| Records |
| Author |
Jane Barnett; William Wong; David Westley; Rick Adderley; Michelle Smith |
| Title |
Startle points: A proposed framework for identifying situational cues, and developing realistic emergency training scenarios |
Type |
Conference Article |
| Year |
2011 |
Publication |
8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 |
Abbreviated Journal |
ISCRAM 2011 |
| Volume |
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Issue |
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Pages |
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| Keywords |
Information systems; Cognitive interview; Dynamic scenarios; Emergency scenario; Emergency training; Situation awareness; Startle points; Training simulation; Unexpected events; Decision making |
| Abstract |
Real-world crises are not prescriptive and may contain unexpected events, described here as startle points. Including these events in emergency training simulator scenarios is crucial in order to prepare for startle points that may arise in the real world. Startle points occur when individuals who assess and monitor emergency scenarios, are suddenly faced with an unexpected event, and are unsure how to proceed. This paper offers a non-empirical framework that explores how cues generated by startle points affect decision making. Future research will use the framework to explore how experts and novices experience, and then adapt to startle points, as a function of decision mode, situation awareness, and emotional arousal. The resulting data can then be used to identify cues surrounding startle points and as a consequence, create dynamic scenarios for online training simulators so that individuals can prepare and adapt to them, and transfer acquired skills to real-world emergencies. |
| Address |
Middlesex University, United Kingdom; A-E Solutions, United Kingdom |
| Corporate Author |
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Thesis |
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| Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Lisbon |
Editor |
M.A. Santos, L. Sousa, E. Portela |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
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Series Title |
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Abbreviated Series Title |
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| Series Volume |
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Series Issue |
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Edition |
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| ISSN |
2411-3387 |
ISBN |
9789724922478 |
Medium |
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| Track |
Command and Control Studies |
Expedition |
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Conference |
8th International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
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Approved |
no |
| Call Number |
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Serial |
287 |
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| Author |
Avelino F. Gomes Filho; André L. A. Sobral; Claudio A. Passos; Arce, D.; Gustavo A. Bianco; Júlio C. Rodrigues; Jose Orlando Gomes; Paulo V. R. Carvalho |
| Title |
C2 Center dealing with the unexpected: Resilience and brittleness during FIFA confederation cup |
Type |
Conference Article |
| Year |
2014 |
Publication |
ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2014 |
| Volume |
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Issue |
|
Pages |
100-109 |
| Keywords |
Fracture mechanics; Information systems; Plasticity; C2 Center; Protests; Resilience; Rio de Janeiro; Unexpected; Brittleness |
| Abstract |
Forecast and plan response to incidents are fundamental to create a Command and Control Center (C2 Center). However, some incidents are considered chaotic and are completely understood only after happening. These unforeseen incidents pose challenges to plans of such centers and if not properly managed, may result in failures. This article describes how the Integrated C2 Center of Rio de Janeiro City (CICC-RJ) responds to violent, unexpected and improbable events, especially related to protests that took place during the 2013 FIFA Confederations Cup. It aims to describe from the resilience engineering point of view how the CICC-RJ function to cope with incidents, where the structure has proved to be resilient, where it holds brittleness, and to suggest possible actions to help the center to become more resilient to upcoming events. |
| Address |
UFRJ, Brazil; IEN, Brazil |
| Corporate Author |
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Thesis |
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| Publisher |
The Pennsylvania State University |
Place of Publication |
University Park, PA |
Editor |
S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih. |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
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Series Title |
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Abbreviated Series Title |
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| Series Volume |
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Series Issue |
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Edition |
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| ISSN |
2411-3387 |
ISBN |
9780692211946 |
Medium |
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| Track |
Command and Control Studies |
Expedition |
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Conference |
11th International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
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Approved |
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| Call Number |
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Serial |
493 |
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| Author |
Adriaan Ter Mors; Xiaoyu Mao; Nicola Roos; Cees Witteveen; Alfons H. Salden |
| Title |
Multi-agent system support for scheduling aircraft de-icing |
Type |
Conference Article |
| Year |
2007 |
Publication |
Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers |
Abbreviated Journal |
ISCRAM 2007 |
| Volume |
|
Issue |
|
Pages |
467-478 |
| Keywords |
Aircraft; Emergency services; Intelligent agents; Multi agent systems; Scheduling; Snow and ice removal; Aircraft deicing; Coordination; Coordination strategy; Decision mechanism; Emergency responders; Emergency situation; Incident Management; Unexpected incidents; Aircraft accidents |
| Abstract |
Results from disaster research suggest that methods for coordination between individual emergency responders and organizations should recognize the independence and autonomy of these actors. These actor features are key factors in effective adaptation and improvisation of response to emergency situations which are inherently uncertain. Autonomy and adaptability are also well-known aspects of a multi-agent system (MAS). In this paper we present two MAS strategies that can effectively handle aircraft deicing incidents. These MAS strategies help improve to prevent and reduce e.g. airplane delays at deicing stations due to changing weather conditions or incidents at the station, where aircraft agents adopting pre-made plans that would act on behalf of aircraft pilots or companies, would only create havoc. Herein each agent using its own decision mechanism deliberates about the uncertainty in the problem domain and the preferences (or priorities) of the agents. Furthermore, taking both these issues into account each proposed MAS strategy outperforms a naive first-come, first-served coordination strategy. The simulation results help pilots and companies taking decisions with respect to the scheduling of the aircraft for deicing when unexpected incidents occur: they provide insights in the impacts and means for robust selection of incident-specific strategies on e.g. deicing station delays of (individual) aircraft. |
| Address |
Almende B.V., Technische Universiteit Delft, Netherlands; Almende B.V., Universiteit Maastricht, Netherlands; MICC, IKAT, Universiteit Maastricht, Netherlands; EWI, Technische Universiteit Delft, Netherlands; Almende B.V., Netherlands |
| Corporate Author |
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Thesis |
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| Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Delft |
Editor |
B. Van de Walle, P. Burghardt, K. Nieuwenhuis |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
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Series Title |
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Abbreviated Series Title |
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| Series Volume |
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Series Issue |
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Edition |
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| ISSN |
2411-3387 |
ISBN |
9789054874171; 9789090218717 |
Medium |
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| Track |
IMPR |
Expedition |
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Conference |
4th International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
no |
| Call Number |
|
Serial |
1003 |
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| Author |
Eelco Vriezekolk; Roel Wieringa; Sandro Etalle |
| Title |
A new method to assess telecom service availability risks |
Type |
Conference Article |
| Year |
2011 |
Publication |
8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 |
Abbreviated Journal |
ISCRAM 2011 |
| Volume |
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Issue |
|
Pages |
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| Keywords |
Availability; Information systems; Telecommunication services; Crisis management; Information sources; Natural and man-made disasters; Political agenda; Risk assessment methods; Telecom infrastructures; Telecom services; Unexpected Failures; Risk assessment |
| Abstract |
Protection of society against natural and man-made disasters is high on the societal and political agenda. Effective crisis management is more important than ever. Nowadays, crisis organisations depend crucially on reliable telecom services, and unexpected failure of telecommunication may have serious consequences. In order not to be caught unprepared, crisis organisations should therefore perform a risk assessment on telecom availability. Unfortunately, assessment of availability risks of modern, multi-operator telecom services is difficult; information sources are unreliable, and the relevant information is uncertain and difficult to obtain. This paper describes some of these difficulties, as well as the requirements of availability risk assessment methods for crisis telecommunication services. The paper outlines a new method that can be applied without requiring full knowledge of the physical layout of the telecom infrastructure. This new method relies on telecom service diagrams as a tool for risk analysis and to facilitate dialogue among the analysts. |
| Address |
Radiocommunications Agency Netherlands, University of Twente, Netherlands; Eindhoven University of Technology, Netherlands |
| Corporate Author |
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Thesis |
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| Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Lisbon |
Editor |
M.A. Santos, L. Sousa, E. Portela |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
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Series Title |
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Abbreviated Series Title |
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| Series Volume |
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Series Issue |
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Edition |
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| ISSN |
2411-3387 |
ISBN |
9789724922478 |
Medium |
|
| Track |
Planning and Foresight |
Expedition |
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Conference |
8th International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
no |
| Call Number |
|
Serial |
1055 |
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