|
Record |
Links |
|
Author |
Erion Elmasllari |
|
|
Title |
Why IT systems for emergency response get rejected: examining responders' attitude to IT |
Type |
Conference Article |
|
Year |
2018 |
Publication |
ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2018 |
|
|
Volume |
|
Issue |
|
Pages |
994-1002 |
|
|
Keywords |
Acceptance of ICT, Survey on existing approaches, Impact of IT, Grounded Theory |
|
|
Abstract |
Emergency responders' attitude to IT is marked by resistance, aversity, and rejection. This does not extend to technology in general and is specific to IT alone. Current research on the topic only presents partial, scattered, and unconnected accounts that do not provide a starting point on how to tackle this attitude. The available models for technology acceptance are also generic and do not take into account the specifics of the emergency response domain. Through extensive user research combined with a grounded theory approach, this paper identifies twelve problem areas from which responders' negative attitude towards IT arises. By extending the technology acceptance models with this new knowledge, we provide system designers with an understanding of what to tackle and tune in their IT system designs so that a positive attitude among emergency responders can be achieved. |
|
|
Address |
|
|
|
Corporate Author |
|
Thesis |
|
|
|
Publisher |
Rochester Institute of Technology |
Place of Publication |
Rochester, NY (USA) |
Editor |
Kees Boersma; Brian Tomaszeski |
|
|
Language |
English |
Summary Language |
English |
Original Title |
|
|
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
|
|
Series Volume |
|
Series Issue |
|
Edition |
|
|
|
ISSN |
2411-3387 |
ISBN |
978-0-692-12760-5 |
Medium |
|
|
|
Track |
Open Track |
Expedition |
|
Conference |
ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management |
|
|
Notes |
|
Approved |
no |
|
|
Call Number |
|
Serial |
2171 |
|
Share this record to Facebook |