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Author (up) Francisco J. Quesada Real; Fiona McNeill; Gábor Bella; Alan Bundy
Title Improving Dynamic Information Exchange in Emergency Response Scenarios Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 824-833
Keywords Query matching; dynamic information exchange; domain-aware matching; domain-specific terminologies; emergency-response extension
Abstract Emergency response scenarios are characterized by the participation of multiple agencies, which cooperate to control the situation and restore normality. These agencies can come from diverse areas of expertise which entails that they represent knowledge dierently, using their own vocabularies and terminologies. This fact complicates the automation of the information-sharing process, creating problems such as ambiguity or specialisation. In this paper we present an approach to tackle these problems by domain-aware semantic matching. This method requires the formalisation of domain-specific terminologies which will be added to an existing system oriented to emergency response. Concretely, we have formalised terms from the UK Civil and Protection Terminology lexicon, which gathers some of the most common terms that UK agencies use in these scenarios.
Address University of Edinburgh; Heriot-Watt University; University of Trento
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track New Technologies for Crisis Management Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2068
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Author (up) FREALLE Noémie; TENA-CHOLLET Florian; SAUVAGNARGUES Sophie
Title The key role of animation in the execution of crisis management exercises Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 916-928
Keywords Crisis; training; animation; facilitator; scenario
Abstract The organizers of crisis management exercises want scenario credible and pedagogical from the beginning until the end. For this reason, they call on an animation team that can use different communication channels. The aim of this article is to understand the different types of animation by analyzing the professional experience of the facilitators and the type of casting that can be done. Finally, a definition of four levels of animation is proposed. These levels are associated with different types of messages and rhythm settings. The main objective is to improve the execution of the scenario during a crisis management training.
Address Mines Alès
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Prevention and Preparation Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2076
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Author (up) Gary Bennett; Lili Yang; Boyka Simeonova
Title A Heuristic Approach to Flood Evacuation Planning Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 380-388
Keywords Flood Evacuation Planning; Heuristic; Deterministic; Multi-objective optimization
Abstract Flood evacuation planning models are an important tool used in preparation for flooding events. Authorities use the plans generated by flood evacuation models to evacuate the population as quickly as possible. Contemporary models consider the whole solution space and use a stochastic search to explore and produce solutions. The one issue with stochastic approaches is that they cannot guarantee the optimality of the solution and it is important that the plans be of a high quality. We present a heuristically driven flood evacuation planning model; the proposed heuristic is deterministic, which allows the model to avoid this problem. The determinism of the model means that the optimality of solutions found can be readily verified.
Address School of Business and Economics, Loughborough University, United Kingdom
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Planning, Foresight and Risk analysis Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2027
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Author (up) Grégoire Burel; Lara S. G. Piccolo; Kenny Meesters; Harith Alani
Title DoRES -- A Three-tier Ontology for Modelling Crises in the Digital Age Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 834-845
Keywords Crisis Ontology; Situation Awareness; Emergency Model; Events; Reports
Abstract During emergency crises it is imperative to collect, organise, analyse and share critical information between individuals and humanitarian organisations. Although dierent models and platforms have been created for helping these particular issues, existing work tend to focus on only one or two of the previous matters. We propose the DoRES ontology for representing information sources, consolidating it into reports and then, representing event situation based on reports. Our approach is guided by the analysis of 1) the structure of a widely used situation awareness platform; 2) stakeholder interviews, and; 3) the structure of existing crisis datasets. Based on this, we extract 102 dierent competency questions that are then used for specifying and implementing the new three-tiers crisis model. We show that the model can successfully be used for mapping the 102 dierent competency questions to the classes, properties and relations of the implemented ontology.
Address Knowledge Media Institute (KMi), The Open University, Milton Keynes, United Kingdom; Centre for Integrated Emergency Management (CIEM), University of Agder Kristiansand, Norway
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track New Technologies for Crisis Management Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2069
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Author (up) Hans Jochen Scholl; Sarah L. Carnes
Title Managerial Challenges in Early Disaster Response: The Case of the 2014 Oso/SR530 Landslide Disaster Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 961-972
Keywords Incident Command System (ICS); National Incident Management System (NIMS); coordination challenges; resource challenges; training and preparedness challenges; collaboration; communication and information sharing
Abstract The larger the scale, scope, and duration of a disaster, the higher is the number of response units. However, with more units involved in the response also the heterogeneity of responder units drastically increases in terms of capabilities, experiences, practices, techniques, tactics, and procedures. As a result, the coordination and overall management of the response becomes an increasingly challenging endeavor. In the response to the 2014 Oso/SR530 landslide disaster in Washington State over one hundred agencies were involved, which presented a huge coordination task for the incident command. This empirical study is exploratory and focuses on the activities and interactions of professional responders, particularly, in the early phases of the response. It amends and complements previous studies on the subject by identifying and describing in detail various challenges in the early response. It also discusses recommendations on how to tackle and potentially mitigate the challenges identified in future responses.
