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Author |
Murray Turoff; Bartel A. Van De Walle |
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Title |
Welcome message from the ISCRAM2006 conference and program chairs |
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Conference Article |
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Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
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Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
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English |
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English |
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2411-3387 |
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9090206019; 9789090206011 |
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3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
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1024 |
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Author |
Nong Chen; Ajantha Dahanayake |
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Title |
Personalized situation aware information retrieval and access for crisis response |
Type |
Conference Article |
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Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
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Pages |
214-222 |
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Keywords |
Information systems; Crisis response; Information acquisitions; Personalizations; Personalized information; Personalized information retrieval; Plug-and-play architecture; Relief organizations; Situation awareness; Information retrieval |
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Abstract |
Crisis response is an information intensive process, which produces or consumes large quantities of information from different relief organizations. Although personalized information retrieval and access has been realized as an efficient means to accelerate information acquisitions, most IT enabled applications in the fields can only provide uniform information to all the involved relief organizations. The traditional centralized design principle dominantly used to address the inter-organizational information accesses over boundaries is no longer feasible due to its lack of flexibility and adaptability to deal with dynamically changing information needs caused by the unpredictable nature of the crises. In this paper we present our ongoing research regarding a plug and play service architecture for personalized, situation aware information retrieval and access services, which offers a new way of thinking about the retrieval of personalized information in the context of crisis response. |
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Systems engineering group Technology, Policy and Management, Delft University of Technology, Netherlands |
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Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
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English |
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English |
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2411-3387 |
ISBN |
9090206019; 9789090206011 |
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COMMAND AND CONTROL |
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Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
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no |
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389 |
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Author |
Niels Netten; Maarten Van Someren |
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Title |
Automated support for dynamic information distribution in incident management |
Type |
Conference Article |
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Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
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Pages |
230-237 |
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Keywords |
Artificial intelligence; Information systems; Adaptive information; Automated support; Dynamic information; Emergency response personnels; Group communications; Incident Management; Machine learning methods; Simulated experiments; Learning systems |
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Abstract |
For all emergency response personnel involved in crisis situations it is essential to timely acquire all information critical to their task performance. However, in practice errors occur in the distribution of information between these collaborating actors leading to mistakes and subsequently more damage to the situation. In this paper we present a prototype system for dynamic information distribution able to support the information flow between collaborating crisis actors. The system has been evaluated by means of simulated experiments that use data from a real incident scenario. The results indicate that automated support by means of Machine Learning method works well. Especially, when actor work context features are included, then the performance on selecting and distributing relevant information is high. Furthermore, actors acquire relevant information much faster making group communication much more efficient. |
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Human-Computer Studies Laboratory, Informatics Institute, University of Amsterdam (UvA), Netherlands |
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Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
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English |
Summary Language |
English |
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ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
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Track |
COMMAND AND CONTROL |
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Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
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no |
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Serial |
807 |
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Author |
Josine Van De Ven; Martijn Neef |
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Title |
A critical thinking environment for crisis response |
Type |
Conference Article |
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Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
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Pages |
223-229 |
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Keywords |
Decision support systems; Information systems; Crisis management; Crisis response; Critical issues; Critical thinking; Decision supports; Integrated supports; Various technologies; Working environment; Decision making |
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Abstract |
Building up a proper understanding of a large-scale incident is an important and difficult process. We envision a working environment for decision makers in crisis management situations that allows them to work with information in various ways. That will stimulate them to think critically in processing the information they receive-All in support of rapid sensemaking and decision making. To realize this ambition, we combine various technologies into an integrated support concept called the Critical Thinking Environment (CTE), aimed at tackling critical issues in sensemaking. |
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TNO Defense, Security and Safety Soesterberg, Netherlands |
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Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
