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Author Marie Bartels
Title Communicating probability: A challenge for decision support systems Type Conference Article
Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014
Volume Issue Pages 260-264
Keywords Artificial intelligence; Critical infrastructures; Decision making; Information systems; Public works; Crisis communications; Crisis management; Decision-making under uncertainty; Inter-organizational; Interorganizational cooperation; Making decision; Decision support systems
Abstract This paper presents observations made in the course of two interorganizational crisis management exercises that were conducted in order to identify requirements for a decision support system for critical infrastructure operators. It brings into focus how different actors deal with the uncertainty of information that is relevant for other stakeholders and therefore is to be shared with them. It was analyzed how the participants articulated und comprehended assessments on how probable the reliability of a given data or prognosis was. The recipients of the information had to consider it when making decisions concerning their own network. Therefore they had to evaluate its reliability. Different strategies emerged.
Address Technische Universität Berlin, Germany
Corporate Author Thesis
Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780692211946 Medium
Track Decision Support Systems Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 289
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Author Madhavi M. Chakrabarty; David Mendonça
Title Design considerations for information systems to support critical infrastructure management Type Conference Article
Year 2005 Publication Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2005
Volume Issue Pages 13-18
Keywords Artificial intelligence; Critical infrastructures; Decision support systems; Design; Public works; Software engineering; Cognitive science; Critical infrastructure systems; Design considerations; Infrastructure managements; Interdependent critical infrastructure systems; New York; Usa; Organizational dimensions; Software analysis; Information systems
Abstract This paper develops a set of design considerations for information systems to support the management of interdependent critical infrastructure systems. Constraints on how these systems are managed are oriented along technical, political and organizational dimensions, though objectives along these dimensions may conflict and thus be difficult to satisfy. This paper harnesses methodologies from software engineering and cognitive science in order to specify opportunities for using information systems to support human-centered management of critical infrastructure systems. The particular focus of this work is on developing information systems to support visualization and visual problem solving. Progress to date is discussed in terms of an ongoing research project which uses as a test-bed data associated with lower Manhattan (New York, USA).
Address New Jersey Institute of Technology, United States
Corporate Author Thesis
Publisher Royal Flemish Academy of Belgium Place of Publication Brussels Editor B. Van de Walle, B. Carle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9076971099 Medium
Track INFORMATION SYSTEMS DESIGN Expedition Conference 2nd International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 383
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Author Tina Comes; Bartel A. Van De Walle
Title Measuring disaster resilience: The impact of hurricane sandy on critical infrastructure systems Type Conference Article
Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014
Volume Issue Pages 195-204
Keywords Critical infrastructures; Decision support systems; Hazards; Hurricanes; Information systems; Public works; Critical infrastructure systems; Decision supports; Disaster resiliences; Disaster response; Heterogeneous sources; Quantitative information; Resilience; Vulnerability assessments; Disasters
Abstract Modern critical infrastructure (CI) systems are tightly coupled, resulting in unprecedented complexity and difficulty to predict, limit and control the consequences of disruptions caused by hazards. Therefore, a paradigm shift in disaster risk management is needed: instead of focusing on predicting events, resilience needs to be improved as a basis for adequate response to any event. This paper starts from a definition of CI resilience that provides a basis for quantitative and qualitative decision support. For the quantitative modelling approach, which aims at measuring the resilience of individual CIs, we focus on two CIs of fundamental importance for disaster response: transportation and power supply. The qualitative framework details relations between CIs. The results of this research are illustrated by a case study that analyses the impact of Hurricane Sandy. The findings highlight the need for a framework that combines qualitative and quantitative information from heterogeneous sources to improve disaster resilience.
Address University of Agder, Norway; Tilburg University, Netherlands
Corporate Author Thesis
Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780692211946 Medium
Track Decision Support Systems Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 408
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Author Tina Comes; Valentin Bertsch; Simon French
Title Designing dynamic stress tests for improved critical infrastructure resilience Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 307-311
Keywords Critical infrastructures; Decision making; Economic and social effects; Embedded systems; Information systems; Robustness (control systems); Mcda; Participatory approach; Resilience; Stress test; Vulnerability; Public works
Abstract This paper outlines an approach to support decision-makers in designing resilient critical infrastructure (CI) networks. As CIs have become increasingly interdependent disruptions can have far-reaching impacts. We focus on the vulnerability of CIs and the socio-economic systems, in which they are embedded, independent from any initial risk event. To determine which disruptions are the most severe and must be avoided, quantitative and qualitative assessments of a disruption's consequences and the perspectives of multiple stakeholders need to be integrated. To this end, we combine the results of consequence models and expert assessments into stress test scenarios, which are evaluated using multi-criteria decision analysis techniques. This approach enables dynamic adaption of the stress tests in the face of a fast changing environment and to take account of better information about interdependencies or changing preferences. This approach helps make trade-offs between costs for resilient CIs and potential losses of disruptions clearly apparent.
