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Author
Daniel Link
;
Bernd Hellingrath
;
Jie Ling
Title
A Human-is-the-Loop Approach for Semi-Automated Content Moderation
Type
Conference Article
Year
2016
Publication
ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management
Abbreviated Journal
ISCRAM 2016
Volume
Issue
Pages
Keywords
Disaster Management
;
Social Media Analysis
;
Human-Is-The-Loop
;
Content Moderation
;
Supervised Machine Learning
Abstract
Online social media has been recognized as a valuable information source for disaster management whose volume, velocity and variety exceed manual processing capacity. Current machine learning systems that support the processing of such data generally follow a human-in-the-loop approach, which has several inherent limitations. This work applies the human-is-the-loop concept from visual analytics to semi-automate a manual content moderation workflow, wherein human moderators take the dominant role. The workflow is instantiated with a supervised machine learning system that supports moderators with suggestions regarding the relevance and categorization of content. The instantiated workflow has been evaluated using in-depth interviews with practitioners and serious games. which suggest that it offers good compatibility with work practices in humanitarian assessment as well as improved moderation quality and higher flexibility than common approaches.
Address
Corporate Author
Thesis
Publisher
Federal University of Rio de Janeiro
Place of Publication
Rio de Janeiro, Brasil
Editor
A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto
Language
English
Summary Language
English
Original Title
Series Editor
Series Title
Abbreviated Series Title
Series Volume
Series Issue
Edition
ISSN
2411-3388
ISBN
978-84-608-7984-9
Medium
Track
Social Media Studies
Expedition
Conference
13th International Conference on Information Systems for Crisis Response and Management
Notes
Approved
no
Call Number
Serial
1401
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