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Author
Tiziana Catarci
;
Massimiliano De Leoni
;
Andrea Marrella
;
Massimo Mecella
;
Manfred Bortenschlager
;
Renate Steinmann
Title
The WORKPAD project experience: Improving the disaster response through process management and geo collaboration
Type
Conference Article
Year
2010
Publication
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings
Abbreviated Journal
ISCRAM 2010
Volume
Issue
Pages
Keywords
Data integration
;
Disasters
;
Information systems
;
Management information systems
;
Mobile devices
;
Risk management
;
Development cycle
;
Disaster response
;
Emergency management
;
Emergency response
;
Process management
;
Process management systems
;
Project experiences
;
User centered designs
;
Emergency services
Abstract
In complex emergency/disaster scenarios teams from various emergency-response organizations collaborate with each other to achieve a common goal. In these scenarios the use of smart mobile devices and applications can improve the collaboration dynamically. The lack of basic interaction principles can be dangerous as it could increase the level of disaster or can make the efforts ineffective. The paper focuses on the description of the main results of the project WORKPAD finished in December 2009. WORKPAD worked on a two-level architecture to support rescue operators during emergency management. The use of a user-centered design methodology during the entire development cycle has guaranteed that the architecture and the resulting system meet the end-user requirements. The feasibility of its use in real emergencies is also proven by a demonstration showcased in July with real operators. The paper includes the qualitative and quantitative showcase results and mentions some guidelines which can be useful for persons who want to develop emergency-management systems.
Address
Dipartimento di Informatica e Sistemistica, SAPIENZA Universit , Rome, Italy; Salzburg Research Forschungsgesellschaft mbH, Austria
Corporate Author
Thesis
Publisher
Information Systems for Crisis Response and Management, ISCRAM
Place of Publication
Seattle, WA
Editor
S. French, B. Tomaszewski, C. Zobel
Language
English
Summary Language
English
Original Title
Series Editor
Series Title
Abbreviated Series Title
Series Volume
Series Issue
Edition
ISSN
2411-3387
ISBN
Medium
Track
Technologies and Tools
Expedition
Conference
7th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes
Approved
no
Call Number
Serial
381
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