| Records |
| Author |
Adam Widera; Chiara Fonio; Sandra Lechtenberg; Bernd Hellingrath |
| Title |
Measuring Innovations in Crisis Management |
Type |
Conference Article |
| Year |
2018 |
Publication |
ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2018 |
| Volume |
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Issue |
|
Pages |
1051-1062 |
| Keywords |
Performance measurement, crisis management, innovation |
| Abstract |
Crisis management (CM) organizations regularly face the challenge to assess the potential impact of a change in their socio-technical setup. No matter if a new software, a new tool, a simple workflow or a broader organizational structure become available, CM organizations need to estimate the potential added value under a high degree of uncertainty. In general, the more reliable information about the new solution is available, the more informed the decisions are. One promising way in assessing the potential impact of new CM solutions can be found through its application in an as realistic as possible and an as secure as necessary setup. However, such artificial scenarios like simulation exercises hold the risk of measuring the performance of the solution itself rather than its contribution to the CM operation. In this paper we review the state of the art in measuring crisis management performance, discuss the results in the context of performance measurement in general and present a performance measurement approach supporting a structured assessment of innovative CM solutions applied within collaborative demonstration project. |
| Address |
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| Corporate Author |
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Thesis |
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| Publisher |
Rochester Institute of Technology |
Place of Publication |
Rochester, NY (USA) |
Editor |
Kees Boersma; Brian Tomaszeski |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
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Series Title |
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Abbreviated Series Title |
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| Series Volume |
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Series Issue |
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Edition |
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| ISSN |
2411-3387 |
ISBN |
978-0-692-12760-5 |
Medium |
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| Track |
Open Track |
Expedition |
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Conference |
ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management |
| Notes |
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Approved |
no |
| Call Number |
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Serial |
2177 |
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| Author |
Dennis Andersson; Amy Rankin |
| Title |
Sharing mission experience in tactical organisations |
Type |
Conference Article |
| Year |
2012 |
Publication |
ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2012 |
| Volume |
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Issue |
|
Pages |
|
| Keywords |
Hardware; Innovation; Adaptability; Adhocracy; Creativity; Flexibility; Improvisation; Resilience; Seci; Tacit knowledge; Tactical organisation; Vicarious learning; Information systems |
| Abstract |
A tactical organisation can be seen as an adhocracy designed to perform missions in uncertain, ambiguous and complex environments. Flexibility, adaptability, resilience, innovation, creativity and improvisation have all been identified as key skills for successful outcome of these missions. To learn skills associated with such abilities previous research has shown that knowledge acquired through experience plays an important role. It is important that organisations share and learn from experiences to improve their ability to cope with novel situations. In literature there is a lack of consistency in how these abilities are discussed, we therefore propose the FAIRIC model. By unravelling some of the similarities and differences we create a common vocabulary to discuss knowledge gained from experience. This can help classify different experiences and provide a systematic way of gathering and modelling knowledge on situational factors to enable sharing of mission experience over boundaries of time and space. © 2012 ISCRAM. |
| Address |
Swedish Defence Research Agency, Sweden; Linköping University, Sweden |
| Corporate Author |
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Thesis |
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| Publisher |
Simon Fraser University |
Place of Publication |
Vancouver, BC |
Editor |
L. Rothkrantz, J. Ristvej, Z.Franco |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
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Series Title |
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Abbreviated Series Title |
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| Series Volume |
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Series Issue |
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Edition |
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| ISSN |
2411-3387 |
ISBN |
9780864913326 |
Medium |
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| Track |
Human Experiences in the Design of Crisis Response and Management Services and Systems |
Expedition |
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Conference |
9th International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
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Approved |
no |
| Call Number |
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Serial |
74 |
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| Author |
Andrea Kavanaugh; Steven D. Sheetz; Riham Hassan; Seungwon Yang; Hicham G. Elmongui; Edward A. Fox; Mohamed Magdy; Donald J. Shoemaker |
| Title |
Between a rock and a cell phone: Communication and information technology use during the 2011 Egyptian uprising |
Type |
Conference Article |
| Year |
2012 |
Publication |
ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2012 |
| Volume |
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Issue |
|
Pages |
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| Keywords |
Cellular telephones; Information systems; Mobile phones; Contextual factors; Information technology use; Innovation diffusion; Innovation diffusion theory; Middle East; Opinion leaders; Social media; Social media datum; Social networking (online) |
| Abstract |
Many observers heralded the use of social media during recent political uprisings in the Middle East even dubbing Iran's post election protests a “Twitter Revolution”. We seek to put into perspective the use of social media in Egypt during the mass political demonstrations in 2011. We draw on innovation diffusion theory to argue that these media could have had an impact beyond their low adoption rates due to other factors related to demographics and social networks. We supplement our social media data analysis with survey data we collected in June 2011 from an opportunity sample of Egyptian youth. We conclude that in addition to the contextual factors noted above, the individuals within Egypt who used Twitter during the uprising have the characteristics of opinion leaders. These findings contribute to knowledge regarding the role of opinion leaders and social media, especially Twitter, during violent political demonstrations. © 2012 ISCRAM. |
| Address |
Virginia Tech, Blacksburg, VA 24061, United States; Arab Academy for Science and Technology, Cairo, Egypt; Alexandria University, Alexandria, Egypt |
| Corporate Author |
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Thesis |
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| Publisher |
Simon Fraser University |
Place of Publication |
Vancouver, BC |
Editor |
L. Rothkrantz, J. Ristvej, Z.Franco |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
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Series Title |
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Abbreviated Series Title |
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| Series Volume |
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Series Issue |
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Edition |
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| ISSN |
