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Author Jane Barnett; William Wong; David Westley; Rick Adderley; Michelle Smith
Title Startle points: A proposed framework for identifying situational cues, and developing realistic emergency training scenarios Type Conference Article
Year 2011 Publication (up) 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume Issue Pages
Keywords Information systems; Cognitive interview; Dynamic scenarios; Emergency scenario; Emergency training; Situation awareness; Startle points; Training simulation; Unexpected events; Decision making
Abstract Real-world crises are not prescriptive and may contain unexpected events, described here as startle points. Including these events in emergency training simulator scenarios is crucial in order to prepare for startle points that may arise in the real world. Startle points occur when individuals who assess and monitor emergency scenarios, are suddenly faced with an unexpected event, and are unsure how to proceed. This paper offers a non-empirical framework that explores how cues generated by startle points affect decision making. Future research will use the framework to explore how experts and novices experience, and then adapt to startle points, as a function of decision mode, situation awareness, and emotional arousal. The resulting data can then be used to identify cues surrounding startle points and as a consequence, create dynamic scenarios for online training simulators so that individuals can prepare and adapt to them, and transfer acquired skills to real-world emergencies.
Address Middlesex University, United Kingdom; A-E Solutions, United Kingdom
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Command and Control Studies Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 287
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Author Gaston C. Armour; Hero Tameling
Title Collaborative relationships are key to community resilience and emergency preparedness Type Conference Article
Year 2011 Publication (up) 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume Issue Pages
Keywords Disasters; Information systems; Planning; Collaboration; Community; Emergency preparedness; Engagement; Individual; Resilience; Civil defense
Abstract The United States of America experienced two major incidents that changed the countrys perspective on emergency preparedness: September 11, 2001 World Trade Center attacks, and Hurricane Katrina in 2005. Since that time the United States Department of Homeland Security established 10 separate Regional Catastrophic Planning Teams (RCPT) around the country. These RCPTs were set-up to inform, train and determine the effectiveness of mutual-aid coordination and prepare individuals, families and communities for an “all-hazard” environment. As RCPT members representing one state agency providing human services, the authors proposed an initiative, based on a working model they had already deployed in their own agency, to enhance emergency preparedness activities to include individual and community resiliency along with disaster and catastrophic planning. That request to expand the RCPT role, opened-up a dialogue to develop an innovative approach to collaborative partnerships. This shift afforded additional opportunities in times of a crisis, disaster or catastrophe.
Address Illinois Department of Human Services, Office of Security and Emergency Preparedness, United States
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Planning and Foresight Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 272
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Author Henrik Artman; Joel Brynielsson; Björn J.E. Johansson; Jiri Trnka
Title Dialogical emergency management and strategic awareness in emergency communication Type Conference Article
Year 2011 Publication (up) 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume Issue Pages
Keywords Civil defense; Communication; Disasters; Information systems; Risk management; Screening; Dialogue; Emergency communication; Emergency information; Emergency management; Emergency response; Information strategy; Social media; Strategic awareness; Emergency services
Abstract This paper introduces two concepts-dialogical emergency management and strategic awareness-as means to use and understand the content of social media for the purpose of emergency communication. Dialogical emergency management denotes that the emergency management organizations follow what people publish in various social media on emergencies and ongoing emergency response, and then adjust their information strategies in a way that matches the expectations and needs for emergency information of the public. The concept of strategic awareness suggests that it is essential to have an understanding of the receiver (public) of emergency information but also to have an understanding of the receivers' idea about the emergency and emergency response. Hence, the notion of strategic awareness incorporates structured awareness of how people interpret, value, and reacts on communication based on what they think about the sender's (emergency management organization's) actual intentions and motives.
