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Record |
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Author  |
Jill L. Drury; Gary L. Klein; Mark Pfaff; Steven O. Entezari |
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Title |
Establishing collaborative option awareness during crisis management |
Type |
Conference Article |
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Year |
2012 |
Publication |
ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2012 |
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Keywords |
Decision making; Decision support systems; Information systems; Chat; Decision space; Option awareness; Robust decisions; Situation space; Emergency services |
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Abstract |
This paper presents empirical results of the use of a novel decision support prototype for emergency response situations, which was designed to enhance the understanding of the relative desirability of one potential course of action versus another. We have termed this understanding “option awareness.” In particular, this paper describes the process employed by pairs of experiment participants while performing emergency responder roles using different types of “decision space” visualizations to help them collaborate on decisions. We examined the decision making process via a detailed analysis of the communication between the cooperating team members. The results yield implications for design approaches for visualizing option awareness. © 2012 ISCRAM. |
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Address |
MITRE Corporation, Bedford, MA, United States; MITRE Corporation, McLean, VA, United States; Indiana University, Indianapolis, IN, United States |
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Thesis |
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Publisher |
Simon Fraser University |
Place of Publication |
Vancouver, BC |
Editor |
L. Rothkrantz, J. Ristvej, Z.Franco |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9780864913326 |
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Track |
Track Decision Support Methods for Complex Crises |
Expedition |
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Conference |
9th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
102 |
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