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Language |
English |
Summary Language |
English |
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ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
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Track |
COMMAND AND CONTROL |
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Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
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no |
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Serial |
1037 |
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Author |
Bernard Van Veelen; Patrick Storms; Chris J. Van Aart |
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Title |
Effective and efficient coordination strategies for agile crisis response organizations |
Type |
Conference Article |
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Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
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202-213 |
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Keywords |
Knowledge based systems; Agent-based systems; Autonomous systems; Coordination; Organization and management; Self management; Quality of service |
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Agile crisis response organizations can be seen as actor-Agent communities, where artificial coordination strategies are applied to manage activities. This paper provides a classification of artificial coordination strategies, specified in terms of the Rasmussen's three-level model for supervisory control: skill, rule and knowledge based. Three distinct strategies to artificial coordination based on Rasmussen's levels are described. These approaches are applied in a small case study related to the problem of medic-casualty allocation in the crisis response domain. In terms of effectiveness and efficiency, the knowledge-level coordination strategies seem to be the most effective, where the skill-level strategies are the most efficient. Concerning flexibility there is a reverse trade-off with efficiency. Opposed to skill-level strategies, knowledge-level strategies easily adjust to changing operational requirements. On all aspects, the performance of rule-level strategies is in-between knowledge-level and skill-level strategies. The results of this work can be used to improve the performance and effectiveness of actor-Agent communities for mission critical applications. |
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DECIS Lab, Netherlands |
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Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
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Language |
English |
Summary Language |
English |
Original Title |
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ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
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Track |
COMMAND AND CONTROL |
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Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
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no |
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Call Number |
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Serial |
1047 |
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Author |
Bo Andersson; Jonas Hedman |
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Title |
Issues in the development of a mobile based communication platform for the swedish police force and appointed security guards |
Type |
Conference Article |
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Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
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Pages |
181-187 |
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Keywords |
Cellular telephones; Civil defense; Disasters; E-learning; Law enforcement; Management information systems; Mobile phones; Risk management; Standards; Communication platforms; Emergency management; Information systems development; Learning experiences; Legal requirements; Mobile-based; Multimedia messages; National standard; Interoperability |
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Abstract |
This paper presents the learning experiences from the development of a mobile-based communication platform, called OrdningsVaktsCentralen (OVC). OVC can be translated to Security Guard Central. OVC is designed to enable the Swedish Police Force (SPF) to comply with new legal requirements and enhance their collaboration with Appointed Security Guards (ASG). The focus of this paper is on the early phases of development; in particular on the specific technical issues such as interoperability and standards used in the development of mobile based systems. The learning experiences are as follows: firstly, when developing mobile based systems we suggest and recommend that the analysis phase should be enhanced and it should address the interoperability between mobile phones on one hand and operators on the other hand. Secondly, global and national standards, such as the MMS7 for sending multi-media messages, are not always standardized. It seems that operators and mobile phone manufacturers make minor alterations and interpretations of the standard and thereby some of the benefits found in standards disappear. Thirdly, mobile based communication platforms have a large potential for contributing to the field of emergency management information systems since they can be based on open and nationally accepted standards. |
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Department of Informatics, School of Management, Lund University, Sweden |
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Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
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Language |
English |
Summary Language |
English |
Original Title |
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ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
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Track |
COMMUNICATION CHALLENGES IN EMERGENCY RESPONSE |
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Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
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no |
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265 |
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Author |
Rahele B. Dilmaghani; B.S. Manoj; Ramesh R. Rao |
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Title |
Emergency communication challenges and privacy |
Type |
Conference Article |
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Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
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Pages |
172-180 |
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Keywords |
Computer simulation; Information systems; Office buildings; Telecommunication networks; Wireless mesh networks (WMN); Cellular infrastructure; Communication infrastructure; Disaster categories; Heterogeneous environments; Hybrid wireless mesh network; Katrina; Visitor location registers; World Trade Center; Commerce |
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Abstract |