Address Swedish Defence Research Agency, SE-164 90 Stockholm, Sweden
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Early Warning and Alert Systems Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 273
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Author Christoph Aubrecht; Sérgio Freire; Josef Fröhlich; Beatrice Rath; Klaus Steinnocher
Title Integrating the concepts of foresight and prediction for improved disaster risk management Type Conference Article
Year 2011 Publication (up) 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume Issue Pages
Keywords Disasters; Forecasting; Information systems; Risk perception; Disaster management; Integrated disaster risk management; Involvement; Participation; Public awareness; Risk characteristics; Risk governance; Disaster prevention
Abstract This discussion paper focuses on conceptualizing the ultimate goal in disaster management, i.e. reduction of future risks and impacts and explicitly highlights how actions taken in various phases of integrated disaster risk management influence vulnerability and eventually overall risk characteristics. First, the advancement of the disaster management concept evolving from a cyclic perspective to a spiral view is described and the various stages of disaster management including risk analysis, mitigation, and response are explained. In an attempt to improve and advance disaster risk management, next, the concepts of foresight and prediction are described and its major differences are highlighted. Finally, the basic framework of risk governance is considered for integrating foresight and prediction and thus lifting disaster management to the next level. Active and transparent communication and participation is seen as the key for successfully implementing risk governance.
Address AIT Austrian Institute of Technology, Foresight and Policy Development Department, Austria; New University of Lisbon, E-GEO, Geography and Regional Planning Research Center, Portugal
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Planning and Foresight Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 278
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Author Amro Al-Akkad; Zimmermann, A.
Title User study: Involving civilians by smart phones during emergency situations Type Conference Article
Year 2011 Publication (up) 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume Issue Pages
Keywords Hardware; Bystander intervention; Cell phone; Emergency situation; Mobile applications; Mobile sensing; Semi structured interviews; User constraints; User study; Information systems
Abstract This paper concerns a preliminary user study to determine the acceptance of a mobile application that is supposed to involve civilians during emergencies. In particular, the focus is on bystanders. Their intervention during emergencies constitutes a delicate issue, since they were traditionally considered as a rather annoying party being merely observers of incidents. However, with the ubiquity and ever-increasing capabilities of cell phones there might emerge a great potential to flip the coin and to benefit from bystanders playing from now on a contributive role. To examine this hypothesis, we conducted semi-structured interviews with 24 persons. The result of our study shows that people are willing to use such mobile assisting system, and thus we take it as a positive starting signal to continue our research into this direction considering the elicited user constraints.
Address Fraunhofer Institute of Applied Information Technology FIT, Schloss Birlinghoven, 53754 Sankt Augustin, Germany
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track User Centred Design Process for EMIS Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 260
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Author Christine Adler; Marion Krüsmann; Thomas Greiner-Mai; Anton Donner; Javier Mulero Chaves; Àngels Via Estrem
Title IT-supported management of mass casualty incidents: The e-triage project Type Conference Article
Year 2011 Publication (up) 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume Issue Pages
Keywords Database systems; Digital communication systems; Disasters; Distributed database systems; Human engineering; Information systems; Satellite communication systems; Stresses; User interfaces; Communication infrastructure; Database synchronization; Digital communications; Distributed database; E-Triage; Mass casualty incidents; Rescue operations; Satellite communications; Interoperability
Abstract Voice, analogue mobile radio, and paper have een successfully used for decades for coordination of emergencies and disasters, but although being simple and robust this approach cannot keep pace with todays requirements any more. Emerging and established digital communication standards open the door to new applications and services, but the expected benefit needs to be carefully evaluated against robustness, interoperability, and user-friendliness. This paper describes a framework for IT-supported management of mass casualty incidents, which is currently under implementation and study. The four pillars of the concept are handheld devices for use both in daily rescue operations and in disasters, autonomous satellite-based communication infrastructure, a distributed database concept for maximal availability, and psychological acceptance research.
