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Author Florian Brauner; Thomas Münzberg; Marcus Wiens; Frank Fiedrich; Alex Lechleuthner; Frank Schultmann
Title Critical Infrastructure Resilience: A Framework for Considering Micro and Macro Observation Levels Type Conference Article
Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015
Volume Issue Pages
Keywords Benchmark; multi-attribute value theory; power outages; time-dependent indicator; vulnerability assessment
Abstract The resilience mechanisms of Critical Infrastructures (CIs) are often hard to understand due to system complexity. With rising research interest, models are developed to reduce this complexity. However, these models imply reductions and limitations. According to the level of observation, models either focus on effects in a CI system or on effects in a single CI. In cases of limited resources, such limitations exclude some considerations of crisis interventions, which could be identified in combining both observation levels. To overcome these restrictions, we propose a two-step framework which enables to analyze the vulnerability of a CI and as well in comparison to other CIs. This enhances the understanding of temporal crisis impacts on the overall performance of the supply, and the crisis preparations in each CI can be assessed. The framework is applied to the demonstrating example of the functionalities of hospitals that are potentially suffering from a power outage.
Address
Corporate Author Thesis
Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9788271177881 Medium
Track Analytical Modelling and Simulation Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1191
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Author Josune Hernantes; Jose M. Torres; Ana Laugé; Jose Mari Sarriegi; Iztok Starc; Eva Zupancic; Denis Trcek
Title Using GMB methodology on a large crisis model Type Conference Article
Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010
Volume Issue Pages
Keywords Computer simulation; Outages; Collaborative methodologies; Collaborative methods; Collaborative model; Crisis management; Decision makers; Electricity sector; Group model building; Sociotechnical; Information systems
Abstract Mitigating, detecting, evaluating, responding and recovering from crises are highly complex tasks that involve many decision makers (agents). As a consequence using collaborative methods that allow the cooperation among these agents during the crisis management strategy and procedures design is of significant importance. Group Model Building (GMB) is a robust collaborative methodology that has been successfully used for modelling several complex socio-technical problems, where different agents may have diverse perspectives or interests in the problem under analysis. Through the development of a series of exercises, GMB allows the integration of these initially fragmented perspectives. Modellers translate the knowledge elicited from experts during GMB workshops into simulation models that reproduce the behaviour of the problem. This paper presents the use and adaptation of the GMB methodology in a research project about large pan European crises due to outages in the electricity sector.
Address TECNUN, University of Navarra, Spain; University of Ljubljana, Slovenia
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Planning, Foresight and/or Risk Analysis Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 575
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Author Thomas Münzberg; Tim Müller; Stella Möhrle; Tina Comes; Frank Schultmann
Title An integrated multi-criteria approach on vulnerability analysis in the context of load reduction Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 251-260
Keywords Decision support systems; Disaster prevention; Information systems; Disaster management; Economy and society; Interdependent infrastructures; Load reduction; Multi-criteria approach; Multi-criteria decision analysis; Vulnerability analysis; Vulnerability assessments; Outages
Abstract Load reduction is an emergency measure to stabilize an electrical grid by decoupling some supply areas to balance the demand and supply of electricity in power grids. In the decoupled areas, power outages may cause important consequences, which may propagate further via the network of interdependent infrastructures. Therefore, support is needed to choose the regions to be decoupled. This paper describes an approach to analyze the risk triggered by load reduction that can be used for disaster management and load reduction scheme optimization. The core of our work is the vulnerability assessment that takes into account the consequences of load reduction on economy and society. The approach facilitates participatory decision support by making the vulnerability of regions especially in urban transparent.
Address Karlsruhe Institute of Technology, Germany
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Decision Support Systems Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 796
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Author Christian Reuter
Title Power outage communications: Survey of needs, infrastructures and concepts Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 884-889
Keywords Information systems; Mobile computing; Citizen; Communication infrastructure; Crisis communications; General information; Information and Communication Technologies; Information demand; Power outage; Smart-phone applications; Outages
Abstract Crisis communication during power outages poses several challenges. Frist, the causes of power outages are often events such as severe weather, which also lead to complications. Second, power outages themselves lead to limitations in everyday life. Third, communication infrastructures, that are necessary for crisis communication, are often affected. This work focuses on the communication of the organizations responsible for recovery work (emergency services, public administration, energy network operators) to the public affected by the power outage. Therefore this paper investigates the perception and the information demands of citizens and communication infrastructures in different scenarios. Taking the users' needs into consideration, an Information and Communication Technology (ICT) based concept for crisis communication, which combines general information with location-specific and setting-specific information was implemented as a prototype smartphone application and evaluated with 12 potential end users. ICT-based concepts can gain acceptance, however they should be understood as supplemental for some target groups and in some scenarios.