Address University of Washington
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Response and Recovery Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2080
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Author (up) Hemant Purohit; Jennifer Chan
Title Classifying User Types on Social Media to inform Who-What-Where Coordination during Crisis Response Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 656-665
Keywords User Classification, Social Media, Crisis Coordination, Organization, Organization-affiliated
Abstract Timely information is essential for better dynamic situational awareness, which leads to efficient resource planning, coordination, and action. However, given the scale and outreach of social media�a key information sharing platform during crises, diverse types of users participate in discussions during crises, which affect the vetting of information for dynamic situational awareness and response coordination activities. In this paper, we present a user analysis on Twitter during crises for three major user types�Organization, Organizationaffiliated (a person�s self-identifying affiliation with an organization in his/her profile), and Non-affiliated (person not identifying any affiliation), by first classifying users and then presenting their communication patterns during two recent crises. Our analysis shows distinctive patterns of the three user types for participation and communication on social media during crises. Such a user-centric approach to study information sharing during crisis events can act as a precursor to deeper domain-driven content analysis for response agencies.
Address
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language Englisg Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Social Media Studies Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2200
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Author (up) Hongmin Li; Doina Caragea; Cornelia Caragea
Title Towards Practical Usage of a Domain Adaptation Algorithm in the Early Hours of a Disaster Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 692-704
Keywords Twitter; Domain adaptation; Disaster; Classification
Abstract Many machine learning techniques have been proposed to reduce the information overload in social media data during an emergency situation. Among such techniques, domain adaptation approaches present greater potential as compared to supervised algorithms because they don't require labeled data from the current disaster for training. However, the use of domain adaptation approaches in practice is sporadic at best. One reason is that domain adaptation algorithms have parameters that need to be tuned using labeled data from the target disaster, which is presumably not available. To address this limitation, we perform a study on one domain adaptation approach with the goal of understanding how much source data is needed to obtain good performance in a practical situation, and what parameter values of the approach give overall good performance. The results of our study provide useful insights into the practical application of domain adaptation algorithms in real crisis situations.
Address Kansas State University; University of North Texas
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Social Media Studies Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2057
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Author (up) Hristo Tanev; Vanni Zavarella; Josef Steinberger
Title Monitoring disaster impact: detecting micro-events and eyewitness reports in mainstream and social media Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 592-602
Keywords Natural language processing; machine learning; crisis computing; disaster effects; social media
Abstract This paper approaches the problem of monitoring the impact of the disasters by mining web sources for the events, caused by these disasters. We refer to these disaster effects as “micro-events”. Micro-events typically following a large disaster include casualties, damage on infrastructures, vehicles, services and resource supply, as well as relief operations. We present natural language grammar learning algorithms which form the basis for building micro-event detection systems from data, with no or minor human intervention, and we show how they can be applied to mainstream news and social media for monitoring disaster impact. We also experimented with applying statistical classifiers to distill, from social media situational updates on disasters, eyewitness reports from directly affected people. Finally, we describe a Twitter mining robot, which integrates some of these monitoring techniques and is intended to serve as a multilingual content hub for enhancing situational awareness.
Address European Commission Joint Research Centre; University of West Bohemia
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Social Media Studies Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2047
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Author (up) Inga Kroener; Hayley Watson; Julia Muraszkiewicz
Title Agility in crisis management information systems requires an iterative and flexible approach to assessing ethical, legal and social issues Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 247-255
Keywords Agile; crisis management; information systems; ethical and privacy impact assessment
Abstract This paper focuses on the assessment of ethical, legal and social issues (ELSI) in relation to agile information systems in the domain of crisis management. The authors analyse the differing needs of a move from a traditional approach to the development of information systems to an agile approach, which offers flexibility, adaptability and responds to the needs of users as the system develops. In turn, the authors argue that this development requires greater flexibility and an iterative approach to assessing ELSI. The authors provide an example from the Horizon 2020 EU-funded project iTRACK (Integrated system for real-time TRACKing and collective intelligence in civilian humanitarian missions) to exemplify this move to an iterative approach in practice, drawing on the process of undertaking an ethical and privacy impact assessment for the purpose of this project.