Address Ludwig Maximilians University, Dept. Psychology, Munich, Germany; Euro-DMS Ltd., Olching, Germany; DLR, Institute of Communications and Navigation, Oberpfaffenhofen, Germany; TriaGnoSys GmbH, Weßling, Germany
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Mobile and Sensor Networks Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 255
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Author Ignacio Aedo; Paloma Díaz; Victor A. Bañuls; José H. Canós-Cerdá; Starr Roxanne Hiltz
Title Information technologies for emergency planning and training Type Conference Article
Year 2011 Publication (up) 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume Issue Pages
Keywords Information systems; Personnel training; Advanced interaction; Collaborative development; Document engineering; Emergency planning; Emergency plans; Emergency situation; Scenarios; Knowledge management
Abstract Crucial to improving the management of emergency situations is the definition of suitable Emergency Plans and training of participants in the application of such plans. In order to design a good Emergency Plan, experts from different areas need to work collaboratively to identify all the events and the relationships among such events. The main purpose of this project is to study different information technology techniques that can be used in the elaboration of and training for Emergency Plans, based on the use of scenarios. The use of such techniques will support collaborative development of Emergency Plans, the use of rich formats that provide different perspectives on a plan, the exportation and sharing of plans in order to increase their evolution and improvement, the instruction of participants, as well as better interaction, participation and exchange of knowledge. Key aspects of the plans for this recently begun project are described in this paper.
Address Universidad Carlos III de Madrid, Spain; Universidad Pablo Olavide, Spain; Universidad Politécnica de Valencia, Spain; New Jersey Institute of Technology, United States
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Planning and Foresight Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 256
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Author Arif Cagdas Aydinoglu; Elif Demir; Serpil Ates
Title Designing a harmonized geo-data model for Disaster Management Type Conference Article
Year 2011 Publication (up) 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume Issue Pages
Keywords Disaster prevention; Geographic information systems; Information systems; Semantics; Standards; Data specifications; Disaster management; Dynamic data; Generic conceptual models; Geo-data; Land cover; Semantic interoperability; Disasters
Abstract There are problems for managing and sharing geo-data effectively in Turkey. The key to resolving these problems is to develop a harmonized geo-data model. General features of this model are based on ISO/TC211 standards, INSPIRE Data Specifications, and expectations of Turkey National GIS actions. The generic conceptual model components were defined to harmonize geo-data and to produce data specifications. In order to enable semantic interoperability, application schemas were designed for data themes such as administrative unit, address, cadastre/building, hydrographic, topography, geodesy, transportation, and land cover/use. The model, as base and the domain geo-data model, is a starting point to create sector models in different thematic areas. Disaster Management Geo-data Model model was developed as an extension of base geo-data model to manage geo-data collaborate on disaster management activities. This model includes existing geo-data special for disaster management activities and dynamic data collecting during disaster.
Address Istanbul Technical University, Turkey
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Interoperability and Standards Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 281
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Author Menelaos Bakopoulos; Sofia Tsekeridou; Eri Giannaka; Zheng-Hua Tan; Ramjee Prasad
Title Command & control: Information merging, selective visualization and decision support for emergency handling Type Conference Article
Year 2011 Publication (up) 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume Issue Pages
Keywords Biometrics; Decision support systems; Flow visualization; Information management; Information systems; Local area networks; Personal digital assistants; Visualization; Command posts; Crisis management; Decision supports; First responders; Information merging; Video annotations; Wearable sensors; Merging
Abstract Emergency situations call for the timely collaboration and error free communication of first responder (FR) teams from their Command Posts (CP) and between themselves. First responder teams must form and adapt their plans and actions as a real-time critical situation unfolds. This paper presents an advanced Command Post application that manages a diversity of FR teams during an emergency. Data from biometric, fire and/or gas sensors in addition to received annotated videos from first responders on site, carrying personal digital assistants (PDAs), are simultaneously managed. The presented system provides properly configured access to and alert-dependent visualization of real time location, biometric, gas, fire and annotated video data from FRs in the field to allow for effective reaction and decision support from CP personnel. Additionally, the system forms an information management system for all necessary information to be quickly handy during emergency handling, such as FR information, critical infrastructure information, historical information, etc. This system has been validated through qualitative analysis in a field trial at the M30 tunnel in Madrid by participating end users.
