toggle visibility Search & Display Options

Select All    Deselect All
 |   | 
Details
   print
  Records Links
Author Aurélien Acquier; Sébastien Gand; Mathias Szpirglas pdf  isbn
openurl 
  Title Stake S-holder management and crisis resilience a case study in a public transportation company Type Conference Article
  Year 2006 Publication Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2006  
  Volume Issue Pages 528-539  
  Keywords Information systems; Collective action; Crisis management; External stakeholders; Potential values; Public transportation companies; Qualitative case studies; Stakeholder management; Stakeholder management model; Anchorages (foundations)  
  Abstract Stakeholder perspectives on crisis management provide a useful descriptive framework for analyzing crises and making crisis narratives. However, their actionability for crisis management, i.e. possibility to use stakeholder management models into operational crisis management processes, remains an under-investigated question. The purpose of this article is to discuss the operational value of stakeholder frameworks for crisis management. Drawing on a qualitative case study of a successful crisis management process in a public transportation company, we investigate the activities set up by the crisis cell to manage internal and external stakeholders during the crisis. In our case, successful stakeholder management relied on: 1) good diagnosis capabilities for the design of an appropriate corporate positioning; 2) an ability to manage coherently a set of emerging and heterogeneous issues involving stakeSholders ; 3) the capacity to set up a tightly coupled form of organization, involving both crisis cell members and various anchorage points, i.e. specific actors involved in the project before the crisis, who were already in contact with key stakeholders as part of their day-to-day activities. We then discuss the practical and theoretical implications of this analysis and the potential value stakeholder perspectives for crisis management.  
  Address Center for Management Science, Ecole Nationale Supérieure des Mines de Paris, France  
  Corporate Author Thesis  
  Publisher Royal Flemish Academy of Belgium Place of Publication Newark, NJ Editor B. Van de Walle, M. Turoff  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9090206019; 9789090206011 Medium  
  Track STAKEHOLDER COORDINATION FOR CRISIS MANAGEMENT Expedition Conference 3rd International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 250  
Share this record to Facebook
 

 
Author Elia Chepaitis pdf  isbn
openurl 
  Title The impact of Y2K on crisis management: Widening the stakeholder circle for crisis prevention and response Type Conference Article
  Year 2004 Publication Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2004  
  Volume Issue Pages 111-113  
  Keywords Information systems; Computer engineers; Contingency planning; Crisis management; Crisis preventions; Emergency preparedness; Government agencies; Stakeholders; Y2k; Medical computing  
  Abstract Although Y2K was neither an accident nor an unanticipated challenge, the millennium debugging represented a watershed event for crisis response and management, and the range of effects remains relevant in 2004. Not only information systems professionals, but also leaders and professionals in every application area saw computer systems as subsystems of their areas of responsibility and accountability. The acknowledged dependence of government, healthcare, utilities, transportation, services, and communications on reliable information systems widened the circle of stakeholders for crisis prevention, response, and management. Emergency preparedness and broad systems approaches to disaster and contingency planning were enhanced by the ubiquitous multi-year Y2K effort. The author emphasizes the investments, learning, leadership, and commitment in information systems control that occurred as part of the prevention stage of crisis management as a result of Y2K. The simultaneity, high stakes, and ubiquity of the millennium crisis permanently altered the circle of players with vested interests in and responsibility for information systems control. From government agencies to households, users realized that the scope of information systems design and reliability must extend beyond computer engineers and information systems professionals to ensure the general good. © Proceedings ISCRAM 2004.  
  Address Information Systems and Operations Management, Fairfield University, Fairfield, CT 06430, United States  
  Corporate Author Thesis  
  Publisher Royal Flemish Academy of Belgium Place of Publication Brussels Editor B. Van de Walle, B. Carle  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9076971080 Medium  
  Track Emergency Response Stakeholders and Cooperation Expedition Conference 1st International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 92  
Share this record to Facebook
 

