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Author Jennings Anderson; Marina Kogan; Melissa Bica; Leysia Palen; Kenneth Anderson; Rebecca Morss; Julie Demuth; Heather Lazrus; Olga Wilhelmi
Title Far Far Away in Far Rockaway: Responses to Risks and Impacts during Hurricane Sandy through First-Person Social Media Narratives Type Conference Article
Year 2016 Publication ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2016
Volume Issue Pages
Keywords Crisis Informatics; Hurricane Sandy; Protective Decision Making; Risk Perception; Social Media; Twitter
Abstract When Hurricane Sandy swept over the US eastern seaboard in October 2012, it was the most tweeted about event at the time. However, some of the most affected areas were underrepresented in the social media conversation about Sandy. Here, we examine the hurricane-related experiences and behaviors shared on Twitter by residents of Far Rockaway, a New York City neighborhood that is geographically and socioeconomically vulnerable to disasters, which was significantly affected by the storm. By carefully filtering the vast Twitter data, we focus on 41 Far Rockaway residents who offer rich personal accounts of their experience with Sandy. Analyzing their first-person narratives, we see risk perception and protective decision-making behavior in their data. We also find themes of invisibility and neglect when residents expressed feeling abandoned by the media, the city government, and the overall relief efforts in the aftermath of Sandy.
Address
Corporate Author Thesis
Publisher Federal University of Rio de Janeiro Place of Publication Rio de Janeiro, Brasil Editor (up) A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3388 ISBN 978-84-608-7984-9 Medium
Track Social Media Studies Expedition Conference 13th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 1388
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Author Venkata Kishore Neppalli; Murilo Cerqueira Medeiros; Cornelia Caragea; Doina Caragea; Andrea Tapia; Shane Halse
Title Retweetability Analysis and Prediction during Hurricane Sandy Type Conference Article
Year 2016 Publication ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2016
Volume Issue Pages
Keywords Twitter; Retweetability Analysis; Retweetability Prediction; Hurricane Sandy; Disaster Events
Abstract Twitter is a very important source for obtaining information, especially during events such as natural disasters. Users can spread information in Twitter either by crafting new posts, which are called ?tweets,? or by using retweet mechanism to re-post the previously created tweets. During natural disasters, identifying how likely a tweet is to be highly retweeted is very important since it can help promote the spread of good information in a network such as Twitter, as well as it can help stop the spread of misinformation, when corroborated with approaches that identify trustworthy information or misinformation, respectively. In this paper, we present an analysis on retweeted tweets to determine several aspects affecting retweetability. We then extract features from tweets? content and user account information and perform experiments to develop models that automatically predict the retweetability of a tweet in the context of the Hurricane Sandy.
Address
Corporate Author Thesis
Publisher Federal University of Rio de Janeiro Place of Publication Rio de Janeiro, Brasil Editor (up) A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3388 ISBN 978-84-608-7984-9 Medium
Track Social Media Studies Expedition Conference 13th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1389
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Author Elodie Fichet; John Robinson; Dharma Dailey; Kate Starbird
Title Eyes on the Ground: Emerging Practices in Periscope Use during Crisis Events Type Conference Article
Year 2016 Publication ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2016
Volume Issue Pages
Keywords Social Media; Periscope; Twitter; Crisis Informatics; Emergency Management
Abstract This empirical analysis examines the use of the live-streaming application Periscope in three crises that occurred in 2015. Qualitative analyses of tweets relating to the Amtrak derailment in Philadelphia, Baltimore protests after Freddie Grey?s death, and Hurricane Joaquin flooding in South Carolina reveal that this recently deployed application is being used by both citizens and journalists for information sharing, crisis coverage and commentary. The accessibility and immediacy of live video directly from crisis situations, and the embedded chats which overlay on top of a video feed, extend the possibilities of real-time interaction between remote crowds and those on the ground in a crisis. These empirical findings suggest several potential challenges and opportunities for responders.
Address
Corporate Author Thesis
Publisher Federal University of Rio de Janeiro Place of Publication Rio de Janeiro, Brasil Editor (up) A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3388 ISBN 978-84-608-7984-9 Medium
Track Social Media Studies Expedition Conference 13th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 1391
