Records |
Author |
Amro Al-Akkad; Zimmermann, A. |
Title |
Survey: ICT-supported public participation in disasters |
Type |
Conference Article |
Year |
2012 |
Publication |
ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2012 |
Volume |
|
Issue |
|
Pages |
|
Keywords |
Information systems; Social networking (online); Surveying; Surveys; Facebook; Ict; Information and Communication Technologies; Key users; Participatory Sensing; Perceived usefulness; Public participation; Disasters |
Abstract |
In an increasingly networked society citizens at disaster sites utilize information and communication technology (ICT) to communicate needs or to share information. In order to understand better emergent possibilities and implications of applying ICT for supporting public participation in disasters, we surveyed 57 respondents regarding several key user aspects as perceived usefulness, socially related issues, or deployment. Surprisingly, our results show a clear tendency to use a disaster specific application instead of using everyday services as facebook or Twitter. However, such application poses the risk to loose its focus fading slowly away after once downloading it. Further study is needed to understand if these results are representative regarding public society. © 2012 ISCRAM. |
Address |
Fraunhofer Institute for Applied Information Technology FIT, Schloss Birlinghoven, 53754 Sankt Augustin, Germany |
Corporate Author |
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Thesis |
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Publisher |
Simon Fraser University |
Place of Publication |
Vancouver, BC |
Editor |
L. Rothkrantz, J. Ristvej, Z.Franco |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9780864913326 |
Medium |
|
Track |
Human Experiences in the Design of Crisis Response and Management Services and Systems |
Expedition |
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Conference |
9th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
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Approved |
no |
Call Number |
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Serial |
70 |
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Author |
Christoph Aubrecht; Sérgio Freire; Josef Fröhlich; Beatrice Rath; Klaus Steinnocher |
Title |
Integrating the concepts of foresight and prediction for improved disaster risk management |
Type |
Conference Article |
Year |
2011 |
Publication |
8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 |
Abbreviated Journal |
ISCRAM 2011 |
Volume |
|
Issue |
|
Pages |
|
Keywords |
Disasters; Forecasting; Information systems; Risk perception; Disaster management; Integrated disaster risk management; Involvement; Participation; Public awareness; Risk characteristics; Risk governance; Disaster prevention |
Abstract |
This discussion paper focuses on conceptualizing the ultimate goal in disaster management, i.e. reduction of future risks and impacts and explicitly highlights how actions taken in various phases of integrated disaster risk management influence vulnerability and eventually overall risk characteristics. First, the advancement of the disaster management concept evolving from a cyclic perspective to a spiral view is described and the various stages of disaster management including risk analysis, mitigation, and response are explained. In an attempt to improve and advance disaster risk management, next, the concepts of foresight and prediction are described and its major differences are highlighted. Finally, the basic framework of risk governance is considered for integrating foresight and prediction and thus lifting disaster management to the next level. Active and transparent communication and participation is seen as the key for successfully implementing risk governance. |
Address |
AIT Austrian Institute of Technology, Foresight and Policy Development Department, Austria; New University of Lisbon, E-GEO, Geography and Regional Planning Research Center, Portugal |
Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Lisbon |
Editor |
M.A. Santos, L. Sousa, E. Portela |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9789724922478 |
Medium |
|
Track |
Planning and Foresight |
Expedition |
|
Conference |
8th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
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Approved |
no |
Call Number |
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Serial |
278 |
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Author |
Diego Fabian Pajarito Grajales; Livia Castro Degrossi; Daniel Barros; Mohammed Rizwan Khan; Fernanda Lima E Silva; Maria Alexandra Cunha; Rachel Trajber; João Porto de Albuquerque |
Title |
Enabling Participatory Flood Monitoring Through Cloud Services |
Type |
Conference Article |
Year |
2022 |
Publication |
ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2022 |
Volume |
|
Issue |
|
Pages |
213-223 |
Keywords |
Flood monitoring; communities; citizen-generated data; cloud services; citizen participation |
Abstract |
Flooding events are more impactful due to climate change, while traditional top-down approaches to flood management give way to new initiatives that consider citizens and communities as active strategic actors. Researchers and practitioners have started to place communities in the centre of creation processes or invite them to co-design digital platforms. However, many citizen science projects re-use well-known technological components without reflecting about how the technology is able to effectively support citizen participation in data generation, including the provision of flexible data storage and exchange. This paper describes a novel digital platform design which adopts cloud services to integrate official and citizen-generated data about urban flooding. It summarises the results of a participatory design process of a digital platform to collect, store and exchange flood-related data, which includes components such as data lakes, Application Programming Interfaces (APIs), and web and mobile interfaces. This work in progress paper presents insights and lessons learned from using cloud services to enable citizen participation and engage communities with flood monitoring. |