 
Author Josep Cobarsí; Laura Calvet pdf  isbn
openurl 
  Title Community resilience instruments: Chances of improvement through customization and integration? Type Conference Article
  Year 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020  
  Volume Issue Pages 381-388  
  Keywords Community Resilience, Measurement Instruments, Disaster Risk Reduction, Stakeholders, Data.  
  Abstract Resilience is understood as the ability of a system, community or society exposed to hazards to resist, absorb, accommodate, adapt to, transform and recover from the effects of a hazard in a timely and efficient manner. So far, dozens of measurement instruments have been developed to measure community resilience to disasters, considering each one different types of hazards (general, natural, climate, man-made, etc.) and communities (general, urban, rural, etc.). However, none of these instruments has been widely adopted yet. In this context, we discuss important gaps for resilience research and practice. Then, we propose a conceptual framework to review community resilience instruments, so to enhance their improvement through two facets (or dimensions) we propose of customization and integration. This framework is characterized by the following properties for community resilience instruments: encapsulation, intelligibility, geographical focus, hazard range focus, connectivity, adaptability to dynamic conditions, datification, and stakeholders' involvement. We look forward to apply this framework to review a purposive sample of community resilience instruments regarding natural disasters.  
  Address Computer Science, Multimedia and Telecommunication Studies. Universitat Oberta de Catalunya. Barcelona (Spain); Computer Science, Multimedia and Telecommunication Studies. Universitat Oberta de Catalunya. Barcelona (Spain)  
  Corporate Author Thesis  
  Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Amanda Hughes; Fiona McNeill; Christopher W. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 978-1-949373-27-36 ISBN 2411-3422 Medium  
  Track Data and Resilience: Opportunities and Challenges Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management  
  Notes jcobarsi@uoc.edu Approved no  
  Call Number Serial 2237  
Share this record to Facebook
 

 
Author Maurice McGinley; Andrew Turk; David Bennett pdf  isbn
openurl 
  Title Design criteria for public emergency warning systems Type Conference Article
  Year 2006 Publication Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2006  
  Volume Issue Pages 154-163  
  Keywords Alarm systems; Information systems; Risk management; Surveys; Common alerting protocols; Emergency management; Government to Citizen Mass Public Warning; Multiple platforms; Multiple stakeholders; Production system; Public emergencies; Stakeholder groups; Design  
  Abstract This paper describes the development of a public emergency messaging system in Western Australia. A set of design criteria were identified by a review of relevant published literature, a survey of current practice in Australia, and consultation with local stakeholders. The system should support: Multiple Recipients, Multiple Channels, Multiple Hazards, Multiple Stakeholders, Multiple Senders, Multiple Platforms, and Write Once Message Composition. A prototype system was built according to these design criteria, based on the Common Alerting Protocol version 1.0. The design was validated in trials simulating messages sent during a tropical cyclone and a bushfire. A total of 56 trial participants from identified stakeholder groups were surveyed with regard to their experience of the prototype system. Overall, the prototype system functioned successfully and participants reported high levels of satisfaction. The paper describes this research project and the initial stages of the subsequent development of a production system, called APECS.  
  Address Ovis Pty Ltd, Perth, Australia  
  Corporate Author Thesis  
  Publisher Royal Flemish Academy of Belgium Place of Publication Newark, NJ Editor B. Van de Walle, M. Turoff  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9090206019; 9789090206011 Medium  
  Track PUBLIC WARNING SYSTEMS Expedition Conference 3rd International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 756  
Share this record to Facebook
 

 
Author Patricia Quiroz-Palma; Ma Carmen Penadés; Ana-Gabriela Núñez pdf  isbn
openurl 
  Title Towards a Capability Model for Emergency Training Improvement Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Capability Model, Training, Emergency Management, Stakeholders, QuEP  
  Abstract Giving adequate attention to training personnel within an organization to perform an activity of any kind

determines its success or failure. Training in emergency management is a key point and the participants must have

adequate preparation for each activity they carry out. The different activities in each emergency management

phase generate the appropriate training according to the role performed by stakeholders. The training is provided

through techniques and IT support tools that consolidate the knowledge imparted by the trainer. This paper

describes the initial steps in creating a capability model to support the training of stakeholders and ensure the

effectiveness of the response teams, as well as the appropriate actions of workers and citizens in an emergency.

Knowledge is consolidated through training, evaluation and feedback from practice. The proposed model is being

integrated in the QuEP framework to guide organizations in assessing and improving the management of their

emergency plans.
 
