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Author  |
Dick Ooms; Willem-Jan Van Den Heuvel |
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Title |
Business not as usual: Civil-military interactionfrom an e-business perspective |
Type |
Conference Article |
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Year |
2012 |
Publication |
ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2012 |
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Keywords |
Electronic commerce; Information analysis; Information dissemination; Information systems; International cooperation; Civil-Military Interaction; Coordination; eBusiness; Information sharing; Peace support operation; Behavioral research |
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Abstract |
In peace support operations, military and civil actors are often cooperating in international coalitions. In such operations, effective and efficient coordination and information sharing is a prerequisite for effective Civil-Military Interaction (CMI), but the literature shows that this still leaves much room for improvement. Most research in this area takes a behavioral-science approach. We argue that existing research could be complemented with a design-science approach, which is an Information Systems problem-solving paradigm with its roots in engineering. After developing a high level CMI information exchange model and identifying inhibitors for information exchange, this paper provides a comparison between CMI in peace support operations and the collaboration of commercial enterprises using the e-Business paradigm. Based on observed similarities, the paper argues that the enabling technology for e-Business could overcome current inhibitors for effective and efficient information exchange for CMI in peace support operations, and is complementary to other mechanisms for information exchange. © 2012 ISCRAM. |
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Address |
Netherlands Defence Academy, Tilburg University, Netherlands; European Research Institute for Service Science, Tilburg University, Netherlands |
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Publisher |
Simon Fraser University |
Place of Publication |
Vancouver, BC |
Editor |
L. Rothkrantz, J. Ristvej, Z.Franco |
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Language |
English |
Summary Language |
English |
Original Title |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9780864913326 |
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Track |
Inter-Organizational Exercises and Operations |
Expedition |
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Conference |
9th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
179 |
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