Address Trilateral Research Ltd.
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Ethical, Legal and Social Issues Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2015
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Author (up) Ivison C. Rubim; Marcos R. S. Borges
Title The Resilience and Its Dimensions Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 457-463
Keywords Complexity; Complex Systems; Emergency; Resilience; Information integration; Information system; Systems integration
Abstract Resilience has become a concept extensively used by several areas of knowledge. However, there is no method, widely recognized capable of measuring resilient behavior. Therefore, this exploratory work aims to present a set of dimensions capable of delimiting metrics in order to measure a resilient attitude. For that, we analyzed some scientific papers considered relevant by the academic community. In this work we follow an analytical flow seeking to conceptualize resilience and situate it in the context of complex systems. This analysis allowed the discovery of some characteristics regarding resilience, fundamental for the proposition of the presented dimensions. Finally, we present a conceptual map that brings together the elicited dimensions.
Address Department of Computer Science, Federal University of Rio de Janeiro (UFRJ)
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Resilience engineering and management Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2034
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Author (up) Jiayao Li; Juanqiong Gou; Wenxin Mu; Liyu Peng
Title Modeling of Railway Risk Inter-Relation based on the study of Accident Context Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 328-340
Keywords Railway risk source; accident context; ontology modeling; risk inter-relation
Abstract In order to detect and control the critical potential risk source of railway more scientifically, more reasonably and more accurately in complex accident context, a knowledge modeling method of risk inter-relation is proposed based on ontology modeling of accident context. First, the mechanism of accident causation is summarized based on the accident case analysis. Then, the knowledge model of accident cause is built based on ontology theory, including the ontology model of two context instances. Last but not least, the risk inter-relation rules with different dimensions of inter-relation patterns are inferred based on the instantiation of ontology model. The two context instances are used to illustrate the identification process of risk inter-relation. The results prove the rationality of the method, which can provide a reference for the precise railway risk prevention.
Address School of Economics and Management Beijing Jiaotong University
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Planning, Foresight and Risk analysis Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2022
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Author (up) Joeri van Laere; Peter Berggren; Per Gustavsson; Osama Ibrahim; Björn Johansson; Aron Larsson; Towe Lindqwister; Leif Olsson; Christer Wiberg
Title Challenges for critical infrastructure resilience: cascading effects of payment system disruptions Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 281-292
Keywords Critical infrastructures; resilience; collective resilience; payment system
Abstract Critical infrastructures become more and more entangled and rely extensively on information technology. A deeper insight into the relationships between critical infrastructures enables the actors involved to more quickly understand the severity of information technology disruptions and to identify robust cross-functional mitigating actions. This study illustrates how and why disruptions in the payment system in Sweden could create cascading effects in other critical infrastructures with potentially severe consequences for many citizens, government institutions and companies. Data from document studies, interviews and workshops with field experts reveal seven challenges for collective cross-functional critical infrastructure resilience that need to be dealt with: 1) Shortage of food, fuel, cash, medicine; 2) Limited capacity of alternative payment solutions; 3) Cities are more vulnerable than the countryside; 4) Economically vulnerable groups in society are more severely affected; 5) Trust maintenance needs; 6) Crisis communication needs; 7) Fragmentation of responsibility for critical infrastructures across many actors.
Address University of Skövde, Sweden; Linköping University, Sweden; Mid Sweden University, Sweden; Combitech, Sweden
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Monitoring and Resilience of Critical Infrastructure in the hyper-connected society Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2018
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Author (up) José H. Canós; Diego Piedrahita
Title Emergency Plans are Software, too Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 374-379
Keywords Emergency Plan Engineering; Emergency Plan Management; Software Engineering
Abstract In one of the most influential papers in the history of Software Engineering, L.Osterweil analyzed the nature of both software and software development processes to conclude that the latter shared many characteristics with the former and, as a consequence, software development principles and techniques could be applied in the definition and exploitation of processes. Here, we do an imitation exercise to claim that emergency plans are advanced software artifacts and, hence, modern software development principles, methods, techniques and tools can be used in their development and enactment. We advocate for a change of paradigm in which the idea of emergency plans as text-based documents is replaced by that of active, complex digital objects with state and behavior that drive emergency response processes, and also several preparedness activities such as drills and training exercises. These new plans are the result of a systematic process we call Emergency Plan Engineering.
