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Author
Kenny Meesters
;
Bartel A. Van De Walle
Title
Towards an impact evaluation framework for the collaborative information supply chain in humanitarian crisis response
Type
Conference Article
Year
2013
Publication
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management
Abbreviated Journal
ISCRAM 2013
Volume
Issue
Pages
536-545
Keywords
Supply chains
;
Impact evaluation
;
Information supply chain
;
Requirement analysis
;
Systems development
;
User participation
;
Information systems
Abstract
Emerging technologies provide opportunities for the humanitarian responders' community to enhance the effectiveness of their response to crisis situations. A part of this development can be contributed to a new type of information supply chains -driven by collaboration with digital, online communities- enabling organizations to make better informed decisions. However, how exactly and to what extend this collaboration impacts the decision making process is unknown. To improve these new information exchanges and the corresponding systems, an evaluation method is needed to assess the performance of these processes and systems. This paper builds on existing evaluation methods for information systems and design principles to propose such an impact evaluation framework. The proposed framework has been applied in a case study to demonstrate its potential to identify areas for further improvement in the (online) collaboration between information suppliers and users.
Address
Tilburg University, Netherlands
Corporate Author
Thesis
Publisher
Karlsruher Institut fur Technologie
Place of Publication
KIT; Baden-Baden
Editor
T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language
English
Summary Language
English
Original Title
Series Editor
Series Title
Abbreviated Series Title
Series Volume
Series Issue
Edition
ISSN
2411-3387
ISBN
9783923704804
Medium
Track
Humanitarian Challenges
Expedition
Conference
10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes
Approved
no
Call Number
Serial
759
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