Communication and interoperability between different organizations of first responders has been a problem for a long time. There have been examples of failure in communication between different organizations at World Trade Center on 9/11, for example some of the police warnings were not heard by fire fighters that resulted in several lives lost. In most cases, network unavailability or incapability of coordination among networks causes much damage. Therefore, we present a highly reliable communication infrastructure that is suitable at ground zero where the existing communication network is damaged or unavailable. We used Hybrid Wireless Mesh Network (HWMN) as a candidate for communication infrastructure with the capability of working in a heterogeneous environment with different available backhaul technologies. In addition to the use of WMNs, we also present some special requirements for a cellular networks generated by simulation models investigating different scenarios that occur at ground zero. For example, when hurricane Katrina hit New Orleans, people outside the ground zero area could place a call, but were not able to receive phone calls. This happened because the cellular network elsewhere was not able to contact the Home Location Register (HLR), located at New Orleans. We, in this paper, propose a solution in which the important user or network information databases such as HLR and VLR (Visitor Location Register) are replicated to provide a sufficient amount of fault tolerance. |
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Department of Electrical and Computer Engineering, University of California, San Diego, CA 92093-0436, United States |
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Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Volume |
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ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
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Track |
COMMUNICATION CHALLENGES IN EMERGENCY RESPONSE |
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Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
450 |
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Author |
Rajesh M. Hegde; B.S. Manoj; Bashkar D. Rao; Ramesh R. Rao |
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Title |
Emotion detection from speech signals and its applications in supporting enhanced QoS in emergency response |
Type |
Conference Article |
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Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
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Issue |
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Pages |
82-91 |
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Keywords |
Feature extraction; Information systems; MESH networking; Network layers; Speech processing; Throughput; Wireless mesh networks (WMN); Emotion detection; Gmm; MAC layer; Networking; Vq; Quality of service |
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Abstract |
Networking in the event of disasters requires new hybrid wireless architectures such as Wireless Mesh Networks (WMNs). Provisioning Quality of Service (QoS) in such networks which are quickly deployed during emergencies demand radical solutions. In this paper, we provide a new QoS approach for voice calls over a wireless mesh networks during emergency situations. According to our scheme, the contention and back-off parameters are modified based on the emotion content in the voice streams. This paper also looks at methods for detecting emotion from an incoming voice call using the speech signal. The issues of interest in such situations are whether the caller is in a state of extreme panic, moderate panic, or in a normal state of behavior. The communication network behavior should be modified to provide differentiated QoS for calls based on the degree of emotion. We use several features extracted from the speech signal like the range of pitch variation, energy in the critical bark band, range of the first three formant variations, and speaking rate among others to discriminate between the three emotional states. At the back end the Gaussian mixture modeling techniques is used to model the three emotional states of the speaker. Since a large number of features increase the computational complexity and time, a feature selection technique is employed based on the Bhattacharya distance, to select the set of features that give maximum discrimination between the classes. These set of features are employed to simulate an emotion recognition system. The results indicate a promising emotion detection rate for the three emotions. We also present the early results on detecting the emotion content in the speech and using this in the MAC layer differentiated QoS provisioning scheme. Our scheme provides an end-to-end delay performance improvement for panicked calls as high as 60% compared to normal calls. |
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Department of Electrical and Computer Engineering, University of California San Diego, United States |
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Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Volume |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
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Track |
COMMUNICATION CHALLENGES IN EMERGENCY RESPONSE |
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Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
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no |
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Call Number |
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Serial |
566 |
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Author |
Noel Johnson; Ann Fruhling |
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Title |
Development and assessment of the STATPack[TM] emergency response system |
Type |
Conference Article |
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Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
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Pages |
197-201 |
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Keywords |
Bioterrorism; Public health; Telemedicine; Emergency response management; Emergency response systems; EXtreme Programming; Health emergencies; Microbiology laboratory; National level; Preliminary assessment; Rural community; Laboratories |
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Abstract |
The STATPack is a telemedicine consultation and emergency response system which was developed to increase statewide laboratory responsiveness to public health emergencies. Although several emergency response management information systems have been created for diagnostic laboratories at the national level, most states in the U.S. do not have the capability to share critical public health microbiology laboratory information at local levels, especially in rural communities. This paper offers a description and preliminary assessment of the STATPack as it is being deployed by the Nebraska Public Health Laboratory and should be recognized as research in-progress. Initial experiences with this emergency response system have been encouraging. |
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Address |
University of Nebraska Medical Center, Omaha, United States; University of Nebraska at Omaha, Omaha, United States |
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Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
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Language |
English |
Summary Language |
English |
Original Title |
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Abbreviated Series Title |
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Series Volume |
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ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
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Track |
COMMUNICATION CHALLENGES IN EMERGENCY RESPONSE |
Expedition |
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Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Approved |
no |
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Call Number |