Address University of Agder, Norway; Karlsruhe Institute of Technology, Germany; University of Warwick, United Kingdom
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Decision Support Systems Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 405
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Author Franclin Foping; Ioannis M. Dokas
Title A saas-based early warning information fusion system for critical infrastructure safety Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 156-165
Keywords Critical infrastructures; Information fusion; Information systems; Public works; Software as a service (SaaS); Web services; Communications systems; Complex problems; Deployment models; Early Warning System; Prototype system; Republic of Ireland; Saas; Safety management systems; Information management
Abstract Maintaining the critical infrastructures, such as Drinking Water Treatment Plants (DWTP), transportation, power generation and communications systems, in a safe state is a complex problem. The effective collaboration, as well as the collection aggregation and dissemination of early warning information among the stakeholders of the Safety Management System (SMS) responsible for the safety of these critical infrastructures are some of the challenges that need to be addressed. This paper argues that the Software as a Service (SaaS) deployment model can offer new ways of enhancing the fusion of early warning information during the operation phase of critical infrastructures. It presents the requirements, the architecture and a number of features of a working prototype SaaS-based early warning information fusion system for DWTP safety issues in the Republic of Ireland. It is the first time that a SaaSbased working prototype system is reported of providing early warning information fusion services in the literature.
Address Cork Constraint Computation Centre, UCC, Cork, Ireland
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Critical Infrastructures Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 501
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Author Philippe Kruchten; Carson Woo; Kafui Monu; Mandana Sotoodeh
Title A human-centered conceptual model of disasters affecting critical infrastructures Type Conference Article
Year 2007 Publication Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers Abbreviated Journal ISCRAM 2007
Volume Issue Pages 327-344
Keywords Civil defense; Critical infrastructures; Disaster prevention; Disasters; Intelligent agents; Ontology; Conceptual modelling; Disaster management; Emergency preparedness; Infrastructure interdependencies; Meta model; Uml; Public works
Abstract Understanding the interdependencies of critical infrastructures (power, transport, communication, etc.) is essential in emergency preparedness and response in the face of disasters. Unfortunately, many factors (e.g., unwillingness to disclose or share critical data) prohibited the complete development of such an understanding. As an alternative solution, this paper presents a conceptual model-an ontology-of disasters affecting critical infrastructures. We bring humans into the loop and distinguish between the physical and social interdependencies between infrastructures, where the social layer deals with communication and coordination among representatives (either humans or intelligent agents) from the various critical infrastructures. We validated our conceptual model with people from several different critical infrastructures responsible for disasters management. We expect that this conceptual model can later be used by them as a common language to communicate, analyze, and simulate their interdependencies without having to disclose all critical and confidential data. We also derived tools from it.
Address Electrical and Computer Engineering, University of British Columbia, Vancouver, Canada; Sauder School of Business, University of British Columbia, Vancouver, Canada
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Delft Editor B. Van de Walle, P. Burghardt, K. Nieuwenhuis
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789054874171; 9789090218717 Medium
Track ASCM Expedition Conference 4th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 662
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Author Leire Labaka; Josune Hernantes; Tina Comes; Jose Mari Sarriegi
Title Defining policies to improve critical infrastructure resilience Type Conference Article
Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014
Volume Issue Pages 429-438
Keywords Decision making; Economics; Industrial hygiene; Information systems; Occupational diseases; Public works; Critical infrastructure protection; Delphi method; Group model building; Resilience; Sequential decision-making; Vulnerability; Critical infrastructures
Abstract Industrial accidents increasingly threaten society and economy; the increasing exposure and vulnerability of our modern interlaced societies contributes to intensifying their impact. Critical Infrastructures (CIs) have a prominent role, since they are vital for the welfare of the population and essential for the economic growth. As hazards are hard to predict, decision-makers need to implement adequate adaptation and mitigation strategies to improve CI resilience. Although CI resilience has attracted increasing attention, empirical studies are rare. Research on the implementation of policies aiming at identifying a clear sequence of measures to improve CI resilience is lacking. Therefore, we present a framework to identify resilience policies across four dimensions (technical, organizational, economic and social) and to define the temporal order in which the policies should be implemented. This research provides a framework grounded in our empirical work. Future work will aim at developing quantitative approaches to complement our results.
