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Author (up) Gabriela C Barrera; Maria C Yang
Title Evaluation of Digital Volunteers using a Design Approach: Motivations and Contributions in Disaster Response Type Conference Article
Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Crowd-sourcing, Social Media, Digital Volunteer, Spatial Data Quality, User Design
Abstract With the growth of social media and crowdsourcing in disaster response, further research is needed on the motivations

and contributions of digital volunteers. This study applies a user-centered design approach to understanding how we

might make better tools to support digital volunteers. This user-centered design approach involves stated preference

elicitation methods through an online survey to understand what digital volunteers want in such tools. Through

choice-based conjoint analysis, we contribute to mixed-methods research to gain additional insight into motivations

and user preferences for a set of design features that might be incorporated into an online tool specifically for digital

volunteers. Initial results show preferences for measures of success that were not monetary, which aligned with

directly stated motivations for volunteering. Our findings corroborate with previous research in that feedback to

volunteers is very important, as well as being able to measure the impact of their work.
Address MIT, Cambridge, MA, United States of America
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T8- Social Media in Crises and Conflicts Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1970
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