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Serial |
639 |
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Author |
Jong Yul Kim; Wonsang Song; Henning Schulzrinne |
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Title |
An enhanced VoIP emergency services prototype |
Type |
Conference Article |
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Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
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Issue |
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Pages |
102-109 |
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Keywords |
Emergency services; Information systems; Voice/data communication systems; Location information; Physical locations; Public safety answering points; Sip; Third parties; Virginia; VoIP; Internet telephony |
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Abstract |
In this document we describe enhancements made to the prototype for emergency services in VoIP originally proposed and implemented in (Mintz-Habib, Rawat, Schulzrinne and Wu, 2005). In particular, we describe alternative methods of acquiring the physical location of an emergency caller and a novel way of using location information to determine call destination. We also introduce psapd, an enhanced third party call controller at the public safety answering point (PSAP), and discuss new features made possible by psapd. Preparations are underway in Texas and Virginia to install and test the enhanced prototype. |
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Address |
Department of Computer Science, Columbia University, United States |
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Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
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Language |
English |
Summary Language |
English |
Original Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
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Track |
COMMUNICATION CHALLENGES IN EMERGENCY RESPONSE |
Expedition |
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Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
651 |
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Author |
Andreas Meissner; Zhou Wang; Wolfgang Putz; Jan Grimmer |
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Title |
MIKoBOS-a mobile information and communication system for emergency response |
Type |
Conference Article |
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Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
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Volume |
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Issue |
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Pages |
92-101 |
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Keywords |
Disaster prevention; Information systems; Satellite communication systems; Disaster relief operations; Effectiveness and efficiencies; Emergency Response Information Systems; Information provision; Mobile C3I Clients; Mobile communications; Natural and man-made disasters; Satellite communications; Emergency services |
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Abstract |
The role of communication and information provision in coping with natural and man-made disasters and emergency situations is becoming increasingly important. In this paper we present an integrated mobile information and communication system, MIKoBOS, for emergency response operations that enables reliable data communication within the emergency site as well as between the site and the headquarters. It provides the responsible personnel involved in the emergency operation at different levels with anytime-anywhere access to relevant information. Compared to traditional voice-dominated approaches, the proposed system can greatly improve the effectiveness and efficiency of communication and coordination during disaster relief operations. Promising experimental performance results are provided for use with a number of terrestrial and satellite networks. |
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Address |
Fraunhofer IPSI, Germany; Technical University of Darmstadt, Germany |
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Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
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Language |
English |
Summary Language |
English |
Original Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
Medium |
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Track |
COMMUNICATION CHALLENGES IN EMERGENCY RESPONSE |
Expedition |
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Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
764 |
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Author |
Martin Voshell; Stijn Oomes |
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Title |
Coordinating (Shared) perspectives in robot assisted search & rescue |
Type |
Conference Article |
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Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
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Volume |
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Issue |
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Pages |
188-196 |
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Keywords |
Human computer interaction; Human resource management; Information systems; Human perceptual system; Navigation problem; Perceptual ambiguities; Position and orientations; Remote perception; Search and rescue robot; Software interfaces; Urban search and rescue; Robots |
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Abstract |
From high fidelity field exercises to disaster response deployments, search and rescue robots are being readily integrated into rescue operations. Previous research has proposed that for such new technology to be successful in an operation the organization architecture needs to support the coordination of shared perspectives between the human team members and the robotic platforms. For this, the robot platforms need to be effective team players in the field of practice. Based on this conceptual model, this paper introduces a novel software interface utilizing virtual position and orientation indicators to alleviate perceptual ambiguities and navigation problems experienced by robot handlers and problem holders. By actively orchestrating and sharing these indicators between handler and operator displays, the interface caters to user expertise and to the natural competency of the human perceptual system. These probes provide a basic tool for aiding robot navigation and way-finding fundamental to effective team coordination and communication in urban search and rescue missions. |
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Address |
Ohio State University, Cognitive Systems Engineering Laboratory, Columbus, OH, United States; Delft University of Technology Man-Machine Interaction, Delft, Netherlands |
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Corporate Author |
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Thesis |
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Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
Medium |
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Track |
COMMUNICATION CHALLENGES IN EMERGENCY RESPONSE |
Expedition |
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Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
1054 |
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Author |
Ignacio Aedo; Daniel Sanz; Paloma Díaz; Jorge De Castro |
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Title |
