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Author Aurélien Acquier; Sébastien Gand; Mathias Szpirglas
Title Stake S-holder management and crisis resilience a case study in a public transportation company Type Conference Article
Year 2006 Publication Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2006
Volume (down) Issue Pages 528-539
Keywords Information systems; Collective action; Crisis management; External stakeholders; Potential values; Public transportation companies; Qualitative case studies; Stakeholder management; Stakeholder management model; Anchorages (foundations)
Abstract Stakeholder perspectives on crisis management provide a useful descriptive framework for analyzing crises and making crisis narratives. However, their actionability for crisis management, i.e. possibility to use stakeholder management models into operational crisis management processes, remains an under-investigated question. The purpose of this article is to discuss the operational value of stakeholder frameworks for crisis management. Drawing on a qualitative case study of a successful crisis management process in a public transportation company, we investigate the activities set up by the crisis cell to manage internal and external stakeholders during the crisis. In our case, successful stakeholder management relied on: 1) good diagnosis capabilities for the design of an appropriate corporate positioning; 2) an ability to manage coherently a set of emerging and heterogeneous issues involving stakeSholders ; 3) the capacity to set up a tightly coupled form of organization, involving both crisis cell members and various anchorage points, i.e. specific actors involved in the project before the crisis, who were already in contact with key stakeholders as part of their day-to-day activities. We then discuss the practical and theoretical implications of this analysis and the potential value stakeholder perspectives for crisis management.
Address Center for Management Science, Ecole Nationale Supérieure des Mines de Paris, France
Corporate Author Thesis
Publisher Royal Flemish Academy of Belgium Place of Publication Newark, NJ Editor B. Van de Walle, M. Turoff
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9090206019; 9789090206011 Medium
Track STAKEHOLDER COORDINATION FOR CRISIS MANAGEMENT Expedition Conference 3rd International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 250
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Author Pablo Acuña; Paloma Díaz; Ignacio Aedo
Title Development of a design patterns catalog for Web-based Emergency Management Systems Type Conference Article
Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010
Volume (down) Issue Pages
Keywords Civil defense; Disasters; Human computer interaction; Information systems; Management information systems; Risk management; Websites; Design Patterns; Design Principles; Emergency management systems; Information sharing; Web designs; Information management
Abstract The design of Emergency Management Systems is an activity that requires knowledge from various related domains for providing a more complete and usable solution. In this context, design patterns including knowledge from previous experiences can be a useful source of information to support the development of this type of applications. In this paper, we introduce a catalog of design patterns for Web-based Emergency Management Systems collected from design principles, design patterns and existing implementations from involved areas, taking into account requirements particular to this domain.
Address Departamento de Informática, Universidad Carlos III, Madrid, Spain
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Human-Computer Interaction Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 251
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Author Jane Barnett; William Wong; David Westley; Rick Adderley; Michelle Smith
Title Startle points: A proposed framework for identifying situational cues, and developing realistic emergency training scenarios Type Conference Article
Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume (down) Issue Pages
Keywords Information systems; Cognitive interview; Dynamic scenarios; Emergency scenario; Emergency training; Situation awareness; Startle points; Training simulation; Unexpected events; Decision making
Abstract Real-world crises are not prescriptive and may contain unexpected events, described here as startle points. Including these events in emergency training simulator scenarios is crucial in order to prepare for startle points that may arise in the real world. Startle points occur when individuals who assess and monitor emergency scenarios, are suddenly faced with an unexpected event, and are unsure how to proceed. This paper offers a non-empirical framework that explores how cues generated by startle points affect decision making. Future research will use the framework to explore how experts and novices experience, and then adapt to startle points, as a function of decision mode, situation awareness, and emotional arousal. The resulting data can then be used to identify cues surrounding startle points and as a consequence, create dynamic scenarios for online training simulators so that individuals can prepare and adapt to them, and transfer acquired skills to real-world emergencies.