Address |
University of Glasgow; Fundação Getulio Vargas – São Paulo; Federal University of ABC; University of Heidelberg; Fundação Getulio Vargas – São Paulo; Fundação Getulio Vargas – São Paulo; National Center of Monitoring & Alerts of Natural Disasters CEMADEN; |
Corporate Author |
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Thesis |
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Publisher |
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Place of Publication |
Tarbes, France |
Editor |
Rob Grace; Hossein Baharmand |
Language |
English |
Summary Language |
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Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-82-8427-099-9 |
Medium |
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Track |
Applications, Tools and Components for Crisis Management |
Expedition |
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Conference |
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Notes |
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Approved |
no |
Call Number |
ISCRAM @ idladmin @ |
Serial |
2411 |
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Author |
Jacqueline Floch; Michael Angermann; Edel Jennings; Mark Roddy |
Title |
Exploring cooperating smart spaces for efficient collaboration in disaster management |
Type |
Conference Article |
Year |
2012 |
Publication |
ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2012 |
Volume |
|
Issue |
|
Pages |
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Keywords |
Disaster prevention; Disasters; Information management; Information systems; Space platforms; Ubiquitous computing; Crowd participation; Cscw; Current practices; Disaster management; Disaster scenario; Disaster zones; Social computing; User evaluations; Human resource management |
Abstract |
This paper discusses the applicability of Cooperating Smart Spaces in the disaster management realm and their potential to increase the efficiency and effectiveness of rescue relief teams. The Cooperating Smart Space is a novel concept that combines and extends pervasive computing and social computing to support smart space management and community collaboration. Based on an analysis of current practice, we illustrate how the concept can be exploited in the assessment of a disaster scenario in order to improve information management, collaboration between expert teams and cooperation with online volunteers outside of the disaster zone. We present the results of an initial user evaluation by disaster management experts and conclude with important implications for the design of a Cooperating Smart Space platform. © 2012 ISCRAM. |
Address |
SINTEF, ICT, Norway; German Aerospace Center (DLR), Germany; Waterford Institute of Technology (TSSG), Ireland |
Corporate Author |
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Thesis |
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Publisher |
Simon Fraser University |
Place of Publication |
Vancouver, BC |
Editor |
L. Rothkrantz, J. Ristvej, Z.Franco |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9780864913326 |
Medium |
|
Track |
Social Media and Collaborative Systems |
Expedition |
|
Conference |
9th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
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Approved |
no |
Call Number |
|
Serial |
108 |
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Author |
Lida Khalili Gheidary |
Title |
Social media and Iran's post-election crisis |
Type |
Conference Article |
Year |
2010 |
Publication |
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings |
Abbreviated Journal |
ISCRAM 2010 |
Volume |
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Issue |
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Pages |
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Keywords |
Information systems; Crisis situations; Iran; On-line collaborations; Online participation; Research and development; Social media; Social Network Sites; Social networking (online) |
Abstract |
In this research-in-progress paper, the role of social media during the two months of the Iranian post-election crisis in Summer 2009 has been studied. In search of emergent social phenomena, particular emphasis is given to online participation and collaboration throughout social network sites. This study demonstrates the extent to which such media can gain prominence and challenge traditional practices as well as challenging the next level of research and development of social media during crisis situations. |
Address |
London School of Economics, United Kingdom |
Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Seattle, WA |
Editor |
S. French, B. Tomaszewski, C. Zobel |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
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Medium |
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Track |
Collaboration and Social Networking |
Expedition |
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Conference |
7th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
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Approved |
no |
Call Number |
|
Serial |
525 |
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Author |
Jose J. Gonzalez; Ole-Christoffer Granmo; Bjørn Erik Munkvold; Frank Y Li; Julie Dugdale |
Title |
Multidisciplinary challenges in an integrated emergency management approach |
Type |
Conference Article |
Year |
2012 |
Publication |
ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2012 |
Volume |
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Issue |
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Pages |
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Keywords |
Civil defense; Information systems; Networks (circuits); Oil fields; Risk management; Social sciences computing; Virtual reality; Citizen participation; Emis; Human-Centered Sensing; Integrated Operations; Virtual collaboration; Disasters |
Abstract |