2411-3387 |
ISBN |
9780864913326 |
Medium |
|
| Track |
Social Media and Collaborative Systems |
Expedition |
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Conference |
9th International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
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Approved |
no |
| Call Number |
|
Serial |
138 |
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| Author |
Erich Heumüller; Sebastian Richter; Ulrike Lechner |
| Title |
Training, test and experimentation: A classification of command post exercises |
Type |
Conference Article |
| Year |
2013 |
Publication |
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2013 |
| Volume |
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Issue |
|
Pages |
110-114 |
| Keywords |
Information systems; Action research; Command-post exercise; Empirical findings; Evaluation methodologies; Exercise evaluation; Exercise goal; Organizational innovation; State of the art; Experiments |
| Abstract |
Based on a state of the art analysis of exercise classifications and empirical findings from an Action Research approach this paper presents a classification for command post exercises, that addresses identified shortcomings concerning practical support for goal-achievement and evaluation in exercise design. The authors' classification distinguishes between Training, Test and Experimentation Exercises, which are characterized by the following aspects: Goal and purpose of exercise, participants, evaluation content and output, evaluation methodology, role of observers, scenario complexity, potential for organizational innovation and results. The classification was developed in an Action Research approach with an empirical basis of four command post exercises. Results indicate high benefit for exercises and the approach is perceived rather simple, easy to understand and to apply. |
| Address |
Universität Der Bundeswehr München, Germany |
| Corporate Author |
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Thesis |
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| Publisher |
Karlsruher Institut fur Technologie |
Place of Publication |
KIT; Baden-Baden |
Editor |
T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
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Series Title |
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Abbreviated Series Title |
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| Series Volume |
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Series Issue |
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Edition |
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| ISSN |
2411-3387 |
ISBN |
9783923704804 |
Medium |
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| Track |
Coordination and Collaboration |
Expedition |
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Conference |
10th International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
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Approved |
no |
| Call Number |
|
Serial |
577 |
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| Author |
Katrina Petersen; Rachel Oliphant; Monika Büscher |
| Title |
Experimenting with the Ethical Impact Assessment as a Grounding Socio-Technical Practice |
Type |
Conference Article |
| Year |
2016 |
Publication |
ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2016 |
| Volume |
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Issue |
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Pages |
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| Keywords |
Ethical Impact Assessment; Design; Innovation; Situated Practice |
| Abstract |
This paper discusses an experiment with a formative method for ethical impact assessment (EIA) in the context of IT design for multi-agency crisis management that draws on scenarios and role-playing to ground ethics in a broader socio-technical domain not just in user needs and values. Contextualising the EIA discussions in this way opened up new avenues for addressing ethical concerns, broadening the design context from a focus on usability to thinking creatively and collaboratively through ethical, legal and social implications. |
| Address |
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| Corporate Author |
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Thesis |
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| Publisher |
Federal University of Rio de Janeiro |
Place of Publication |
Rio de Janeiro, Brasil |
Editor |
A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
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Series Title |
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Abbreviated Series Title |
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| Series Volume |
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Series Issue |
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Edition |
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| ISSN |
2411-3424 |
ISBN |
978-84-608-7984-45 |
Medium |
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| Track |
Ethical, Legal and Social Issues |
Expedition |
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Conference |
13th International Conference on Information Systems for Crisis Response and Management |
| Notes |
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Approved |
no |
| Call Number |
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Serial |
1364 |
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| Author |
Tracey L. O'Sullivan; Wayne Corneil; Craig E. Kuziemsky; Daniel E. Lane |
| Title |
Citizen participation in the specification and mapping of potential disaster assets |
Type |
Conference Article |
| Year |
2013 |
Publication |
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2013 |
| Volume |
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Issue |
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Pages |
890-895 |
| Keywords |
Disaster prevention; Disasters; Information systems; Innovation; Asset-mapping; Collaboration; Empowerment; Engagement; Resilience; Mapping |
| Abstract |
Asset-mapping is a strategy used in disaster preparedness planning, however participation is typically limited to a small number of organizations with specific expertise related to disaster response. Broader strategies are needed to ensure identification of assets is comprehensive and to stimulate innovative thinking about which attributes of a community are potential assets for response and recovery. As part of The EnRiCH Project intervention, asset-mapping was used as a collaborative activity to promote identification of a broad range of assets which could be used to enhance resilience and promote preparedness among high risk populations. In this paper we present a study (in progress) which explores innovation and empowerment among a collaborative community group in Canada. Qualitative content analysis was used to analyze focus group transcripts from 2 sessions where the participants (n=18) learned how to use google docs and create a database of community assets, while developing collaborative relationships. |
| Address |
Interdisciplinary School of Health Sciences, University of Ottawa, Canada; Institute of Population Health, University of Ottawa, Canada; Telfer School of Management, University of Ottawa, Canada |
| Corporate Author |
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Thesis |
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| Publisher |
Karlsruher Institut fur Technologie |
Place of Publication |
KIT; Baden-Baden |
Editor |
T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
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Series Title |
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Abbreviated Series Title |
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| Series Volume |
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Series Issue |
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Edition |
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| ISSN |
2411-3387 |
ISBN |
9783923704804 |
Medium |
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| Track |
Social Media |
Expedition |
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Conference |
10th International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
no |
| Call Number |
|
Serial |
819 |
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