Address Middlesex University, United Kingdom; A-E Solutions, United Kingdom
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Command and Control Studies Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 287
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Author Robert Baksa; Murray Turoff
Title The current state of continuous auditing and emergency management's valuable contribution Type Conference Article
Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010
Volume (down) Issue Pages
Keywords Civil defense; Decision support systems; Disasters; Information systems; Business Process; Continuous auditing; Continuous review; Decision supports; Emergency management; Human judgments; Periodic review; Response systems; Risk management
Abstract Continuous Auditing systems require that human judgment be formalized and automated, which can be a complex, costly and computationally intensive endeavor. However, Continuous Auditing systems have similarities with Emergency Management and Response systems, which integrate Continuous Auditing's detection and alerting functions with the tracking of decisions and decision options for the situations that could be more effectively handled by human judgment. Emergency Management and Response systems could be an effective prototype to help overcome some of the implementation obstacles that are impeding Continuous Auditing systems' implementation rate. Continuous Auditing has the potential to transform the existing audit paradigm from periodic reviews of a few accounting transactions to a continuous review of all transactions, which thereby could vastly strengthen an organization's risk management and business processes. Although Continuous Auditing implementations are occurring, their adoption is slower than expected. With the goal of providing an empirical and methodological foundation for future Continuous Auditing systems and possibly inspiring additional investigation into merging the Continuous Auditing and Emergency Management streams of research, this paper provides several definitions of Continuous Auditing, suggests possible architectures for these systems, lists some common implementation challenges and highlights a few examples of how Emergency Management research could potentially overcome them.
Address NJIT, United States
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Planning, Foresight and/or Risk Analysis Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 285
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Author Syed Ahmed; Paul A. BiedrzyckiA.; Shannon Opel; David A. Nelson; Marie G. Sandy; Zeno Franco
Title Community engagement for translational disaster research: Fostering public, private & responder group partnerships Type Conference Article
Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012
Volume (down) Issue Pages
Keywords Disaster prevention; Information science; Information systems; Mergers and acquisitions; Public health; Community engagement; FEMA Whole Community Initiative; Informatics; Professional development; Translational Research; Disasters
Abstract Vulnerable communities are disproportionately impacted by major disasters. Information scientists working to improve disaster planning and mitigation efforts in these communities often involve first responder (practitioner) groups in collaborative design; however, less emphasis has been placed on developing long-term, sustainable crisis informatics partnerships at the population level. Community-based participatory research approaches are gaining attention in the US as an important element in translational science efforts designed to move innovations “from the bench to the curbside.” Community Engagement in Research (CEnR) is a community research approach adopted US National Institutes of Health (NIH) to improve public health intervention. CEnR has implications for improving the generalizability of ISCRAM research, may provide a roadmap for Public/Private/Community disaster research partnerships, and suggests modifications to training for information scientists working in this arena. The CEnR approach also recognizes conflicts that can occur in community/government partnerships, emphasizing the importance of predicting and preventing these situations. © 2012 ISCRAM.
Address Medical College of Wisconsin, United States; Dept. Public Health, City of Milwaukee, United States; University of Wisconsin, Milwaukee, United States
Corporate Author Thesis
Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780864913326 Medium
Track Special Session Mixed Methods Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 16
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Author Linda Katrine Andresen; Erik G. Nilsson
Title Finding the best devices for emergency responders in Norway – an empirical study Type Conference Article
Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014
Volume (down) Issue Pages 110-119
Keywords Information systems; Screen printing; Surveys; Device types; Emergency response; Local commanders; Norway; Screen sizes; Emergency services
Abstract In this paper we present the results from four empirical studies where we investigate the most appropriate devices for high-ranking emergency leaders – termed commanders in this paper – working close to the scene of incident, usually outside. The studies apply different methods including interviews, questionnaires and usability tests to investigate the technology used by commanders in the agencies today, their motivation for using new technology, as well as their needs for new devices. Three of the studies involve commanders from the police, the ambulance service and the fire and rescue agency in Norway. Devices with different screen sizes ranging from 4,3“ to 40” were used or discussed in the studies. The main conclusion from all the studies is a very clear preference for tablets. We did however identify difference between the agencies regarding the preferred size of an “ideal” tablet, as well as wishes for using more than one device.
Address University of Oslo, Norway; SINTEF ICT, Norway
Corporate Author Thesis
Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780692211946 Medium
Track Command and Control Studies Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 267
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Author Dennis Andersson; Sofie Pilemalm; Niklas Hallberg
Title Evaluation of crisis management operations using Reconstruction and Exploration Type Conference Article
Year 2008 Publication Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2008
Volume (down) Issue Pages 118-125
Keywords Information systems; After action review; Computer tools; Crisis management; Debriefing; Distributed tactical operations; Multimedia services
Abstract In this paper we present the Reconstruction and Exploration approach (R&E) and F-REX tool and their applications in a field exercise with the Swedish Rescue Services Agency with the purpose of investigating features needed for a computer supported approach for evaluation of large scale crisis management operations. After the exercise several interviews and one seminar were held to evaluate R&E as a representative for computer supported evaluation approaches for crisis management operations. Initial results indicate that multimedia presentation of key events from an operation can be very valuable not only to stimulate the participants to reflect on their own performance, but also to document and share lessons learned to non-participants.