Address ISSI-DSIC,Universitat Politècnica de València, Camino de Vera s/n, E46022, Valencia, Spain; Indea Ingeniería de Aplicaciones S.L., Leonardo da Vinci, nº 18, Parque Tecnológico, E46980 Paterna (Valencia), Spain
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Planning, Foresight and Risk analysis Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2026
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Author (up) Juliana B. S. França; Angélica F. S. Dias; Frâncila Weidt Neiva; Marcos R. S. Borges
Title Towards Projected Impacts on Emergency Domains Through a Conceptual Framework Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 322-327
Keywords Projected Impacts; Emergency; Complex decisions; Conceptual Framework; Method
Abstract In emergency domain, experts must make decisions both usual and unusual. These decisions lead to unpredictable impacts, causing the need for these experts to deal with impacts mitigation. Unexpected need of impacts mitigation consists in an overload of material resources and expert cognitive capacity. After decision making, impacts mitigation demands valuable expert efforts. To address this problem, this paper proposes a decision impact projection in early stages of emergency management, during planning stage. In this way, this paper proposes the method called General Conceptual Framework (GCF) and the Framework of Projected Impact on Emergency Domain (PIED). Through the proposed method, PIED Framework was developed, contributing for the characterization of impact projection in emergency environments.
Address Federal University of Rio de Janeiro – UFRJ
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Planning, Foresight and Risk analysis Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2021
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Author (up) Julius Bañgate; Julie Dugdale; Carole Adam; Elise Beck
Title A Review on the Influence of Social Attachment on Human Mobility During Crises Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 110-126
Keywords Multi agent modelling; social attachment; affiliation human behaviour; mobility
Abstract Human behaviour during crisis evacuations is soial in nature. In particular, social attachment theory posits that proximity of familiar people, places, objects, etc. promotes calm and a feeling of safety, while their absence triggers panic or flight. In closely bonded groups such as families, members seek each other and evacuate as one. This makes attachment bonds necessary in the development of realistic models of mobility during crises. In this paper, we present a review of evacuation behaviour, theories on social attachment, crises mobility, and agent-based models. We found that social attachment influences mobility in the dierent stages of evacuation (pre, during and post). Based on these findings, we intend to develop a multi-agent model of mobility during seismic crises, using the belief, desire and intention (BDI) agent architecture.
Address LIG, University Grenoble-Alpes, France; PACTE, University Grenoble-Alpes, France; University of Adger, Norway
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Analytical Modeling and Simulation Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2004
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Author (up) Kathleen Moore
Title The Tweet Before the Storm: Assessing Risk Communicator Social Media Engagement During the Prodromal Phase – A Work in Progress Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 705-714
Keywords Risk communication; crisis response; social media; Twitter
Abstract Social media during the prodromal phase of the crisis lifecycle is critically understudied in the academic literature, as is the understanding of the role of engagement in these mediums by crisis responders and managers in helping the public prepare for a crisis event. This study analyzed 2.8 million tweets captured prior to the landfall of Hurricane Sandy. Risk communicators were identified and their tweets assessed for characteristics in the strategic use of Twitter and their levels of engagement with the general public. This work in progress provides a foundation for a longitudinal studyanalyzing future crisis events and measuring the growth of expertise and engagement in social media by crisis communicators.
Address College of Integrated Sciences and Technology, James Madison University, Harrisonburg, VA, USA
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Social Media Studies Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2058
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Author (up) Kouji Kishi; Naoko Kosaka; Tsuneko Kura; Tomohiro Kokogawa
Title Study on Integrated Risk-Management Support System Application to Emergency Management for Cyber Incidents Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 432-444
Keywords Emergency Management; ISO22320; Incident response; Emergency Operations Center
Abstract We have been studying the standardization of an emergency-management support system mainly for natural disasters at the local-government level. The system provides information from three viewpoints, “Plan: What should we do?”, “Do: What are we doing?”, and “See: What kind of situations are we in?” to support decision making at an emergency operations center. Rapid and accurate judgment prevents the occurrence of new damage and the expansion of damage, and as a result resilience will increase. We investigated its applicability to emergency management for cyber incidents through a cyber-defense exercise.