  Address Universitat Politécnica de Valencia, Spain;Universidad Laica Eloy Alfaro de Manabi, Manta-Ecuador  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T7- Planning, Foresight and Risk Analysis Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1945  
Share this record to Facebook
 

 
Author Tobias Andersson Granberg; Niklas Danielsson; Anna Fredriksson; Johan Nordstrom; Sofie Pilemalm; Richard Tjernstrom; Kayvan Yosefi Mojir pdf  isbn
openurl 
  Title Using Semi-professionals in Emergency Response Type Conference Article
  Year 2016 Publication ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2016  
  Volume Issue Pages  
  Keywords Cross-Sector Collaborations; Community Stakeholders; Daily Emergency Response; ICT Development  
  Abstract The term semi-professional can be used to denote occupational groups that do not have emergency response as their primary profession but who get additional responsibilities within rescue and response, e.g. by performing a first response or assisting the professional emergency services. In this study, four different groups of possible semi-professional resources are analyzed and compared. Similarities and differences between the four groups are discussed. Factors, important for the successful implementation of a cross-sector collaboration of this kind, are highlighted. The preliminary results show that all four groups have the potential to act as semi-professional resources within emergency response. Interestingly, the basic requirements are the same for all groups, despite different prerequisites.  
  Address  
  Corporate Author Thesis  
  Publisher Federal University of Rio de Janeiro Place of Publication Rio de Janeiro, Brasil Editor A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3388 ISBN 978-84-608-7984-9 Medium  
  Track Community Engagement and Practitioner Studies Expedition Conference 13th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 1410  
Share this record to Facebook
 

 
Author Catrinel Turcanu; Benny Carlé; Philippe Vincke pdf  isbn
openurl 
  Title Structuring stakeholders' involvement in radiological crisis management: A multicriteria decision aid approach for countermeasure evaluation Type Conference Article
  Year 2004 Publication Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2004  
  Volume Issue Pages 115-120  
  Keywords Information systems; Risk management; Countermeasure strategies; Emergency response; Food chain; Multi-criteria decision aids; Nuclear emergencies; Potential benefits; Problem structuring; Stakeholders; Decision support systems  
  Abstract Stakeholders represent a valuable source of knowledge, which should be used in steering the emergency response during a radiological crisis. This can be achieved in a multi-criteria decision aid framework, the potential benefits of which are highlighted in the paper: consideration of all relevant factors, problem structuring, better insight in the decision process, and support for decision-makers to justify the chosen countermeasure strategies. © Proceedings ISCRAM 2004.  
  Address Management Informatics, Vrije Universiteit Brussel, Belgium; Decision Strategy Research, SCK CEN, Belgian Nuclear Research Centre, Mol, Belgium; Service de Mathématiques de la Gestion, Université Libre de Bruxelles, Belgium  
  Corporate Author Thesis  
  Publisher Royal Flemish Academy of Belgium Place of Publication Brussels Editor B. Van de Walle, B. Carle  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9076971080 Medium  
  Track Emergency Response Stakeholders and Cooperation Expedition Conference 1st International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 222  
Share this record to Facebook
 

 
Author Bartel A. Van De Walle; Ronald Spanjers; Dirk De Wit pdf  isbn
openurl 
  Title Stakeholder perceptions and standards for information security risks : A case study at a dutch health care organization Type Conference Article
  Year 2006 Publication Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2006  
  Volume Issue Pages 513-527  
  Keywords Health care; Information systems; Security of data; Healthcare organizations; Information security risks; Nen 7510; Patient information; Personal health record; Stakeholder groups; Stakeholder perception; Stakeholders analysis; Risk perception  
  Abstract With the increased use of electronic patient files in Health Care Organizations (HCOs), addressing the risks related to the storage and use of patient information has become increasingly important to avoid intentional or unintentional disclosure, damage to or abuse of patients' personal health records. This has lead governments from various countries to introduce and impose information security standards for HCOs. The Dutch government introduced the NEN 7510 national information security standard; a standard derived from the international ISO 17799 norm. Preceding the implementation phase of NEN 7510 standard at a Dutch HCO, we conducted a field study to identify the information security risks as perceived by the main stakeholder groups in the HCO. We present the differences in the perceived information security risks and threats by end users, management and suppliers, and the degree to which these identified risks will be addressed by the implementation of the NEN 7510 standard.  
  Address Tilburg University, Netherlands  
  Corporate Author Thesis  
  Publisher Royal Flemish Academy of Belgium Place of Publication Newark, NJ Editor B. Van de Walle, M. Turoff  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9090206019; 9789090206011 Medium  
  Track STAKEHOLDER COORDINATION FOR CRISIS MANAGEMENT Expedition Conference 3rd International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 1039  
Share this record to Facebook
Select All    Deselect All
 |   | 
Details
   print

Save Citations:
Export Records: