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Author Francesca Comunello; Simone Mulargia
Title (up) A #cultural_change is needed. Social media use in emergency communication by Italian local level institutions Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 512-521
Keywords Social media; local level; emergency communication; barriers
Abstract We discuss the results of a research project aimed at exploring the use of social media in emergency communication by officers operating at a local level. We performed 16 semi-structured interviews with national level expert informants, and with officers operating at the municipality and province (prefectures) level in an Italian region (respondents were selected based on their involvement in emergency communication and/or emergency management processes). Social media usage appears distributed over a continuum of engagement, ranging from very basic usage to using social media by adopting a broadcasting approach, to deeper engagement, which also includes continuous interaction with citizens. Two main attitudes emerge both in the narrative style and in social media representations: some respondents seem to adopt an institutional attitude, while others adopt a practical-professional attitude. Among the main barriers to a broader adoption of social media, cultural considerations seem to prevail, along with the lack of personnel, a general concern toward social media communication reliability, and the perceived distance between the formal role of institutions and the informal nature of social media communication.
Address LUMSA University, Rome, Italy; Sapienza University of Rome, Italy
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Social Media Studies Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2039
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Author Lívia Castro Degrossi; João Porto de Albuquerque; Roberto dos Santos Rocha; Alexander Zipf
Title (up) A Framework of Quality Assessment Methods for Crowdsourced Geographic Information: a Systematic Literature Review Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 532-545
Keywords Volunteered Geographic Information; VGI; Crowdsourced Geographic Information; Quality Assessment; Systematic Literature Review
Abstract Crowdsourced Geographic Information (CGI) has emerged as a potential source of geographic information in different application domains. Despite the advantages associated with it, this information lacks quality assurance, since it is provided by different people. Therefore, several authors have started investigating different methods to assess the quality of CGI. Some of the existing methods have been summarized in different classification scheme. However, there is not an overview of the methods employed to assess the quality of CGI in the absence of authoritative data. On the basis of a systematic literature review, we found 13 methods that can be employed to this end.
Address Department of Computer Systems University of São Paulo, São Carlos, Brazil; Centre for Interdisciplinary Methodologies University of Warwick, Coventry, UK; GIScience Research Group, Heidelberg University, Germany
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Social Media Studies Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2041
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Author Ulrich Meissen; Frank Fuchs-Kittowski; Michael Jendreck; Stefan Pfennigschmidt; Markus Hardt; Agnès Voisard
Title (up) A general system architecture and design for the coordination of volunteers for agile disaster response Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 890-900
Keywords Crisis and disaster management; Response; Alerting; Crowdsourcing; Crowdtasking; Volunteer system; Architecture; System design; System test
Abstract In the recent decade the evolvement and widespread success of new technologies in particular in the field of computing power, network bandwidth, mobile networks and wearable devices have prepared the foundation for completely new approaches in crisis management. Currently, we are at the edge that such new technologies for crisis management are becoming a real and practically applicable option, e.g. in the field of alerting, crowdsourcing, and crowdtasking. In parallel, we witness in the recent years that citizens are more and more willing to help during crisis and disasters, thus providing a large – yet unused – potential for agile support in disaster preparation and response. In many disaster situations the emergency personnel reach the limits of their capabilities. In particular during the isolation phase the support of such volunteers can be a valuable benefit for disaster response. With the help of new technologies crisis management can provide current on-site information via mobile devices in real time as well as organize and coordinate the activities of the volunteers at specific locations. In this paper we present the results of the research project ENSURE: a general architecture and a system design for the coordination of spontaneous volunteers for agile disaster response. With the expected broader implementation of such systems in disaster management in the future it is inevitable to elaborate such common technological foundations for practical mass applications.
Address Fraunhofer FOKUS, Berlin; Fraunhofer FU, Berlin; Fraunhofer HTW, Berlin
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track New Technologies for Crisis Management Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2074
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Author Gary Bennett; Lili Yang; Boyka Simeonova
Title (up) A Heuristic Approach to Flood Evacuation Planning Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 380-388
Keywords Flood Evacuation Planning; Heuristic; Deterministic; Multi-objective optimization
Abstract Flood evacuation planning models are an important tool used in preparation for flooding events. Authorities use the plans generated by flood evacuation models to evacuate the population as quickly as possible. Contemporary models consider the whole solution space and use a stochastic search to explore and produce solutions. The one issue with stochastic approaches is that they cannot guarantee the optimality of the solution and it is important that the plans be of a high quality. We present a heuristically driven flood evacuation planning model; the proposed heuristic is deterministic, which allows the model to avoid this problem. The determinism of the model means that the optimality of solutions found can be readily verified.
Address School of Business and Economics, Loughborough University, United Kingdom
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Planning, Foresight and Risk analysis Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2027
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Author Tim Grant
Title (up) A Meta-theory of Command & Control in Emergency Management Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 234-245
Keywords Command and control; doctrine; meta-theory; scientific discipline; entity-relationship modelling
Abstract This paper presents work in progress on developing a meta-theory of C2 in emergency management. Most research in C2 focuses just on one or two scientific disciplines. Just one paper has been found that gives a systematic overview of the science of C2. The approach taken employs entity-relationship modelling, yielding a set of scientific disciplines. These disciplines are compared with five military C2 doctrine publications. Doctrine found in at least four publications corresponded to the disciplines of decision theory, leadership theory, organizational theory, psychology, and the degree of delegation. Some topics not covered by the disciplines were found, indicating that analysis should be extended to C2 processes, resilience, and agility, permitting the development of guidance for practitioners. Further work is needed to compare the disciplines with civilian doctrine. Moreover, the disciplines could be compared to ICCRTS and ISCRAM conference proceedings, yielding an assessment of the maturity of C2 research.
Address Retired But Active Researcher (R-BAR)
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Command and control studies Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2014
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Author Julius Bañgate; Julie Dugdale; Carole Adam; Elise Beck
Title (up) A Review on the Influence of Social Attachment on Human Mobility During Crises Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 110-126
Keywords Multi agent modelling; social attachment; affiliation human behaviour; mobility
Abstract Human behaviour during crisis evacuations is soial in nature. In particular, social attachment theory posits that proximity of familiar people, places, objects, etc. promotes calm and a feeling of safety, while their absence triggers panic or flight. In closely bonded groups such as families, members seek each other and evacuate as one. This makes attachment bonds necessary in the development of realistic models of mobility during crises. In this paper, we present a review of evacuation behaviour, theories on social attachment, crises mobility, and agent-based models. We found that social attachment influences mobility in the dierent stages of evacuation (pre, during and post). Based on these findings, we intend to develop a multi-agent model of mobility during seismic crises, using the belief, desire and intention (BDI) agent architecture.
Address LIG, University Grenoble-Alpes, France; PACTE, University Grenoble-Alpes, France; University of Adger, Norway
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Analytical Modeling and Simulation Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2004
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Author Audrey Fertier; Aurélie Montarnal; Sébastien Truptil; Anne-Marie Barthe-Delanoë; Frédérick Bénaben
Title (up) A situation model to support collaboration and decision-making inside crisis cells, in real time Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 1020-1028
Keywords Crisis Management; Situation Model; Situation Awareness; Big Data
Abstract Natural and man-made hazards have many unexpected consequences that concern as many heterogeneous services. The GéNéPi project offers to support officials in addressing those events: its purpose is to support the collaboration in the field and the decision-making in the crisis cells. To succeed, the GéNéPi system needs to be aware of the ongoing crisis developments. For now, its best chance is to benefit from the ever growing number of available data sources. One of its goals is, therefore, to learn how to manage numerous, heterogeneous, more or less reliable data, in order to interpret them, in time, for the officials. The result consists on a situation model in the shape of a common operational picture. This paper describes every stage of modelling from the raw data selection, to the use of the situation model itself.
