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Author Hans Abbink; Roel Van Dijk; Tamas Dobos; Mark Hoogendoorn; Catholijn M. Jonker; Savas Konur; Peter-Paul Van Maanen; Viara Popova; Alexei Sharpanskykh; Peet Van Tooren; Jan Treur; Jeroen M. Valk; Lai Xu; Pinar Yolum pdf  isbn
openurl 
  Title Automated support for adaptive incident management Type Conference Article
  Year 2004 Publication Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2004  
  Volume Issue Pages 69-74  
  Keywords Cybernetics; Information systems; Adaptive; Automated support; Dynamic property; Formal analysis; Incident Management; Intermediate results; Multi-agent; Automation  
  Abstract The project CIM, started in 2003, addresses the problem of automated support for incident management. In this paper some intermediate results are shown, especially on automated support of analysis of errors in traces of incident management. For such traces it can be checked automatically which dynamic properties hold or fail. The potential of the approach is shown in the formal analysis of a given empirical trace. The approach can also be applied in conjunction with simulation experiments. © Proceedings ISCRAM 2004.  
  Address Almende, Westerstraat 50, 3016 DJ Rotterdam, Netherlands; Department of Artificial Intelligence, Vrije Universiteit Amsterdam, De Boelelaan 1081a, 1081 HV Amsterdam, Netherlands  
  Corporate Author Thesis  
  Publisher Royal Flemish Academy of Belgium Place of Publication Brussels Editor B. Van de Walle, B. Carle  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9076971080 Medium  
  Track POSTER SESSION Expedition Conference 1st International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 65  
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Author Aurélien Acquier; Sébastien Gand; Mathias Szpirglas pdf  isbn
openurl 
  Title Stake S-holder management and crisis resilience a case study in a public transportation company Type Conference Article
  Year 2006 Publication Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2006  
  Volume Issue Pages 528-539  
  Keywords Information systems; Collective action; Crisis management; External stakeholders; Potential values; Public transportation companies; Qualitative case studies; Stakeholder management; Stakeholder management model; Anchorages (foundations)  
  Abstract Stakeholder perspectives on crisis management provide a useful descriptive framework for analyzing crises and making crisis narratives. However, their actionability for crisis management, i.e. possibility to use stakeholder management models into operational crisis management processes, remains an under-investigated question. The purpose of this article is to discuss the operational value of stakeholder frameworks for crisis management. Drawing on a qualitative case study of a successful crisis management process in a public transportation company, we investigate the activities set up by the crisis cell to manage internal and external stakeholders during the crisis. In our case, successful stakeholder management relied on: 1) good diagnosis capabilities for the design of an appropriate corporate positioning; 2) an ability to manage coherently a set of emerging and heterogeneous issues involving stakeSholders ; 3) the capacity to set up a tightly coupled form of organization, involving both crisis cell members and various anchorage points, i.e. specific actors involved in the project before the crisis, who were already in contact with key stakeholders as part of their day-to-day activities. We then discuss the practical and theoretical implications of this analysis and the potential value stakeholder perspectives for crisis management.  
  Address Center for Management Science, Ecole Nationale Supérieure des Mines de Paris, France  
  Corporate Author Thesis  
  Publisher Royal Flemish Academy of Belgium Place of Publication Newark, NJ Editor B. Van de Walle, M. Turoff  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9090206019; 9789090206011 Medium  
  Track STAKEHOLDER COORDINATION FOR CRISIS MANAGEMENT Expedition Conference 3rd International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 250  
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Author Pablo Acuña; Paloma Díaz; Ignacio Aedo pdf  openurl
  Title Development of a design patterns catalog for Web-based Emergency Management Systems Type Conference Article
  Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010  
  Volume Issue Pages  
  Keywords Civil defense; Disasters; Human computer interaction; Information systems; Management information systems; Risk management; Websites; Design Patterns; Design Principles; Emergency management systems; Information sharing; Web designs; Information management  
  Abstract The design of Emergency Management Systems is an activity that requires knowledge from various related domains for providing a more complete and usable solution. In this context, design patterns including knowledge from previous experiences can be a useful source of information to support the development of this type of applications. In this paper, we introduce a catalog of design patterns for Web-based Emergency Management Systems collected from design principles, design patterns and existing implementations from involved areas, taking into account requirements particular to this domain.  