Address Athens Information Technology, Greece; Aalborg University, Denmark
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Command and Control Studies Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 284
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Author Kartikeya Bajpai; Anuj Jaiswal
Title A framework for analyzing collective action events on Twitter Type Conference Article
Year 2011 Publication (up) 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume Issue Pages
Keywords Information systems; Collective action; Content and structure; Government censorships; Micro-blogging platforms; Research goals; Social movements; Thailand; Twitter; Social networking (online)
Abstract Recent years have witnessed multiple international protest movements which have purportedly been greatly affected by the use of Twitter, a micro-blogging platform. Social movement actors in Iran, Moldova, Kyrgyzstan and Thailand are thought to have utilized Twitter to spread information, co-ordinate protest activities, evade government censorship and, in some cases, to spread misinformation. We propose a framework for conceptualizing and analyzing Twitter data related to contentious collective action crises. Our primary research goal is to delineate a framework informed with a social movements lens and to demonstrate the framework by means of Twitter usage data related to the Thailand protests of 2010. Our proposed framework concerns itself with two aspects of protest activities and Twitter usage, namely, analyzing the content and structure of messages and our construct of Twitter protest waves.
Address Pennsylvania State University, United States
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Social Media and Collaborative Systems Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 283
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Author Nuno Afonso; M. Luísa Sousa
Title Seismic scenario simulations using a GIS Web Service Type Conference Article
Year 2011 Publication (up) 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume Issue Pages
Keywords Geographic information systems; Information systems; Risk assessment; Simulators; Web services; Websites; Catastrophic effects; Desktop environment; Emergency planning; Geographic information; Portugal; Seismic risk; Seismic risk assessment; Seismic scenarios; Seismology
Abstract Throughout its history, Portugal Mainland and Azores Archipelago have suffered the catastrophic effects of earthquakes originating significant damages in buildings and human losses. Being aware of Portuguese seismic risk, civil protection authorities promoted some studies leading to the development of a seismic scenario simulation tool, applicable to some Mainland Portuguese regions. This paper describes recent improvements in the seismic scenario simulation tool, named LNECloss, and illustrates its applications to the evaluation of building damages and social losses, due to plausible seismic scenarios affecting Portugal. Some development requirements were identified in LNECloss simulator, namely making it available as a service on the Web, providing a stand alone tool, with no need of a geographic information desktop environment, although with the GIS capabilities of mapping and synthesis of the seismic scenario effects. In conclusion, the developed GIS Web Service offers a useful tool for seismic risk assessment and emergency planning and management.
Address National Laboratory for Civil Engineering (LNEC), Lisbon, Portugal
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Geographic Information Science Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 258
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Author Jonathan L. Barr; Annie M. Boek Peddicord; Russ Burtner; Heidi A. Mahy
Title Current domain challenges in the emergency response community Type Conference Article
Year 2011 Publication (up) 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume Issue Pages
Keywords Communication; Decision support systems; Information systems; Knowledge management; Data access; Decision supports; Domain challenges; Gap analysis; Information environment; Knowledge transfer; Resource management; Situational awareness; Emergency services
Abstract This paper describes the development of a framework targeted to technology providers to better understand the grand domain challenges of the emergency response and management community (EM). In developing this framework, Pacific Northwest National Laboratory (PNNL) researchers interviewed subject matter experts (SMEs) across the EM domain and corroborated these findings with current literature. We are presently examining relationships and dependencies within the framework. We anticipate that a thorough understanding of these gaps and dependencies will allow for a more informed approach to prioritizing research, developing tools, and applying technology to enhance performance in the EM community.