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Author Antonin Segault; Federico Tajariol; Yang Ishigaki; Ioan Roxin
Title #geiger 2: Developing Guidelines for Radiation Measurements Sharing on Social Media Type Conference Article
Year 2016 Publication ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2016
Volume Issue Pages
Keywords Twitter; Nuclear Post-Accident; Radiation; Robots; Syntax
Abstract Radiation measurements are key information in post-nuclear accident situations. Automated Twitter accounts have been used to share the readings, but often in an incomplete way from the perspective of data sharing and risk communication between citizen and radiation experts. In this paper, we investigate the requirements for radiation measurements completeness, by analyzing the perceived usefulness of several metadata items that may go along the measurement itself. We carried out a benchmark of existing uses, and conducted a survey with both experts and lay citizens. We thus produced a set of guidelines regarding the metadata that should be used, and the way to publish it.
Address
Corporate Author Thesis
Publisher Federal University of Rio de Janeiro Place of Publication Rio de Janeiro, Brasil Editor (up) A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3388 ISBN 978-84-608-7984-9 Medium
Track Social Media Studies Expedition Conference 13th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1394
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Author Shane Errol Halse; Andrea Tapia; Anna Squicciarini; Cornelia Caragea
Title Tweet Factors Influencing Trust and Usefulness During Both Man-Made and Natural Disasters Type Conference Article
Year 2016 Publication ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2016
Volume Issue Pages
Keywords Twitter; Sandy; Hurricane; Boston Bombing; Trust; Usefulness
Abstract To this date, research on crisis informatics has focused on the detection of trust in Twitter data through the use of message structure, sentiment, propagation and author. Little research has examined the usefulness of these messages in the crisis response domain. Toward detecting useful messages in case of crisis, in this paper, we characterize tweets, which are perceived useful or trustworthy, and determine their main features. Our analysis is carried out on two datasets (one natural and one man made) gathered from Twitter concerning hurricane Sandy in 2012 and the Boston Bombing 2013. The results indicate that there is a high correlation and similar factors (support for the victims, informational data, use of humor and type of emotion used) influencing trustworthiness and usefulness for both disaster types. This could have impacts on how messages from social media data are analyzed for use in crisis response.
Address
Corporate Author Thesis
Publisher Federal University of Rio de Janeiro Place of Publication Rio de Janeiro, Brasil Editor (up) A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3388 ISBN 978-84-608-7984-9 Medium
Track Social Media Studies Expedition Conference 13th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1403
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Author Shane Errol Halse; Andrea Tapia; Anna Squicciarini; Cornelia Caragea
Title An Emotional Step Towards Automated Trust Detection in Crisis Social Media Type Conference Article
Year 2016 Publication ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2016
Volume Issue Pages
Keywords Twitter; Sandy; Hurricane; Boston; Bombing; Trust; Usefulness; Sentiment. Emotion
Abstract To this date, research on crisis informatics has focused on the detection of trust in Twitter data through the use of message structure, sentiment, propagation and author. Little research has examined the effects of perceived emotion of these messages in the crisis response domain. Toward detecting useful messages in case of crisis, we examine perceived emotions of these messages and how the different emotions affect the perceived usefulness and trustworthiness. Our analysis is carried out on two datasets gathered from Twitter concerning hurricane Sandy in 2012 and the Boston Bombing 2013. The results indicate that there is a significant difference in the perceived emotions that contribute towards the perceived trustworthiness and usefulness. This could have impacts on how messages from social media data are analyzed for use in crisis response.
Address
Corporate Author Thesis
Publisher Federal University of Rio de Janeiro Place of Publication Rio de Janeiro, Brasil Editor (up) A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3388 ISBN 978-84-608-7984-9 Medium
Track Emerging Topics Expedition Conference 13th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1414
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Author Richard McCreadie; Cody Buntain; Ian Soboroff
Title Incident Streams 2019: Actionable Insights and How to Find Them Type Conference Article
Year 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020
Volume Issue Pages 744-760
Keywords Emergency Management, Crisis Informatics, Real-time, Twitter, Categorization.