  Address Departamento de Informática, Universidad Carlos III, Madrid, Spain  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN Medium  
  Track Human-Computer Interaction Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 251  
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Author Ronja Addams-Moring; Markku Kekkonen; Shushan Zhao pdf  isbn
openurl 
  Title A simple taxonomy for mobile emergency announcement systems Type Conference Article
  Year 2005 Publication Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2005  
  Volume Issue Pages 309-316  
  Keywords Civil defense; Information systems; Mobile telecommunication systems; Taxonomies; Ad hoc MEA system; Crisis information; Disaster recovery; Incident Management; MEA system; Mobile emergency announcement system; Pre-planned MEA system; Public warning; Semi ad hoc MEA system; Information management  
  Abstract Mobile communications networks and devices can be and have been used by authorities to warn and instruct the general public during crises. However, our understanding of how mobile technologies could best be used for emergency announcements (public warnings) is currently limited. To clarify one part of this field of study, we define and describe a simple taxonomy for mobile emergency announcements (MEA) systems. The taxonomy has three categories: preplanned MEA systems, ad-hoc MEA systems and semi ad-hoc MEA systems. Differences in functional, security and other requirements were found between MEA systems belonging to different taxonomy categories, both concerning how each category of MEA systems can meet the common requirements, and concerning which requirements are the most important for each category of MEA systems. The differences between the categories were especially clear for these requirements: the understandability and credibility of the MEAs and the security of a MEA system.  
  Address Helsinki University of Technology, Finland; STUK – Radiation and Nuclear Safety Authority, Finland  
  Corporate Author Thesis  
  Publisher Royal Flemish Academy of Belgium Place of Publication Brussels Editor B. Van de Walle, B. Carle  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9076971099 Medium  
  Track EMERGENCY ANNOUNCEMENT AND WARNING SYSTEMS Expedition Conference 2nd International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 253  
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Author Kpotissan Adjetey-Bahun; Babiga Birregah; Eric Châtelet; Jean-Luc Planchet; Edgar Laurens-Fonseca pdf  isbn
openurl 
  Title A simulation-based approach to quantifying resilience indicators in a mass transportation system Type Conference Article
  Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014  
  Volume Issue Pages 75-79  
  Keywords Indicators (instruments); Information systems; Crisis management; Early warning; Mass transportation systems; Railway; Railway transportation; Resilience; Simulation-based modeling; Railroads  
  Abstract A simulation-based model used to measure resilience indicators of the railway transportation system is presented. This model is tested through a perturbation scenario: the inoperability of a track which links two stations in the system. The performance of the system is modelled through two indicators: (a) the number of passengers that reach their destination and (b) the total delay of passengers after a serious perturbation. The number of passengers within a given station at a given time is considered as early warning in the model. Furthermore, a crisis management plan has been simulated for this perturbation scenario in order to help the system to recover quickly from this perturbation. This crisis management plan emphasizes the role and the importance of the proposed indicators when managing crises.  
  Address Régie Autonome des Transports Parisiens (RATP), France; Université de Technologie de Troyes (UTT), UMR 6281, CNRS, France; UTT, UMR 6281, CNRS, France; RATP, France  
  Corporate Author Thesis  
  Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780692211946 Medium  
  Track Analytic Modeling and Simulation Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 254  
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Author Christine Adler; Lisa Jakob; Mirjam Haus; Lena Erfurt; Marion Krüsmann pdf  isbn
openurl 
  Title GABEK WinRelan® – A qualitative method for crisis research engaging crisis management personnel Type Conference Article
  Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Information systems; Stresses; Crisis management; Mass casualty incidents; Qualitative method; Triage; Usability; Human resource management  
  Abstract Qualitative research methods like GABEK WinRelan are advantageous tools to analyze and thereby improve crisis management planning and communication systems by interrogating crisis management personnel. Contrary to quantitative methods they help to identify, explore, and structure new important aspects in this field and to formulate more specific research questions. This paper describes the usage and advantages of the qualitative method GABEK WinRelan within crisis management research, particularly within the e-Triage project which aims at the development of an electronic registration system of affected persons in mass casualty incidents. Furthermore it addresses different corresponding research fields like stress within emergency missions and the role GABEK WinRelan could play in examining these research fields. © 2012 ISCRAM.  