Address TECNUN, University of Navarra, Spain; University of Agder, Norway
Corporate Author Thesis
Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780692211946 Medium
Track Planning, Foresight and Risk Analysis Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 670
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Author Murray Turoff; Victor A. Bañuls; Linda Plotnick; Starr Roxanne Hiltz
Title Development of a dynamic scenario model for the interaction of critical infrastructures Type Conference Article
Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014
Volume Issue Pages 414-423
Keywords Civil defense; Critical infrastructures; Disasters; Information systems; Risk management; Collaborative model; Cross-impact analysis; Delphi method; Emergency management; Interpretive structural modeling; Scenario Planning; Public works
Abstract This paper summarizes the development of a Cross Impact and Interpretive Structural Model of the interactions of 16 critical infrastructures during disasters. It is based on the estimates of seven professionals in Emergency Management areas and was conducted as an online survey and Delphi Process. We describe the process used and the current results, indicating some of the disagreements in the estimates. The initial results indicate some very interesting impacts of events on one another, resulting in the clustering of events into mini-scenarios.
Address New Jersey Institute of Technology, United States; Pablo de Olavide University, Spain; Jacksonville State University, United States
Corporate Author Thesis
Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780692211946 Medium
Track Planning, Foresight and Risk Analysis Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1028
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Author Sarp Yeletaysi; Frank Fiedrich; John R. Harrald
Title A framework for integrating GIS and systems simulation to analyze operational continuity of the petroleum supply chain Type Conference Article
Year 2008 Publication Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2008
Volume Issue Pages 586-595
Keywords Critical infrastructures; Disaster prevention; Disasters; Energy resources; Hurricanes; Information systems; Petroleum analysis; Public works; Supply chain management; Disaster management; Disruptions; Hurricane katrina; Hurricane Rita; Petroleum supply; Systems simulation; Geographic information systems
Abstract Crisis and disaster management is a field that requires the understanding and application of tools and knowledge from multiple disciplines. Hurricanes Katrina and Rita in 2005 have proven that U.S. petroleum infrastructure is vulnerable to major supply disruptions as a direct result of disasters. Due to the structure of U.S. oil supply chain, primary oil production centers (i.e. PADD* 3) are geographically separated from primary demand centers (i.e. PADD 1), which creates a natural dependency between those districts. To better understand the extent of those dependencies and downstream impacts of supply disruptions, a multi-disciplinary research approach is necessary. The cross-disciplines in this research include disaster management, critical infrastructure and oil supply chain management, and the utilization of geographic information systems (GIS) and systems simulation. This paper specifically focuses on the framework for integrating GIS and systems simulation as analysis tools in this research.
Address George Washington University, ICDRM, United States
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Washington, DC Editor F. Fiedrich, B. Van de Walle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780615206974 Medium
Track Impact of Disasters on Industry and Economic Effects Expedition Conference 5th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1130
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Author Rae Zimmerman; Carlos E. Restrepo
Title Information technology (IT) and critical infrastructure interdependencies for emergency response Type Conference Article
Year 2006 Publication Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2006
Volume Issue Pages 382-385
Keywords Critical infrastructures; Information systems; Public works; Electric power; Emergency response; Infrastructure interdependencies; Infrastructure technologies; Interdependencies; Natural disasters; Support services; Weak points; Emergency services
Abstract Information technologies and other critical infrastructures are interconnected in ways that can lead to vulnerabilities in the ability of these infrastructures to perform during natural disasters and acts of terrorism either to reduce adverse consequences or provide needed emergency response services. This research applies and adapts a number of indicators of infrastructure interdependency based on the authors' earlier research to determine where weak points and strengths occur in the interconnections between infrastructure technology and other infrastructure support services such as electric power and transportation, and where weak points create vulnerability that can be improved for more effective response in emergencies.
Address Robert F. Wagner Graduate School of Public Service, New York University, United States
Corporate Author Thesis
Publisher Royal Flemish Academy of Belgium Place of Publication Newark, NJ Editor B. Van de Walle, M. Turoff
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9090206019; 9789090206011 Medium
Track RESEARCH METHODS IN CRISIS DECISION MAKING Expedition Conference 3rd International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1161
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