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Author  |
Briony Gray; Matthew Colling | ||||
| Title | Understanding Interoperability in Humanitarian Aid Organizations | Type | Conference Article | ||
| Year | 2021 | Publication | ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management | Abbreviated Journal | Iscram 2021 |
| Volume | Issue | Pages | 439-447 | ||
| Keywords | Interoperability, Humanitarian Aid Organizations, Crisis Management, The Red Cross | ||||
| Abstract | Quality and timely knowledge is critical to effective humanitarian operations during crises. Despite this, there remain limitations to its capture, exchange and understanding both in the inter and intra agency settings. To improve this, methods like interoperability should be improved within humanitarian aid organizations and their wider networks. Learning from the experiences and insights of domestic and international delegates of the Canadian Red Cross, this paper highlights that the biggest added values of interoperability to the intra-agency setting are (i.) increasing organizational capacity, expertise and reputation, (ii.) better tools, processes and leveraging valuable knowledge, and (iii.) improved engagement of volunteers, employees and delegates. The most prevalent barriers are (i.) workplace culture, (ii.) differences in operations, context and communications and (iii.) the socio-technical barriers of systems, processes and integration. The paper concludes by presenting lessons for humanitarian organizations to improve interoperability, supporting resilient responses for future crisis management. | ||||
| Address | The Canadian Red Cross; The Canadian Red Cross | ||||
| Corporate Author | Thesis | ||||
| Publisher | Virginia Tech | Place of Publication | Blacksburg, VA (USA) | Editor | Anouck Adrot; Rob Grace; Kathleen Moore; Christopher W. Zobel |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 978-1-949373-61-5 | ISBN | Medium | ||
| Track | Enhancing Resilient Response in Inter-organizational Contexts | Expedition | Conference | 18th International Conference on Information Systems for Crisis Response and Management | |
| Notes | Briony.Gray@redcross.ca | Approved | no | ||
| Call Number | ISCRAM @ idladmin @ | Serial | 2345 | ||
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