Address Centre Génie Industriel, Université de Toulouse, Albi, France; Laboratoire de Génie Chimique, Université de Toulouse, CNRS, INPT, UPS, Toulouse, France
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Response and Recovery Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2085
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Author Lisette de Koning; Kees van Dongen; Floor Thönissen; Thom de Vries; Peter Essens
Title (up) A tool to quickly increase knowledge for effective coordination in crises Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 220-233
Keywords Coordination; collaboration; team knowledge; integrated understanding; preparation
Abstract In complex crises, coordination between organizations is challenging. Knowledge needed to coordinate, like responsibilities, capabilities and interdependencies between tasks are often not known or not communicated systematically. As a result, coordination develops gradually and causes confusion. In this paper we describe an approach and tool called 'Profiler', that focuses on quickly increasing knowledge and understanding about the participating organizations while preparing for, or at the beginning of a crisis. Profiler was evaluated during an exercise of 1 Civil Military Coordination Battalion (1CIMICbat). Teams consisting of functional specialists performed a damage and needs assessments after a flooding. The results show that participants that used Profiler increased their knowledge and integrated understanding, when this was initially lacking. Further, participants with improved knowledge and integrated understanding, coordinated more within and between teams, when they perceived to be interdependent. Our results point in the direction that coordination effectiveness and efficiency may be improved with our approach.
Address TNO; University of Groningen
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Command and control studies Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2013
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Author Xiaoyan Zhang; Graham Coates; Xiaoyang Ni
Title (up) Agent-based Modelling and Simulation for Lecture Theatre Emergency Evacuation Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 63-71
Keywords Emergency evacuation; agent-based modelling and simulation
Abstract This paper presents an overview of ongoing research into the implementation of an agent-based model aimed at providing decision support for the layout design of lecture theatres and human behavioural management in emergency evacuation. The model enables the spatial layout of lecture theatres to be configured and incorporates agent behaviours at the basic movement and individual level. In terms of individual behaviours, agents can be competitive, cooperative, climb obstacles (e.g. seating and desks) and fall down. Two cases are investigated to evaluate the effects of different exit locations in lecture theatres and competitive behaviour of agents on evacuation efficiency in multiple scenarios.
Address China University of Geosciences, Wuhan; Durham University
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Analytical Modeling and Simulation Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2000
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Author Fatemeh Hendijani Fard; Cooper Davies; Frank Mauer
Title (up) Agile Emergency Responses Using Collaborative Planning HTN Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 857-867
Keywords Collaborative emergency response planning; emergency operations center; emergency response knowledge base; decision support systems; hierarchical task network
Abstract Emergency response planning is a complex task due to multiple organizations involved, different planning considerations, etc. Using artificial intelligence collaborative planning helps in the automatic planning for complex situations. Analyzing all impacting factors along with plans that are executable can facilitate the decision making in Emergency Operations Centers for an agile emergency response. A main component of a planner is a knowledge base. Although many systems are developed to support decision making in emergency response or recovery, they either focus on specific or small organizations, or rely on simulations. To the best of our knowledge, there is a gap that there is no common knowledge base for provincial level mass emergencies for automatic planners. The multiplicity of the emergency response documents and their structure makes the knowledge acquisition complex. In this paper, we explain the process of extracting knowledge based on hierarchical task networks and how it speeds up the reactivity to a disaster.
Address University of Calgary – Calgary AB
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track New Technologies for Crisis Management Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2071
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Author Inga Kroener; Hayley Watson; Julia Muraszkiewicz
Title (up) Agility in crisis management information systems requires an iterative and flexible approach to assessing ethical, legal and social issues Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 247-255
Keywords Agile; crisis management; information systems; ethical and privacy impact assessment
Abstract This paper focuses on the assessment of ethical, legal and social issues (ELSI) in relation to agile information systems in the domain of crisis management. The authors analyse the differing needs of a move from a traditional approach to the development of information systems to an agile approach, which offers flexibility, adaptability and responds to the needs of users as the system develops. In turn, the authors argue that this development requires greater flexibility and an iterative approach to assessing ELSI. The authors provide an example from the Horizon 2020 EU-funded project iTRACK (Integrated system for real-time TRACKing and collective intelligence in civilian humanitarian missions) to exemplify this move to an iterative approach in practice, drawing on the process of undertaking an ethical and privacy impact assessment for the purpose of this project.