Abstract The ubiquity of mobile internet-enabled devices combined with wide-spread social media use during emergencies is posing new challenges for response personnel. In particular, service operators are now expected to monitor these online channels to extract actionable insights and answer questions from the public. A lack of adequate tools makes this monitoring impractical at the scale of many emergencies. The TREC Incident Streams (TREC-IS) track drives research into solving this technology gap by bringing together academia and industry to develop techniques for extracting actionable insights from social media streams during emergencies. This paper covers the second year of TREC-IS, hosted in 2019 with two editions, 2019-A and 2019-B, contributing 12 new events and approximately 20,000 new tweets across 25 information categories, with 15 research groups participating across the world. This paper provides an overview of these new editions, actionable insights from data labelling, and the automated techniques employed by participant systems that appear most effective.
Address University of Glasgow; InfEco Lab, New Jersey Institute of Technology (NJIT); National Institute of Standards and Technology (NIST)
Corporate Author Thesis
Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor (up) Amanda Hughes; Fiona McNeill; Christopher W. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 978-1-949373-27-67 ISBN 2411-3453 Medium
Track Social Media for Disaster Response and Resilie Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management
Notes richard.mccreadie@glasgow.ac.uk Approved no
Call Number Serial 2268
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Author Jeremy Diaz; Lise St. Denis; Maxwell B. Joseph; Kylen Solvik; Jennifer K. Balch
Title Classifying Twitter Users for Disaster Response: A Highly Multimodal or Simple Approach? Type Conference Article
Year 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020
Volume Issue Pages 774-789
Keywords User Classification, Disaster Response, Twitter, Model Comparison, Multimodal Deep Learning.
Abstract We report on the development of a classifier to identify Twitter users contributing first-hand information during a disaster. Identifying such users helps social media monitoring teams identify critical information that might otherwise slip through the cracks. A parallel study (St. Denis et al., 2020) demonstrates that Twitter user filtering creates an information-rich stream of content, but the best way to approach this task is unexplored. A user's profile contains many different “modalities” of data, including numbers, text, and images. To integrate these different data types, we constructed a multimodal neural network that combines the loss function of all modalities, and we compared the results to many individual unimodal models and a decision-level fusion approach. Analysis of the results suggests that unimodal models acting on Twitter users' recent tweets are sufficient for accurate classification. We demonstrate promising classification of Twitter users for crisis response with methods that are (1) easy to implement and (2) quick to both optimize and infer.
Address Institute for Computational and Data Sciences, The Penn State University Department of Geography, The Penn State University; CIRES, Earth Lab, University of Colorado, Boulder; CIRES, Earth Lab, University of Colorado, Boulder; CIRES, Earth Lab, Department of Geography, University of Colorado, Boulder; CIRES, Earth Lab, Department of Geography, University of Colorado, Boulder
Corporate Author Thesis
Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor (up) Amanda Hughes; Fiona McNeill; Christopher W. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 978-1-949373-27-69 ISBN 2411-3455 Medium
Track Social Media for Disaster Response and Resilie Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management
Notes jad6655@psu.edu Approved no
Call Number Serial 2270
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Author Liuqing Li; Edward A. Fox
Title Disaster Response Patterns across Different User Groups on Twitter: A Case Study during Hurricane Dorian Type Conference Article
Year 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020
Volume Issue Pages 838-848
Keywords Hurricane, Response, Pattern, User Classification, Twitter
Abstract We conducted a case study analysis of disaster response patterns across different user groups during Hurricane Dorian in 2019. We built a tweet collection about the hurricane, covering a two week period. We divided Twitter users into two groups: brand/organization or individual. We found a significant difference in response patterns between the groups. Brand users increasingly participated as the disaster unfolded, and they posted more tweets than individual users on average. Regarding emotions, brand users posted more tweets with joy and surprise, while individual users posted more tweets with sadness. Fear was a common emotion between the two groups. Further, both groups used different types of hashtags and words in their tweets. Some distinct patterns were also discovered in their concerns on specific topics. These results suggest the value of further exploration with more tweet collections, considering the behavior of different user groups during disasters.