The University of Agder, Norway, has recently founded a Centre for Integrated Emergency Management (CIEM). The centre brings together a highly multi-disciplinary group of local and international researchers in technology and the social sciences. This paper presents an interdisciplinary vision for large-scale integrated emergency management that has been inspired by the transition from platform centric to Integrated Operations in the oil and gas fields, which uses remote emergency control centers collaborating virtually with local responders. The paper discusses some of the most salient research challenges for Integrated Emergency Management. © 2012 ISCRAM. |
Address |
University of Agder, Norway; University of Grenoble 2, France |
Corporate Author |
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Thesis |
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Publisher |
Simon Fraser University |
Place of Publication |
Vancouver, BC |
Editor |
L. Rothkrantz, J. Ristvej, Z.Franco |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9780864913326 |
Medium |
|
Track |
Planning and Foresight |
Expedition |
|
Conference |
9th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
116 |
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Author |
Alexandra Krakovsky |
Title |
The role of social networks in crisis situations: Public participation and information exchange |
Type |
Conference Article |
Year |
2010 |
Publication |
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings |
Abbreviated Journal |
ISCRAM 2010 |
Volume |
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Issue |
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Pages |
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Keywords |
Complex networks; Disasters; Human computer interaction; Information systems; Social networking (online); Societies and institutions; Crisis management; Crisis response; Disaster situations; Information exchanges; Interactive technology; Public participation; Technological system; Transfer of information; Information management |
Abstract |
The goal of the paper is to discuss the framework for an interdisciplinary human-computer interactive technology that facilitates information and resource exchange and forms core groups for crisis management. The social networks discussed here are designed to incorporate local knowledge and participation and to foster institutional and academic ties by modeling interrelationships among global communities and exploring policy options. Social interactions between individuals and organizations are explored especially in situations when directed responses are helpful in predicting the complex interplay between social, political, and technological systems and practices that result in a transfer of information and resources in disaster situations. In the future, such networks shall identify patterns through which groups interact in responding to critical issues and shall incorporate more complicated actions by individuals and organizations allowing them to move away from a rigid path to manage disasters via the most situationally appropriate routes. |
Address |
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Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Seattle, WA |
Editor |
S. French, B. Tomaszewski, C. Zobel |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
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Medium |
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Track |
Human-Computer Interaction |
Expedition |
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Conference |
7th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
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Approved |
no |
Call Number |
|
Serial |
661 |
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Author |
Kenny Meesters; Bartel A. Van De Walle |
Title |
Towards an impact evaluation framework for the collaborative information supply chain in humanitarian crisis response |
Type |
Conference Article |
Year |
2013 |
Publication |
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2013 |
Volume |
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Issue |
|
Pages |
536-545 |
Keywords |
Supply chains; Impact evaluation; Information supply chain; Requirement analysis; Systems development; User participation; Information systems |
Abstract |
Emerging technologies provide opportunities for the humanitarian responders' community to enhance the effectiveness of their response to crisis situations. A part of this development can be contributed to a new type of information supply chains -driven by collaboration with digital, online communities- enabling organizations to make better informed decisions. However, how exactly and to what extend this collaboration impacts the decision making process is unknown. To improve these new information exchanges and the corresponding systems, an evaluation method is needed to assess the performance of these processes and systems. This paper builds on existing evaluation methods for information systems and design principles to propose such an impact evaluation framework. The proposed framework has been applied in a case study to demonstrate its potential to identify areas for further improvement in the (online) collaboration between information suppliers and users. |
Address |
Tilburg University, Netherlands |
Corporate Author |
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Thesis |
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Publisher |
Karlsruher Institut fur Technologie |
Place of Publication |
KIT; Baden-Baden |
Editor |
T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9783923704804 |
Medium |
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Track |
Humanitarian Challenges |
Expedition |
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Conference |
10th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
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Approved |
no |
Call Number |
|
Serial |
759 |
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Author |
Torbjørg Træland Meum |
Title |
An action design research approach to developing emergency management systems |
Type |
Conference Article |
Year |
2014 |
Publication |
ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2014 |
Volume |
|
Issue |
|
Pages |
175-179 |