Modelling emergency response communities using RBAC principles |
Type |
Conference Article |
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Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
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Volume |
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Issue |
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Pages |
426-434 |
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Keywords |
Access control; Civil defense; Disasters; Information systems; Risk management; Development stages; Emergency management systems; Emergency response; Empirical evaluations; Levels of abstraction; Role-based Access Control; User centred design; Web engineering; Management information systems |
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Abstract |
One of the main design challenges of any Emergency Management System (EMS) is the diversity of users and responsibilities that must be considered. Modelling the access capabilities of different communities of users is a relevant concern for which the RBAC (Role-Based Access Control) paradigm provides flexible and powerful constructs. In this paper we describe how we used an RBAC meta-model to specify at different levels of abstraction the access policy of a specific EMS called ARCE (Aplicación en Red para Casos de Emergencia). This approach has made it possible to face access modelling at earlier development stages, so that stakeholders got involved in analytical and empirical evaluations to test the correctness and effectiveness of the access policy. Moreover, since the RBAC meta-model is embedded into a web engineering method, we put into practice a holistic process which addresses different design perspectives (structure, navigation, presentation, interaction and access) in an integrated way. |
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Address |
Laboratorio DEI, Universidad Carlos III de Madrid, Spain; Dirección General de Protección Civil, Ministerio del Interior, Spain |
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Corporate Author |
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Thesis |
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Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
Medium |
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Track |
COMMUNITIES IN EMERGENCY MANAGEMENT |
Expedition |
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Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
257 |
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Author |
Elizabeth Avery Gomez; Katia Passerini; Karen Hare |
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Title |
Public health crisis management: Community level roles and communication options |
Type |
Conference Article |
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Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
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Volume |
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Issue |
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Pages |
435-443 |
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Keywords |
Bioterrorism; Information systems; Information use; National security; Security systems; Telecommunication equipment; Community informatics; Crisis management; Epidemics; Gap analysis; Home land security; Media richness; Mobile Technology; Public health |
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Abstract |
Crisis management efforts in the United States public health sector aim to prepare and protect the life of an individual, family or group against a health-related event. These efforts span governmental, nongovernmental and private sectors. The need for coordination between these organizations has never been more apparent. A solution will depend heavily on standardized communication protocols using information and communication technology (ICT). Numerous initiatives are currently addressing the needs of our nation with respect to homeland security and public health, yet remain in the early stages for the nongovernmental sector. The emphasis of our research is at the local level where the governmental sector extends to the nongovernmental sector (NGO), particularly community outreach. Our analysis of the local community suggests focusing on the management of communication during public health crises to better understand the complexities and variations presented in these communities. Leveraging experiences from media-technology literature findings and emergency-response efforts, we seek to identify a framework and tools to enable effective communication for those public health practitioners who serve as front-line responders to public health crises. The major contributions of this research will be to extend the use of information systems and mobile technology to the local United States public health communities to increase effective communication between organizations, while providing a state of readiness for homeland security related events. |
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Address |
New Jersey Institute of Technology, United States |
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Corporate Author |
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Thesis |
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Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
Medium |
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Track |
COMMUNITIES IN EMERGENCY MANAGEMENT |
Expedition |
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Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
531 |
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Author |
Arthur H. Hendela; Xiang Yao; Murray Turoff; Starr Roxanne Hiltz; Michael J. Chumer |
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Title |
Virtual emergency preparedness gaming: A follow-up study |
Type |
Conference Article |
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Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
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Volume |
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Issue |
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Pages |
450-459 |
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Keywords |
Civil defense; Groupware; Information systems; Personnel training; Risk management; Emergency management; Emergency preparedness; Emergency workers; Flexible Learning; Follow-up Studies; Groupware systems; Planning process; Virtual simulations; Virtual reality |
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Abstract |
Planning processes, including simulations and games, can help emergency workers to prepare for the unexpected. Rehearsal using software based gaming techniques not only helps planning, but is also cost effective. Computer-based groupware systems can make experts available regardless of location. A new approach, Virtual Simulation (VS), uses networking to create a flexible learning and planning environment. To date two prototype trials of this approach have been implemented at NJIT with major revamps between each one. This paper gives the results of the latest prototype trial, a simulation of attacks on university computer centers. The insights from this second prototype trial of virtual simulation will help us to improve the design and approach for future offerings. |
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Address |
New Jersey Institute of Technology, United States |
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Corporate Author |
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Thesis |
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Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