Address Pacific Northwest National Laboratory, United States
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Advanced Research Methods and Unconventional Results Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 288
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Author Anne Marie Barthe; Matthieu Lauras; Frédérick Benaben
Title Improving the design of interoperable platform through a structured case study description approach: Application to a nuclear crisis Type Conference Article
Year 2011 Publication (up) 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume Issue Pages
Keywords Information systems; Bpmn; Case framework; Collaborative process; Crisis; Model driven architectures; S-Cube project; Uml; Software architecture
Abstract In this article, we briefly describe a crisis management case that has been chosen (in the European funded project PLAY) to test the federated-open-trusted platform for event-driven interaction between services. A description of such complex use case in natural language is obviously limited and should be completed with a formal description methodology to gather the necessary knowledge. Considering our technical requirements we suggest to combine the S-Cube approach with the model driven architecture approach to propose a complete and structured case study description framework. Then this article presents a nuclear crisis case modeled according to these guidelines.
Address Université de Toulouse-Mines Albi, France
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Interoperability and Standards Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 290
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Author Robert Bell; Elizabeth Avery Gomez
Title Business continuity for small business owners: Do the tools fit their need? Type Conference Article
Year 2011 Publication (up) 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume Issue Pages
Keywords Information systems; Business continuity; Business continuity plans; Emergency operations centers; Incident command systems; Small business; Intelligent control
Abstract Business continuity planning for private sector organizations has not reached the level of readiness as has the public sector. This disparity has reached national attention as the Secretary of the U.S. Department of Homeland Security addressed it in a statement, “ensuring Americas small businesses have the critical information and training they need to better respond to disasters will strengthen the entire nations preparedness and resilience (DHS, 2010).” The release of this statement and the DHS program (PS-Prep) was a promise to provide the necessary tools to small business owners so they could build effective business continuity plans. The major contributions of this research will be to provide an evaluation of the applicability of PS-Prep to small businesses, and to provide the needs assessment for parallel research of leveraging the current capabilities of a Business Emergency Operations Center in the development of a Virtual Small Business Emergency Operations Center (VSBEOC).
Address New Jersey Institute of Technology, United States
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Planning and Foresight Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 298
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Author Fredrik Bergstrand
Title Sensemaking in command centre contexts Type Conference Article
Year 2011 Publication (up) 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume Issue Pages
Keywords Communication; Information technology; Risk management; Activists; Command centres; Design implications; Emergency management; Fire and rescue services; Participant observations; Protest; Sensemaking; Sweden; Information systems
Abstract This paper presents descriptive accounts from the work conducted at a Swedish fire and rescue service's command centre during a high risk protest. Sensemaking has been applied as a theoretical lens on the empirical data. Two specific episodes has been selected to demonstrate how the process of sensemaking is manifested in the context of the command centre. The paper also includes implications for design suggesting how information systems for this context should be designed to better support sensemaking.
Address Department of Applied Information Technology, University of Gothenburg, Sweden
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Command and Control Studies Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 311
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Author Marcos R. S. Borges; Kelli De Faria Cordeiro; Maria Luiza M Campos; Tiago Brade Marino
Title Linked open data and the design of information infrastructure for emergency management systems Type Conference Article
Year 2011 Publication (up) 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume Issue Pages
Keywords Civil defense; Disasters; Emergency services; Information systems; Management information systems; Risk management; Collaborative decision making; Emergency management; Emergency management systems; Government agencies; Information infrastructures; Linked open data (LOD); Linked open datum; Semantic web approach; Information management
Abstract Correct information is a vital resource during disasters. Without adequate information, response actions may be ineffective. What is the source of information of emergency management systems? Besides that originated from sensors, the emergency team and the public in general, a very relevant source is government data, such as demographic and geographic data, road maps, etc. The heterogeneity of information formats is a well-known problem that affects organizations and communities that want to access public data. Today, most public agencies provide access to their data, but the great majority is unreadable by automated mechanisms. Besides, most of them do not provide a dictionary meaning for the published content. A solution to this problem is of particular importance to emergency response organizations that need access to all information available to better respond to disasters and crisis. The linked open data (LOD) initiative allows the interconnection of data, using standards in the context of the semantic web approach. In ideal conditions, government agencies publish their public data, thus allowing the use of automated data concerned consumers, whether they are other government agencies or citizens. Efforts aimed to link government data are growing in several countries around the world. This talk presents the LOD concepts and describes an architecture that uses LOD in the design of an Emergency Management System. It describes a scheme for collecting available data from government agencies, such as departments of health, transport, works, that can supply information needs during an emergency response operation.