Address Department of Computer Science, Virginia Tech; Department of Computer Science, Virginia Tech;
Corporate Author Thesis
Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor (up) Amanda Hughes; Fiona McNeill; Christopher W. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 978-1-949373-27-74 ISBN 2411-3460 Medium
Track Social Media for Disaster Response and Resilie Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management
Notes liuqing@vt.edu Approved no
Call Number Serial 2275
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Author Rob Grace
Title Hyperlocal Toponym Usage in Storm-Related Social Media Type Conference Article
Year 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020
Volume Issue Pages 849-859
Keywords Volunteered Geographic Information, Twitter, Information Behavior, Crisis Informatics, Emergency Management.
Abstract Crisis responders need to locate events reported in social media messages that typically lack geographic metadata such as geotags. Toponyms, places names referenced in messages, provide another source of geographic information, however, the availability and granularity of toponyms in crisis social media remain poorly understood. This study examines toponym usage and granularity across six categories of crisis-related information posted on Twitter during a severe storm. Findings show users often include geographic information in messages describing local and remote storm events but do so rarely when discussing other topics, more often use toponyms than geotags when describing local events, and tend to include fine-grained toponyms in reports of infrastructure damage and service disruption and course-grained toponyms in other kinds of storm-related messages. These findings present requirements for hyperlocal geoparsing techniques and suggest that social media monitoring presents more immediate affordances for course-grained damage assessment than fine-grained situational awareness during a crisis.
Address Texas Tech University
Corporate Author Thesis
Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor (up) Amanda Hughes; Fiona McNeill; Christopher W. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 978-1-949373-27-75 ISBN 2411-3461 Medium
Track Social Media for Disaster Response and Resilie Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management
Notes rob.grace@ttu.edu Approved no
Call Number Serial 2276
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Author Usman Anjum; Vladimir Zadorozhny; Prashant Krishnamurthy
Title TBAM: Towards An Agent-Based Model to Enrich Twitter Data Type Conference Article
Year 2021 Publication ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2021
Volume Issue Pages 146-158
Keywords Agent-Based Model, Twitter, Modeling and Simulation, Event Detection
Abstract Twitter is widely being used by researchers to understand human behavior, e.g. how people behave when an event occurs and how it changes their microblogging pattern. The changing microblogging behavior can have an important application in the form of detecting events. However, the Twitter data that is available has limitations in it has incomplete and noisy information and has irregular samples. In this paper we create a model, calledTwitter Behavior Agent-Based Model (TBAM)to simulate Twitter pattern and behavior using Agent-Based Modeling(ABM). The generated data can be used in place or to complement the real-world data and improve the accuracy of event detection. We confirm the validity of our model by comparing it with real data collected from Twitter
Address University of Pittsburgh; University of Pittsburgh; University of Pittsburgh
Corporate Author Thesis
Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor (up) Anouck Adrot; Rob Grace; Kathleen Moore; Christopher W. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 978-1-949373-61-5 ISBN Medium
Track Analytical Modeling and Simulation Expedition Conference 18th International Conference on Information Systems for Crisis Response and Management
Notes usa3@pitt.edu Approved no
Call Number ISCRAM @ idladmin @ Serial 2321
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Author Cody Buntain; Richard Mccreadie; Ian Soboroff
Title Incident Streams 2020: TRECIS in the Time of COVID-19 Type Conference Article
Year 2021 Publication ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2021
Volume Issue Pages 621-639
Keywords Emergency Management, Crisis Informatics, Twitter, Categorization, Prioritization, COVID-19
