Home | << 1 >> |
Record | |||||
---|---|---|---|---|---|
Author | Nitesh Bharosa; Marijn Janssen | ||||
Title | Reconsidering information management roles and capabilities in disaster response decision-making units | Type | Conference Article | ||
Year | 2009 | Publication | ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives | Abbreviated Journal | ISCRAM 2009 |
Volume | Issue | Pages | |||
Keywords | Decision making; Disaster prevention; Disasters; Human resource management; Information analysis; Information management; Information systems; Quality assurance; Adaptivity; Decision-making units; Disaster management; Dynamic capabilities; Information architectures; Information gathering; Information managers; Roles; Emergency services | ||||
Abstract | When disaster strikes, the emerging task environment requires relief agencies to transform from autonomous mono-disciplinary organizations into interdependent multidisciplinary decision-making units. Evaluation studies reveal that adaptation of information management to the changing task environment is difficult resulting in poor information quality, indicating information was incorrect, outdated or even unavailable to relief workers. In this paper, we adopt a theory-driven approach to develop a set of information management roles and dynamic capabilities for disaster management. Building on the principles of advance structuring and dynamic adjustment, we develop a set of roles and capabilities, which we illustrate and extend using two field studies in the Netherlands. By studying regional relief workers in action, we found that in tactical disaster response decisionmaking units, several information management roles are not addressed and that information managers are preoccupied with information gathering and reporting, whereas information quality assurance is not on the agenda. | ||||
Address | Delft University of Technology, Netherlands | ||||
Corporate Author | Thesis | ||||
Publisher | Information Systems for Crisis Response and Management, ISCRAM | Place of Publication | Gothenburg | Editor | J. Landgren, S. Jul |
Language | English | Summary Language | English | Original Title | |
Series Editor | Series Title | Abbreviated Series Title | |||
Series Volume | Series Issue | Edition | |||
ISSN | 2411-3387 | ISBN | 9789163347153 | Medium | |
Track | Standardization and Ontologies | Expedition | Conference | 6th International ISCRAM Conference on Information Systems for Crisis Response and Management | |
Notes | Approved | no | |||
Call Number | Serial | 319 | |||
Share this record to Facebook |