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Author (up) Beibei Hu; Jan Hidders; Philipp Cimiano
Title Towards context-based information delivery to police officers: A questionnaire-based requirements elicitation study Type Conference Article
Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010
Volume Issue Pages
Keywords Information systems; Law enforcement; Mobile agents; Requirements engineering; Surveys; Systems analysis; Context-aware systems; Context-based information; Crisis management; Crisis situations; Information requirement; Mobile users; Police officers; Requirements elicitation; Information management
Abstract In the area of information system design, the development of context-aware systems which can provide relevant information in a context-driven fashion to support mobile users in crisis management tasks represents a great challenge. Motivated by the fact that police officers are often overwhelmed by too much information, the goal of the MOSAIC project (a multi-officer system of agents for informed crisis control) is to support mobile police officers by a system which delivers contextualized information that is relevant to the task at hand. In order to elicit the information requirements of police officers who are involved in crisis situations, a questionnaire-based requirements elicitation study has been carried out in the context of the work described here. The results mainly shed light on the situation-specific information requirements of police officers in certain scenarios. The design requirements that follow from our study have clearly the potential to guide the design of context-based information delivery systems for users involved in critical situations such as the police officers we target. Our findings thus offer an important contribution to the field of information system design for crisis management.
Address Delft University of Technology, Netherlands; Semantic Computing Group, CITEC, Universität Bielefeld, Germany
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Special Session: Response Information Systems Requirement Engineering and Evaluation Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 598
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Author (up) Craig E. Kuziemsky; Ahsan Hadi; Tracey L. O'Sullivan; Daniel E. Lane; Wayne Corneil
Title An ontology for contextual information system design Type Conference Article
Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014
Volume Issue Pages 165-169
Keywords Design; Disaster prevention; Disasters; Information systems; Systems analysis; Collaboration; Community engagement; Context; Contextual information systems; Disaster management; IS design; Think aloud; Think aloud methods; Human resource management
Abstract Collaborative teamwork is becoming more common in several domains including healthcare and disaster management. While collaborative teamwork can benefit from information system (IS) support, designing IS models to support collaboration is a significant challenge owing to the variations in tasks and people that must be supported, and the different contexts within which collaboration takes place. Collaborative teamwork can vary greatly because of context, which is the integration of diverse, dynamic, and heterogeneous needs for groups to achieve a specific goal. However in the literature there has been limited emphasis on how contextual underpinnings can be incorporated into IS design. This paper uses a case study of the design of a user-driven prototype disaster management IS. We used the think aloud method to capture participant thoughts while interacting with the IS prototype. The think aloud data was analyzed and used to develop an ontology of contextual considerations to support IS design.
Address Telfer School of Management, University of Ottawa, Canada; Interdisciplinary School of Health Sciences, University of Ottawa, Canada; Institute of Population Health, University of Ottawa, Canada
Corporate Author Thesis
Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780692211946 Medium
Track Community Engagement in Crisis Informatics Research Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 667
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Author (up) Craig E. Kuziemsky; Tracey L. O'Sullivan; Wayne Corneil
Title An upstream-downstream approach for disaster management information systems design Type Conference Article
Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012
Volume Issue Pages
Keywords Design; Disaster prevention; Emergency services; Risk management; Systems analysis; Awareness; Communities of Practice; Community resiliences; Disaster management informations; Emergency management; Participatory design; Situation awareness; User engagement; Disasters
Abstract Information is an essential part of disaster management. Information systems (IS) are a key means of providing the right information at the right time to support response to a disaster, and fostering collaborative facilitators such as situation awareness, common ground and communities of practice. However for these collaborative facilitators to support 'downstream events' (i.e. disaster response) they need to emerge and be grown from 'upstream' activities such as user engagement. Subsequently IS design requirements for disaster response are embedded in the community where a system will be used and it is from the community users and their needs that IS requirements must emerge. This paper presents an upstream-downstream approach for disaster management IS design. We describe four phases to user centered information systems design to support disaster management and provide a case study of using this approach in action to design an IS to enhance community resilience. © 2012 ISCRAM.
Address Telfer School of Management, University of Ottawa, Canada; Interdisciplinary School of Health Sciences, University of Ottawa, Canada; University of Ottawa, Institute of Population Health, Canada
Corporate Author Thesis
Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780864913326 Medium
Track Special Session Mixed Methods Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 24
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Author (up) Heiko Roßnagel; Olaf Junker
Title Evaluation of a mobile emergency management system – A simulation approach Type Conference Article
Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010
Volume Issue Pages
Keywords Civil defense; Disasters; Information systems; Management information systems; Mobile telecommunication systems; Risk management; Systems analysis; Agent based simulation; Emergency management; Emergency management systems; Information delivery; Mobile communications; Mobile service; Multi-agent based simulations; Public events; Information management
Abstract Large public events such as sporting events, concerts, fairs and street festivals are quite common in metropolitan areas. Because of the high frequency of such events and the increasing number of involved parties, those being responsible for the organization and execution have to cope with increasing complexity and shortening time frames for planning and preperation. Because of the high concentration of passengers, unplanned incidents that occur during these public events can have devastating effects and can lead to crises and disasters. Emergency management systems that utilize mobile communication infrastructures can provide prompt information delivery to save human lives. In this paper we propose a system design for mobile emergency management and outline our approach of evaluating this system design using multi-agent based simulation. To make our simulation of passenger movements as realistic as possible we gathered empirical data for a large event as well as for normal rush hour traffic.