Abstract Between 2018 and 2019, the Incident Streams track (TREC-IS) has developed standard approaches for classifying the types and criticality of information shared in online social spaces during crises, but the introduction of SARS-CoV-2 has shifted the landscape of online crises substantially. While prior editions of TREC-IS have lacked data on large-scale public-health emergencies as these events are exceedingly rare, COVID-19 has introduced an over-abundance of potential data, and significant open questions remain about how existing approaches to crisis informatics and datasets built on other emergencies adapt to this new context. This paper describes how the 2020 edition of TREC-IS has addressed these dual issues by introducing a new COVID-19-specific task for evaluating generalization of existing COVID-19 annotation and system performance to this new context, applied to 11 regions across the globe. TREC-IS has also continued expanding its set of target crises, adding 29 new events and expanding the collection of event types to include explosions, fires, and general storms, making for a total of 9 event types in addition to the new COVID-19 events. Across these events, TREC-IS has made available 478,110 COVID-related messages and 282,444 crisis-related messages for participant systems to analyze, of which 14,835 COVID-related and 19,784 crisis-related messages have been manually annotated. Analyses of these new datasets and participant systems demonstrate first that both the distributions of information type and priority of information vary between general crises and COVID-19-related discussion. Secondly, despite these differences, results suggest leveraging general crisis data in the COVID-19 context improves performance over baselines. Using these results, we provide guidance on which information types appear most consistent between general crises and COVID-19.
Address New Jersey Institute of Technology; University of Glasgow; National Institute of Standards and Technology
Corporate Author Thesis
Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor (up) Anouck Adrot; Rob Grace; Kathleen Moore; Christopher W. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 978-1-949373-61-5 ISBN Medium
Track Social Media for Disaster Response and Resilience Expedition Conference 18th International Conference on Information Systems for Crisis Response and Management
Notes cbuntain@njit.edu Approved no
Call Number ISCRAM @ idladmin @ Serial 2360
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Author Apoorva Chauhan; Amanda Hughes
Title COVID-19 Named Resources on Facebook, Twitter, and Reddit Type Conference Article
Year 2021 Publication ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2021
Volume Issue Pages 679-690
Keywords Crisis Named Resources, Facebook, Twitter, Reddit, COVID-19
Abstract Crisis Named Resources (CNRs) are social media accounts and pages named after a crisis event. They are created soon after an event occurs. CNRs share a lot of information around an event and are followed by many. In this study, we identify CNRs created around COVID-19 on Facebook, Twitter, and Reddit. We analyze when these resources were created, why they were created, how they were received by members of the public, and who created them. We conclude by comparing CNRs created around COVID-19 with past crisis events and discuss how CNR owners attempt to manage content and combat misinformation.
Address University of Waterloo; Brigham Young University
Corporate Author Thesis
Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor (up) Anouck Adrot; Rob Grace; Kathleen Moore; Christopher W. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 978-1-949373-61-5 ISBN Medium
Track Social Media for Disaster Response and Resilience Expedition Conference 18th International Conference on Information Systems for Crisis Response and Management
Notes apoorva.chauhan@aggiemail.usu.edu Approved no
Call Number ISCRAM @ idladmin @ Serial 2364
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Author Jens Kersten; Jan Bongard; Friederike Klan
Title Combining Supervised and Unsupervised Learning to Detect and Semantically Aggregate Crisis-Related Twitter Content Type Conference Article
Year 2021 Publication ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2021
Volume Issue Pages 744-754
Keywords Information Overload Reduction, Semantic Clustering, Crisis Informatics, Twitter Stream
Abstract Twitter is an immediate and almost ubiquitous platform and therefore can be a valuable source of information during disasters. Current methods for identifying and classifying crisis-related content are often based on single tweets, i.e., already known information from the past is neglected. In this paper, the combination of tweet-wise pre-trained neural networks and unsupervised semantic clustering is proposed and investigated. The intention is to (1) enhance the generalization capability of pre-trained models, (2) to be able to handle massive amounts of stream data, (3) to reduce information overload by identifying potentially crisis-related content, and (4) to obtain a semantically aggregated data representation that allows for further automated, manual and visual analyses. Latent representations of each tweet based on pre-trained sentence embedding models are used for both, clustering and tweet classification. For a fast, robust and time-continuous processing, subsequent time periods are clustered individually according to a Chinese restaurant process. Clusters without any tweet classified as crisis-related are pruned. Data aggregation over time is ensured by merging semantically similar clusters. A comparison of our hybrid method to a similar clustering approach, as well as first quantitative and qualitative results from experiments with two different labeled data sets demonstrate the great potential for crisis-related Twitter stream analyses.
