; Crisis response; Decision support tools; Decision supports; Instant messaging; Multi-modal; Multimodal communications; Prototype implementations; Voice over IP; Network architecture
	Abstract	This paper presents the design of a decision support tool for crisis response applications. We propose a system to replace emergency contact calling trees with a multi-modal personnel contact architecture. This architecture consists of a centralized notification framework using existing enterprise e-mail, Web site, instant messaging, and voice over IP (VOIP) infrastructure. Response and audit data is collected and stored for analysis, and can be reviewed using a variety of methods in real time. Details of our prototype implementation are discussed. Specifically, we address multi-modal communication techniques and their benefits, enterprise deployment challenges, and opportunities for further research.
	Address	MITRE Corporation, United States
	Corporate Author				Thesis
	Publisher	Royal Flemish Academy of Belgium	Place of Publication	Brussels	Editor	B. Van de Walle, B. Carle
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9076971099	Medium
	Track	POSTER SESSION	Expedition		Conference	2nd International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	799
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	Author	Christian Neuhaus
	Title	Using what is already there – Integrated Crisis Communication as a new approach in crisis management – Case study and suggestions			Type	Conference Article
	Year	2010	Publication	ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings	Abbreviated Journal	ISCRAM 2010
	Volume		Issue		Pages
	Keywords	Information systems; Crisis communications; Crisis management; Crisis management systems; New approaches; Research questions; System integration; Management information systems
	Abstract	Communication plays a vital part in today's crisis management. Communication-channels and information systems in crisis management are often used separately. Our case study suggests an Integrated Crisis Communication (ICC) approach, which integrates all available communication-channels and information systems in one stakeholder oriented approach. The basis of this article is a case study of a 2-year research project with one of Germany's largest energy providers. The article starts with outlining the need for a communication-oriented crisis management. It presents results and findings from our research and explicates the main functionality the prototype we developed. Open questions and future research questions are outlined at the end.
	Address	Institut für Medienforschung (IfM), University of Siegen, Germany
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Seattle, WA	Editor	S. French, B. Tomaszewski, C. Zobel
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN		Medium
	Track	Technologies and Tools	Expedition		Conference	7th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	808
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	Author	Christian Neuhaus; Mario Hannappel; Daniela Giebel; Sabine Färfers
	Title	Crisis management systems in Germany – A status report about the current functions and developments of private and public crisis managementsystems in Germany			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Civil defense; Disasters; Information systems; Management information systems; Risk management; Command; Crisis communications; Crisis management; Crisis management systems; Emergency management; Interoperability
	Abstract	Crisis management systems play a critical role in supporting responders and decision makers in their crisis and emergency management functions. Even though these systems and solutions have been broadly adopted in private and public organizations, very few quantitative studies can be found on their functions, user groups, targeted stakeholders, their technological requirements and their scope of services. The present study gives an outline of our ongoing project and an insight in the first results of a three-year study of crisis management systems in Germany. The study will outline the methods of our analysis and will present some results from an analysis of over more than 170 systems from over 70 vendor/developers. It will then give a conclusion of the results and outline open and future questions. Â© 2012 ISCRAM.
	Address	University of Siegen, Institute for Media Research, Germany
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Command and Control Studies	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	174
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