Address Trilateral Research Ltd.
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Ethical, Legal and Social Issues Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2015
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Author Yan Wang; Hong Huang; Lida Huang; Minyan Han; Yiwu Qian; Boni Su
Title (up) An Agile Framework for Detecting and Quantifying Hazardous Gas Releases Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 42-49
Keywords Hazardous gas release; mobile sensing; data fusion; leakage detection; source term estimation
Abstract In response to the threat of hazardous gas releases to public safety and health, we propose an agile framework for detecting and quantifying gas emission sources. Emerging techniques like high-precision gas sensors, source term estimation algorithms and Unmanned Aerial Vehicles are incorporated. The framework takes advantage of both stationary sensor network method and mobile sensing approach for the detection and quantification of hazardous gases from fugitive, accidental or deliberate releases. Preliminary results on street-level detection of urban natural gas leakage is presented. Source term estimation is demonstrated through a synthetic test case, and is verified using Cramér-Rao bound analysis.
Address Institute of Public Safety Research, Department of Engineering Physics, Tsinghua University, Beijing, China; Beijing Define Technology Co., Ltd, Beijing, China; Hefei Institute for Public Safety Research, Tsinghua University, Hefei, China
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Analytical Modeling and Simulation Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 1998
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Author Sadeeb Ottenburger; Thomas Münzberg
Title (up) An Approach for Analyzing the Impacts of Smart Grid Topologies on Critical Infrastructure Resilience Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 400-411
Keywords Smart Grids; Urban Resilience; Agent Based Simulation; Critical Infrastructure Protection; Decision Support
Abstract The generation and supply of electricity is currently about to undergo a fundamental transition that includes extensive development of smart grids. Smart grids are huge and complex networks consisting of a vast number of devices and entities which are connected with each other. This fact opens new variations of disruption scenarios which can increase the vulnerability of a power distribution network. However, the network topology of a smart grid has significant effects on urban resilience particularly referring to the adequate provision of vital services of critical infrastructures. An elaborated topology of smart grids can increase urban resilience. In this paper, we discuss the role of smart grids, give research impulses for examining diverse smart grid topologies and for evaluating their impacts on urban resilience by using an agent based simulation approach which considers smart grid topology as a model parameter.
Address Karlsruhe Institute of Technology (KIT)
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Protection Models For Complex Critical Infrastructures Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2029
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Author Charles Bailly; Carole Adam
Title (up) An interactive simulation for testing communication strategies in bushfires Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 72-84
Keywords Agent-based modelling and simulation; communication; crisis management; GAMA platform; serious game
Abstract Australia is frequently hit by bushfires. In 2009, the “Black Saturday” fires killed 173 people and burnt hectares of bush. As a result, a research commission was created to investigate, and concluded that several aspects could be improved, in particular better understanding of the population actual behaviour, and better communication with them. We argue that agent-based modelling and simulation is a great tool to test possible communication strategies, in order to deduce valuable insight for emergency managers before new fires happen. In this paper, we extend an existing agent-based model of the population behaviour in bushfires. Concretely, we added a communication model based in social sciences, and user interactivity with the model. We present the results of first experiments with dierent communication strategies, providing valuable insight for better communication with the population during such events. This model is still preliminary and will eventually be turned into a serious game.
Address Grenoble-INP, LIG, Grenoble, France; Univ. Grenoble-Alpes, LIG, F-38000 Grenoble, France
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Analytical Modeling and Simulation Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2001
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Author Tilo Mentler
Title (up) Applying Usability Engineering to Interactive Systems for Crisis and Disaster Management Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 929-938
Keywords Usability Engineering; Risk Management; Medical Devices; User-Centered System Design
Abstract Crisis and disaster management are increasingly characterized by interactive systems intended to be valuable support for professionals and volunteers in preventing, preparing for, responding to and recovering from major incidents and accidents. Therefore, usability in terms of safe and efficient usage of computer-based solutions becomes a crucial factor for successful crisis and disaster management. In order to ensure usability, it has to be addressed systematically throughout any development process. In this paper, established engineering approaches to crisis and disaster management systems are summarized. Subsequently, resemblances (e.g. diversity of users and devices) and differences (e.g. scalability) between safety-critical contexts of medical device design and crisis management are outlined. Following this, recommendations for applying usability engineering processes to disaster management are derived from standards and guidelines according to medical device design (IEC 62366-1:2015, ISO 14971:2007). Particularly, relationships and interactions between usability engineering and risk managements measures (e.g. hazard-related use scenarios) are described.