Address Swedish Defense Research Agency, FOI, Sweden
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Washington, DC Editor F. Fiedrich, B. Van de Walle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780615206974 Medium
Track Methods for Mitigating Information Overload Expedition Conference 5th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 266
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Author Bo Andersson; Jonas Hedman
Title Issues in the development of a mobile based communication platform for the swedish police force and appointed security guards Type Conference Article
Year 2006 Publication Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2006
Volume (down) Issue Pages 181-187
Keywords Cellular telephones; Civil defense; Disasters; E-learning; Law enforcement; Management information systems; Mobile phones; Risk management; Standards; Communication platforms; Emergency management; Information systems development; Learning experiences; Legal requirements; Mobile-based; Multimedia messages; National standard; Interoperability
Abstract This paper presents the learning experiences from the development of a mobile-based communication platform, called OrdningsVaktsCentralen (OVC). OVC can be translated to Security Guard Central. OVC is designed to enable the Swedish Police Force (SPF) to comply with new legal requirements and enhance their collaboration with Appointed Security Guards (ASG). The focus of this paper is on the early phases of development; in particular on the specific technical issues such as interoperability and standards used in the development of mobile based systems. The learning experiences are as follows: firstly, when developing mobile based systems we suggest and recommend that the analysis phase should be enhanced and it should address the interoperability between mobile phones on one hand and operators on the other hand. Secondly, global and national standards, such as the MMS7 for sending multi-media messages, are not always standardized. It seems that operators and mobile phone manufacturers make minor alterations and interpretations of the standard and thereby some of the benefits found in standards disappear. Thirdly, mobile based communication platforms have a large potential for contributing to the field of emergency management information systems since they can be based on open and nationally accepted standards.
Address Department of Informatics, School of Management, Lund University, Sweden
Corporate Author Thesis
Publisher Royal Flemish Academy of Belgium Place of Publication Newark, NJ Editor B. Van de Walle, M. Turoff
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9090206019; 9789090206011 Medium
Track COMMUNICATION CHALLENGES IN EMERGENCY RESPONSE Expedition Conference 3rd International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 265
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Author Shoshana Altschuller; Raquel Benbunan-Fich
Title Potential antecedents to trust in ad hoc emergency response virtual teams Type Conference Article
Year 2008 Publication Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2008
Volume (down) Issue Pages 254-264
Keywords Information systems; Emergency response; Impression formation; Self-awareness; Self-disclosure; Social presence; Trust; Virtual team; Emergency services
Abstract This research explores the potential determinants of trust in newly formed virtual teams to better inform the choice of communication media for virtual emergency response groups for which interpersonal trust is crucial. Results of a laboratory experiment indicate that the way that communicants view their teammates and themselves as part of that team is significantly correlated with the level of trust that they experience. Impression formation, public self-awareness, perceived social presence, and self-disclosure are all found to have significant correlations with trust among ad hoc teammates. It is therefore recommended that the design of emergency response communication systems include features to foster these feelings thereby promoting trust among teammates. Our results are applicable to ad hoc emergency teams who interact for a period of time to address relief and recovery efforts after a major disaster or emergency.
Address Iona College, United States; Baruch College, CUNY, United States
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Washington, DC Editor F. Fiedrich, B. Van de Walle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780615206974 Medium
Track Trust in Emergency Planning and Response Expedition Conference 5th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 263
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Author Erich Heumüller; Sebastian Richter; Ulrike Lechner
Title Towards a framework for command post exercises Type Conference Article
Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012
Volume (down) Issue Pages
Keywords Hardware; Action research; Command-post exercise; Disaster response; Exercise conceptualization; Work-in-progress; Information systems
Abstract The paper describes work-in-progress of an action research approach investigating command post exercises in disaster response organizations. The empirical basis of our approach is three command post exercises in Germa-ny. The main contribution of this paper is the framework for the conceptualization of command post exercises and an analysis of challenges in the conceptualization of command post exercises. © 2012 ISCRAM.