Keywords |
Civil defense; Disasters; Information systems; Management information systems; Risk management; Action research; Design research; Emergency management; Social media; User participation; Design |
Abstract |
We propose Action Design Research (ADR) as an approach to promote user participation and mutual learning in the design and development of systems for emergency management based on social media technologies. We outline some design challenges related to the dynamic and evolving nature of social media, and emphasize an iterative design process that is strongly oriented toward collaboration and change involving both the researcher and the user community. In particular, we emphasize the transformative power of social media and argue for design approaches that take into account the new dimension of e-participation throughout the design process. |
Address |
Department of Information Systems, University of Agder, Norway |
Corporate Author |
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Thesis |
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Publisher |
The Pennsylvania State University |
Place of Publication |
University Park, PA |
Editor |
S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih. |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9780692211946 |
Medium |
|
Track |
Community Engagement in Crisis Informatics Research |
Expedition |
|
Conference |
11th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
772 |
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Author |
Christian Reuter; Alexandra Marx; Volkmar Pipek |
Title |
Social software as an infrastructure for crisis management-A case study about current practice and potential usage |
Type |
Conference Article |
Year |
2011 |
Publication |
8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 |
Abbreviated Journal |
ISCRAM 2011 |
Volume |
|
Issue |
|
Pages |
|
Keywords |
Hardware; Citizen participation; Crisis communications; Infrastructuring; Love parade; Social software; Information systems |
Abstract |
In this paper we will be discussing how the (semi-)professional actors involved in crisis management (police, fire-fighters, etc.) and the affected citizens can communicate and collaborate by the use of social software. After the definition of the term 'social software' we will provide the state-of-the-art on current social software use in crisis management. Drawing from this, we will present two case studies where we examined the social software use in 2010: First during the disruption of air travel due to the eruptions of Eyjafjallajökull volcano in Iceland, second during the crisis at a stampede at the Love Parade music festival in Germany. We identified weak points and further potentials and tested the validity of the American case study findings from literature for Europe. We will conclude with a concept for using citizens in inter-organizational crisis management with a social software infrastructure and a communication matrix for crisis management. |
Address |
Research School Business and Economics, University of Siegen, Germany; Institute for Information Systems, University of Siegen, Germany |
Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Lisbon |
Editor |
M.A. Santos, L. Sousa, E. Portela |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9789724922478 |
Medium |
|
Track |
Social Media and Collaborative Systems |
Expedition |
|
Conference |
8th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
876 |
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Author |
Patrick C. Shih; Kyungsik Han; John M. Carroll |
Title |
Community incident chatter: Informing local incidents by aggregating local news and social media content |
Type |
Conference Article |
Year |
2014 |
Publication |
ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2014 |
Volume |
|
Issue |
|
Pages |
772-776 |
Keywords |
Hardware; Civic awareness and participation; Large-scale event; Local incidents and emergencies; News agencies; Smart-phone applications; Social media; Two way communications; User study; Information systems |
Abstract |
The emergence of social media provides an additional channel for broadcasting information to the public and support two-way communication between governmental stakeholders and the public during crisis. Research has focused on large-scale events, and few have investigated how social media can contribute to civic awareness and participation of small-scale incidents in a community-oriented context. Moreover, social media have been criticized because it is overabundant with noisy, inaccurate, and unprofessional information that are often misleading. This presents a serious challenge for community members to identify information that are relevant to a local incident. We introduce Community Incident Chatter (CIC), a smartphone application that is designed to aggregate information reported by formal news agencies and social media surrounding local incidents. Participants in a preliminary user study indicate that the community-oriented information presented in CIC is informative, relevant to the community, and has the potential of empowering community residents for responding to and managing local incidents. |
Address |
Pennsylvania State University, United States |
Corporate Author |
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Thesis |
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Publisher |
The Pennsylvania State University |
Place of Publication |
University Park, PA |
Editor |
S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih. |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9780692211946 |
Medium |
|
Track |
Social Media in Crisis Response and Management |
Expedition |
|
Conference |
11th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
949 |
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Author |
Andrea H. Tapia; Nicolas LaLone; Hyun-Woo Kim |
Title |
Run amok: Group crowd participation in identifying the bomb and bomber from the Boston marathon bombing |
Type |
Conference Article |
Year |
2014 |
Publication |
ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2014 |
Volume |
|
Issue |
|
Pages |
265-274 |
Keywords |
