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Record |
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Author  |
Richard McCreadie; Cody Buntain; Ian Soboroff |
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Title |
Incident Streams 2019: Actionable Insights and How to Find Them |
Type |
Conference Article |
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Year |
2020 |
Publication |
ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2020 |
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Pages |
744-760 |
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Keywords |
Emergency Management, Crisis Informatics, Real-time, Twitter, Categorization. |
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Abstract |
The ubiquity of mobile internet-enabled devices combined with wide-spread social media use during emergencies is posing new challenges for response personnel. In particular, service operators are now expected to monitor these online channels to extract actionable insights and answer questions from the public. A lack of adequate tools makes this monitoring impractical at the scale of many emergencies. The TREC Incident Streams (TREC-IS) track drives research into solving this technology gap by bringing together academia and industry to develop techniques for extracting actionable insights from social media streams during emergencies. This paper covers the second year of TREC-IS, hosted in 2019 with two editions, 2019-A and 2019-B, contributing 12 new events and approximately 20,000 new tweets across 25 information categories, with 15 research groups participating across the world. This paper provides an overview of these new editions, actionable insights from data labelling, and the automated techniques employed by participant systems that appear most effective. |
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Address |
University of Glasgow; InfEco Lab, New Jersey Institute of Technology (NJIT); National Institute of Standards and Technology (NIST) |
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Publisher |
Virginia Tech |
Place of Publication |
Blacksburg, VA (USA) |
Editor |
Amanda Hughes; Fiona McNeill; Christopher W. Zobel |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Edition |
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ISSN |
978-1-949373-27-67 |
ISBN |
2411-3453 |
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Track |
Social Media for Disaster Response and Resilie |
Expedition |
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Conference |
17th International Conference on Information Systems for Crisis Response and Management |
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Notes |
richard.mccreadie@glasgow.ac.uk |
Approved |
no |
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Call Number |
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Serial |
2268 |
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