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Author
Aslak Wegner Eide
;
Ida Maria Haugstveit
;
Ragnhild Halvorsrud
;
María Borén
Title
Inter-organizational collaboration structures during emergency response: A case study
Type
Conference Article
Year
2013
Publication
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management
Abbreviated Journal
ISCRAM 2013
Volume
Issue
Pages
94-104
Keywords
Communication
;
Complex networks
;
Information systems
;
Networks (circuits)
;
Risk management
;
Chemical incidents
;
Emergency management
;
Emergency response
;
Interorganizational collaboration
;
Emergency services
Abstract
This paper examines the problem of achieving efficient inter-organizational collaboration during emergency response. The authors interviewed 11 representatives from Norwegian emergency agencies and supporting organizations about a hypothetical scenario involving a large-scale chemical incident. The interviews resulted in the identification and categorization of more than 45 actors that would be involved in the response effort, clarification of the individual capabilities and knowledge those actors would possess, and descriptions of how they would interact and communicate with each other. The results illustrate the complexity and necessity of achieving inter-organizational collaboration by showing how capabilities and knowledge are distributed and communicated across different actors, and suggest that such communications are mainly verbal. Based on this, the paper discusses challenges and opportunities for improving inter-organizational collaboration in the future.
Address
SINTEF ICT, Norway
Corporate Author
Thesis
Publisher
Karlsruher Institut fur Technologie
Place of Publication
KIT; Baden-Baden
Editor
T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language
English
Summary Language
English
Original Title
Series Editor
Series Title
Abbreviated Series Title
Series Volume
Series Issue
Edition
ISSN
2411-3387
ISBN
9783923704804
Medium
Track
Coordination and Collaboration
Expedition
Conference
10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes
Approved
no
Call Number
Serial
470
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