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Author Shoshana Altschuller; Raquel Benbunan-Fich
Title Potential antecedents to trust in ad hoc emergency response virtual teams Type Conference Article
Year 2008 Publication Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2008
Volume Issue Pages 254-264
Keywords Information systems; Emergency response; Impression formation; Self-awareness; Self-disclosure; Social presence; Trust; Virtual team; Emergency services
Abstract This research explores the potential determinants of trust in newly formed virtual teams to better inform the choice of communication media for virtual emergency response groups for which interpersonal trust is crucial. Results of a laboratory experiment indicate that the way that communicants view their teammates and themselves as part of that team is significantly correlated with the level of trust that they experience. Impression formation, public self-awareness, perceived social presence, and self-disclosure are all found to have significant correlations with trust among ad hoc teammates. It is therefore recommended that the design of emergency response communication systems include features to foster these feelings thereby promoting trust among teammates. Our results are applicable to ad hoc emergency teams who interact for a period of time to address relief and recovery efforts after a major disaster or emergency.
Address Iona College, United States; Baruch College, CUNY, United States
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Washington, DC Editor F. Fiedrich, B. Van de Walle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780615206974 Medium
Track Trust in Emergency Planning and Response Expedition Conference 5th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 263
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Author Monika Büscher; Preben Holst Mogensen; Margit Kristensen
Title When and how (not) to trust IT? Supporting virtual emergency teamwork Type Conference Article
Year 2008 Publication Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2008
Volume Issue Pages 167-176
Keywords Computer architecture; Design; Information systems; Formative evaluation; Innovative technology; Palpable computing; Participatory design; Pervasive computing technology; Situation awareness; Trust in technologies; Virtual team; Ubiquitous computing
Abstract In this paper we use the formative evaluation of a prototype 'assembly' of pervasive computing technologies to specify design implications for emergency virtual teamwork tools. The prototype assembly, called “Overview”, was implemented in collaboration with police, fire and medical emergency services as part of the real life event management during the Tall Ships' Races 2007 in Denmark. We describe how the emergency teams used the technologies for collaboration between distributed colleagues, to produce shared situation awareness, to manage efforts and resources and respond to minor emergencies. Trust in technology is a key need virtual teams identify in their endeavours to dovetail innovative technologies into emergency work. We show how practices of working up trust are supported by the PalCom open architecture (which was used to build Overview), and delineate design guidelines to enable the productive integration of pervasive computing.
Address University of Lancaster, United Kingdom; University of Aarhus, Denmark
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Washington, DC Editor F. Fiedrich, B. Van de Walle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780615206974 Medium
Track Virtual Teams and Virtual Communities in Emergency Preparedness and Response Expedition Conference 5th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 357
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Author Christine M. Newlon; Mark Pfaff; Himalaya Patel; Gert-Jan De Vreede; Karl MacDorman
Title Mega-collaboration: The Inspiration and development of an interface for large-scale disaster response Type Conference Article
Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009
Volume Issue Pages
Keywords Autonomous agents; Data visualization; Disasters; Equipment testing; Groupware; Information systems; Multi agent systems; Collaboration; Collaboration engineering; Decentralized informations; Large-scale collaboration; Mixed initiative; Social networking applications; ThinkLets; Virtual team; Human resource management
Abstract The need to gather and use decentralized information and resources in responding to disasters demands an integrated interface that can support large-scale collaboration. This paper describes the development of a collaboration tool interface. The tool will surpass existing groupware and social networking applications, providing easy entry, categorization, and visualization of masses of critical data; the ability to form ad-hoc teams with collaboration protocols for negotiated action; and agent-augmented mixed-initiative tracking and coordination of these activities. The paper reports user testing results concerning the data entry interface, emergent leadership, and the directed negotiation process. The paper also discusses planned enhancements, including formalized collaboration engineering and the use of a disaster simulation test bed.
Address IU School of Informatics, United States; Center for Collaboration Science, United States
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789163347153 Medium
Track Human-Computer Interaction Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 809
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Author Xiaodan Yu; Deepak Khazanchi
Title Studying Virtual Teams during Organizational Crisis from a Sociomaterial Perspective Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 1055
Keywords Virtual team; sociomaterialism; organizational crisis; shared mental models; adaptive use of IT
Abstract In this paper, we propose sociomaterialism as a theoretical lens for studying virtual team management during organizational crisis. In applying this lens, we propose the use of pattern theory as the method of choice for documenting effective practices for managing virtual teams in organizational crisis settings.
Address University of International Business and Economics, Beijing, China; University of Nebraska at Omaha, Omaha, USA
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Future Trends Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2088
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Author Xiaodan Yu; Deepak Khazanchi
Title The Influence of Swift Trust on Virtual Team's Sensemaking in Crisis: A Research Model Type Conference Article
Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Virtual teams, crisis, sensemaking theory, swift trust, team performance.
Abstract Virtual teams are an important form of collaboration, especially in the context of transboundary crises. Achieving

team effectiveness through good sensemaking is key to virtual teams? success in responding to crisis. However,

there is still a lack of understanding about the relationship of this sensemaking in a virtual team during crisis to

the virtual team?s development of swift trust. Adapting from a model of sensemaking, in this paper, we propose a

research model to describe the relationships among swift trust, sensemaking and virtual team performance in the

context of virtual teams during crisis.
Address University of Nebraska Omaha, USA;Center for Integrated Emergency management (CIEM), University of Agder, Norway;University of International Business & Economics, Beijing, China
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T15- Open Track Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1903
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Author Xiang Yao; Murray Turoff; Michael J. Chumer
Title Designing a group support system to review and practice emergency plans in virtual teams Type Conference Article
Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009
Volume Issue Pages
Keywords Civil defense; Decision support systems; Information systems; Agile solutions; Continuous review; Emergency plans; Emergency preparedness; Face-to-face interaction; Group support systems; Scenario; Virtual team; Groupware
Abstract In the 21st century, rapid changes of our society necessitate continuous review and practice of emergency plans. Traditional face-to-face (FtF) interactions to make emergency plans and train responders seem insufficient. The virtual team (VT), a new team form allowing dynamic recruitment of experts from global extent and conduction of teamwork whenever it is needed, provides a more agile solution. This paper introduces a group support system called Collario (Collaborative Scenario) aiming to facilitate effective collaboration in creating and discussing scenarios in VTs and to utilize scenarios as the vehicle to review and practice emergency plans on a continuous basis. This research is still in progress. Three professionals have been involved in system demonstrations and interviews. Although it is still too early to make any conclusions, it is encouraging to know that all the three experts thought Collario easy to use and might be useful for various emergency preparedness purposes.
Address New Jersey Institute of Technology, United States
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789163347153 Medium
Track Collaboration and Social Networking Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1126
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