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Author  |
Kenny Meesters; Bartel A. Van De Walle | ||||
| Title | Towards an impact evaluation framework for the collaborative information supply chain in humanitarian crisis response | Type | Conference Article | ||
| Year | 2013 | Publication | ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management | Abbreviated Journal | ISCRAM 2013 |
| Volume | Issue | Pages | 536-545 | ||
| Keywords | Supply chains; Impact evaluation; Information supply chain; Requirement analysis; Systems development; User participation; Information systems | ||||
| Abstract | Emerging technologies provide opportunities for the humanitarian responders' community to enhance the effectiveness of their response to crisis situations. A part of this development can be contributed to a new type of information supply chains -driven by collaboration with digital, online communities- enabling organizations to make better informed decisions. However, how exactly and to what extend this collaboration impacts the decision making process is unknown. To improve these new information exchanges and the corresponding systems, an evaluation method is needed to assess the performance of these processes and systems. This paper builds on existing evaluation methods for information systems and design principles to propose such an impact evaluation framework. The proposed framework has been applied in a case study to demonstrate its potential to identify areas for further improvement in the (online) collaboration between information suppliers and users. | ||||
| Address | Tilburg University, Netherlands | ||||
| Corporate Author | Thesis | ||||
| Publisher | Karlsruher Institut fur Technologie | Place of Publication | KIT; Baden-Baden | Editor | T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 9783923704804 | Medium | |
| Track | Humanitarian Challenges | Expedition | Conference | 10th International ISCRAM Conference on Information Systems for Crisis Response and Management | |
| Notes | Approved | no | |||
| Call Number | Serial | 759 | |||
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