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	Author	Dan Harnesk; Sören Samulesson; John Lindström
	Title	Action research supported implementation of a crisis competence centre			Type	Conference Article
	Year	2009	Publication	ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives	Abbreviated Journal	ISCRAM 2009
	Volume		Issue		Pages
	Keywords	Hardware; Action research; Actor network theory; Crisis management; Emergency webportal; Regional crisis competence centre; Information systems
	Abstract	The purpose of this paper is to describe the development of a regional crisis competence centre in Sweden. The overall research approach utilizes action research methodology to support the development process. The overall development process is divided into three steps; early need finding, the organizational platform, and business development. This paper is devoted to the first phase – early need finding – which deals with the specific needs and demand of four municipality organizations and how these requirements can be converged into a organizational setting that correspond to national crisis management strategies as well as regional responsibilities in crisis management. The research approach is action based and the theoretical considerations to support progress in development activities are from the Actor Network Theory (ANT). The main conclusion from the research is that the formation of a crisis competence centre revolves around sharing competences, and compromising between internal and external objectives in the progress towards a common goal.
	Address	Div. of Information Systems Science, Lulea University of Technology, SE-97187, Luleå, Sweden
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Gothenburg	Editor	J. Landgren, S. Jul
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9789163347153	Medium
	Track	Open Track	Expedition		Conference	6th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	560
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