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Author | Gerd Van Den Eede; Willem J. Muhren; Raphaël Smals; Bartel A. Van De Walle | ||||
Title | IS capability for incident management and the DERMIS design premises | Type | Conference Article | ||
Year | 2006 | Publication | Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management | Abbreviated Journal | ISCRAM 2006 |
Volume | Issue | Pages | 251-261 | ||
Keywords | System theory; Capability trap; Emergency Response Information Systems; Incident Management; Iscram; System Dynamics; Emergency services | ||||
Abstract | In this paper we present a dynamic model of the performance of an organization's Incident Management process as determined by the capability of its supporting emergency response information system. Our work is based on the Capability Trap model by Repenning & Sterman (2001) and draws from the many insights on emergency response information systems design as described in the DERMIS (Dynamic Emergency Response Management Information System) framework established by Turoff et al. 2004. Whereas the latter describes the premises that underlie an Information System (IS) that is capable of ensuring a reliable and flexible emergency response, the present paper contributes to the research field by looking at the interrelations of the aforementioned premises. We take a System Dynamics approach and gain insights in the key determinants of IS Capability by highlighting the mutual interdependences grouped around the concepts of adaptability, control, implicit knowledge and explicit knowledge. | ||||
Address | Vlekho Business School, Brussels, Belgium; Tilburg University, Netherlands | ||||
Corporate Author | Thesis | ||||
Publisher | Royal Flemish Academy of Belgium | Place of Publication | Newark, NJ | Editor | B. Van de Walle, M. Turoff |
Language | English | Summary Language | English | Original Title | |
Series Editor | Series Title | Abbreviated Series Title | |||
Series Volume | Series Issue | Edition | |||
ISSN | 2411-3387 | ISBN | 9090206019; 9789090206011 | Medium | |
Track | SYSTEM DYNAMICS MODELING FOR EMERGENCY MANAGEMENT | Expedition | Conference | 3rd International ISCRAM Conference on Information Systems for Crisis Response and Management | |
Notes | Approved | no | |||
Call Number | Serial | 227 | |||
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