Address NTT Secure Platform Laboratories, Japan
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Resilience engineering and management Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2032
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Author (up) Laura Laguna Salvadó; Matthieu Lauras; Tina Comes
Title Sustainable Performance Measurement for Humanitarian Supply Chain Operations Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 775-783
Keywords Humanitarian Supply Chain; Key Performance Indicators; Triple Bottom Line; sustainability
Abstract This paper proposes a performance measurement definition to consider sustainable development principles in the humanitarian supply chain operations (source, make, deliver). Previous research has shown the challenge for humanitarian organizations to consider the three sustainability pillars people, planet and profit in their decision-making processes. Based on field research with the International Federation of the Red Cross and Red Crescent (IFRC) and a literature review on humanitarian performance measurement and sustainability, we define a set of criteria, objectives and Key Performance Indicators that translates sustainability concepts to concrete humanitarian operations. Based on the Triple Bottom Line approach, the environmental and social dimensions are added to the economic dimension, which is standard in HSC literature and practice. The aim of this study is to set the basis for a Decision Support System (DSS) in operations planning.
Address Mines Albi, France; University of Agder, Norway
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Logistics and Supply-Chain Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2064
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Author (up) Laura Petersen; Laure Fallou; Paul Reilly; Elisa Serafinelli
Title Public expectations of social media use by critical infrastructure operators in crisis communication Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 522-531
Keywords Social media; traditional media; crisis communication; critical infrastructure operators; public expectations
Abstract Previous research into the role of social media in crisis communication has tended to focus on how sites such as Twitter are used by emergency managers rather than other key stakeholders, such as critical infrastructure (CI) operators. This paper adds to this emergent field by empirically investigating public expectations of informatio provided by CI operators during crisis situations. It does so by drawing on key themes that emerged from a review of the literature on public expectations of disaster related information shared via social media, and presenting the results of an online questionnaire-based study of disaster-vulnerable communities in France, Norway, Portugal and Sweden. Results indicate that members of the public expect CI operators to provide disaster related information via traditional and social media and to respond to their queries on social media. CI operators should avail of the opportunities provided by social media to provide real-time information to disaster affected communities.
Address European-Mediterranean Seismological Centre (EMSC); University of Sheffield
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Social Media Studies Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2040
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Author (up) Linda Plotnick; Murray Turoff; Starr Roxanne Hiltz; Julie Dugdale
Title Thumbs up? Attitudes of Emergency Managers to Proposed Masters Programs in EM With an IS Focus Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 1030-1042
Keywords Emergency Management Education; Master's curricula
Abstract Information Systems (IS) increasingly are used in Emergency Management (EM), so it is prudent to include IS study in EM education. This paper presents the results of analyzing the responses to a survey that proposed potential courses for programs at the master's level. The survey was completed by 373 practitioners, academics and/or researchers with EM experience. All proposed courses were rated above 4 on a 7-point scale for how essential they are to the curriculum. However, there were disagreements. Qualitative analysis of volunteered comments indicate that some low ratings were due to disagreement with the content of the course as described, or with the need for an entire course to cover the topic. An unexpected finding was that a substantial number of respondents spontaneously expressed opposition to the use of IS for EM in general. The findings are discussed and a preliminary curriculum is proposed.
Address Plotnick Consulting LLC; New Jersey Institute of Technology; University of Grenoble-Alps, LIG; University of Agder
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Future Trends Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2086
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Author (up) Lisette de Koning; Kees van Dongen; Floor Thönissen; Thom de Vries; Peter Essens
Title A tool to quickly increase knowledge for effective coordination in crises Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 220-233
Keywords Coordination; collaboration; team knowledge; integrated understanding; preparation
Abstract In complex crises, coordination between organizations is challenging. Knowledge needed to coordinate, like responsibilities, capabilities and interdependencies between tasks are often not known or not communicated systematically. As a result, coordination develops gradually and causes confusion. In this paper we describe an approach and tool called 'Profiler', that focuses on quickly increasing knowledge and understanding about the participating organizations while preparing for, or at the beginning of a crisis. Profiler was evaluated during an exercise of 1 Civil Military Coordination Battalion (1CIMICbat). Teams consisting of functional specialists performed a damage and needs assessments after a flooding. The results show that participants that used Profiler increased their knowledge and integrated understanding, when this was initially lacking. Further, participants with improved knowledge and integrated understanding, coordinated more within and between teams, when they perceived to be interdependent. Our results point in the direction that coordination effectiveness and efficiency may be improved with our approach.