Information systems; Social networking (online); Crowdsourcing; Ethical participation; First responders; Social responsibilities; Twitter; Emergency services |
Abstract |
In this paper we tell a version of the story of the bombing of the Boston Marathon. At first, two online groups gathered images, video and textual information concerning the bombing of the Boston Marathon and shared these with the FBI and amongst themselves. Secondly, these groups then created mechanisms to conduct their own investigation into the identities of the perpetrators. Finally, the larger national media followed the results of these online group investigations and reported these as fact to a national audience. We choose Twitter as our data repository and conducted quantitative analyses of tweets sent during the Boston Bombing. The implications for not incorporating public crowd participation within the standard operating procedures of emergency services may result in either a loss of public confidence in the slow-moving nature of official response to uncontrollable, dangerous and irresponsible public and media participation that exacerbates the negative effects of any disaster. |
Address |
Penn State University, United States |
Corporate Author |
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Thesis |
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Publisher |
The Pennsylvania State University |
Place of Publication |
University Park, PA |
Editor |
S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih. |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9780692211946 |
Medium |
|
Track |
Ethical, Legal and Social Issues of IT Supported Emergency Response |
Expedition |
|
Conference |
11th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
992 |
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Author |
Torben Wiedenhöfer; Christian Reuter; Benedikt Ley; Volkmar Pipek |
Title |
Inter-organizational crisis management infrastructures for electrical power breakdowns |
Type |
Conference Article |
Year |
2011 |
Publication |
8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 |
Abbreviated Journal |
ISCRAM 2011 |
Volume |
|
Issue |
|
Pages |
|
Keywords |
Information systems; Risk management; Software engineering; Citizen participation; Coordination process; Crisis management; Emergency management; Inter-organizational; Inter-organizational learning; Software engineering process; User centered designs; Outages |
Abstract |
Major electricity breakdowns like the Northeast Blackout (USA) in 2003 or the blackout in most parts of Western Europe in 2005, have shown the fundamental role of electricity in our everyday life. The experiences of these accidents show that power suppliers, firefighters, police, county administration and citizens face multifarious challenges in inter-organizational communication, information and coordination processes during coping and recovery work. In this work-in-progress paper we describe early research dealing with inter-organizational issues in emergency management (EM). We are mainly focusing on supporting social practices in inter-organizational EM, for example collaborative interpretation of emergency situations, ad-hoc coordination or supporting citizen communication and helping routines. Identified from our experiences from related projects, discussions and literature studies, we suggest potential questions and future topics in user-driven software engineering processes for EM and domain specific problems, such as supporting citizen participation, coping with information uncertainties and quality variations or enhancing inter-organizational learning. |
Address |
Institute for Information Systems, University of Siegen, Germany; Research School Business and Economics, University of Siegen, Germany |
Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Lisbon |
Editor |
M.A. Santos, L. Sousa, E. Portela |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9789724922478 |
Medium |
|
Track |
Social Media and Collaborative Systems |
Expedition |
|
Conference |
8th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
1090 |
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Author |
Philip Fei Wu; Yan Qu; Jennifer Preece; Kenneth R. Fleischmann; Jennifer Golbeck; Paul T. Jaeger; Ben Shneiderman |
Title |
Community response grid (CRG) for a university campus: Design requirements and implications |
Type |
Conference Article |
Year |
2008 |
Publication |
Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2008 |
Volume |
|
Issue |
|
Pages |
34-43 |
Keywords |
Information systems; Social networking (online); Community participation; Community response; Crg; Emergency response; Emergency response systems; Participatory design; University campus; Web interface design; Emergency services |
Abstract |
This paper describes the initial stages of the participatory design of a community-oriented emergency response system for a university campus. After reviewing related work and the current University emergency response system, this paper describes our participatory design process, discusses initial findings from a design requirement survey and from our interactions with different stakeholders, and proposes a Web interface design for a community response grid system. The prototyping of the system demonstrates the possibility of fostering a social-network-based community participation in emergency response, and also identifies concerns raised by potential users and by the professional responder community. |
Address |
College of Information Studies, University of Maryland, United States; Department of Computer Science, University of Maryland, United States |
Corporate Author |
|
Thesis |
|
Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Washington, DC |
Editor |
F. Fiedrich, B. Van de Walle |
Language |
English |
Summary Language |
English |
Original Title |
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
9780615206974 |
Medium |
|
Track |
Social Networking, Web Collaboration and e Participation in Crisis and Risk Managements |
Expedition |
|
Conference |
5th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
1105 |
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