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Author Ahmed Al-Sadi; Thelma Moses; Saed Altawabeyeh
Title iAWHINA: Towards Designing an Offline Disaster Mobile Application Type Conference Article
Year 2023 Publication Proceedings of the ISCRAM Asia Pacific Conference 2022 Abbreviated Journal Proc. ISCRAM AP 2022
Volume Issue Pages 103-110
Keywords UI Design; User Experience; Disaster Mobile Applications
Abstract The aim of this paper is to present the design stages of a built-for-purpose disaster response mobile application called iAwhina. The authors propose to design iAwhina as an interactive user-friendly offline mobile application that provides flawless user experience to support and aid in emergency response situations. The prototype works in both online and offline modes, using ad hoc network technology. The design process followed during the development of the user interface is based on a set of usability criteria that are presented in this paper. A systematic literature review on the usability criteria for disaster mobile applications and discussions with industry experts helped to finalize the user interface elements that will enhance the usability of the application. The relevant features that will be included in the application were drawn from literature. A discussion on how the design process plays a critical role in designing disaster mobile applications is also presented.
Address Whitireia Community Polytechnic & Wellington Institute of Technology; Wellington Institute of Technology; University of Auckland
Corporate Author Thesis
Publisher Massey Unversity Place of Publication Palmerston North, New Zealand Editor Thomas J. Huggins, V.L.
Language English Summary Language Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-0-473-66845-7 Medium
Track Information Systems for Emergency Management Expedition Conference
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2484
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Author Cecilia Hammar Wijkmark; Ilona Heldal; Maria-Monika Metallinou
Title Experiencing Immersive VR Simulation for Firefighter Skills Training Type Conference Article
Year 2021 Publication ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2021
Volume Issue Pages 913-921
Keywords Virtual reality, training, firefighter, skills, user experiences
Abstract Virtual Reality (VR) technology has gained interest for training in many domains, including firefighter education and training. However, there is hesitation in accepting immersive VR technology, especially for skills training. This paper examines the results from a field study investigating how first-time users experience immersive VR comparing with hot fire live simulation (HF-LS) training, a training involving several human senses. This study included nineteen firefighter students, eight instructors, and seven experienced firefighters using a VR technology simulating fire, smoke, heat, and via haptic feedback hose and pressure experiences. Data investigating user experiences were collected through questionnaires and observations. The results show that experienced firefighters valued the training using this VR technology higher than students. Further findings illustrate a difference between different user groups regarding expectations on the realism of simulated representations. For example, the visual realism of the smoke and the fire was more appreciated by experienced firefighters than students and instructors.
Address Western Norway University of Applied Sciences; Western Norway University of Applied Sciences; Western Norway University of Applied Sciences
Corporate Author Thesis
Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Anouck Adrot; Rob Grace; Kathleen Moore; Christopher W. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 978-1-949373-61-5 ISBN Medium
Track Technologies for First Responders Expedition Conference 18th International Conference on Information Systems for Crisis Response and Management
Notes cecilia.hammar.wijkmark@hvl.no Approved no
Call Number ISCRAM @ idladmin @ Serial 2383
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Author Vitaveska Lanfranchi; Suvodeep Mazumdar; Fabio Ciravegna
Title Evaluating the real usability of a C2 system – Short and controlled vs long and real Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 62-66
Keywords Command and control systems; Information systems; Critical systems; Emergency response; Long-term usability; Realistic evaluations; Short-term simulation; Usability evaluation; Usability measurements; User experience; Usability engineering
Abstract Command and Control systems (C2) need to be highly usable to efficiently support communication during crisis situations. Short-term usability evaluations are typically carried out because of the cost and time advantage. However, even the most realistic evaluations (simulations) do not reflect the real issues encountered “in the wild”, such as the operators' stress or the multiple foci of attention. In this paper we carry out an experiment to measure the changes in usability of a C2 system between a short-term simulation and a long-term “in the wild” evaluation. We demonstrate that short-term usability measurements can differ significantly from long-term “in the wild” ones. Our results indicate that a different approach to usability assessment is needed when dealing with critical systems, that takes into account the temporal horizon and assesses the system in real-life conditions.
Address OAK Group, University of Sheffield, United Kingdom
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Coordination and Collaboration Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 679
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Author Tuomas Peltonen; Michael Ammann; Juhani Lahtinen; Kaj Vesterbacka
Title Operational experience with the Ketale web application Type Conference Article
Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010
Volume Issue Pages
Keywords Information systems; Nuclear reactor accidents; Data management system; Dose calculation; Emergency exercise; Operational aspects; Operational experience; Planning tools; User experience; WEB application; Information management
Abstract Ketale is a collaborative data management system to share, manage and view the results of dispersion and dose calculations and other information related to nuclear or radiation accidents. Ketale was used the first time in an exercise in December 2008. User feedback led to a redesign of the system during 2009. The redesigned version improved the overall performance of the system and introduced some new features like a planning tool for countermeasure recommendations. The present report outlines operational aspects and user experiences of the Ketale system.
Address Radiation and Nuclear Safety Authority, Finland
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Technologies and Tools Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 839
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Author Elly Searle
Title What is the best possible design for all my users?: A single question to guide user-centered design in low-resource environments Type Conference Article
Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010
Volume Issue Pages
Keywords Human computer interaction; Information systems; Iterative methods; Attendance systems; Digital inclusion; Lightweight frameworks; Low-resource environments; Methodological frameworks; Technology solutions; User centered designs; User experience; Design
Abstract This paper discusses how methodological frameworks are often too cumbersome to be used in full by field workers in low-resource environments. When time, money, and political capital are scarce, there often isn't time to follow every prescribed step. This research looks at helping field workers incorporate user-centered design when creating technology solutions through a single-question framework. It follows the author's case study of considering different wording for the single question, and then describes her experience implementing the lightweight framework while redesigning an attendance system for Entity Green Training in Jordan. The method is promising as an efficient way to expand one's thinking during the design process, but needs more testing to validate its benefits for workers who lack training in user-centered design methods. This research is particularly valuable for people working in low-resource environments where they lack the time and money to iteratively fix problematic designs.
Address Human Centered Design and Engineering, University of Washington, United States
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Human-Computer Interaction Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 930
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Author Karim Touloum; Djilali Idoughi; Ahmed Seffah; Camille-Rosenthal Sabroux
Title Scenarios + touchpoints = A method for analyzing crisis situations and designing management and rescue services Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 497-501
Keywords Disasters; Industrial research; Information systems; Crisis management; Persona; Scenario; Service design; User experience; Disaster prevention
Abstract The increase of natural, industrial disasters and diverse crisis has stimulated more research interest to developing new forms of services support in the decision making process. To effectively prepare, mitigate and deal with such disasters, the prior of the people experiences involved in crisis preparedness and rescue need to be captured and used as a basis knowledge in existing and innovative services design. In this paper, we propose a scenario-based method for collecting and structuring the service user experience (UX), taking into account of the relevant user-service encounter through service touchpoints. The proposed method is applied to a crisis management case study.
Address Laboratory of Applied Mathematics, University A. Mira, Béjaïa, Algeria; Laboratoire D'Analyse et Modélisation de Systèmes Pour L'Aide la DEcision, Université Paris-Dauphine, France
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Emergency Management Information Systems Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1013
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