Address Graduate Program in Informatics, Universidade Federal Do Rio de Janeiro, Brazil
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Conference Keynote Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 337
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Author Art Botterell; Martin Griss
Title Toward the next generation of emergency operations systems Type Conference Article
Year 2011 Publication (up) 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume Issue Pages
Keywords Information systems; Risk management; Business continuity; Common operating pictures; Contingency management; Emergency management; Emergency operations; Emergency operations centers; Incident command; Mobile command; Management information systems
Abstract For more than half a century the Emergency Operations Center (EOC) has been a key component of emergency management (EM), homeland security and business continuity practice. Changes in the technical, threat, economic and social environments are placing new pressures on the concept of the EOC in the public, private and community sectors. Investigation of the desirable attributes of a “Next Generation EOC” has led to alternative EOC roles and configurations. This paper describes emerging pressures on, and trends in, emergency and business contingency management systems, and describes a research program to explore solutions to both new and persistent design challenges.
Address Disaster Management Initiative, Carnegie Mellon Silicon Valley, United States
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Command and Control Studies Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 340
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Author Gonçalo Caiado; Rosário Macário; Carlos Sousa Oliveira
Title A new paradigm in urban road network seismic vulnerability: From a link-by-link structural approach to an integrated functional assessment Type Conference Article
Year 2011 Publication (up) 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume Issue Pages
Keywords Earthquakes; Information systems; Blockage situations; Emergency response; Network connectivity; Road network; Seismic vulnerability; Structural approach; Transportation network; Urban road networks; Motor transportation
Abstract Other than the direct exposure of a seismic event, the interruption of the transportation network causes an indirect exposure of the population living in stricken areas. In spite of such evidences, current planning practices rarely address road network seismic risk concerns beyond the typical structural link-by-link approach. The underlying hypothesis of the current research work is that, when facing a major earthquake, the impacts on road networks performance for emergency response functions can be minimized namely by the introduction of measures, not only in terms of infra-structural reinforcement but also in terms of network connectivity and activities location. Potential applications of this work include urban planning micro and macro scale solutions to be included in specific instruments (such as urban master plans or emergency plans). Additionally, the proposed method may be integrated in loss estimation models, which still do not include earthquake losses due to inaccessibility.
Address Instituto Superior Técnico, Portugal
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Planning and Foresight Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 360
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Author Hüseyin Can Ünen; Muhammed Sahin; Amr S. Elnashai
Title Assessment of interdependent lifeline networks performance in earthquake disaster management Type Conference Article
Year 2011 Publication (up) 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume Issue Pages
Keywords Damage detection; Disaster prevention; Disasters; Information systems; Potable water; Topology; Disaster management; Earthquake disaster; Earthquake engineering; Interdependency; Natural gas networks; Seismic Performance; Structural damage assessments; Structural modeling; Earthquakes
Abstract Several studies and observations regarding past earthquakes such as 1989 Loma Prieta, 1994 Northridge, or 1999 Marmara earthquakes have shown the importance of lifeline systems functionality on response and recovery efforts. The general direction of studies on simulating lifelines seismic performance is towards achieving more accurate models to represent the system behavior. The methodology presented in this paper is a product of research conducted in the Mid-America Earthquake Center. Electric power, potable water, and natural gas networks are modeled as interacting systems where the state of one network is influenced by the state of another network. Interdependent network analysis methodology provides information on operational aspects of lifeline networks in post-seismic conditions in addition to structural damage assessment. These results are achieved by different components of the tool which are classified as structural and topological. The topological component analyzes the post seismic operability of the lifeline networks based on the damage assessment outcome of the structural model. Following an overview of the models, potential utilizations in different phases of disaster management are briefly discussed.