Medium |
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Track |
COMMUNITIES IN EMERGENCY MANAGEMENT |
Expedition |
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Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
570 |
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Author |
Michael Tyworth; Steve Sawyer |
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Title |
Integrated criminal justice system design: Designing an appropriate governance structure |
Type |
Conference Article |
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Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
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Volume |
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Issue |
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Pages |
444-449 |
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Keywords |
Crime; Human resource management; Information science; Systems analysis; Criminal justice system; Governance structures; Inter-agency collaboration; Joint power; Social Informatics; Information systems |
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Abstract |
In this paper we discuss interim findings from an ongoing comparative case study of the Automated Regional Justice Information System (ARJIS) in San Diego, CA. Significant attention had been given to the need to integrate information systems across organizational boundaries in the criminal justice domain. We employ a social informatics lens in this research that views the technological artifact as embedded in cultural and institutional context. In our examination of ARJIS we have found that the adoption of a Joint Powers Agreement (JPA) as a governance structure has impacted system design and organizational practices significantly. Specifically, the JPA facilitates participation by member agencies and, allows the ARJIS management team autonomy and flexibility in developing and managing the ARJIS information system. |
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Address |
College of Information Sciences and Technology, Pennsylvania State University, United States |
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Corporate Author |
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Thesis |
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Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
Medium |
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Track |
COMMUNITIES IN EMERGENCY MANAGEMENT |
Expedition |
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Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
1032 |
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Author |
Art Botterell |
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Title |
The common alerting protocol: An open standard for alerting, warning and notification |
Type |
Conference Article |
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Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
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Volume |
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Issue |
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Pages |
497-503 |
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Keywords |
Disasters; Information systems; Alerting; Common alerting protocols; Data standards; Emergency; Warning; Xml |
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Abstract |
This document describes the OASIS Common Alerting Protocol (CAP) standard, review its history and current status, and propose some directions for its future application and development. This XML content standard specifies a canonical data model for alerting, warning and notification messages. By abstracting the essential elements of effective warning messages from the underlying delivery technologies, CAP simplifies the integration of diverse warning delivery systems and provides a simple template for the creation of alerts and warnings. CAP is being used in a variety of warning systems and applications, but its full potential has yet to be exploited. |
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Address |
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Corporate Author |
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Thesis |
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Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
Medium |
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Track |
DESIGN AND STANDARDS IN EMERGENCY MANAGEMENT SYSTEMS |
Expedition |
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Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
339 |
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Author |
Paul Klapwijk; Leon J.M. Rothkrantz |
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Title |
Topology based infrastructure for crisis situations |
Type |
Conference Article |
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Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
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Volume |
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Issue |
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Pages |
504-512 |
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Keywords |
Communication; Information systems; Mobile devices; Mobile telecommunication systems; Topology; Context- awareness; Crisis situations; Dynamic role assignment; Fittest node; Situation awareness; Mobile ad hoc networks |
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Abstract |
Recent terrorist attacks and natural disasters have forced humanity to respond to crisis situations effectively as possible. In these situations especially the first hours rescue workers cannot always rely on existing communication infrastructure. Knowledge about the situation is to be gathered to obtain an aggregate world model of the situation. Decisions can be taken based on this world model. The solution we propose consists of using a Mobile Ad-Hoc Network (MANET), in which the nodes are organized in a topology in order to facilitate the necessary functionalities. Communication between the nodes takes place via a distributed blackboard structure. This architecture supports services developed with the purpose of assisting rescue workers. The agents (humans/sensors) in the network provide data as input to the network. Our approach takes care of processing of this input data to provide users with appropriate information and to obtain a shared world model. As a proof of concept we implemented a prototype of our approach on a number of mobile devices and tested the idea in real life. |
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Address |
Man-Machine Interaction Group, Faculty of Electrical Engineering, Mathematics and Computer Science, Netherlands |
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Corporate Author |
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Thesis |
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Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
Medium |
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Track |
DESIGN AND STANDARDS IN EMERGENCY MANAGEMENT SYSTEMS |
Expedition |
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Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
655 |
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Author |
Haibin Zhu; MengChu Zhou |
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Title |
The role transferability in emergency management systems |
Type |
Conference Article |
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Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