Address Universität der Bundeswehr München, Germany
Corporate Author Thesis
Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780864913326 Medium
Track Education and Training Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 22
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Author Murray E. Jennex
Title Social media – Truly viable for crisis response? Type Conference Article
Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012
Volume (down) Issue Pages
Keywords Availability; Hardware; Cell phone; Crisis events; Crisis response; San Diego; Social media; Information systems
Abstract On September 8, 2011 the Great San Diego/Southwest Blackout occurred. Approximately 5 million people were affected by this blackout. This paper explores the availability of social media following such a crisis event. Contrary to expectations, the cell phone system did not have the expected availability and as a result, users had a difficult time using social media to status/contact family and friends. This paper presents a survey exploring the use and availability of social media during the Great San Diego/Southwest Blackout event. © 2012 ISCRAM.
Address San Diego State University, United States
Corporate Author Thesis
Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780864913326 Medium
Track Social Media and Collaborative Systems Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 23
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Author Daniel Link; Kenny Meesters; Bernd Hellingrath; Bartel A. Van De Walle
Title Reference task-based design of crisis management games Type Conference Article
Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014
Volume (down) Issue Pages 592-596
Keywords Disaster prevention; Disasters; Information systems; Personnel training; Disaster management; Evaluation; Game design; Humanitarian logistics; Information anagement; Serious games; Design
Abstract Serious games are an effective tool for giving players a hands-on, immersive experience of crisis situations. To simplify the design of such games while ensuring their relevance, we propose a design method that is based on reference tasks. The feasibility of this approach is demonstrated by the improved design of the serious game “Disaster in my Backyard” that has been played during ISCRAM Summer school 2013. The design incorporates humanitarian logistics, search-and-rescue and coordination tasks. We also present the lessons learned from this instantiation of the game and give an outlook towards future research, such as the evaluation of tools for crisis response and management through the use of serious games and reference tasks.
Address University of Münster, Germany; Tilburg University, Netherlands
Corporate Author Thesis
Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780692211946 Medium
Track Serious Games for Crisis Management Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 26
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Author Kenny Meesters; Bartel A. Van De Walle
Title Disaster in my backyard: A serious game introduction to disaster information management Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume (down) Issue Pages 145-150
Keywords Disaster prevention; Information management; Information systems; Alternate reality game; Disaster information managements; Disaster management; Disaster response; Disaster scenario; Disaster simulation; Large scale simulations; Learning experiences; Disasters
Abstract Disaster exercises are intended to improve disaster responses effectiveness. Exercises exist in a wide variety, ranging from table-top scenarios to full-scale disaster simulations, offering participants different learning experiences. However these exercises can be overwhelming to newcomers, especially when involving large scale simulations, reducing the effectiveness of the learning experience. In order to make the learning experiences more effective to newcomers, researchers or professionals, a new exercise is proposed. This exercise, designed as a serious game, provides a new way to introduce people to the field of disaster management in general and information management in particular. The first version of the game was played during the 2012 ISCRAM summer school where it yielded positive reactions from both novice participants and experienced professionals.
Address Tilburg University, Netherlands
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Coordination and Collaboration Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 27
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Author Gaston C. Armour; Hero Tameling
Title Collaborative relationships are key to community resilience and emergency preparedness Type Conference Article
Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume (down) Issue Pages
Keywords Disasters; Information systems; Planning; Collaboration; Community; Emergency preparedness; Engagement; Individual; Resilience; Civil defense
Abstract The United States of America experienced two major incidents that changed the countrys perspective on emergency preparedness: September 11, 2001 World Trade Center attacks, and Hurricane Katrina in 2005. Since that time the United States Department of Homeland Security established 10 separate Regional Catastrophic Planning Teams (RCPT) around the country. These RCPTs were set-up to inform, train and determine the effectiveness of mutual-aid coordination and prepare individuals, families and communities for an “all-hazard” environment. As RCPT members representing one state agency providing human services, the authors proposed an initiative, based on a working model they had already deployed in their own agency, to enhance emergency preparedness activities to include individual and community resiliency along with disaster and catastrophic planning. That request to expand the RCPT role, opened-up a dialogue to develop an innovative approach to collaborative partnerships. This shift afforded additional opportunities in times of a crisis, disaster or catastrophe.