Address Fraunhofer IAO, Germany; Airport Research Center, Germany
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Open Track Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 884
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Author (up) Michael Tyworth; Steve Sawyer
Title Integrated criminal justice system design: Designing an appropriate governance structure Type Conference Article
Year 2006 Publication Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2006
Volume Issue Pages 444-449
Keywords Crime; Human resource management; Information science; Systems analysis; Criminal justice system; Governance structures; Inter-agency collaboration; Joint power; Social Informatics; Information systems
Abstract In this paper we discuss interim findings from an ongoing comparative case study of the Automated Regional Justice Information System (ARJIS) in San Diego, CA. Significant attention had been given to the need to integrate information systems across organizational boundaries in the criminal justice domain. We employ a social informatics lens in this research that views the technological artifact as embedded in cultural and institutional context. In our examination of ARJIS we have found that the adoption of a Joint Powers Agreement (JPA) as a governance structure has impacted system design and organizational practices significantly. Specifically, the JPA facilitates participation by member agencies and, allows the ARJIS management team autonomy and flexibility in developing and managing the ARJIS information system.
Address College of Information Sciences and Technology, Pennsylvania State University, United States
Corporate Author Thesis
Publisher Royal Flemish Academy of Belgium Place of Publication Newark, NJ Editor B. Van de Walle, M. Turoff
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9090206019; 9789090206011 Medium
Track COMMUNITIES IN EMERGENCY MANAGEMENT Expedition Conference 3rd International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1032
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Author (up) Ulrich Meissen; Markus Hardt; Agnès Voisard
Title Towards a general system design for community-centered crisis and emergency warning systems Type Conference Article
Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014
Volume Issue Pages 155-159
Keywords Disaster prevention; Information systems; Meteorological problems; Mobile devices; Systems analysis; Alerting; Community engagement; Early warning; Reference architecture; Situation awareness; Disasters
Abstract Early Warning Systems (EWS) provide an effective measure for better disaster preparedness, response, and mitigation. The effectiveness of EWS depends highly on the ability to distribute alert message to the persons that will be affected. In this context mobile devices play already a vital role in the ability to reach people in time and at the endangered location. Most existing approaches focus on mass dissemination methods via SMS and Cell-Broadcasting. As these approaches are effective to inform masses about a disaster with one message for all they have their weaknesses in telling the people how to respond according to their location and provide individual guidance (e.g. by maps) within specific communities. Research in disaster management gives strong evidence that the later is often crucial for better disaster response. Accordingly, we witness an increasing demand for more community-centered warnings systems solutions. This paper introduces the general foundations and architecture for alert services on mobile devices that adapt incoming alert information to the profile and situation of user groups and even individual users. The approach is scalable for different communitycentered warning systems. Its first applicability and community engagement effects are shown in the example of the community-centered public disaster alert system in Germany and a target group specific weather hazard alert system, KATWARN and WIND with currently over 2.5 million subscribed users, which was developed by the authors.
Address Fraunhofer FOKUS, Berlin, Germany; Freie Universität Berlin, Germany
Corporate Author Thesis
Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780692211946 Medium
Track Community Engagement in Crisis Informatics Research Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 762
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Author (up) Valeriy Klenov
Title The moving digital earth (MDE) for monitoring of forthcoming disasters Type Conference Article
Year 2006 Publication Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2006
Volume Issue Pages 17-23
Keywords Information systems; Management information systems; Systems analysis; Debris-flows; Digital Earth; Earth systems; External systems; Hazardous process; High speed computing; River basins; Virtual systems; Disasters
Abstract Disasters in Earth Nature Systems (in river basins and in coastal zone) are generated the systems by influence under pressure and impacts of external systems. The water related disasters include the most of hazardous processes on land and sea as follows: floods, avalanches, droughts, landslides, debris-flows, erosion, abrasion, and others. The external systems are not yet able to let know about the Time, Place, and Power of future disasters all together. However, Earth systems allow doing it because of their property to delay on exterior power. The proposed and discussed is the Moving Digital Earth (MDE) technology for outstripping estimation of the Earth Nature Systems response on exterior pressure and impacts. The MDE uses only the knowledge of current System's state and methods of the Digital Systems Analysis (DSA) by high-speed computing.
Address Education Centre 654, Canada
Corporate Author Thesis
Publisher Royal Flemish Academy of Belgium Place of Publication Newark, NJ Editor B. Van de Walle, M. Turoff
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9090206019; 9789090206011 Medium
Track Position and Research in Progress Papers Expedition Conference 3rd International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 656
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Author (up) Yasir Javed; Tony Norris; David Johnston
Title Evaluating SAVER: Measuring shared and team situation awareness of emergency decision makers Type Conference Article
Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012
Volume Issue Pages
Keywords Decision making; Information systems; Systems analysis; Decision performance; Emergency; Large-scale emergency; Optimal decision making; Research interests; Safety and efficiencies; Situation awareness; Team situation awareness; Human resource management
Abstract Large scale emergencies are usually responded to by a team of emergency managers or a number of sub teams for safety and efficiency. Team coordination has attracted considerable research interest, especially from the cognitive, human factors, and ergonomic aspects because shared situation awareness (SSA) and team situation awareness (TSA) of team members are critical for optimal decision making. This paper describes the development of an information system (SAVER) based on SSA and TSA oriented systems design. Validation and evaluation of the implemented design show that decision performance is improved by the SAVER system. © 2012 ISCRAM.
Address Institute of Information and Mathematical Sciences, Massey University, Auckland, New Zealand; Joint Center of Disaster Research, Massey University, Wellington, New Zealand
Corporate Author Thesis
Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780864913326 Medium
Track Early Warning and Expert Systems for Disaster Management Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 135
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