Address German Aerospace Center (DLR), Institute of Data Science, Citizen Science Department; German Aerospace Center (DLR), Institute of Data Science, Citizen Science Department; German Aerospace Center (DLR), Institute of Data Science, Citizen Science Departmen
Corporate Author Thesis
Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor (up) Anouck Adrot; Rob Grace; Kathleen Moore; Christopher W. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 978-1-949373-61-5 ISBN Medium
Track Social Media for Disaster Response and Resilience Expedition Conference 18th International Conference on Information Systems for Crisis Response and Management
Notes jens.kersten@dlr.de Approved no
Call Number ISCRAM @ idladmin @ Serial 2369
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Author Antone Evans Jr.; Yingyuan Yang; Sunshin Lee
Title Towards Predicting COVID-19 Trends: Feature Engineering on Social Media Responses Type Conference Article
Year 2021 Publication ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2021
Volume Issue Pages 792-807
Keywords Big Data Analysis, Machine Learning, COVID-19, Twitter
Abstract During the course of this pandemic, the use of social media and virtual networks has been at an all-time high. Individuals have used social media to express their thoughts on matters related to this pandemic. It is difficult to predict current trends based on historic case data because trends are more connected to social activities which can lead to the spread of coronavirus. So, it's important for us to derive meaningful information from social media as it is widely used. Therefore, we grouped tweets by common keywords, found correlations between keywords and daily COVID-19 statistics and built predictive modeling. The features correlation analysis was very effective, so trends were predicted very well. A RMSE score of 0.0425504, MAE of 0.03295105 and RSQ of 0.5237014 in relation to daily deaths. In addition, we found a RMSE score of 0.07346836, MAE of 0.0491152 and RSQ 0.374529 in relation to daily cases.
Address University of Illinois Springfield; University of Illinois Springfield; University of Illinois Springfield
Corporate Author Thesis
Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor (up) Anouck Adrot; Rob Grace; Kathleen Moore; Christopher W. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 978-1-949373-61-5 ISBN Medium
Track Social Media for Disaster Response and Resilience Expedition Conference 18th International Conference on Information Systems for Crisis Response and Management
Notes aevan7@uis.edu Approved no
Call Number ISCRAM @ idladmin @ Serial 2374
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Author Shivam Sharma; Cody Buntain
Title An Evaluation of Twitter Datasets from Non-Pandemic Crises Applied to Regional COVID-19 Contexts Type Conference Article
Year 2021 Publication ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2021
Volume Issue Pages 808-815
Keywords covid19, twitter, trecis, cross-validation, machine learning, transfer learning
Abstract In 2020, we have witnessed an unprecedented crisis event, the COVID-19 pandemic. Various questions arise regarding the nature of this crisis data and the impacts it would have on the existing tools. In this paper, we aim to study whether we can include pandemic-type crisis events with general non-pandemic events and hypothesize that including labeled crisis data from a variety of non-pandemic events will improve classification performance over models trained solely on pandemic events. To test our hypothesis we study the model performance for different models by performing a cross validation test on pandemic only held-out sets for two different types of training sets, one containing only pandemic data and the other a combination of pandemic and non-pandemic crisis data, and comparing the results of the two. Our results approve our hypothesis and give evidence of some crucial information propagation upon inclusion of non-pandemic crisis data to pandemic data.
Address New Jersey Institute of Technology; New Jersey Institute of Technology
Corporate Author Thesis
Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor (up) Anouck Adrot; Rob Grace; Kathleen Moore; Christopher W. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 978-1-949373-61-5 ISBN Medium
Track Social Media for Disaster Response and Resilience Expedition Conference 18th International Conference on Information Systems for Crisis Response and Management
Notes cbuntain@njit.edu Approved no
Call Number ISCRAM @ idladmin @ Serial 2375
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Author Thomas Spielhofer; Anna Sophie Hahne; Christian Reuter; Marc-André Kaufhold; Stefka Schmid
Title Social Media Use in Emergencies of Citizens in the United Kingdom Type Conference Article
Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Emergencies; social media; Twitter; Facebook; representative study
Abstract People use social media in various ways including looking for or sharing information during crises or emergencies

