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Author  |
Dragos Datcu; Leon J.M. Rothkrantz |
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Title |
A Dialog Action Manager for automatic crisis management |
Type |
Conference Article |
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Year |
2008 |
Publication |
Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2008 |
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Volume |
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Issue |
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Pages |
384-393 |
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Keywords |
Bayesian networks; Information systems; Management information systems; Mobile devices; Safe handling; Automatic systems; Crisis management; Crisis management systems; Crisis situations; Data-communication; Reasoning; System architectures; System knowledge; Managers |
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Abstract |
This paper presents the results of our research on the development of a Dialog Action Manager-DAM as part of a complex crisis management system. Imagine the utility of such an automatic system to detect the crisis and to provide support to people in contexts similar to what happened recently at the underground in London and Madrid. Preventing and handling the scenarios of terrorism and other crisis are nowadays maybe the most important issues for a modern and safe society. In order to automate the crisis support, DAM simulates the behavior of an employee at the crisis centre handling telephone calls from human observers. Firstly, the system has to mimic the natural support for the paradigm 'do you hear me?' and next for the paradigm 'do you understand me?'. The people witnessing the crisis event as well as human experts provide reports and expertise according to their observations and knowledge on the crisis. The system knowledge and the data communication follow the XML format specifications. The system is centered on the results of our previous work on creating a user-centered multimodal reporting tool that works on mobile devices. In our paper we describe the mechanisms for creating an automatic DAM system that is able to analyze the user messages, to identify and track the crisis contexts, to support dialogs for crisis information disambiguation and to generate feedback in the form of advice to the users. The reasoning is done by using a data frame and rule based system architecture and an alternative Bayesian Network approach. In the paper we also present a series of experiments we have attempted in our endeavor to correctly identify natural solutions for the crisis situations. |
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Address |
Man-Machine Interaction Group, Delft University of Technology, 2628 CD, Delft, Netherlands |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Washington, DC |
Editor |
F. Fiedrich, B. Van de Walle |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9780615206974 |
Medium |
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Track |
Observation Systems in Crisis Situations |
Expedition |
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Conference |
5th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
424 |
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Author |
Jay Lickfett; Naveen Ashish; Sharad Mehrotra; Nalini Venkatasubramanian; Jacob Green |
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Title |
The RESCUE Disaster Portal for disasters and emergency response |
Type |
Conference Article |
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Year |
2008 |
Publication |
Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2008 |
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Volume |
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Issue |
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Pages |
787-796 |
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Keywords |
Disasters; Information dissemination; Information systems; Disaster response; Disaster situations; Emergency response; Existing systems; Information portals; Real-time information; System architectures; Technical details; Emergency services |
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Abstract |
This paper describes the Disaster Portal, a multi-faceted information portal for use by citizens and emergency personnel during disasters and emergency response. This portal is the result of a collaboration between the RESCUE project at UC-Irvine and the City of Ontario, California Fire Department (OFD). The portal provides a wide range of real-time information in disaster situations, such as situation summaries, announcements, shelter information, and aggregated services such as family reunification and donation management. A first version of this portal was developed and deployed by the City of Ontario in September 2007. The current system serves as a base to develop and refine results from several areas of research which are being incorporated into the existing system to provide additional or advanced capabilities. We provide an overview of the portal's capabilities, followed by technical details on the system architecture and implementation. We describe the experience of deployment of the system in the recent California wildfires. Finally we describe work in progress on several advanced capabilities. |
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Address |
UC Irvine, United States; City of Ontario Fire Department, Canada |
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Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Washington, DC |
Editor |
F. Fiedrich, B. Van de Walle |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9780615206974 |
Medium |
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Track |
Applications for Mitigating Information Overload |
Expedition |
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Conference |
5th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
701 |
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Author |
Jürgen Moßgraber; Fernando Chaves; Stuart E. Middleton; Zlatko Zlatev; Ran Tao |
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Title |
The seven main challenges of an early warning system architecture |
Type |
Conference Article |
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Year |
2013 |
Publication |
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2013 |
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Volume |
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Issue |
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Pages |
322-331 |
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Keywords |
Decision support systems; Information systems; Middleware; Decision supports; Design decisions; Early warning; Early Warning System; Information sources; Simulation systems; System architectures; System-of-systems; Alarm systems |
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Abstract |
In this paper, we describe the work on the system architecture that is being developed in the EU FP7 project TRIDEC on “Collaborative, Complex and Critical Decision-Support in Evolving Crises”. One of the two decision support use cases in the project deals with Tsunami Early Warning. A modern warning system that follows a system-of-systems approach has to integrate various components and subsystems such as different information sources, services and simulation systems. Furthermore, it has to take into account the distributed and collaborative nature of warning systems. Working on the architecture of such a system, you need to deal with a lot of current computer science and information technology problems as well as state-of-the-art solutions from the areas of Big Data and Human Sensors. In this paper, we present the seven main challenges we needed to solve and describe the necessary design decisions we made to tackle them. |
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Address |
Fraunhofer IOSB, Germany; University of Southampton IT Innovation Centre, United Kingdom; Queen Mary University of London, United Kingdom |
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Publisher |
Karlsruher Institut fur Technologie |
Place of Publication |
KIT; Baden-Baden |
Editor |
T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9783923704804 |
Medium |
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Track |
Emergency Management Information Systems |
Expedition |
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Conference |
10th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
790 |
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Author |
Nabil Seddigh; Biswajit Nandy; John Lambadaris |
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Title |
An internet public alerting system: A canadian experience |
Type |
Conference Article |
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Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
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Volume |
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Issue |
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Pages |
141-146 |
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Keywords |
Industrial research; Information systems; Signaling; Television systems; Alerting Canada; Alerting systems; Early warning; Field trial; Internet based; Public; Public officials; System architectures; Internet |
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Abstract |
Public officials have the responsibility of giving public directions and issuing warnings in the event of an emergency. Traditionally, siren systems, radio and television have been used as the primary means for issuing public alerts. Recently, there has been increased interest in evaluating the Internet's suitability for issuing public alerts during times of emergency. This paper presents a Canadian experience with the design and trials of an Internet-based emergency public alerting system (IPAS). We discuss a proposed set of requirements and system architecture. We also include a discussion of the challenges to be overcome in developing such systems and report on experiments and field trials using the IPAS system developed during this project. Our objective is to provide motivation for future research and industry work in this area. |
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Address |
Solana Networks, Canada; Systems and Computer Engineering Dept, Carleton University, Canada |
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Corporate Author |
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Thesis |
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Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
Medium |
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Track |
PUBLIC WARNING SYSTEMS |
Expedition |
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Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
931 |
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