  Address Ludwig Maximilians University, Dept. Psychology, Munich, Germany; Ludwig Maximilians University, Germany  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Special Session Mixed Methods, Community/Practitioner Engaged Research & Translation for the Crisis Context Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 66  
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Author Christine Adler; Marion Krüsmann; Thomas Greiner-Mai; Anton Donner; Javier Mulero Chaves; Àngels Via Estrem pdf  isbn
openurl 
  Title IT-supported management of mass casualty incidents: The e-triage project Type Conference Article
  Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011  
  Volume Issue Pages  
  Keywords Database systems; Digital communication systems; Disasters; Distributed database systems; Human engineering; Information systems; Satellite communication systems; Stresses; User interfaces; Communication infrastructure; Database synchronization; Digital communications; Distributed database; E-Triage; Mass casualty incidents; Rescue operations; Satellite communications; Interoperability  
  Abstract Voice, analogue mobile radio, and paper have een successfully used for decades for coordination of emergencies and disasters, but although being simple and robust this approach cannot keep pace with todays requirements any more. Emerging and established digital communication standards open the door to new applications and services, but the expected benefit needs to be carefully evaluated against robustness, interoperability, and user-friendliness. This paper describes a framework for IT-supported management of mass casualty incidents, which is currently under implementation and study. The four pillars of the concept are handheld devices for use both in daily rescue operations and in disasters, autonomous satellite-based communication infrastructure, a distributed database concept for maximal availability, and psychological acceptance research.  
  Address Ludwig Maximilians University, Dept. Psychology, Munich, Germany; Euro-DMS Ltd., Olching, Germany; DLR, Institute of Communications and Navigation, Oberpfaffenhofen, Germany; TriaGnoSys GmbH, Weßling, Germany  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789724922478 Medium  
  Track Mobile and Sensor Networks Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 255  
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Author Ignacio Aedo; Daniel Sanz; Paloma Díaz; Jorge De Castro pdf  isbn
openurl 
  Title Modelling emergency response communities using RBAC principles Type Conference Article
  Year 2006 Publication Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2006  
  Volume Issue Pages 426-434  
  Keywords Access control; Civil defense; Disasters; Information systems; Risk management; Development stages; Emergency management systems; Emergency response; Empirical evaluations; Levels of abstraction; Role-based Access Control; User centred design; Web engineering; Management information systems  
  Abstract One of the main design challenges of any Emergency Management System (EMS) is the diversity of users and responsibilities that must be considered. Modelling the access capabilities of different communities of users is a relevant concern for which the RBAC (Role-Based Access Control) paradigm provides flexible and powerful constructs. In this paper we describe how we used an RBAC meta-model to specify at different levels of abstraction the access policy of a specific EMS called ARCE (Aplicación en Red para Casos de Emergencia). This approach has made it possible to face access modelling at earlier development stages, so that stakeholders got involved in analytical and empirical evaluations to test the correctness and effectiveness of the access policy. Moreover, since the RBAC meta-model is embedded into a web engineering method, we put into practice a holistic process which addresses different design perspectives (structure, navigation, presentation, interaction and access) in an integrated way.  
  Address Laboratorio DEI, Universidad Carlos III de Madrid, Spain; Dirección General de Protección Civil, Ministerio del Interior, Spain  
  Corporate Author Thesis  
  Publisher Royal Flemish Academy of Belgium Place of Publication Newark, NJ Editor B. Van de Walle, M. Turoff  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9090206019; 9789090206011 Medium  
  Track COMMUNITIES IN EMERGENCY MANAGEMENT Expedition Conference 3rd International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 257  
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Author Nuno Afonso; M. Luísa Sousa pdf  isbn
openurl 
  Title Seismic scenario simulations using a GIS Web Service Type Conference Article
  Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011  
  Volume Issue Pages  
  Keywords Geographic information systems; Information systems; Risk assessment; Simulators; Web services; Websites; Catastrophic effects; Desktop environment; Emergency planning; Geographic information; Portugal; Seismic risk; Seismic risk assessment; Seismic scenarios; Seismology  
  Abstract Throughout its history, Portugal Mainland and Azores Archipelago have suffered the catastrophic effects of earthquakes originating significant damages in buildings and human losses. Being aware of Portuguese seismic risk, civil protection authorities promoted some studies leading to the development of a seismic scenario simulation tool, applicable to some Mainland Portuguese regions. This paper describes recent improvements in the seismic scenario simulation tool, named LNECloss, and illustrates its applications to the evaluation of building damages and social losses, due to plausible seismic scenarios affecting Portugal. Some development requirements were identified in LNECloss simulator, namely making it available as a service on the Web, providing a stand alone tool, with no need of a geographic information desktop environment, although with the GIS capabilities of mapping and synthesis of the seismic scenario effects. In conclusion, the developed GIS Web Service offers a useful tool for seismic risk assessment and emergency planning and management.  
  Address National Laboratory for Civil Engineering (LNEC), Lisbon, Portugal  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789724922478 Medium  
  Track Geographic Information Science Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 258  
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Author Alexandre Ahmad; Olivier Balet; Jesse Himmelstein; Arjen Boin; Maaike Schaap; Paolo Brivio; Fabio Ganovelli; Enrico Gobbetti; Giovanni Pintore; Jean-Baptiste De La Riviere pdf  isbn
openurl 
  Title Interactive simulation technology for crisis management and training: The INDIGO project Type Conference Article
  Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Artificial intelligence; Augmented reality; Decision support systems; Image reconstruction; Information systems; Managers; Mobile devices; Personnel training; Common operational picture; Crisis management; Crisis simulations; Image-Based Rendering; Interactive simulations; Simulation software; Visualization systems and software; White board; Computer software  
  Abstract To face the urgent need to train strategic and operational managers in dealing with complex crises, we are researching and developing an innovative decision support system to be used for crisis management and interactive crisis training. This paper provides an overview of current decision-support systems, simulation software and other technologies specifically designed to serve crisis managers. These findings inform the design of a new interactive simulation technology system, where a 3D Common Operational Picture (COP) is shared between tactile digital whiteboard in the command center and mobile devices in the field. © 2012 ISCRAM.  
  Address DIGINEXT, France; CRISIS PLAN, France; ISTI, CNR, France; CRS4, Italy; IMMERSION, France  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Open Track Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 68  
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Author Syed Ahmed; Paul A. BiedrzyckiA.; Shannon Opel; David A. Nelson; Marie G. Sandy; Zeno Franco pdf  isbn
openurl 
  Title Community engagement for translational disaster research: Fostering public, private & responder group partnerships Type Conference Article
  Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Disaster prevention; Information science; Information systems; Mergers and acquisitions; Public health; Community engagement; FEMA Whole Community Initiative; Informatics; Professional development; Translational Research; Disasters  
  Abstract Vulnerable communities are disproportionately impacted by major disasters. Information scientists working to improve disaster planning and mitigation efforts in these communities often involve first responder (practitioner) groups in collaborative design; however, less emphasis has been placed on developing long-term, sustainable crisis informatics partnerships at the population level. Community-based participatory research approaches are gaining attention in the US as an important element in translational science efforts designed to move innovations “from the bench to the curbside.” Community Engagement in Research (CEnR) is a community research approach adopted US National Institutes of Health (NIH) to improve public health intervention. CEnR has implications for improving the generalizability of ISCRAM research, may provide a roadmap for Public/Private/Community disaster research partnerships, and suggests modifications to training for information scientists working in this arena. The CEnR approach also recognizes conflicts that can occur in community/government partnerships, emphasizing the importance of predicting and preventing these situations. © 2012 ISCRAM.  
  Address Medical College of Wisconsin, United States; Dept. Public Health, City of Milwaukee, United States; University of Wisconsin, Milwaukee, United States  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Special Session Mixed Methods Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 16  
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Author Guruprasad Airy; Tracy Mullen; John Yen pdf  isbn
openurl 
  Title Market based adaptive resource allocation for distributed rescue teams Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Information systems; Planning; Adaptive resource allocations; Combinatorial auction; Limited information; Multi agent; Multi-agent planning; Resource assignment; Resource requirements; System's performance; Resource allocation  
  Abstract The dynamic nature of real-world rescue scenarios (e.g., military, emergency first response, hurricane relief) requires constant reevaluation of resource assignments. New events can trigger additional resource requirements generating conflicts about how to reassign resources across tasks in an emerging crisis. Reallocation is further complicated as some resources are synergistic (i.e., helicopter and pilot) and many distributed rescue teams have limited information about other teams' status. We show how integrating a team-based multi-agent planning system with standard combinatorial auction methods to dynamically re-allocate resources can maximize overall rescue utility while providing for graceful managed degradation under conditions of extreme stress. The key innovation of our approach is that we explicitly provide a framework that incorporates the costs involved in dynamically switching resources from one task to another. We compare our system's performance against two other approaches.  
  Address Pennsylvania State University, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Intelligent Systems Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 259  
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Author Amro Al-Akkad; Zimmermann, A. pdf  isbn
openurl 
  Title User study: Involving civilians by smart phones during emergency situations Type Conference Article
  Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011  
  Volume Issue Pages  
  Keywords Hardware; Bystander intervention; Cell phone; Emergency situation; Mobile applications; Mobile sensing; Semi structured interviews; User constraints; User study; Information systems  
  Abstract This paper concerns a preliminary user study to determine the acceptance of a mobile application that is supposed to involve civilians during emergencies. In particular, the focus is on bystanders. Their intervention during emergencies constitutes a delicate issue, since they were traditionally considered as a rather annoying party being merely observers of incidents. However, with the ubiquity and ever-increasing capabilities of cell phones there might emerge a great potential to flip the coin and to benefit from bystanders playing from now on a contributive role. To examine this hypothesis, we conducted semi-structured interviews with 24 persons. The result of our study shows that people are willing to use such mobile assisting system, and thus we take it as a positive starting signal to continue our research into this direction considering the elicited user constraints.  
  Address Fraunhofer Institute of Applied Information Technology FIT, Schloss Birlinghoven, 53754 Sankt Augustin, Germany  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789724922478 Medium  
  Track User Centred Design Process for EMIS Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 260  
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Author Amro Al-Akkad; Zimmermann, A. pdf  isbn
openurl 
  Title Survey: ICT-supported public participation in disasters Type Conference Article
  Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Information systems; Social networking (online); Surveying; Surveys; Facebook; Ict; Information and Communication Technologies; Key users; Participatory Sensing; Perceived usefulness; Public participation; Disasters  
  Abstract In an increasingly networked society citizens at disaster sites utilize information and communication technology (ICT) to communicate needs or to share information. In order to understand better emergent possibilities and implications of applying ICT for supporting public participation in disasters, we surveyed 57 respondents regarding several key user aspects as perceived usefulness, socially related issues, or deployment. Surprisingly, our results show a clear tendency to use a disaster specific application instead of using everyday services as facebook or Twitter. However, such application poses the risk to loose its focus fading slowly away after once downloading it. Further study is needed to understand if these results are representative regarding public society. © 2012 ISCRAM.  
  Address Fraunhofer Institute for Applied Information Technology FIT, Schloss Birlinghoven, 53754 Sankt Augustin, Germany  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Human Experiences in the Design of Crisis Response and Management Services and Systems Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 70  
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Author Amro Al-Akkad; Christian Raffelsberger pdf  isbn
openurl 
  Title How do i get this app? A discourse on distributing mobile applications despite disrupted infrastructure Type Conference Article
  Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014  
  Volume Issue Pages 565-569  
  Keywords Disasters; Information systems; Internet; Smartphones; Application stores; Cloud services; Deployment; Deployment mechanisms; Disrupted infrastructures; Mobile applications; Mobile operating systems; Software distributions; Mobile computing  
  Abstract This paper aims to lead a discourse on distributing mobile applications while having no access to cloud services. While in daily life people acquire applications via application stores, the access to those stores can be severely hampered in disasters. Instead of wishful thinking, i.e. hoping that people or manufactures would pre-install an (emergency) app before a disaster, we have started to investigate into Internet-less deployment mechanisms. We discuss five potential approaches of deploying apps in an ad-hoc fashion. Each approach is assessed against six criteria, while taking a stance that the smartphone is the minimally required deployment platform. This paper concludes with the observation that current mobile operating system providers do not provide “Internet-less” deployment mechanisms, although platforms as Android allow for this. This said, we hope that this contribution can spark further interest into the discussed problematic.  
  Address Fraunhofer Institute for Applied Information Technology (FIT), Sankt Augustin, Germany; Institute of Information Technology, Lakeside Labs, Alpen-Adria-Universität Klagenfurt, Klagenfurt, Austria  
  Corporate Author Thesis  
  Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780692211946 Medium  
  Track Practitioner Cases and Practitioner-Centered Research Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 261  
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Author Amro Al-Akkad; Christian Raffelsberger; Alexander Boden; Leonardo Ramirez; Zimmermann, A. pdf  isbn
openurl 
  Title Tweeting 'when online is off'? Opportunistically creating mobile ad-hoc networks in response to disrupted infrastructure Type Conference Article
  Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014  
  Volume Issue Pages 662-671  
  Keywords Information systems; Peer to peer networks; Smartphones; Telecommunication networks; Disruptions; Infrastructure; Isolated islands; Mobile adhoc network (MANETs); Network infrastructure; Opportunistic communications; Peer-to-peer fashion; Two ways; Mobile ad hoc networks  
  Abstract In this paper, we present a system that enables people to post and receive tweets despite disruptions of existing network infrastructure. Our system opportunistically deploys mobile ad hoc networks (MANETs) based on Wi-Fi in which people can communicate with each other in a peer-to-peer fashion. A MANET per se constitutes an isolated island, but as people carry devices around that can join other MANETs, eventually people can transport previously collected data to the online world. Compared to other systems that aim to enable communication in crisis, our system differs in two ways: it does not rely on existing network infrastructure, and it exploits established protocols and standards allowing it to run on off-the-shelf, commercially available smartphones. We evaluated our prototype with a group of students and practitioners. Overall, we received positive feedback on the potential of our technology, but also were pointed to limitations requiring future work.  
  Address Fraunhofer Institute for Applied Information Technology (FIT), Sankt Augustin, Germany; Institute of Information Technology, Lakeside Labs, Alpen-Adria-Universität Klagenfurt, Klagenfurt, Austria; Fraunhofer Headquarters, Berlin, Germany  
  Corporate Author Thesis  
  Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780692211946 Medium  
  Track Social Media in Crisis Response and Management Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 262  
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Author Michael Alles; Alexander Kogan; Miklos Vasarhelyi; Starr Roxanne Hiltz; Murray Turoff pdf  isbn
openurl 
  Title Assuring homeland security: Continuous monitoring, control and assurance of Emergency Preparedness Type Conference Article
  Year 2004 Publication Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2004  
  Volume Issue Pages 1-7  
  Keywords Civil defense; Information systems; Risk management; Assurance; Continuous auditing; Crisis management; Emergency management; Emergency response; Emergency services  
  Abstract This paper examines the potential relationships of Auditing and Emergency Preparedness with respect to the domain of the design of Emergency Response Information Systems. It proposes normative objectives for the integration of all these areas in the design of future organizational systems. It also proposes a series of steps to evolve in this direction and create a new interdisciplinary professional community to guide research and development for this field of endeavor. © Proceedings ISCRAM 2004.  