Address Illinois Department of Human Services, Office of Security and Emergency Preparedness, United States
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Planning and Foresight Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 272
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Author Henrik Artman; Joel Brynielsson; Björn J.E. Johansson; Jiri Trnka
Title Dialogical emergency management and strategic awareness in emergency communication Type Conference Article
Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume (down) Issue Pages
Keywords Civil defense; Communication; Disasters; Information systems; Risk management; Screening; Dialogue; Emergency communication; Emergency information; Emergency management; Emergency response; Information strategy; Social media; Strategic awareness; Emergency services
Abstract This paper introduces two concepts-dialogical emergency management and strategic awareness-as means to use and understand the content of social media for the purpose of emergency communication. Dialogical emergency management denotes that the emergency management organizations follow what people publish in various social media on emergencies and ongoing emergency response, and then adjust their information strategies in a way that matches the expectations and needs for emergency information of the public. The concept of strategic awareness suggests that it is essential to have an understanding of the receiver (public) of emergency information but also to have an understanding of the receivers' idea about the emergency and emergency response. Hence, the notion of strategic awareness incorporates structured awareness of how people interpret, value, and reacts on communication based on what they think about the sender's (emergency management organization's) actual intentions and motives.
Address Swedish Defence Research Agency, SE-164 90 Stockholm, Sweden
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Early Warning and Alert Systems Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 273
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Author Naveen Ashish; Sharad Mehrotra
Title Community driven data integration for emergency response Type Conference Article
Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010
Volume (down) Issue Pages
Keywords Decision support systems; Information retrieval; Information systems; Community driven approach; Emergency response; Information aggregation; Information integration; Integration capability; Situational awareness systems; Situational-awareness; Software-as-service; Emergency services
Abstract This paper describes our work in progress on an approach and technology for providing integrated data access in situational awareness applications – particularly for disaster and emergency response. The key new aspect of our work is an approach where information aggregation, processing, and integration capabilities are offered as a service to any new application builder. Further, we provide a framework for possibly reusing prior information integration knowledge, the development of which demands the major fraction of time and complexity in a new application, in a customized fashion for new application. Our overall goal is to provide a framework where integrated access to critical data in an emergency response situation can be enabled very rapidly and by personnel with basic IT and data handling expertise. Our approach, while general purpose, is currently motivated by and grounded in the context of situational awareness systems for incident commander decision support in the fire response domain.
Address Calit2, University of California, Irvine, United Kingdom; ICS, University of California, Irvine, United States
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Open Track Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 274
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Author Zahra Ashktorab; Christopher Brown; Manojit Nandi; Aron Culotta
Title Tweedr: Mining twitter to inform disaster response Type Conference Article
Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014
Volume (down) Issue Pages 354-358
Keywords Data mining; Disaster prevention; Disasters; Extraction; Filtration; Information systems; Social networking (online); Classification methods; Disaster response; Extraction phase; Logistic regressions; Natural disasters; Social media; Specific information; Text mining; Emergency services
Abstract In this paper, we introduce Tweedr, a Twitter-mining tool that extracts actionable information for disaster relief workers during natural disasters. The Tweedr pipeline consists of three main parts: classification, clustering and extraction. In the classification phase, we use a variety of classification methods (sLDA, SVM, and logistic regression) to identify tweets reporting damage or casualties. In the clustering phase, we use filters to merge tweets that are similar to one another; and finally, in the extraction phase, we extract tokens and phrases that report specific information about different classes of infrastructure damage, damage types, and casualties. We empirically validate our approach with tweets collected from 12 different crises in the United States since 2006.