Address Institute for Multimedia and Interactive Systems (IMIS), University of Luebeck, Germany
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Prevention and Preparation Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2077
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Author Per Wikberg; Dennis Andersson; Björn Johansson
Title (up) Assessing command and control teams' performance and agility Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 204-219
Keywords Command and control; Agility; Adaptability; Performance assessment
Abstract Crisis response organizations and military units must be agile and able to adapt to dynamic situations. The ability to adapt includes command and control agility, organizational adaptability and individual adaptability. An exploratory study of these adaptability traits were undertaken during a naval exercise. The exercise scenario was designed to progressively become more challenging, suggesting decreased performance and adaptability over time. The study objectives were to develop a data collection approach for adaptability traits and to investigate association between these traits and performance. Data collected from four command teams were evaluated in terms of response rate and item variation. Principal component analysis was used to explore latent structures and relationships. The results indicate acceptable survey response rates and trends showing a decrease in organizational adaptability and C2 agility over time while individual adaptability increased. The analysis also identified five partially independent components in the latent structure.
Address Swedish Defence Research Agency, FOI
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Command and control studies Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2012
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Author Sandra Lechtenberg; Adam Widera; Bernd Hellingrath
Title (up) Assessing Vendor Managed Inventory (VMI) for Humanitarian Organizations Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 765-774
Keywords Humanitarian Logistics; Vendor Managed Inventory; Humanitarian Supply Chains
Abstract Logistics activities are of high importance for the success of a humanitarian operation and can be responsible for up to 80% of its costs. Vendor Managed Inventory, a concept successfully applied in commercial logistics, might be a possibility to enhance the effectiveness of humanitarian logistics operations. However, there is a lack of an appropriate assessment of the VMI applicability for a humanitarian organization. We propose an adjusted VMI Readiness Score for humanitarian organizations, a tool adapted from a commercial context for the specific requirements of humanitarian scenarios, to gain a general impression of the suitability of VMI. The tool is applied exemplary to the IFRC and the result indicates that it is worthwhile to further investigate the applicability of VMI for humanitarian organizations.
Address Chair of Information Systems and Supply Chain Management, University of Münster
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Logistics and Supply-Chain Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2063
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Author Sebastian Lindner; Hans Betke; Stefan Sackmann
Title (up) Attributes for Simulating Spontaneous On-Site Volunteers Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 846-856
Keywords spontaneous volunteers; disaster management; simulation; coordination; software agents
Abstract Disaster managers report that several disasters would have turned out on a dramatic scale without spontaneous unaffiliated on-site volunteers (SUV). Since SUVs are usually not integrated in chains of command and behave in a certain pattern of its own, coordination of SUVs becomes a challenge for disaster management. One key to coordination is communication and adequate support by information systems. However, real disasters or field tests are usually too expensive, elaborate, and partly impossible when coordination of SUVs is to be exercised or novel tools and methods must be evaluated. Simulating the SUV's behavior by software-agents is considered a constructive solution, however, the specification of simulation settings is an open research field. Therefore, this paper aims at identifying relevant attributes affecting SUVs behavior by a state-of-the-art literature review, classifying and discussing the attributes. Our results provide a sound basis for defining SUV-agents and performing suitable simulations in the future.