Address Institute for Information Systems, University of Siegen, Germany
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Social Media Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 873
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Author Hans-Peter Thamm; Thomas Ludwig; Christian Reuter
Title Design of a process model for unmanned aerial systems (UAS) in emergencies Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 478-487
Keywords Information systems; Societies and institutions; Target drones; Collaboration; Drones; Emergency; Power outage; Process Modeling; Unmanned aerial systems; Outages
Abstract The electricity network is one of the most important infrastructures in modern industrialized societies. In the case of power outages, the society becomes aware of their dependence on electricity and organizations responsible for recovery work need precise information about the location and the type of the damage, which are usually not available. Unmanned Aerial Systems (UAS), commonly known as drones, are aircrafts without a human pilot on board and may help to collect this information. While many technical approaches for UAS exist, a systematic process model for using UAS in emergencies based on the organizations needs is still missing. Based on the presentation of current types of UAS, approaches of using UAS and workshops with organizations responsible for recovery work (police and fire department, public administration, power supplier) this paper presents a process model for UAS in emergencies, especially power outages, which takes both theoretical findings and human experiences into consideration.
Address BT Geoconsulting and Mapping, Germany; Information Systems, University of Siegen, Germany
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Emergency Management Information Systems Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1006
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Author Thomas Münzberg; Marcus Wiens; Frank Schultmann
Title The Effect of Coping Capacity Depletion on Critical Infrastructure Resilience Type Conference Article
Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015
Volume Issue Pages
Keywords Coping Capacity Consumption; Critical Infrastructure Resilience; Expert Estimations; Multi-Attributive Value Theory; power outages
Abstract Coping capacities (CCs) are often implemented at Critical Infrastructure (CI) facilities to ensure a continuous supply of vital services and products for a population during lifeline disruptions. Through various restrictions, these redundant backups are frequently limited and, hence, only allow a supply continuity for a short duration. The capacity depletes with the duration of the disruptions. In this paper, we discuss how this decrease is evaluated in disaster management. To get an enhanced insight, we introduce to a representative decision problem and used a demonstrative example of a power outage to discuss how decision maker consider the effect of CC depletion and how analytical approaches could address this issue. For doing so an expert survey and an analytical approach were implemented and applied. The comparison and the discussion of the results motivate further research directions on this topic.
Address
Corporate Author Thesis
Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9788271177881 Medium
Track Planning, Foresight and Risk Analysis Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management
Notes Approved yes
Call Number Serial 1321
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Author Torben Wiedenhöfer; Christian Reuter; Benedikt Ley; Volkmar Pipek
Title Inter-organizational crisis management infrastructures for electrical power breakdowns Type Conference Article
Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume Issue Pages
Keywords Information systems; Risk management; Software engineering; Citizen participation; Coordination process; Crisis management; Emergency management; Inter-organizational; Inter-organizational learning; Software engineering process; User centered designs; Outages
Abstract Major electricity breakdowns like the Northeast Blackout (USA) in 2003 or the blackout in most parts of Western Europe in 2005, have shown the fundamental role of electricity in our everyday life. The experiences of these accidents show that power suppliers, firefighters, police, county administration and citizens face multifarious challenges in inter-organizational communication, information and coordination processes during coping and recovery work. In this work-in-progress paper we describe early research dealing with inter-organizational issues in emergency management (EM). We are mainly focusing on supporting social practices in inter-organizational EM, for example collaborative interpretation of emergency situations, ad-hoc coordination or supporting citizen communication and helping routines. Identified from our experiences from related projects, discussions and literature studies, we suggest potential questions and future topics in user-driven software engineering processes for EM and domain specific problems, such as supporting citizen participation, coping with information uncertainties and quality variations or enhancing inter-organizational learning.
Address Institute for Information Systems, University of Siegen, Germany; Research School Business and Economics, University of Siegen, Germany
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Social Media and Collaborative Systems Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1090
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