Address University of Maryland, College Park, United States; University of Texas, Austin, United States; Carnegie Mellon University, United States; Illinois Institute of Technology, United States
Corporate Author Thesis
Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780692211946 Medium
Track Humanitarian Information Systems Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 275
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Author Mikael Asplund; Trishan R. De Lanerolle; Christopher Fei; Prasanna Gautam; Ralph A. Morelli; Simin Nadjm-Tehrani; Gustav Nykvist
Title Wireless ad hoc dissemination for search and rescue Type Conference Article
Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010
Volume (down) Issue Pages
Keywords Android (operating system); Disasters; Electric network topology; Energy efficiency; Information dissemination; Information systems; Open source software; Android; Disaster areas; Foss; Partition-tolerant; Physical testbeds; Wireless ad hoc networks
Abstract In search and rescue scenarios local information on victims and other finds needs to be disseminated rapidly to other rescue workers and team leaders. However, post disaster scenarios may imply the collapse of information infrastructure including cellular communication and Internet connectivity. Even if we consider wireless ad hoc communication as a means of information dissemination we should count on frequent loss of connectivity in the network due to unpredictable mobility and sparse network topologies. In this paper we present the realization of an existing manycast protocol (random walk gossip) on commodity handheld devices running the Android platform. This communication mode is used to demonstrate the potential for distributed information dissemination on victims and finds. The application layer is an adaptation of an existing surveying information tool (POSIT) which is now fully decentralized and relies on text communication to achieve energy efficiency.
Address Department of Computer and Information Science, Linköping University, Sweden; Trinity College, Hartford, CT, United States
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Open Track Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 276
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Author Viveca Asproth; Erik A.M. Borglund; Lena-Maria Öberg
Title Exercises for crisis management training in intra-organizational settings Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume (down) Issue Pages 105-109
Keywords Information systems; Crisis management; Evaluation; Scenario design; Scenarios; Training exercise; Web-based tools; Design
Abstract In this article the focus is how to train collaboration and communication between emergency authorities in two countries (Norway and Sweden) by using a web-based tool supporting tabletop like exercises. The exercises are accomplished in three steps: Scenario design; exercise design and realization; and evaluation to examine the results of the exercises and for feedback to new scenario designs. The software ties all three steps together. The process is iterative, and involves users from each emergency authority. The preliminary results after two years show that the approach is promising. To be able to better foresee what will happen during an exercise the need for a simulator has appeared as one desirable and possible direction for further research.
Address Mid Sweden University, Sweden
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Coordination and Collaboration Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 277
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Author Christoph Aubrecht; Sérgio Freire; Josef Fröhlich; Beatrice Rath; Klaus Steinnocher
Title Integrating the concepts of foresight and prediction for improved disaster risk management Type Conference Article
Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume (down) Issue Pages
Keywords Disasters; Forecasting; Information systems; Risk perception; Disaster management; Integrated disaster risk management; Involvement; Participation; Public awareness; Risk characteristics; Risk governance; Disaster prevention
Abstract This discussion paper focuses on conceptualizing the ultimate goal in disaster management, i.e. reduction of future risks and impacts and explicitly highlights how actions taken in various phases of integrated disaster risk management influence vulnerability and eventually overall risk characteristics. First, the advancement of the disaster management concept evolving from a cyclic perspective to a spiral view is described and the various stages of disaster management including risk analysis, mitigation, and response are explained. In an attempt to improve and advance disaster risk management, next, the concepts of foresight and prediction are described and its major differences are highlighted. Finally, the basic framework of risk governance is considered for integrating foresight and prediction and thus lifting disaster management to the next level. Active and transparent communication and participation is seen as the key for successfully implementing risk governance.
Address AIT Austrian Institute of Technology, Foresight and Policy Development Department, Austria; New University of Lisbon, E-GEO, Geography and Regional Planning Research Center, Portugal
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Planning and Foresight Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 278
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Author Art Botterell; Martin Griss
Title A pragmatic approach to smart workspaces for crisis management Type Conference Article
Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012
Volume (down) Issue Pages
Keywords Civil defense; Disasters; Information systems; Risk management; Crisis management; Emergency management; Reference architecture; Smart space; Support crisis management; Ubiquitous computing
Abstract We explore the nature and benefits of smart spaces from the perspective of the emergency management user, propose a design vocabulary and reference architecture for constructing feasible, robust and flexible smart spaces for crisis management, and offer some examples of how smart-space approaches might support crisis management. © 2012 ISCRAM.