Address Chair of Information Management Martin Luther University, Halle, Germany
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track New Technologies for Crisis Management Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2070
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Author Dat T. Nguyen; Firoj Alam; Ferda Ofli; Muhammad Imran
Title (up) Automatic Image Filtering on Social Networks Using Deep Learning and Perceptual Hashing During Crises Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 499-511
Keywords social media; image processing; supervised classification; disaster management
Abstract The extensive use of social media platforms, especially during disasters, creates unique opportunities for humanitarian organizations to gain situational awareness and launch relief operations accordingly. In addition to the textual content, people post overwhelming amounts of imagery data on social networks within minutes of a disaster hit. Studies point to the importance of this online imagery content for emergency response. Despite recent advances in the computer vision field, automatic processing of the crisis-related social media imagery data remains a challenging task. It is because a majority of which consists of redundant and irrelevant content. In this paper, we present an image processing pipeline that comprises de-duplication and relevancy filtering mechanisms to collect and filter social media image content in real-time during a crisis event. Results obtained from extensive experiments on real-world crisis datasets demonstrate the significance of the proposed pipeline for optimal utilization of both human and machine computing resources.
Address Qatar Computing Research Institute Hamad Bin Khalifa University Doha, Qatar
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Social Media Studies Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2038
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Author Nadia Saad Noori; Yan Wang; Tina Comes; Philipp Schwarz; Heide Lukosch
Title (up) Behind the Scenes of Scenario-Based Training: Understanding Scenario Design and Requirements in High-Risk and Uncertain Environments Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 948-959
Keywords Humanitarian simulation exercise; scenario design process; collective learning; interorganizational coordination
Abstract Simulation exercises as a training tool for enhancing preparedness for emergency response are widely adopted in disaster management. This paper addresses current scenario design processes, proposes an alternative approach for simulation exercises and introduces a conceptual design of an adaptive scenario generator. Our work is based on a systematic literature review and observations made during TRIPLEX-2016 exercise in Farsund, Norway. The planning process and scenario selection of simulation exercises impact directly the effectiveness of intra- and interorganizational cooperation. However, collective learning goals are rarely addressed and most simulations are focused on institution-specific learning goals. Current scenario design processes are often inflexible and begin from scratch for each exercise. In our approach, we address both individual and collective learning goals and the demand to develop scenarios on different layers of organizational learning. Further, we propose a scenario generator that partly automates the scenario selection and adaptively responds to the exercise evolvement.
Address University of Agder; Delft University of Technology
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Prevention and Preparation Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2079
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Author Tanaporn Panrungsri; Esther Sangiamkul
Title (up) Business Intelligence Model for Disaster Management: A Case Study in Phuket, Thailand Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 727-738
Keywords Business Intelligence; data warehousing; decision support system; conceptual model; disaster management
Abstract This research presents the conceptual Business Intelligence (BI) model for disaster management. BI can provide agility capacity for decision making in dynamic environment among different agencies. This project designs and develop a data warehouse using multi-dimensional model for severity analysis of flood and landslide in risk area using case study from Department of disaster prevention and mitigation (DDMP), Phuket, Thailand. The concept of BI can be applied for extremely heterogeneous data structures and data platform environment to improve data quality and expose to better decision-making for disaster management. In the next stage of this project, we will integrate more data sources from other agencies for example GIS data from Phuket land-use planning and flooding prediction model database. The result of this study will help organization deploy BI more effectively.
Address Faculty of Technology and Environment, Prince of Songkla University, Phuket, Thailand
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Operational applications and perspectives Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2060
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Author Christopher W. Zobel; Milad Baghersad; Yang Zhang
Title (up) Calling 311: evaluating the performance of municipal services after disasters Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 164-172
Keywords Resilience; Municipal Departments; 311 Service Center; Disaster; Critical Infrastructure
Abstract As part of a movement towards enabling smart cities, a growing number of urban areas in the USA, such as New York City, Boston, and Houston, have established 311 call centers to receive service requests from their citizens through a variety of platforms. In this paper, for the first time, we propose to leverage the large amount of data provided by these non-emergency service centers to help characterize their operational performance in the context of a natural disaster event. We subsequently develop a metric based on the number of open service requests, which can serve as the basis for comparing the relative performance of different departments across different disasters and in different geographic locations within a given urban area. We then test the applicability and usefulness of the approach using service request data collected from New York City's 311 service center.