  Address Accounting Information Systems, Rutgers University, United States; Department of Information Systems, New Jersey Institute of Technology, United States  
  Corporate Author Thesis  
  Publisher Royal Flemish Academy of Belgium Place of Publication Brussels Editor B. Van de Walle, B. Carle  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9076971080 Medium  
  Track Conference Keynote Expedition Conference 1st International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 71  
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Author Margunn Indreboe Alshaikh; Helena Puig Larrauri pdf  isbn
openurl 
  Title Building resilience through crisis mapping, community engagement and recovery planning in Sudan Type Conference Article
  Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Coordination reactions; Disasters; Information systems; Recovery; Building community; Complex emergencies; Conflict; Conflicting priorities; Coordination; Crisis mappings; Fragility; Local ownership; Participatory methodology; Resilience; Responsiveness; Weak evidence-base; Mapping  
  Abstract Understanding that disasters and conflicts do not occur in a vacuum, but are integrally linked to the broader context in which they take place, building resilience within both state and society structures becomes a crucial tool to speed recovery and lessen the likelihood of recurrence as local and institutional capacities are put in place to respond to, manage and reduce emerging risks. Since, 2008, United Nations Development Programme in Sudan has through its Crisis and Recovery Mapping and Analysis Project been developing a participatory mapping and analysis methodology to enhance crisis responsiveness and evidence-based strategic planning both within the United Nations system and national government. Using innovative technologies and GIS, sensitive issues are contextualized and depoliticized through novel correlations and visualisations, allowing previously contesting state and society actors to jointly identify priorities for intervention and response. The process has fostered an open dialogue, strengthening the capacities of local actors to respond to emerging crises in a timely and appropriate manner. Participatory mapping has thus become a key tool in managing complexities in peacebuilding and recovery in post-crisis settings. © 2012 ISCRAM.  
  Address Crisis and Recovery Mapping and Analysis (CRMA), Conflict Reduction Programme (CRP), UNDP Sudan, Gama'a Avenue House 7 – Block 5, P.O. Box 913, Khartoum, Sudan  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Special Session Mixed Methods Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 72  
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Author Shoshana Altschuller; Raquel Benbunan-Fich pdf  isbn
openurl 
  Title Potential antecedents to trust in ad hoc emergency response virtual teams Type Conference Article
  Year 2008 Publication Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2008  
  Volume Issue Pages 254-264  
  Keywords Information systems; Emergency response; Impression formation; Self-awareness; Self-disclosure; Social presence; Trust; Virtual team; Emergency services  
  Abstract This research explores the potential determinants of trust in newly formed virtual teams to better inform the choice of communication media for virtual emergency response groups for which interpersonal trust is crucial. Results of a laboratory experiment indicate that the way that communicants view their teammates and themselves as part of that team is significantly correlated with the level of trust that they experience. Impression formation, public self-awareness, perceived social presence, and self-disclosure are all found to have significant correlations with trust among ad hoc teammates. It is therefore recommended that the design of emergency response communication systems include features to foster these feelings thereby promoting trust among teammates. Our results are applicable to ad hoc emergency teams who interact for a period of time to address relief and recovery efforts after a major disaster or emergency.  
  Address Iona College, United States; Baruch College, CUNY, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Washington, DC Editor F. Fiedrich, B. Van de Walle  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780615206974 Medium  
  Track Trust in Emergency Planning and Response Expedition Conference 5th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 263  
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Author Hina Aman; Pourang Irani; Hai-Ning Liang pdf  isbn
openurl 
  Title A review of information communication technology applied on common tasks during times of emergency Type Conference Article
  Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Information systems; Development and technology; Emergency response systems; Information communication technology; Technology usages; Disasters  
  Abstract Research in emergency response systems has produced significant literature in a very short span of time. We review a corpus of published works on how Information Communication Technology (ICT) is being utilized and the type of tasks ICT attempts to support in the event of a crisis due to disasters, whether natural or man-made. In our research, we have been able to distinguish eight types of tasks supported by technology during a disaster. We list some of these technologies used by the public, practitioners and researchers to illustrate the current trends of technology usage. We also identify gaps and technology needs that require our attention. Given the increasing frequency and severity of disasters, this research is timely as it (1) contributes to our understanding of the trends of development and technology use during times of crises and (2) identifies potential areas for future work to improve ICT's role during times of emergency. © 2012 ISCRAM.  
