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Author Amanda Langer; Marc-André Kaufhold; Elena Maria Runft; Christian Reuter; Margarita Grinko; Volkmar Pipek
Title Counter Narratives in Social Media: An Empirical Study on Combat and Prevention of Terrorism Type Conference Article
Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Counter Narratives, Online Campaign, Social Media, Terrorism, Radicalisation
Abstract With the increase of terrorist attacks and spreading extremism worldwide, countermeasures advance as well. Often

social media is used for recruitment and radicalization of susceptible target groups. Counter narratives are trying

to disclose the illusion created by radical and extremist groups through a purposive and educational counter

statement, and to initiate a rethinking in the affected individuals via thought-provoking impulses and advice. This

exploratory study investigates counter narrative campaigns with regard to their fight and prevention against

terrorism in social media. Posts with strong emotions and a personal reference to affected individuals achieved

the highest impact and most reactions from the target group. Furthermore, our results illustrate that the impact of

a counter narrative campaign cannot be measured solely according to the reaction rate to their postings and that

further analysis steps are therefore necessary for the final evaluation of the campaigns.
Address University of Siegen, Institute for Information Systems, Germany;Technische Universität Darmstadt, Science and Technology for Peace and Security (PEASEC), Germany
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T8- Social Media in Crises and Conflicts Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1861
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Author Jesse Blum; Genovefa Kefalidou; Robert Houghton; Martin Flintham; Unna Arunachalam; Murray Goulden
Title Majority report: Citizen empowerment through collaborative sensemaking Type Conference Article
Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014
Volume Issue Pages 767-771
Keywords Digital storage; Citizen engagements; Collaborative sensemaking; Crisis informatics; Emergency responders; Narrative; Sensemaking; Sensemaking activities; Social media; Information systems
Abstract In the past crisis sensemaking activities have primarily been controlled by professional emergency responders and the media. Social media, however, has the potential to see a shift towards more grassroots and ad hoc citizen engagement. This paper sets out our vision and our progress in implementation of a new online platform called 'Majority Report', which aims to empower citizen sensemaking activities around crisis events. The concept is to facilitate citizen volunteers to draw together a range of digital media (photographs, Tweets, videos, etc.) to present stories of crisis events, and thus demarcate arguments about different understandings in terms of the temporal ordering of event narrative components and their relations to each other. Through collaborative usages of the platform, accounts may be improved by others, and variants may be presented and compared to challenge existing assumptions and beliefs.
Address Horizon Digital Economy Research, University of Nottingham, United Kingdom
Corporate Author Thesis
Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780692211946 Medium
Track Social Media in Crisis Response and Management Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 330
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Author Caroline Rizza; Ângela Guimarães Pereira; Paula Curvelo
Title Do-it-yourself justice: Considerations of social media use in a crisis situation: The case of the 2011 vancouver riots Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 411-415
Keywords Information systems; Canucks; Crisis situations; Ethical considerations; Ethics; Ice hockey; Media narratives; Media reporting; Social media; Philosophical aspects
Abstract On 15 June 2011, the ice hockey Stanley Cup final series between the Vancouver Canucks and the Boston Bruins took place in Vancouver. As the Vancouver Canucks were losing, riots started in downtown Vancouver. Social media were used to communicate between authorities and citizens, including the rioters. The media reporting on these events frame these communications with different narratives, which in turn raise different ethical considerations. This paper identifies those narratives and reflects upon the ideas of justice, fairness, responsibility, accountability and integrity as key ethical considerations. The paper also identifies some difficulties arising from the use of social media in crisis situations.
Address European Commission, JRC, Telecom ParisTech, France; European Commission, JRC, France
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Emergency Management Information Systems Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 881
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Author Gian Piero Zarri
Title Representing and managing 'narrative' terrorism information Type Conference Article
Year 2008 Publication Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2008
Volume Issue Pages 208-218
Keywords Information systems; Knowledge representation; Complete solutions; Inference; Narratives; Philippines; Terrorism
Abstract In this paper, we evoke first the ubiquity and the importance of the so-called 'nonfictional narrative' information, with a particular emphasis on the terrorism- and crime-related data. We show that the usual knowledge representation and 'ontological' techniques have difficulties in finding complete solutions for representing and using this type of information. We supply then some details about NKRL, a representation and inferencing environment especially created for an 'intelligent' exploitation of narrative information. We will also supply some examples concerning a “terrorism in Southern Philippines” general context to illustrate our approach.
Address University Paris4, Sorbonne, France
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Washington, DC Editor F. Fiedrich, B. Van de Walle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780615206974 Medium
Track Ontologies for Crisis Management Expedition Conference 5th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1140
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