Address Virginia Tech
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Analytical Modeling and Simulation Expedition Conference 14th International Conference on Information Systems for Crisis Response AndManagement
Notes Approved no
Call Number Serial 2008
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Author Joeri van Laere; Peter Berggren; Per Gustavsson; Osama Ibrahim; Björn Johansson; Aron Larsson; Towe Lindqwister; Leif Olsson; Christer Wiberg
Title (up) Challenges for critical infrastructure resilience: cascading effects of payment system disruptions Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 281-292
Keywords Critical infrastructures; resilience; collective resilience; payment system
Abstract Critical infrastructures become more and more entangled and rely extensively on information technology. A deeper insight into the relationships between critical infrastructures enables the actors involved to more quickly understand the severity of information technology disruptions and to identify robust cross-functional mitigating actions. This study illustrates how and why disruptions in the payment system in Sweden could create cascading effects in other critical infrastructures with potentially severe consequences for many citizens, government institutions and companies. Data from document studies, interviews and workshops with field experts reveal seven challenges for collective cross-functional critical infrastructure resilience that need to be dealt with: 1) Shortage of food, fuel, cash, medicine; 2) Limited capacity of alternative payment solutions; 3) Cities are more vulnerable than the countryside; 4) Economically vulnerable groups in society are more severely affected; 5) Trust maintenance needs; 6) Crisis communication needs; 7) Fragmentation of responsibility for critical infrastructures across many actors.
Address University of Skövde, Sweden; Linköping University, Sweden; Mid Sweden University, Sweden; Combitech, Sweden
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Monitoring and Resilience of Critical Infrastructure in the hyper-connected society Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2018
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Author Hemant Purohit; Jennifer Chan
Title (up) Classifying User Types on Social Media to inform Who-What-Where Coordination during Crisis Response Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 656-665
Keywords User Classification, Social Media, Crisis Coordination, Organization, Organization-affiliated
Abstract Timely information is essential for better dynamic situational awareness, which leads to efficient resource planning, coordination, and action. However, given the scale and outreach of social media�a key information sharing platform during crises, diverse types of users participate in discussions during crises, which affect the vetting of information for dynamic situational awareness and response coordination activities. In this paper, we present a user analysis on Twitter during crises for three major user types�Organization, Organizationaffiliated (a person�s self-identifying affiliation with an organization in his/her profile), and Non-affiliated (person not identifying any affiliation), by first classifying users and then presenting their communication patterns during two recent crises. Our analysis shows distinctive patterns of the three user types for participation and communication on social media during crises. Such a user-centric approach to study information sharing during crisis events can act as a precursor to deeper domain-driven content analysis for response agencies.
Address
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language Englisg Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Social Media Studies Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2200
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Author Clara Grimes; Mihoko Sakurai; Vasileios Latinos; Tim A Majchrzak
Title (up) Co-creating Communication Approaches for Resilient Cities in Europe: the Case of the EU Project Smart Mature Resilience Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 353-362
Keywords Resilience; cities, co-creation; communication; information
Abstract Cities face a wide range of risks. Potential threats range from natural disasters and the (relatively slow) environmental change, to man-made issues like extremism. To overcome such threats, cities ought to be resilient, capable of resisting problems, of adapting to new situations, and overcoming crises. Effective communication is particularly crucial for a resilient city. Rather than trusting that relevant stakeholders, municipal staff and citizens will intuitively communicate in the ideal way, cities should see communication as a strategic aspect of their resilience development. Thus, how resilient cities communicate should be strategically managed. In this paper, we present immediate results from an ongoing European project called Smart Mature Resilience. In this project, we work with seven cities towards the ultimate goal of developing a Resilience Management Guideline for all European cities. Moreover, we intend to set up a resilience backbone in Europe, which will be driven by effective communication between cities.
Address ICLEI European Secretariat; University of Agder
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Planning, Foresight and Risk analysis Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2024
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