Address Istanbul Technical University, Turkey; University of Illinois at Urbana-Champaign, United States
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Analytical Information Systems Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 365
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Author Cornelia Caragea; Nathan McNeese; Anuj Jaiswal; Greg Traylor; Hyun-Woo Kim; Prasenjit Mitra; Dinghao Wu; Andrea H. Tapia; Lee Giles; Bernard J. Jansen; John Yen
Title Classifying text messages for the haiti earthquake Type Conference Article
Year 2011 Publication (up) 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume Issue Pages
Keywords Abstracting; Artificial intelligence; Disaster prevention; Information systems; Learning systems; Text processing; Disaster relief; Emergency response; Emergency situation; Haiti earthquakes; Information technology infrastructure; Nongovernmental organizations; Relief workers; Self-organizing behavior; Earthquakes
Abstract In case of emergencies (e.g., earthquakes, flooding), rapid responses are needed in order to address victims' requests for help. Social media used around crises involves self-organizing behavior that can produce accurate results, often in advance of official communications. This allows affected population to send tweets or text messages, and hence, make them heard. The ability to classify tweets and text messages automatically, together with the ability to deliver the relevant information to the appropriate personnel are essential for enabling the personnel to timely and efficiently work to address the most urgent needs, and to understand the emergency situation better. In this study, we developed a reusable information technology infrastructure, called Enhanced Messaging for the Emergency Response Sector (EMERSE), which classifies and aggregates tweets and text messages about the Haiti disaster relief so that non-governmental organizations, relief workers, people in Haiti, and their friends and families can easily access them.
Address College of Information Sciences and Technology, Pennsylvania State University, University Park, PA-16801, United States
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Analytical Information Systems Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 371
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Author José Miguel Castillo
Title An agent-based approach to envision the future Type Conference Article
Year 2011 Publication (up) 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume Issue Pages
Keywords Fuzzy logic; Multi agent systems; Crisis; Foresight; MAS (Multi-Agent Systems); Prevention; Prospective; Scenarios; Information systems
Abstract The need to envision the future is not new; it has existed since the beginning of human-kind. What it is new is the applicable technology that is available in a specific period of time. It is vital to research in the field of methods, techniques and tools that allow us to foresee the future. Although this problem is common to any area, an urgent solution is required to those with critical social repercussions. It is not usual to find a critical social system which evolves according to predictable guidelines or tendencies. This paper presents a solution to model the opinions of an experts group with the aim of predicting possible future scenarios. This paper includes the description of a specific process to elaborate the information elicited from the experts by using fuzzy logic and the development of multi-agent systems (MAS) to automate the creation of such scenarios.
Address Tecnalia, Madrid, Spain
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Planning and Foresight Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 380
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Author Graham Coates; Glenn I. Hawe; Duncan T. Wilson; Roger S. Crouch
Title Adaptive co-ordinated emergency response to rapidly evolving large-scale unprecedented events (REScUE) Type Conference Article
Year 2011 Publication (up) 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume Issue Pages
Keywords Artificial intelligence; Decision support systems; Information systems; Adaptive search method; Agent based simulation; Co-ordination; Decision supports; Emergency response; Geographical locations; Integrated frameworks; Team composition and task allocations; Emergency services
Abstract This paper presents an overview of ongoing research into the development of an integrated framework aimed at adaptive co-ordination of emergency response to dynamic, fast evolving and novel events on a large-scale. The framework consists of (i) a decision support system, supported by rapid adaptive search methods, to enable the real time development of tailored response plans including emergency responder team composition and task allocation to these teams, and (ii) an agent-based simulation of emergency response to large-scale events occurring in real geographical locations. The aim of this research is to contribute to understanding how better agent-based simulation coupled with decision support can be used to enable the effective co-ordination of emergency response, involving the collective efforts and actions of multiple agencies (ambulance services, fire brigades, police forces and emergency planning units), to rapidly evolving large-scale unprecedented events.
