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Record |
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Author  |
Elina Ramsell; Tobias Andersson Granberg; Sofie Pilemalm |
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Title |
Identifying functions for smartphone based applications in volunteer emergency response |
Type |
Conference Article |
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Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
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Keywords |
Voluntary emergency response, ICT, smartphone application, end users, co-production. |
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Abstract |
Emergency response organisations struggle with resource constraints and thereby faces challenges in providing
high-quality public services. Utilising voluntary first responders is one way to address these challenges. There
are different types of volunteers who can help at an emergency site, e.g. citizen volunteers or voluntary
professionals from other occupations. To successfully engage with and utilise these resources, adequate
information and communication technology (ICT) is necessary. In this meta-study, combining and further
exploring two previous studies, the aim is to identify, analyse and evaluate suitable functions for smartphone
applications that can be used to dispatch and support volunteers. The results show that the functions can be
divided into essential ones that are necessary for the response to work at all, and others that might contribute to a
more effective response. The study also shows that the same functions can be used for different volunteer
groups. |
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Address |
Linköping University, Sweden |
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Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
Medium |
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Track |
T11- Community Engagement & Healthcare Systems |
Expedition |
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Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
1876 |
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