(e.g. floods, storms, terrorist attacks). Few studies have focused on European citizens? perceptions, and just one

has deployed a representative sample to examine this. This article presents the results of one of the first

representative studies on this topic conducted in the United Kingdom. The study shows that around a third (34%)

have used social media during an emergency and that such use is more widespread among younger people. In

contrast, the main reasons for not using social media in an emergency include technological concerns and that the

trustworthiness of social media content is doubtful. However, there is a growing trend towards increased use. The

article deduces and explores implications of these findings, including problems potentially arising with more

citizens sharing information on social media during emergencies and expecting a response.
Address Technische Universität Darmstadt, Science and Technology for Peace and Security (PEASEC), Germany;The Tavistock Institute of Human Relations (TIHR)
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor (up) Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T8- Social Media in Crises and Conflicts Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1849
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Author Liuqing Li; Edward A. Fox
Title Understanding patterns and mood changes through tweets about disasters Type Conference Article
Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Disaster, Pattern, User Classification, Mood Detection, Twitter
Abstract We analyzed a sample of large tweet collections gathered since 2011, to expand understanding about tweeting

patterns and emotional responses of different types of tweeters regarding disasters. We selected three examples for

each of four disaster types: school shooting, bombing, earthquake, and hurricane. For each collection, we deployed

our novel model TwiRole for user classification, and an existing deep learning model for mood detection. We

found differences in the daily tweet count patterns, between the different types of events. Likewise, there were

different average scores and patterns of moods (fear, sadness, surprise), both between types of events, and between

events of the same type. Further, regarding surprise and fear, there were differences among roles of tweeters. These

results suggest the value of further exploration as well as hypothesis testing with our hundreds of event and trend

related tweet collections, considering indications in those that reflect emotional responses to disasters.
Address Virginia Tech, United States of America
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor (up) Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T8- Social Media in Crises and Conflicts Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1863
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Author Richard McCreadie; Cody Buntain; Ian Soboroff
Title TREC Incident Streams: Finding Actionable Information on Social Media Type Conference Article
Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Emergency Management, Crisis Informatics, Real-time, Twitter, Categorization
Abstract The Text Retrieval Conference (TREC) Incident Streams track is a new initiative that aims to mature social

media-based emergency response technology. This initiative advances the state of the art in this area through an

evaluation challenge, which attracts researchers and developers from across the globe. The 2018 edition of the track

provides a standardized evaluation methodology, an ontology of emergency-relevant social media information types,

proposes a scale for information criticality, and releases a dataset containing fifteen test events and approximately

20,000 labeled tweets. Analysis of this dataset reveals a significant amount of actionable information on social

media during emergencies (> 10%). While this data is valuable for emergency response efforts, analysis of the

39 state-of-the-art systems demonstrate a performance gap in identifying this data. We therefore find the current

state-of-the-art is insufficient for emergency responders? requirements, particularly for rare actionable information

for which there is little prior training data available.
Address University of Glasgow, United Kingdom;New York University, USA;National Institute of Standards and Technology, USA
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor (up) Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T8- Social Media in Crises and Conflicts Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1867
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Author Shane Errol Halse; Rob Grace; Jess Kropczynski; Andrea Tapia
Title Simulating real-time Twitter data from historical datasets Type Conference Article
Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Twitter, Simulation, Crisis Response, Social Media
Abstract In this paper, we will discuss a system design for simulating social media data based on historical datasets. While many datasets containing data collected from social media during crisis have become publicly available, there is a lack of tools or systems can present this data on the same timeline as it was originally posted. Through the design and use of the tool discussed in this paper, we show how historical datasets can be used for algorithm testing, such as those used in machine learning, to improve the quality of the data. In addition, the use of simulated data also has its benefits in training scenarios, which would allow participants to see real, non-fabricated social media messages in the same temporal manner as found on a social media platform. Lastly, we will discuss the positive reception and future improvements suggested by 911 Public Service Answering Point (PSAP) professionals.
Address PSU, United States of America;University of Cincinnati
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor (up) Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T8- Social Media in Crises and Conflicts Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1898
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Author Jens Kersten; Anna Kruspe; Matti Wiegmann; Friederike Klan
Title Robust filtering of crisis-related tweets Type Conference Article
Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Filtering, Convolutional Neural Networks, Natural Disasters, Twitter, Model Transferability
Abstract Social media enables fast information exchange and status reporting during crises. Filtering is usually required to

identify the small fraction of social media stream data related to events. Since deep learning has recently shown to

be a reliable approach for filtering and analyzing Twitter messages, a Convolutional Neural Network is examined for

filtering crisis-related tweets in this work. The goal is to understand how to obtain accurate and robust filtering

models and how model accuracies tend to behave in case of new events. In contrast to other works, the application

to real data streams is also investigated. Motivated by the observation that machine learning model accuracies

highly depend on the used data, a new comprehensive and balanced compilation of existing data sets is proposed.