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Volume |
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Issue |
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Pages |
487-496 |
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Keywords |
Civil defense; Disasters; Information systems; Risk management; Critical elements; Emergency management systems; Role; Role specification; Role transfer; Management information systems |
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Abstract |
Role Transferability is a basic requirement for emergency management systems. Role specification, relationship expression, and transfer regulations are critical elements of this requirement. This paper discusses the role transferability requirement for emergency management systems; emphasizes that role specification is an underlying mechanism for role transfer; proposes a revised E-CARGO (Environment-Class, Agent, Role, Group, Object) model for role transfer in a group; and presents an algorithm to validate role transfer while maintaining group viability. |
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Address |
Department of Computer Science and Mathematics, Nipissing University, 100 College Drive, ON, P1B 8L7, Canada; Department of Electrical and Computer Engineering, New Jersey Institute of Technology, University Heights, Newark, NJ 07102, United States |
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Corporate Author |
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Thesis |
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Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
Medium |
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Track |
DESIGN AND STANDARDS IN EMERGENCY MANAGEMENT SYSTEMS |
Expedition |
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Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
1158 |
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Author |
Simon French; Emma Carter; Carmen Niculae |
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Title |
When experts or models disagree |
Type |
Conference Article |
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Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
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Volume |
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Issue |
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Pages |
547-553 |
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Keywords |
Information systems; Expert opinion; Highly reliable organisations (HRO); Risk communication; Shared mental model; The expert problem; Decision making |
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Abstract |
In managing crises, decision makers are confronted with a plethora of uncertainties. Many arise because the world is uncertain, particularly in the context of a crisis. But some arise because analyses based upon different, but seemingly equivalent models lead to different forecasts. Other times expert advisors differ in their explanations and predictions of the evolving situation. We argue that when handled correctly such conflict can alert the decision makers to the inherent complexity and uncertainty of the situation and improve their management of the crisis. |
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Address |
Manchester Business School, University of Manchester, United Kingdom |
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Corporate Author |
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Thesis |
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Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
Medium |
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Track |
Emergency Response Reachback: Cases, Concepts, Processes, and Tools |
Expedition |
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Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
513 |
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Author |
Jouke Rypkema; Guido Te Brake; Marcel Van Der Lee |
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Title |
Reachback in crisis management: Lessons learned from the military domain |
Type |
Conference Article |
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Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
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Volume |
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Issue |
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Pages |
554-558 |
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Keywords |
Information systems; Societies and institutions; Crisis management; Information support; Leadership; Reachback; Royal netherlands armies; Team work; Human resource management |
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Abstract |
Military and crisis management organizations show many similarities. Within the military domain, a study is being done on the use of reachback concepts for the Royal Netherlands Army (RNLA) brigade staff. This paper shows that the results are applicable to the crisis management domain. However, there are differences between the two domains as well. Therefore, the reachback concepts should be tailored to the crisis management domain. The Interactive Collaborative Information Systems (ICIS) game-based simulation platform offers a suitable environment to develop these concepts and test them. |
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Address |
TNO Defense and Security, Netherlands |
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Corporate Author |
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Thesis |
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Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
Medium |
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Track |
Emergency Response Reachback: Cases, Concepts, Processes, and Tools |
Expedition |
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Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
900 |
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Author |
Jiri Trnka; Johan Jenvald |
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Title |
A real-time role-playing exercise as a methodology to support command and control research |
Type |
Conference Article |
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Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
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Volume |
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Issue |
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Pages |
559-568 |
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Keywords |
Risk management; After action review; Collaboration; Command and control; Complexity; Emergency response; Role-playing exercise; Information systems |
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Abstract |
In this paper, methodological issues in research and training of complex command and control structures in emergency management are addressed. In particular, a methodological approach combining real-time role-playing exercise, after action review and observations is presented. An explorative study-ALFA-05-utilizing this approach is described. A brief overview of methodological aspects of preparation and execution is given. Further, experience gained and methodological lessons learned are also discussed. Finally, real-time role-playing exercise in combination with other methods is suggested as a feasible method for researchers and exercise managers to tackle present and future command and control in complex settings, where interaction and communication are in focus. In addition, areas for further development of the real-time role-playing exercises as a research method are suggested. |