Address Durham University, United Kingdom
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Intelligent Systems Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 402
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Author Diana Contreras; Thomas Blaschke; Stefan Kienberger; Peter Zeil
Title Spatial vulnerability indicators: Measuring recovery processes after earthquakes Type Conference Article
Year 2011 Publication (up) 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume Issue Pages
Keywords Earthquakes; Indicators (instruments); Information systems; Common features; Post disasters; Recovery process; Spatial; Spatial context; Spatial variables; Vulnerability; Vulnerability indicators; Recovery
Abstract In order to analyze and evaluate any post-disaster phases it is necessary to address the pre-existent vulnerability conditions. The methodology consists of four steps: the first step comprises of a review of vulnerability and recovery indicators; the second step is to identify indicators based on spatial variables; the third step is to find the common variables among the subsets of spatial variables from vulnerability and recovery indicators; and the fourth step more pragmatic, is an investigation of the availability of data. The initial results are the set of vulnerability and recovery indicators. Reducing the set of indicators to the indicators represented in a spatial context and the indicators with common features of vulnerability and recovery indices bears the risk to ignore some important single indicators; nevertheless, the added value of the on-going research is to show the advantages of using indicators based on spatial variables.
Address Centre for Geoinformatics Z-GIS, University of Salzburg, Austria
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Planning and Foresight Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 413
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Author Erman Coskun; Dilek Ozceylan
Title Complexity in emergency management and disaster response information systems (EMDRIS) Type Conference Article
Year 2011 Publication (up) 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume Issue Pages
Keywords Civil defense; Decision making; Disasters; Risk management; Complexity; Disaster response systems; Emergency management; Emergency responders; Emergency response; Emergency situation; Information systems and technologies; Systems complexity; Emergency services
Abstract Today emergencies seem more complex than ever. Process of managing these emergencies also becomes more complex because of increasing number of involved parties, increasing number of people affected, and increasing amount of resources. This complexity, inherent in emergency management, brings lots of challenges to decision makers and emergency responders. Information systems and technologies are utilized in different areas of emergency management. However complexity increases exponentially in emergency situations and it requires more sophisticated IS and IT and it makes response and management more challenging. Thus analyzing the root causes of emergency management information systems complexity is crucial for improving emergency response effectiveness. This paper frames the issue of information systems complexity by focusing on the types of complexities involved in emergency management phases and explaining each complexity type. We propose 6 different complexity types: Human Complexity, Technologic Complexity, Event Complexity, Interaction Complexity, Decision Making Complexity, and Cultural Complexity.
Address Sakarya University, Turkey
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Advanced Research Methods and Unconventional Results Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 415
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Author Nuala M. Cowan
Title A geospatial data management framework for humanitarian response Type Conference Article
Year 2011 Publication (up) 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume Issue Pages
Keywords Data structures; Geographic information systems; Information systems; Framework; Geo-spatial; Humanitarian; Relief; Response; Information management
Abstract The success of humanitarian relief efforts is contingent upon the quality and timeliness of information provided to both the decision making and coordinating functions. Poor or fragmented information can lead to inappropriate decisions or poorly coordinated activities. This research focuses on how the application of spatially aware technologies can allow the information dimension of the challenge to become more effective. This will be achieved through the development of a comprehensive framework for the organization of spatially referenced humanitarian information, and corresponding geospatial data model for practical application in the field. The development of a spatial data framework that is both comprehensive and scalable can unleash the power of GIS for humanitarian data managers, and facilitate the collection and sharing of information between agencies that share similar goals. The research involves the development of a framework based on a literature review of best-practices, which will be refined and tested through interaction with the humanitarian information management community.
Address George Washington University (GWU), Institute of Crisis, Disaster and Risk Management (ICDRM), United States; George Washington University (GWU), Department of Geography, United States
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Geographic Information Science Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 418
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