Experimental results with this data set provide valuable insights. Preliminary results from filtering a data stream

recorded during hurricane Florence in September 2018 confirm our results.
Address German Aerospace Center (DLR), Germany;Bauhaus-Universität Weimar
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor (up) Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T8- Social Media in Crises and Conflicts Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1909
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Author Anna Kruspe; Jens Kersten; Friederike Klan
Title Detecting event-related tweets by example using few-shot models Type Conference Article
Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Social media, Twitter, Relevance, Keywords, Hashtags, Few-shot models, One-class classification
Abstract Social media sources can be helpful in crisis situations, but discovering relevant messages is not trivial. Methods

have so far focused on universal detection models for all kinds of crises or for certain crisis types (e.g. floods).

Event-specific models could implement a more focused search area, but collecting data and training new models for

a crisis that is already in progress is costly and may take too much time for a prompt response. As a compromise,

manually collecting a small amount of example messages is feasible. Few-shot models can generalize to unseen

classes with such a small handful of examples, and do not need be trained anew for each event. We show how

these models can be used to detect crisis-relevant tweets during new events with just 10 to 100 examples and

counterexamples. We also propose a new type of few-shot model that does not require counterexamples.
Address German Aerospace Center (DLR), Germany
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor (up) Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T8- Social Media in Crises and Conflicts Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1911
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Author Humaira Waqas; Muhammad Imran
Title #CampFireMissing: An Analysis of Tweets About Missing and Found People From California Wildfires Type Conference Article
Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords social media, Twitter, missing and found people, California wildfires, disaster response
Abstract Several research studies have shown the importance of social media data for humanitarian aid. Among others,

the issue of missing and lost people during disasters and emergencies is crucial for disaster managers. This work

analyzes Twitter data from a recent wildfire event to determine its usefulness for the mitigation of the missing and

found people issue. Data analysis performed using various filtering techniques, and trend analysis revealed that

Twitter contains important information potentially useful for emergency managers and volunteers to tackle this

issue. Many tweets were found containing full names, partial names, location information, and other vital clues

which could be useful for finding missing people.
Address Qatar Computing Research Institute, Qatar
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor (up) Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T8- Social Media in Crises and Conflicts Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1915
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Author Fedor Vitiugin; Carlos Castillo
Title Comparison of Social Media in English and Russian During Emergencies and Mass Convergence Events Type Conference Article
Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Social Media, Crisis Informatics, Twitter, Information Extraction.
Abstract Twitter is used for spreading information during crisis events. In this paper, we first retrieve event-related information

posted in English and Russian during six disasters and sports events that received wide media coverage in both

languages, using an adaptive information filtering method for automating the collection of about 100 000 messages.

We then compare the contents of these messages in terms of 17 informational and linguistic features using a

difference in differences approach. Our results suggest that posts in each language are focused on different types

of information. For instance, almost 50% of the popular people mentioned in these messages appear exclusively

in either the English messages or the Russian messages, but not both. Our results also suggest differences in the

adoption of platform mechanics during crises between Russian-speaking and English-speaking users. This has

important implications for data collection during crises, which is almost always focused on a single language.
Address Independent;Universitat Pompeu Fabra
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor (up) Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T8- Social Media in Crises and Conflicts Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 1916
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Author Amanda L. Hughes; Leysia Palen
Title Twitter adoption and use in mass convergence and emergency events Type Conference Article
Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009
Volume Issue Pages
Keywords Information systems; Crisis informatics; Emergency; Micro-blogging; Social media; Twitter; Social networking (online)
Abstract This paper offers a descriptive account of Twitter (a micro-blogging service) across four high profile, mass convergence events-two emergency and two national security. We statistically examine how Twitter is being used surrounding these events, and compare and contrast how that behavior is different from more general Twitter use. Our findings suggest that Twitter messages sent during these types of events contain more displays of information broadcasting and brokerage, and we observe that general Twitter use seems to have evolved over time to offer more of an information-sharing purpose. We also provide preliminary evidence that Twitter users who join during and in apparent relation to a mass convergence or emergency event are more likely to become long-term adopters of the technology.
Address University of Colorado, Boulder, United States
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor (up) J. Landgren, S. Jul
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789163347153 Medium
Track Collaboration and Social Networking Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 604
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