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Address |
Dept Computer and Information Science, Linköping University, SE-581 83, Linköping, Sweden; VSL Research Labs, P.O.Box 15012, SE-580 12, Linköping, Sweden |
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Corporate Author |
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Thesis |
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Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
Medium |
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Track |
Emergency Response Reachback: Cases, Concepts, Processes, and Tools |
Expedition |
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Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
1020 |
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Author |
Tim Murphy; Murray E. Jennex |
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Title |
Knowledge management systems developed for hurricane katrina response |
Type |
Conference Article |
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Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
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Volume |
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Issue |
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Pages |
615-624 |
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Keywords |
Hurricanes; Knowledge management; Emergency information; Government projects; Hurricane katrina; Katrina; Knowledge management system; Knowledge management tool; PeopleFinder; ShelterFinder; Knowledge based systems |
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Abstract |
This paper explores the use of knowledge management with emergency information systems. Two knowledge management systems that were utilized during Hurricane Katrina response are described and analyzed. The systems specified were developed by both federal agencies as well as grass root efforts without the support or mandate of government programs. These programs, although developed independently, were able to share data and interact in life saving capacities, transcending traditional geo-political boundaries. We conclude that emergency information systems are enhanced by incorporating knowledge management tools and concepts. |
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Address |
San Diego State University, United States |
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Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
Medium |
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Track |
EXPLORING KNOWLEDGE MANAGEMENT IN CRISIS RESPONSE |
Expedition |
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Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
800 |
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Author |
Samuel Otim |
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Title |
A case-based knowledge management system for disaster management: Fundamental concepts |
Type |
Conference Article |
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Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
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Volume |
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Issue |
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Pages |
598-604 |
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Keywords |
Decision support systems; Disaster prevention; Disasters; Knowledge acquisition; Knowledge based systems; Case-base reasonings; Case-based knowledge; Casebased reasonings (CBR); Disaster management; Disaster response; Early Warning System; Fundamental concepts; Knowledge management system; Emergency services |
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Abstract |
Computer-based knowledge management systems are vital for disaster detection, response planning, and management. These systems aid in early warning, and provide decision support for disaster response and recovery management. Managing past knowledge for reuse can expedite the process of disaster response and recovery management. While early warning systems predict some disasters with remarkable accuracy, there is a paucity of knowledge management systems for disaster response and management. This paper outlines a case-based reasoning (CBR) knowledge management system that in effect, is a model of human reasoning since it is based upon the idea that people frequently rely on previous problem-solving experiences when solving new problems. A CBR knowledge management system results in efficient and effective disaster response and management. |
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Address |
Department of Management, Clemson University, 101 Sirrine Hall, Clemson SC 29634, United States |
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Corporate Author |
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Thesis |
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Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
Medium |
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Track |
EXPLORING KNOWLEDGE MANAGEMENT IN CRISIS RESPONSE |
Expedition |
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Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
821 |
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Author |
Martin Smits; Bartel A. Van De Walle |
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Title |
A framework to evaluate how management games improve knowledge management effectiveness |
Type |
Conference Article |
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Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
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Volume |
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Issue |
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Pages |
605-614 |
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Keywords |
Industrial management; Information systems; Societies and institutions; KM effectiveness; Knowledge-intensive organizations; Management effectiveness; Management games; Organizational goals; Strategic resource; Sustainable competitive advantages; Theoretical framework; Knowledge management |
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Abstract |
Knowledge-intensive organizations realize that 'knowledge' is a strategic resource that gives them sustainable competitive advantage and helps them achieve long-term organizational goals. These organizations use knowledge management (KM) to encourage the creation and sharing of knowledge resulting in improvements in productivity, innovation, competitiveness, and relationships among people. This paper investigates what role management games play in knowledge-intensive organizations and how they can be used to improve KM effectiveness. We present a theoretical framework that allows answering the following question: 'How can management games be used to improve the effectiveness of KM in knowledge-intensive organizations'. |
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Address |
Tilburg University, Netherlands |
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Corporate Author |
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Thesis |
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Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
|
Edition |
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ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
Medium |
|
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Track |
EXPLORING KNOWLEDGE MANAGEMENT IN CRISIS RESPONSE |
Expedition |
|
Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
963 |
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