Address TNO; University of Groningen
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Command and control studies Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2013
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Author (up) Lívia Castro Degrossi; João Porto de Albuquerque; Roberto dos Santos Rocha; Alexander Zipf
Title A Framework of Quality Assessment Methods for Crowdsourced Geographic Information: a Systematic Literature Review Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 532-545
Keywords Volunteered Geographic Information; VGI; Crowdsourced Geographic Information; Quality Assessment; Systematic Literature Review
Abstract Crowdsourced Geographic Information (CGI) has emerged as a potential source of geographic information in different application domains. Despite the advantages associated with it, this information lacks quality assurance, since it is provided by different people. Therefore, several authors have started investigating different methods to assess the quality of CGI. Some of the existing methods have been summarized in different classification scheme. However, there is not an overview of the methods employed to assess the quality of CGI in the absence of authoritative data. On the basis of a systematic literature review, we found 13 methods that can be employed to this end.
Address Department of Computer Systems University of São Paulo, São Carlos, Brazil; Centre for Interdisciplinary Methodologies University of Warwick, Coventry, UK; GIScience Research Group, Heidelberg University, Germany
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Social Media Studies Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2041
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Author (up) Loïc Bidoux; Jean-Paul Pignon; Frédérick Bénaben
Title On the use of automated planning for crisis management Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 996-1007
Keywords Crisis management; automated planning; collaborative plan; multicriteria decision analysis; ChoPlan
Abstract Automated planning is a domain of Artificial Intelligence which aims to study the deliberation process used to choose and organize actions by anticipating their expected outcomes. In this paper, we discuss the use of automated planning techniques in crisis management contexts. To begin with, the crisis management planning problem is formalized in light of the conceptual model for automated planning. In addition, we describe the conceptual scheme of an information system generating action plans in order to support decision-makers in crisis management. Finally, a proof of concept implementation of the aforementioned system is presented.
Address Mines Albi – Université de Toulouse; Thales Communications & Security
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Response and Recovery Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2083
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Author (up) Louis Ngamassi; Abish Malik; Jiawei Zhang; David Edbert
Title Social Media Visual Analytic Toolkits for Disaster Management: A Review of the Literature Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 785-797
Keywords Disaster; crisis; social media; visual analytics; disaster management
Abstract The past decade has seen a significant increase in the use of social media for disaster management. This is due especially to the widespread usage of mobile devices and also to the different data types and data formats that social media supports. In recent years, research in the area of social media visual analytics has also gained interest in the scientific community. Research in this area however, lacks a comprehensive overview on social media visual analytics for disaster management. Hence, this paper presents a synthesis of extant research on social media visual analytic and visualization toolkits for disaster management. We survey available literature on these tools with the goal to outline the major characteristics and features, and to examine the extent to which they cover the full cycle of disaster management. Our main purpose is to provide a foundation based on the current literature that can help to shape future research directions to enhance social media visual analytic tools for full cycle disaster management.
Address Prairie View A&M University; Purdue University
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track New Technologies for Crisis Management Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2065
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Author (up) Maël Arnaud; Carole Adam; Julie Dugdale
Title The role of cognitive biases in reactions to bushfires Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 85-96
Keywords Multi-agent modelling; social simulation; cognitive biases; BDI paradigm; Victoria bushfires
Abstract Human behaviour is influenced by many psychological factors such as emotions, whose role is already widely recognised. Another important factor, and all the more so during disasters where time pressure and stress constrain reasoning, are cognitive biases. In this paper, we present a short overview of the literature on cognitive biases and show how some of these biases are relevant in a particular disaster, the 2009 bushfires in the South-East of Australia. We provide a preliminary formalisation of these cognitive biases in BDI (beliefs, desires, intentions) agents, with the goal of integrating such agents into agent-based models to get more realistic behaviour. We argue that taking such “irrational” behaviours into account in simulation is crucial in order to produce valid results that can be used by emergency managers to better understand the behaviour of the population in future bushfires.
Address Univ. Grenoble Alpes, LIG, F-38000
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Analytical Modeling and Simulation Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2002
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