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Author Elina Ramsell; Tobias Andersson Granberg; Sofie Pilemalm
Title Identifying functions for smartphone based applications in volunteer emergency response Type Conference Article
Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Voluntary emergency response, ICT, smartphone application, end users, co-production.
Abstract Emergency response organisations struggle with resource constraints and thereby faces challenges in providing

high-quality public services. Utilising voluntary first responders is one way to address these challenges. There

are different types of volunteers who can help at an emergency site, e.g. citizen volunteers or voluntary

professionals from other occupations. To successfully engage with and utilise these resources, adequate

information and communication technology (ICT) is necessary. In this meta-study, combining and further

exploring two previous studies, the aim is to identify, analyse and evaluate suitable functions for smartphone

applications that can be used to dispatch and support volunteers. The results show that the functions can be

divided into essential ones that are necessary for the response to work at all, and others that might contribute to a

more effective response. The study also shows that the same functions can be used for different volunteer

groups.
Address Linköping University, Sweden
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T11- Community Engagement & Healthcare Systems Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1876
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Author Esteban Bopp; Johnny Douvinet; Damien Serre
Title Sorting the good from the bad smartphone application to alert residents in case of disasters – Experiments in France Type Conference Article
Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Alert, Smartphone application, Major risks
Abstract The number of smartphone applications to alert and inform the population in a risk situation in France is too large

and these solutions are still unknow by the population. This study proposes an evaluation protocol based on various

indicators, which take into account the capacity of the applications to send a targeted alert, their attractiveness, the

ability of individuals to emit information and number of hazards considered. The results obtained on 50

applications deployed in France show that very few of them meet the objectives of the alert, in the sense defined

by civil security, because of a single-risk approach, a unique sense of communication, and the low acceptance of

these solutions by citizens.
Address UMR ESPACE 7300 CNRS, Département de Géographie, Université d'Avignon;Ecosystèmes Insulaires Océaniens, UMR 241, Université de la Polynésie Française
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T6- Geospatial Technologies and Geographic Information Science for Crisis Management (GIS) Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1880
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Author Henry Agsten
Title Effects of Smartphone-Based Alerting on Reducing Arrival Times for Volunteer Fire Departments Type Conference Article
Year 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020
Volume Issue Pages 990-994
Keywords Volunteer Fire Departments; Time Reduction; Inefficiencies; Smartphone Application
Abstract This practitioner paper describes the efforts of a volunteer fire department in Germany to reduce the time to arrive at a place of emergency. It presents the former situation, identifies reasons for delays and highlights the volunteers' first years in utilizing an existing smartphone application for alert and response as a mean to optimize their times of arrival. The paper finally evaluates the effects of the application's usage.
Address Alarm Dispatcher Systems GmbH,Dresden, Germany
Corporate Author Thesis
Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Amanda Hughes; Fiona McNeill; Christopher W. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 978-1-949373-27-89 ISBN 2411-3475 Medium
Track Technologies for First Responders Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management
Notes ha@alarm-dispatcher.de Approved no
Call Number Serial 2290
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