  Address University of Manitoba, Winnipeg, MB, Canada  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Open Track Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 73  
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Author Amanda L. Hughes; Leysia Palen; Jeannette N. Sutton; Sophia B. Liu; Sara Vieweg pdf  isbn
openurl 
  Title Site-seeing in disaster: An examination of on-line social convergence Type Conference Article
  Year 2008 Publication Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2008  
  Volume Issue Pages 324-333  
  Keywords Information systems; Websites; Computer-mediated communication; Convergence; Convergent behavior; Crisis informatics; Disaster response; Online behavior; Social media; Disasters  
  Abstract On-line websites and applications are increasingly playing a role in disaster response and recovery. Yet with the wide variety of on-line grassroots activities that occur in such situations, it can be difficult to make sense of them. In this paper, we describe on-line behavior as socially convergent activity, interpreting it within existing sociological understandings of behavior in disaster events. We discuss seven types of convergent behavior and give examples of on-line activities for each type. By seeing these activities as an essential part of the disaster social arena, we can begin to think about how to support socially convergent phenomena in new and creative ways.  
  Address ConnectivIT Lab, Natural Hazards Center, University of Colorado, Boulder, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Washington, DC Editor F. Fiedrich, B. Van de Walle  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780615206974 Medium  
  Track Research Methods in ISCRAM Expedition Conference 5th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 605  
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Author Michael Ammann; Tuomas Peltonen; Juhani Lahtinen; Kaj Vesterbacka; Tuula Summanen; Markku Seppänen; Pilvi Siljamo; Annakaisa Sarkanen; Minna Rantamäki pdf  openurl
  Title KETALE Web application to improve collaborative emergency management Type Conference Article
  Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010  
  Volume Issue Pages  
  Keywords Civil defense; Data visualization; Decision support systems; Disasters; Information management; Information systems; Risk management; Weather forecasting; Collaboration; Collaborative decisions; Design and implementations; Distributed modeling; Emergency management; Operational aspects; Requirement analysis; WEB application; World Wide Web  
  Abstract KETALE is a database and web application intended to improve the collaborative decision support of the Finnish Radiation and Nuclear Safety Authority (STUK) and of the Finnish Meteorological Institute (FMI). It integrates distributed modeling (weather forecasts and dispersion predictions by FMI, source term and dose assessments by STUK) and facilitates collaboration and sharing of information. It does so by providing functionalities for data acquisition, data management, data visualization, and data analysis. The report outlines the software development from requirement analysis to system design and implementation. Operational aspects and user experiences are presented in a separate report.  
  Address Radiation and Nuclear Safety Authority, Finland; Finnish Meteorological Institute, Finland  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN Medium  
  Track Poster Session Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 264  
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Author Bo Andersson; Jonas Hedman pdf  isbn
openurl 
  Title Issues in the development of a mobile based communication platform for the swedish police force and appointed security guards Type Conference Article
  Year 2006 Publication Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2006  
  Volume Issue Pages 181-187  
  Keywords Cellular telephones; Civil defense; Disasters; E-learning; Law enforcement; Management information systems; Mobile phones; Risk management; Standards; Communication platforms; Emergency management; Information systems development; Learning experiences; Legal requirements; Mobile-based; Multimedia messages; National standard; Interoperability  
  Abstract This paper presents the learning experiences from the development of a mobile-based communication platform, called OrdningsVaktsCentralen (OVC). OVC can be translated to Security Guard Central. OVC is designed to enable the Swedish Police Force (SPF) to comply with new legal requirements and enhance their collaboration with Appointed Security Guards (ASG). The focus of this paper is on the early phases of development; in particular on the specific technical issues such as interoperability and standards used in the development of mobile based systems. The learning experiences are as follows: firstly, when developing mobile based systems we suggest and recommend that the analysis phase should be enhanced and it should address the interoperability between mobile phones on one hand and operators on the other hand. Secondly, global and national standards, such as the MMS7 for sending multi-media messages, are not always standardized. It seems that operators and mobile phone manufacturers make minor alterations and interpretations of the standard and thereby some of the benefits found in standards disappear. Thirdly, mobile based communication platforms have a large potential for contributing to the field of emergency management information systems since they can be based on open and nationally accepted standards.  
  Address Department of Informatics, School of Management, Lund University, Sweden  
  Corporate Author Thesis  
  Publisher Royal Flemish Academy of Belgium Place of Publication Newark, NJ Editor B. Van de Walle, M. Turoff  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title