Address Carnegie Mellon University, Silicon Valley, United States
Corporate Author Thesis
Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780864913326 Medium
Track Open Track Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 37
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Author Michael Ammann; Tuomas Peltonen; Juhani Lahtinen; Kaj Vesterbacka; Tuula Summanen; Markku Seppänen; Pilvi Siljamo; Annakaisa Sarkanen; Minna Rantamäki
Title KETALE Web application to improve collaborative emergency management Type Conference Article
Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010
Volume (down) Issue Pages
Keywords Civil defense; Data visualization; Decision support systems; Disasters; Information management; Information systems; Risk management; Weather forecasting; Collaboration; Collaborative decisions; Design and implementations; Distributed modeling; Emergency management; Operational aspects; Requirement analysis; WEB application; World Wide Web
Abstract KETALE is a database and web application intended to improve the collaborative decision support of the Finnish Radiation and Nuclear Safety Authority (STUK) and of the Finnish Meteorological Institute (FMI). It integrates distributed modeling (weather forecasts and dispersion predictions by FMI, source term and dose assessments by STUK) and facilitates collaboration and sharing of information. It does so by providing functionalities for data acquisition, data management, data visualization, and data analysis. The report outlines the software development from requirement analysis to system design and implementation. Operational aspects and user experiences are presented in a separate report.
Address Radiation and Nuclear Safety Authority, Finland; Finnish Meteorological Institute, Finland
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Poster Session Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 264
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Author Simon French; Nikolaos Argyris; William J. Nuttall; John Moriarty; Phillips J. Thomas
Title The early phase of a radiation accident: Revisiting thinking on evacuation and exclusion zones Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume (down) Issue Pages 296-300
Keywords Information systems; Chernobyl; Exclusion zones; Fukushima; Local populations; Multi-criteria decision analysis; Nuclear plant; Risk issues; Safety issues; Nuclear reactor accidents
Abstract We are just beginning a two year research project on the management of nuclear risk issues, paying particular attention to environmental, financial and safety issues. One aspect that concerns us is to avoid the assumption that any future accident will be similar to a past accident. In the cases of Chernobyl and Fukushima, it was possible both to evacuate the local population to impose a substantial exclusion zone, and we recognize that for many potential accidents this would be the case. But for some nuclear plant, it may not be so because of the large number of local inhabitants or because of some key industrial or societal infrastructure. We would like to take the opportunity of the ISCRAM conference to discuss this issue with a wide audience.
Address University of Warwick, United Kingdom; Open University, United Kingdom; University of Manchester, United Kingdom; City University, United Kingdom
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Decision Support Systems Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 40
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Author Aygul Gabdulkhakova; Birgitta König-Ries; Dmitry Rizvanov
Title Rational resource allocation in mass casualty incidents – Adaptivity and efficiency Type Conference Article
Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012
Volume (down) Issue Pages
Keywords Agents; Information systems; Semantics; Adaptivity; Allocation methods; Efficiency of the suggested approaches; Mass casualty incidents; Real-world; Resource usage; Semantic service; Theoretical evaluation; Resource allocation
Abstract Mass casualty incidents (MCI) are highly dynamic situations in which limited available resources need to be quickly and efficiently allocated. In this paper, we suggest considerable extensions to an allocation method that we presented in earlier work. The extensions address two major challenges: First, the need to balance real-world resource usage and second, the need to adapt to changing situations. Additionally, a theoretical evaluation of the efficiency of the suggested approach is described. © 2012 ISCRAM.
Address Institute of Computer Science, Friedrich-Schiller-University, Jena, Germany; Department of Computer Science and Robotics, Ufa State Aviation Technical University, Russian Federation
Corporate Author Thesis
Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780864913326 Medium
Track Track Decision Support Methods for Complex Crises Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 41
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Author Amro Al-Akkad; Zimmermann, A.
Title User study: Involving civilians by smart phones during emergency situations Type Conference Article
Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume (down) Issue Pages
Keywords Hardware; Bystander intervention; Cell phone; Emergency situation; Mobile applications; Mobile sensing; Semi structured interviews; User constraints; User study; Information systems
Abstract This paper concerns a preliminary user study to determine the acceptance of a mobile application that is supposed to involve civilians during emergencies. In particular, the focus is on bystanders. Their intervention during emergencies constitutes a delicate issue, since they were traditionally considered as a rather annoying party being merely observers of incidents. However, with the ubiquity and ever-increasing capabilities of cell phones there might emerge a great potential to flip the coin and to benefit from bystanders playing from now on a contributive role. To examine this hypothesis, we conducted semi-structured interviews with 24 persons. The result of our study shows that people are willing to use such mobile assisting system, and thus we take it as a positive starting signal to continue our research into this direction considering the elicited user constraints.
Address Fraunhofer Institute of Applied Information Technology FIT, Schloss Birlinghoven, 53754 Sankt Augustin, Germany
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track User Centred Design Process for EMIS Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 260
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